IT Support Analyst II - Elevate Your Career with AlphaSense

Join AlphaSense, a leading AI-powered business insights platform, as an IT Support Analyst II. In this pivotal role, you will ensure the smooth operation of IT systems and provide exceptional support to our team in New York. Your expertise will help drive our mission to empower professionals with the most relevant information for their strategic decisions.

AlphaSense is hiring an Executive Assistant in New York to provide direct support to its executive team. The position focuses on maintaining smooth daily operations and helping leaders stay organized in a busy office environment. Responsibilities Oversee and coordinate complex executive schedules Arrange meetings and manage appointments Handle multiple tasks and adjust to shifting priorities Support the executive team’s daily operational needs Requirements Strong organizational abilities Skill in multitasking and adapting quickly Comfort working in a fast-moving office setting This role is located in New York, New York.

About AlphaSense: AlphaSense is the go-to platform for the world’s leading enterprises, dedicated to eliminating uncertainty in decision-making. Harnessing advanced AI, we provide reliable market intelligence and insights drawn from a vast array of public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and our clients’ proprietary research materials.With the acquisition of Tegus in 2024, we are poised to further our mission of empowering professionals with AI-driven market intelligence. This partnership will enhance growth and innovation while expanding our content offerings, ensuring users gain access to even more comprehensive insights. Trusted by over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense started in 2011 and is headquartered in New York City, operating with more than 2,000 employees across various global locations including the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in shaping the future!About the Team:Our Product & Engineering team is a diverse group that treasures innovation, teamwork, and a commitment to continuous improvement. We cultivate a vibrant work environment where team members can develop their skills while working on groundbreaking technology that is redefining AI and search capabilities.At AlphaSense, we understand that diverse experiences and perspectives are vital to our success. We are dedicated to fostering an inclusive workplace where every employee feels valued and empowered to express their authentic selves.About the Role: We are currently seeking a Senior Software Engineer for our Expert Research mission, which oversees all expert call services at AlphaSense. You will collaborate within full-stack teams, managing internal systems that facilitate over 9,000 expert calls monthly and enhancing user engagement through our platform's frontend. Our technology stack includes Ruby on Rails, Java, Vue.js, and React.Your contributions will streamline workflows for over 250 analysts, integrate third-party data sources, create innovative content systems to enrich our expert library, work alongside our ML teams to incorporate AI into our products, and enhance the front-end experience for tens of thousands of users daily.

About AlphaSense: AlphaSense empowers the world's leading companies to eliminate uncertainty in decision-making. Our platform, founded on advanced AI technology, delivers essential insights from both public and private content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research. In 2024, AlphaSense enhanced its mission by acquiring Tegus, furthering our goal to provide professionals with AI-driven market intelligence. This collaboration will accelerate our growth and innovation, combining our product and content offerings to deliver even deeper insights from a wealth of information. Trusted by over 6,000 enterprise clients, including a majority of the S&P 500, AlphaSense has been at the forefront of market intelligence since its inception in 2011. Headquartered in New York City, we have grown to over 2,000 employees globally, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us on this exciting journey!About the Team:Our dynamic Product & Engineering team thrives on innovation, collaboration, and continuous enhancement of our platform. We foster an engaging work environment that encourages personal and professional growth while developing pioneering technology that shapes the future of AI and search.At AlphaSense, we value diverse backgrounds and perspectives as vital to our success. We are dedicated to fostering an inclusive workplace where every employee feels respected and empowered to express their authentic selves.About the Role: We are on the lookout for a Principal Engineer to spearhead the design, evolution, and reliability of our global financial data extraction and normalization platform. This system processes filings in various formats (HTML, PDF, APIs, spreadsheets), utilizes a mix of AI and deterministic methods to extract and standardize financial data, and delivers reliable, traceable outputs at scale to financial services teams and customers.In this role, you will own the self-sourcing and extraction foundation utilized by multiple teams across the organization. Currently, human validation acts as a safeguard. Your objective is to systematically diminish human reliance by enhancing system accuracy, confidence, and trust, without compromising speed or scalability.

