About ValonAt Valon, we are pioneering the development of an AI-native operating system tailored for regulated finance, focusing initially on mortgage servicing. As a Series C company, we are supported by a16z and are committed to transforming industries that have long been deemed too complex for innovation.Instead of relying on outdated legacy systems, we took a unique route by establishing and managing our own mortgage servicing business, overseeing over $110 billion in loans. This initiative has equipped us with the insights necessary to create software that seamlessly operates within regulated environments.The results are remarkable: we have successfully turned mortgage servicing from a 0% margin business into one boasting margins exceeding 60%, all while significantly enhancing customer experience. Major enterprise contracts are now being rolled out across the industry.Our platform, ValonOS, integrates all processes into a cohesive and programmable system, ideally suited for the AI era. Through this unified system, AI agents not only automate tasks but also enhance operational efficiency continuously. Mortgage servicing is merely the starting point of our broader vision to revolutionize regulated industries and beyond.Position Overview: Implementation ManagerIn the role of Implementation Manager at Valon, you will spearhead the deployment of ValonOS, our cutting-edge AI-native operating system designed for complex, regulated operations. You will implement a high-touch model that combines exceptional software with excellent on-the-ground execution. As the Implementation Manager, you will ensure that multifaceted programs involving multiple stakeholders progress smoothly, maintaining clarity, speed, and trust. You will serve as the primary partner for clients on a day-to-day basis, while also coordinating with internal teams across Deployment Strategy, Engineering, Product, and Operations to deliver rapid and safe outcomes.

About ValonAt Valon, we are pioneering an AI-native operating system tailored for regulated finance, beginning with mortgage servicing. As a Series C company backed by a16z, we are on a mission to revolutionize industries that were previously deemed too complex for innovation.Instead of relying on outdated legacy systems, we took a bold step by establishing our own mortgage servicing business, managing over $110 billion in loans. This approach has allowed us to gain profound insights into the complexities necessary to develop effective software solutions for regulated industries.The results are impressive. We have transformed mortgage servicing from a low-margin business into one with margins exceeding 60%, all while significantly enhancing customer experiences. Major enterprise contracts are now being deployed across the industry.Our flagship platform, ValonOS, streamlines every process, making it structured and programmable, perfectly suited for the AI era. By centralizing operations within one system enriched with data, our AI agents do more than automate tasks; they continuously enhance operational efficiency. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.Engineering at ValonOur engineering team is dedicated to powering a software ecosystem that disrupts the outdated and highly regulated mortgage sector. We have laid the groundwork for a modern mortgage servicing platform capable of managing billions of dollars at scale, but this is only the start. At Valon, we encourage you to produce your best work in an environment filled with exceptional talent from renowned companies like Stripe, Jane Street, Meta, and Google, who share a deep commitment to their work and each other. Although our challenges are complex, you will enjoy a high degree of autonomy to learn, execute, and maximize business impact.Our headquarters are located in New York City, and we are thrilled to announce the opening of a new office in San Francisco this year. We fully support remote work options!Role OverviewWe seek an Engineering Manager to lead and support our expanding engineering team at Valon. In this pivotal role, you will oversee a team of 4+ engineers across one or more teams, collaborating closely with your team members as well as product, design, and operations teams to shape the future of Valon. You will empower your team through mentorship, strategic planning, strong technical leadership, and business insight to ensure maximum impact and value. Additionally, you will work alongside your peers to define the engineering culture and direction at Valon.Key ResponsibilitiesLead and mentor a diverse team of engineers, fostering a culture of innovation and collaboration.Collaborate with cross-functional teams to develop and execute strategic engineering initiatives.Ensure high-quality software delivery while continuously improving team performance.Contribute to setting the engineering direction and culture within Valon.

