About the job
About xAI
At xAI, we are on a mission to develop advanced AI systems that enhance humanity's understanding of the universe. Our dedicated team is small yet highly motivated, committed to achieving engineering excellence. We welcome individuals who thrive on curiosity and embrace challenges. Our flat organizational structure fosters an environment where every employee is hands-on and directly contributes to our mission. Initiative and a consistent record of excellence define our leadership, and strong work ethic along with prioritization skills are highly valued. Effective communication is essential, and all team members are expected to share their knowledge clearly and concisely.
About the Role
We are looking for a detail-oriented and enthusiastic IT Services Technician (Level 1) to become a vital part of our dynamic IT team. In this role, you will be responsible for delivering first-line technical support within our Tutors Space, addressing basic IT issues, facilitating onboarding processes, and escalating complex problems to specialized teams across various IT disciplines. The ideal candidate is passionate about technology, possesses strong problem-solving abilities, and is dedicated to providing outstanding customer service.