About AlphaSense: AlphaSense is trusted by some of the world’s most sophisticated companies to eliminate uncertainty from their decision-making processes. Our cutting-edge market intelligence platform, powered by proven AI technology, provides critical insights derived from reliable content. This encompasses a vast array of public and private information, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and client-specific research.With the 2024 acquisition of Tegus, AlphaSense is poised to further its mission of empowering professionals to make informed decisions through AI-enhanced market intelligence. This partnership will drive growth, innovation, and content expansion, allowing users to access even more in-depth insights from thousands of datasets. Our platform is currently utilized by over 6,000 enterprise clients, including a majority of the S&P 500. Founded in 2011 and headquartered in New York City, AlphaSense has a global workforce of more than 2,000 employees across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. We invite you to join our dynamic team!Reporting to: Sales Director

About AlphaSense: AlphaSense is a leading provider of market intelligence, empowering businesses to make informed decisions with confidence. Our platform utilizes advanced AI technology to deliver critical insights from a vast array of trusted content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research materials. In 2024, AlphaSense enhanced its capabilities by acquiring Tegus, furthering our mission to equip professionals with AI-driven insights. This collaboration will enable us to offer even richer content and innovative solutions, ensuring that our users derive maximum value from our extensive database. Trusted by over 6,000 enterprise clients, including a significant number of Fortune 500 companies, AlphaSense has been at the forefront of market intelligence since its inception in 2011 and is headquartered in New York City, with a global workforce of more than 2,000 employees.Reports to: SDR ManagerWork Arrangement: Hybrid, with a blend of in-office and remote work.About the Team:Join our dynamic Sales Development team, where you will play a crucial role in engaging potential clients and generating sales pipelines. As part of this high-energy team, you will employ innovative outreach strategies to connect with key stakeholders and collaborate closely with Account Executives to expand our market presence and drive revenue growth. Our team is comprised of motivated self-starters who are passionate about delivering AlphaSense's value proposition and converting prospects into qualified leads.About the Role: As a Sales Development Representative, you will be essential to AlphaSense's growth trajectory. Your primary focus will be to acquire new business by establishing and nurturing relationships with executives from Fortune 1000 companies. You will leverage your product knowledge and industry insights to effectively communicate the benefits of our solutions and drive engagement.

About AlphaSense: AlphaSense is the go-to platform for the world’s leading companies seeking to eliminate uncertainty in decision-making. Leveraging advanced AI, we provide market intelligence and insights derived from a wealth of trusted public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research. In 2024, AlphaSense strengthened its mission through the acquisition of Tegus, enhancing our capabilities to empower professionals with AI-driven market intelligence. Our combined strengths will facilitate growth, innovation, and an expanded content library, enabling users to derive deeper insights from thousands of sources. Trusted by over 6,000 enterprise customers, including a significant portion of the S&P 500, AlphaSense, founded in 2011 and headquartered in New York City, employs over 2,000 professionals worldwide with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in making a difference!Location: NYC Preferred, Boston/Chicago, RemoteAbout the RoleThe Account Manager position is part of our Financial Services Account Management team, which serves Fortune 1000 firms, asset managers, hedge funds, and investment banks. In this role, you will be responsible for overseeing long-term relationships with a designated portfolio of high-value Financial Services clients. You will act as the primary commercial relationship owner, accountable for renewals, customer health, adoption, and growth. Your goal is to ensure AlphaSense is integrated into daily workflows, delivering measurable business impact.As a trusted advisor, you will engage with stakeholders, from daily users to senior executives, and collaborate closely with Account Executives to identify expansion opportunities, while maintaining accountability for retention and renewals.This dynamic position thrives in a fast-paced environment, where high growth and shifting priorities are the norms. Success will depend on your strong business acumen, ability to navigate ambiguity, clear ownership of outcomes, and your capacity to prioritize effectively while remaining accountable.