About Valon Valon builds an AI-native operating system for regulated finance, starting with mortgage servicing. As a Series C company backed by a16z, Valon manages its own mortgage servicing business, overseeing more than $110 billion in loans. This direct experience has shaped how the team approaches software for complex, regulated industries. Valon has turned a sector known for low margins into one with over 60% profitability, while also improving customer satisfaction. The company’s enterprise solutions are now used across the industry. ValonOS, the core platform, structures every process for the AI era, making operations programmable and data-rich. AI agents automate and refine workflows, supporting Valon’s broader mission to modernize regulated industries beyond mortgages. Engineering at Valon The engineering team focuses on rebuilding the mortgage industry’s core systems. The platform is designed to manage billions in assets at scale, with a foundation built for flexibility and growth. Engineers at Valon work alongside colleagues from Stripe, Jane Street, Meta, Google, and other leading companies. The team values autonomy, rapid learning, and measurable impact on the business. Valon fosters a supportive environment where engineers can do their best work, tackle complex problems, and collaborate closely. The company encourages ownership and initiative, giving engineers room to shape both technology and outcomes. Technology Stack Python React Docker Kubernetes Google Cloud Platform Location and Work Options Valon is headquartered in New York City, with a new office opening in San Francisco. Remote work is fully supported.

About ValonValon is at the forefront of innovation in regulated finance, specifically within mortgage servicing, by developing an AI-native operating system. As a Series C startup, backed by a16z, we are reshaping industries that have traditionally been viewed as too complex for innovation.Instead of relying on outdated legacy systems, we have built and manage our own mortgage servicing business, overseeing over $110 billion in loans. This experience has equipped us with the insights necessary to create software that effectively meets the demands of regulated industries.Our achievements are significant: we have transformed mortgage servicing from a low-margin business into one with margins exceeding 60%, all while enhancing the customer experience. Major enterprise contracts are now rolling out across the industry.ValonOS, our integrated platform, streamlines every process, making it structured and programmable. This positions us perfectly for the AI era, where data-driven AI agents not only automate tasks but also enhance overall operations. Mortgage servicing is just the initial step in our broader aim to revolutionize regulated industries and beyond.

About ValonValon is pioneering the development of an AI-native operating system designed for regulated finance, with a primary focus on mortgage servicing.As a Series C company funded by a16z, we are leading the charge in transforming industries previously deemed too complex for innovation.Instead of relying on outdated legacy systems, we’ve created and manage our own mortgage servicing business, overseeing over $110 billion in loans. This strategic decision provided us with invaluable insights into the complexities necessary for creating effective software solutions in regulated sectors.Our achievements are clear: we have revitalized mortgage servicing from a 0% margin industry to one boasting over 60% margins, all while significantly enhancing the customer experience. Numerous major enterprise contracts are now being implemented across the sector.ValonOS serves as our integrated platform that organizes and automates every process, finely tuned for the AI era. With all operations streamlined through a single system rich in data, AI agents not only automate tasks but also enhance overall operations continuously. Mortgage servicing marks just the beginning of our ambitious vision to revolutionize regulated industries and beyond.About the RoleAt Valon, recruiting is not merely a support function; it is the core engine that drives our mission.Each new hire strengthens our capacity to develop the AI-native operating system poised to manage trillion-dollar regulated industries. Consequently, those tasked with finding, evaluating, and securing our talent are integral to our mission.We seek a Technical Recruiter who approaches recruiting with the same dedication and analytical mindset that our engineers apply to their coding: as a system that can be optimized, measured, and continuously refined. Ideally, this candidate has already leveraged AI to enhance their effectiveness—not out of obligation, but from an intrinsic drive to innovate. When faced with repetitive tasks, their instinct is to ask: Can I automate this?This position is not about merely filling requisitions; it is about building a robust recruitment framework. You will manage the entire lifecycle of our most critical technical hires, executing this with exceptional speed, precision, and intellectual curiosity.This Role is NOT For You If...You consider AI tools as optional additions rather than essential resources.You continue to apply outdated sourcing strategies from 2021 without adaptation.You rely solely on hiring managers for guidance on what constitutes a strong candidate instead of developing your own insights.You gauge success based on activity metrics (messages sent, interviews scheduled) rather than actual outcomes (successful hires).