About AlphaSense: AlphaSense empowers the world's leading companies to eliminate uncertainty in decision-making. Our platform offers unparalleled market intelligence and search capabilities, powered by advanced AI technology, delivering trusted insights from a vast array of reliable sources. Our extensive content universe includes equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary client research. The recent acquisition of Tegus by AlphaSense in 2024 enhances our collective mission to enable professionals to make informed decisions through AI-driven insights. Together, we are accelerating growth, innovation, and content development, providing users with the tools to extract deeper insights from thousands of data sets. With over 6,000 enterprise clients, including a significant number of S&P 500 companies, AlphaSense is a leader in the industry. Founded in 2011 and headquartered in New York City, we have a diverse workforce of over 2,000 employees globally, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. We invite you to join our journey!About the Team:Our Product & Engineering team thrives on innovation, collaboration, and continuous enhancement of our platform. We foster a vibrant work culture where our team members can develop professionally while engaging with cutting-edge technology that defines the future of AI and search.At AlphaSense, we understand that diverse backgrounds and viewpoints are essential for our success. We are dedicated to cultivating an inclusive environment where every employee feels valued and empowered to express their authentic selves.About the Role: We are on the lookout for a Staff Software Engineer who will spearhead the design, evolution, and reliability of our global financial data extraction and normalization system. This platform processes filings in various formats (HTML, PDF, APIs, spreadsheets), extracting and standardizing financial data through a blend of AI and deterministic systems, delivering traceable and trustworthy outputs at scale to financial service teams and clients.This individual will be responsible for the self-sourcing and extraction framework utilized by multiple teams across the organization. Presently, human validation serves as a safety net. Your objective is to systematically decrease reliance on human input by enhancing system accuracy, assurance, and trustworthiness, all while maintaining speed and scalability.

About AlphaSense: AlphaSense empowers the world's leading companies by providing AI-driven market intelligence that eliminates uncertainty in decision-making. Our platform facilitates access to trusted insights from a comprehensive universe of both public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research content.In 2024, AlphaSense's acquisition of Tegus further strengthens our mission to enable professionals to make informed decisions through enhanced AI capabilities. This collaboration will foster growth, innovation, and broaden our content offerings, allowing users to discover deeper insights from an extensive array of datasets. Trusted by over 6,000 enterprise clients, including a majority of the S&P 500, AlphaSense is headquartered in New York City and operates globally with over 2,000 employees in locations such as the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join our team and be part of this exciting journey!About the Team:The Revenue Operations team plays a vital role in enhancing productivity and operational efficiency for our account executives, account managers, and sales development representatives. We are dedicated to developing and implementing operational reporting and analytics, streamlining processes, and enabling strategic initiatives that significantly impact the revenue organization. Our dynamic team comprises highly motivated self-starters who are passionate about operations and thrive in a fast-paced, challenging environment.About the Role: The Senior Analyst, Revenue Tools, will oversee the administration, configuration, and optimization of essential tools utilized within the Revenue Organization. This role requires collaboration with RevOps and business users to ensure the effective utilization of these tools, drive process efficiencies, and support critical technology initiatives. The ideal candidate should possess a robust understanding of sales technology platforms, best practices for tooling, and experience in delivering both technical and project management support.What You’ll Do: At least 3-5 years of experience in a revenue organization or similar role.

Role overview AlphaSense, Inc. is looking for a Data Analyst focused on Product Strategy and AI Innovations in New York, NY. This role uses data analytics to inform product development and guide strategic decisions. The analysis performed in this position plays a key part in driving innovation and improving the user experience. What you will do Examine data trends to help shape product features and overall direction Work closely with product managers and engineers to share findings and align on priorities Turn complex data into clear, actionable insights for the team Support the product roadmap with recommendations based on solid evidence About AlphaSense AlphaSense is an AI-driven market intelligence platform that provides clients with timely and relevant insights to support business strategy.

Join AlphaSense as a Senior Analyst in Sales Operations!At AlphaSense, we empower the world's leading companies to make informed decisions with confidence. Leveraging cutting-edge AI technology, our platform provides critical market intelligence and insights from a vast array of trusted content including equity research, company filings, news, and more. With the recent acquisition of Tegus in 2024, we are positioned to enhance our offerings and bolster our mission of delivering unparalleled insights. With over 6,000 enterprise customers, including most of the S&P 500, we invite you to be part of our journey in transforming decision-making processes.Founded in 2011, with headquarters in New York City and a global workforce of over 2,000, AlphaSense is a vibrant and innovative workplace. Join us to drive your career forward!Location: New York, New YorkReports to: Director, International Revenue OperationsAbout the Team:The Revenue Operations team is dedicated to enhancing productivity and operational efficiency for our account executives, managers, and sales development representatives. We implement analytics, refine processes, and support strategic initiatives that significantly influence our revenue outcomes.About the Role:As a Senior Analyst in the Revenue Operations team, you will be instrumental in developing essential tools, optimizing sales processes, and generating actionable reports that will guide the organization towards impactful decisions. Your role will encompass data analysis, reporting, and providing strategic recommendations.Who You Are:3-4 years of experience in an international revenue organization, contributing to productivity and efficiency.Proficiency in data analysis and reporting tools.Strong problem-solving skills and ability to work in a fast-paced environment.

About AlphaSense:AlphaSense is the trusted market intelligence platform that leading firms rely on to eliminate uncertainty in decision-making. Leveraging advanced AI, we provide actionable insights from a vast array of reliable content, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research. In 2024, AlphaSense welcomed Tegus into our family, enhancing our mission to empower professionals in making informed decisions through AI-driven insights. This merger propels our growth, innovation, and content offerings, allowing users to extract deeper insights from thousands of datasets. Today, our platform serves over 6,000 enterprise clients, including many of the S&P 500 companies. Since our inception in 2011, AlphaSense has been headquartered in New York City, growing to more than 2,000 employees in offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in our exciting journey!About the Team:The Finance team at AlphaSense plays a pivotal role in driving enterprise value by facilitating strategic, financial, and operational decision-making across the organization. Our mission is to empower the company with intelligent, data-driven insights through comprehensive financial analysis, scenario modeling, forecasting, and tracking key performance indicators, while acting as a strategic partner to senior leadership.About the Role:As a Strategic Finance Manager, you will engage in modeling various business scenarios, monitoring key performance indicators, and spearheading M&A and partnership initiatives for our high-growth technology organization. Your contributions will significantly influence strategic decisions, forecasts, and provide critical analytical perspectives that shape our business planning and corporate strategy. This role will involve exploring M&A opportunities and partnerships aimed at accelerating growth and enhancing value. You will interact closely with senior leadership, playing an essential role in strategic decision-making processes.

AlphaSense is seeking a Revenue Support Team Manager based in New York, NY. This position guides a team focused on enhancing revenue operations and supporting customers. The manager works to improve processes and seeks new ways to raise both efficiency and satisfaction for clients. Responsibilities Lead and mentor a team dedicated to revenue support Develop and apply strategies to streamline revenue-related processes Identify and implement solutions that strengthen customer experience and contribute to business growth Role overview This role centers on process improvement and team leadership within revenue operations. The manager plays a key part in shaping how AlphaSense supports its customers and drives business results.