About ValonValon is revolutionizing the regulated finance sector with its AI-native operating system, focusing on mortgage servicing. As a Series C company backed by a16z, we are innovating in industries previously deemed too complex to modernize.Instead of relying on outdated legacy systems, we have established our own mortgage servicing business, managing over $110 billion in loans. This hands-on experience has provided us with deep insights into the complexities necessary for developing effective software in regulated environments.The impact of our work is significant; we have transformed mortgage servicing from a low-margin business to one with margins exceeding 60%, all while enhancing customer experience. Major enterprises are now deploying our solutions across the industry.Our unified platform, ValonOS, streamlines processes, making them structured and programmable, perfectly suited for the age of AI. With all operations flowing through a single system enriched with data, our AI agents don’t just automate tasks; they continuously refine entire workflows. Mortgage servicing is merely the beginning of our broader vision to innovate regulated industries and beyond.Engineering at ValonOur engineering team is dedicated to transforming one of the most antiquated sectors in finance—the mortgage industry. We have laid the groundwork for a modern mortgage servicing platform that efficiently manages billions of dollars at scale, but we are just getting started. At Valon, we empower you to achieve your best work in a collaborative environment filled with talented individuals from renowned companies like Stripe, Jane Street, Meta, and Google who are passionate about their work and each other.You will have the autonomy to explore complex problems, learn rapidly, and make meaningful contributions. Our technology stack includes Python, React, Docker, Kubernetes, and Google Cloud Platform.Our headquarters are in New York City, and we are excited to expand with a new office in San Francisco this year. We fully support remote work, providing flexibility for our team.

About the CompanyValon is pioneering an AI-driven operating system for regulated finance, specifically focusing on mortgage servicing.As a Series C company supported by a16z, we are innovating within industries often deemed too complex for transformation.Instead of relying on outdated legacy systems, we have developed and manage our own mortgage servicing business, overseeing over $110 billion in loans. This foundational approach has equipped us with the deep understanding necessary to create effective software that thrives within regulated environments.Our achievements are evident: we've elevated mortgage servicing from a 0% profit margin industry to over 60% margins while significantly enhancing customer experiences. Major enterprise contracts are now being implemented across the sector.ValonOS is our all-encompassing platform that structures and automates processes, perfectly situated for the AI revolution. With a unified system rich in data, our AI agents not only automate tasks but also enhance entire operational workflows. Our ambition to revolutionize regulated industries starts with mortgage servicing but does not end there.About the RoleWe are seeking a Founder Associate to collaborate closely with Valon’s COO and executive leadership on the most impactful challenges facing our organization. This role is not a conventional strategy and operations position; it is a versatile opportunity for a candidate with exceptional judgment, a proactive mindset, and the capacity to shift focus across diverse challenges within a single week.One day, you might analyze the financial dynamics of a new client launch. The next, you could be optimizing a scaling internal process. The following day, you may draft a board-ready presentation or participate in a client meeting to secure a deal. You won't be confined to a specific area; your efforts will be directed wherever the most pressing unresolved issues arise.This position is tailored for individuals early in their careers who aspire to accelerate their operational understanding and experience by working at the heart of a rapidly expanding company.

About ValonValon is pioneering the AI-driven operating system for regulated finance, initially focusing on mortgage servicing. As a Series C company backed by a16z, we are redefining industries previously deemed too intricate for innovation. Instead of relying on outdated legacy systems, we've established our own mortgage servicing enterprise, managing over $110 billion in loans. This hands-on experience has equipped us with the insights necessary to develop software that excels in highly regulated sectors.The results are evident. We have revolutionized mortgage servicing, transforming it from a 0% margin business to one boasting over 60% margins while significantly enhancing customer satisfaction. Major enterprise contracts are now being rolled out across the industry.Our unified platform, ValonOS, streamlines processes and is ideally suited for the AI era. With all operations interconnected through one comprehensive system enriched with data, our AI agents can not only automate various tasks but also drive continuous operational improvements. Mortgage servicing is just the beginning of our expansive vision to revolutionize regulated industries and beyond.Engineering at ValonWe are assembling a top-tier engineering team dedicated to automating one of the most heavily regulated sectors in finance—the mortgage and housing industry. Our team is comprised of professionals from prestigious companies such as Google, Facebook, Spotify, Oscar Health, and Twilio. You will collaborate with a close-knit group of engineers to develop a flexible backend architecture capable of managing billions of dollars at scale. Your contributions will be critical in fulfilling Valon’s mission to enhance user experiences for homeowners managing their mortgages, delivered through a platform that quickly and reliably rolls out new features. Our technology stack includes Python, React, Docker, Kubernetes, and Google Cloud Platform.Our headquarters are located in New York City, with an exciting new office set to open in San Francisco this year. We also fully support remote work!