About AlphaSense:AlphaSense empowers the world's leading organizations by providing clarity in decision-making. Our advanced AI-driven market intelligence platform delivers essential insights from a wide array of credible sources, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research content. The recent acquisition of Tegus by AlphaSense in 2024 enhances our commitment to helping professionals make informed decisions using AI-enhanced market insights. Together, we aim to expedite growth, innovation, and content diversification, offering our users a rich array of insights from extensive content sets. Trusted by over 6,000 enterprise clients, including a majority of the S&P 500, AlphaSense was founded in 2011 and is headquartered in New York City, with a global team of more than 2,000 employees across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us on this exciting journey!About the Team:The AlphaSense Finance team is dedicated to driving enterprise value through informed capital allocation decisions. We play a vital role in empowering the company to make smart, data-driven choices through comprehensive financial analysis, scenario modeling, and the communication of key performance indicators while serving as strategic partners to senior leadership.About the Role:We are looking for a detail-oriented Accounts Payable Specialist to join our dynamic accounting team. The ideal candidate will possess robust time management abilities, exceptional attention to detail, and effective communication skills to liaise professionally with vendors and internal stakeholders.The Accounts Payable Specialist will be accountable for processing invoices, managing vendor payments, and assisting with month-end closing activities utilizing a modern AP tech stack, including NetSuite, Ramp, and Navan. This role is pivotal in maintaining precise financial records, ensuring compliance with company policies, and nurturing positive relationships with vendors and internal teams.

About AlphaSense: AlphaSense is the go-to platform for the world's leading companies, enabling them to eliminate uncertainty in their decision-making processes. With a robust AI-driven market intelligence and search system, AlphaSense provides invaluable insights from trustworthy content. Our extensive repository includes equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary client research.With the acquisition of Tegus in 2024, we are furthering our mission to empower professionals to make informed decisions through AI-enhanced market intelligence. This collaboration will drive growth, foster innovation, and expand our content offerings, combining our respective strengths to deliver even deeper insights from a vast array of content collections. Trusted by over 6,000 enterprise clients, including many Fortune 500 companies, AlphaSense was founded in 2011 and is headquartered in New York City, boasting over 2,000 global employees across numerous locations including the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. We invite you to join our team!About the Team:Our diverse Product & Engineering team thrives on innovation, collaboration, and continuous enhancement of our platform. We provide a vibrant work environment where team members can develop their skills and contribute to pioneering technology that is shaping the future of AI and information retrieval.At AlphaSense, we recognize that diverse experiences and perspectives are vital to our success. We are dedicated to fostering an inclusive workplace where all employees feel appreciated and empowered to express their true selves.About the RoleWe are on the lookout for an experienced engineering leader to revolutionize the construction and operation of our AI-powered systems at scale. You will join a talented group of engineers who have developed advanced AI applications, and your goal will be to implement world-class engineering practices that ensure these innovations operate reliably for our enterprise clientele.This is a distinct opportunity for a skilled engineer who excels at building resilient platforms, mentoring high-performing teams, and establishing engineering excellence. You will have considerable autonomy to influence our technical architecture while collaborating with cutting-edge AI models and systems that drive market intelligence for some of the world's foremost companies.

About AlphaSense: AlphaSense is the trusted market intelligence platform that leading companies across the globe leverage to eliminate uncertainty in decision-making. Utilizing advanced AI technology, we provide crucial insights from reliable content including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and our clients' unique research materials.In 2024, AlphaSense’s acquisition of Tegus will further our mission to empower professionals with AI-driven market intelligence, facilitating smarter decision-making. This strategic partnership will enhance our growth, drive innovation, and expand our content offerings, providing users with even deeper insights from an extensive array of content sources. Trusted by over 6,000 enterprise clients, including many from the S&P 500, AlphaSense has been a leader in the industry since its inception in 2011, headquartered in New York City with a global workforce of more than 2,000 employees across multiple locations including the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in shaping the future of business intelligence!About the Team:Our Channel & Customer Research (CCR) team is at the forefront of delivering scalable primary research that provides real-time insights into company performance and industry conditions. By conducting structured interviews with key stakeholders such as distributors, resellers, suppliers, and consultants, CCR captures invaluable perspectives directly from professionals who influence product and service movements in the market. Through the innovative AI Interviewer technology, CCR continuously scales expert interviews, ensuring consistent and rigorous analysis while expanding our coverage. We are dedicated to providing investors and corporate users with ongoing insights into demand trends, competitive dynamics, and evolving market conditions.About the Role: As the Sector Lead for Financial Services within the CCR team, your leadership will be essential in developing and maintaining AlphaSense’s comprehensive channel research coverage across financial services sectors, including insurance, banking, and fintech. Reporting to the Head of Channel & Customer Research, you will be responsible for managing the development and execution of CCR projects, ensuring that research methodologies, expert databases, and outputs align with our high standards for quality, consistency, and user value.

AlphaSense seeks an Audio Visual Engineer based in New York, NY. This position centers on developing and installing advanced audio and visual systems to support the company’s technology solutions. What you will do Design and implement audio and visual systems that meet the needs of internal teams. Work closely with colleagues across departments to ensure reliable AV experiences. Help improve communication and engagement through well-executed audiovisual solutions. Collaboration This role involves ongoing coordination with various teams throughout the company. The goal is to deliver dependable AV setups that support daily operations and company initiatives.

About AlphaSense: AlphaSense is the go-to platform for the world’s leading companies, empowering them to eliminate uncertainty from their decision-making processes. By leveraging advanced AI-driven market intelligence and search capabilities, we deliver crucial insights derived from reliable, diverse content. Our expansive database encompasses public and private materials, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research created by our clients.In 2024, AlphaSense's acquisition of Tegus marks a significant step towards our shared objective of enabling professionals to make more informed decisions through enhanced AI-powered market intelligence. This collaboration will further foster innovation and growth, providing users with access to a richer array of insights drawn from thousands of content sets. Trusted by over 6,000 enterprise clients, including a majority of the S&P 500, AlphaSense was founded in 2011 and is headquartered in New York City, boasting a global workforce of over 2,000 employees across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. We invite you to join our dynamic team!About the Team:The Content organization is tasked with the identification, creation, licensing, and integration of top-tier structured and unstructured data sourced both internally and from external providers. Reporting directly to the Chief Content Officer, our team is responsible for strategy, product management, content collection operations, and support across all Content verticals. As we experience rapid growth in our content offerings, we are committed to fostering transparency, trust, and accountability in our relationships with both internal and external stakeholders.About the Role: We are in search of a skilled Product Manager who will oversee our M&A Transactions and Valuations content. The ideal candidate will possess a profound understanding of capital markets and investment research, along with extensive experience managing either third-party or proprietary M&A Transactions content that integrates seamlessly into financial research platforms and investment analysis workflows.

Role Overview AlphaSense is looking for a Principal Design Engineer based in New York or working remotely within the United States. This role focuses on driving high-impact design solutions that influence the direction of AlphaSense products. What You Will Do Lead the creation of design solutions that address complex product requirements and improve the user experience. Work closely with teams across engineering, product, and design to ensure ideas move smoothly from concept to implementation. Mentor junior engineers, supporting their growth and encouraging a culture that values creativity and high standards. Location New York, NY, United States Remote within the United States

About AlphaSense: AlphaSense is the trusted partner for some of the world's leading companies, helping them make informed decisions by eliminating uncertainty. Our cutting-edge market intelligence platform, powered by advanced AI, provides reliable insights from a wealth of public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research from clients.With the recent acquisition of Tegus in 2024, AlphaSense is poised to enhance its mission of empowering professionals with AI-driven market intelligence. This strategic move will enable us to expand our content offerings and foster innovation, providing users with deeper insights from an expansive array of content sources. Trusted by over 6,000 enterprise clients, including a majority of S&P 500 companies, AlphaSense has been a pioneer since its inception in 2011. Headquartered in New York City, we have a global workforce of over 2,000 employees across offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join our journey towards transformative growth!About The RoleWe are in search of a dynamic and entrepreneurial New Business Sales professional to enhance our expanding U.S. team, with a focus on securing new business within the Financial Services sector. This role offers an exciting opportunity to contribute to a high-growth company and promote an award-winning product that is gaining swift traction internationally. You will play a key role in driving the company’s growth and success.