About ValonValon is pioneering an AI-native operating system designed specifically for regulated finance, starting with mortgage servicing. As a Series C company backed by a16z, we are revolutionizing industries that many consider too complex to innovate. Instead of relying on outdated legacy systems, we have developed and operate our own mortgage servicing business, managing over $110 billion in loans. This unique approach has provided us with profound insights into the complexities required to create effective software within regulated sectors.Our achievements speak volumes; we have successfully transformed mortgage servicing from a 0% margin business into one that boasts margins exceeding 60%, all while significantly enhancing customer experiences. Major enterprise contracts are now being deployed across the industry.ValonOS is our integrated platform that streamlines every process, making it structured and programmable—perfectly suited for the AI era. With all operations flowing through a single system enriched with data, our AI agents do more than automate tasks; they continuously enhance entire operations. Mortgage servicing is just the beginning of our vision to revolutionize regulated industries and beyond.About the RoleWe are seeking an AI Enablement Engineer to join a dynamic and autonomous team focused on developing internal tools and AI-driven systems that ensure the success of Valon's client deployments.This role transcends traditional software engineering; you will work at the nexus of product development, engineering, and client delivery, creating whatever is necessary to facilitate smooth deployments. One week, you might establish a project tracking dashboard; the next, you could be integrating AI agents into client workflows or developing administrative tools to empower deployment leads in managing teams and forecasts.To give you an idea of the pace and scope: we expect you to build a comprehensive deployment management platform—including Kanban boards, Gantt views, milestone tracking, AI-based inbox scanning, and team dashboards—in just six weeks.

Valon is building an AI-native operating system for the regulated finance sector, starting with mortgage servicing. Backed by a16z and currently at Series C, the company manages over $110 billion in loans on its proprietary platform. ValonOS, their unified platform, uses AI agents to streamline processes and drive ongoing operational improvements. Role overview The Learning Systems Lead will design and build Valon's learning infrastructure from the ground up. The first major focus is to overhaul new hire onboarding, aiming to reduce the time it takes for new team members to reach full competency from about 6 months to 3 months. This role will later expand to support manager development, ongoing skill growth, and the broader employee learning journey. This position is not a traditional Learning & Development job. Instead, the emphasis is on creating, implementing, measuring, and refining systems and tools that speed up learning across the company. Over time, the goal is to help create an AI-native, always-on learning environment, the "eternal coach", for everyone at Valon. Why this role matters Valon’s learning curve is steep. New hires typically reach full productivity after 6 months, and the company wants to cut this timeline in half without lowering quality. The team is made up of proactive, smart people, but self-direction alone does not scale in a regulated, demanding environment. The Learning Systems Lead will create scalable learning pathways so every employee can ramp up and grow efficiently.

About ValonValon is pioneering an AI-native operating system designed specifically for the regulated finance sector, beginning with mortgage servicing. As a Series C startup supported by a16z, we are dedicated to revolutionizing industries that have long been considered too intricate for innovation.Rather than relying on outdated legacy systems, we have chosen a different path: we've developed and are running our own mortgage servicing business, overseeing over $110 billion in loans. This has provided us with invaluable insights into the complexities required to create effective software for regulated industries.The results are impressive. We have redefined mortgage servicing from a 0% margin business to achieving margins exceeding 60%, all while significantly enhancing customer satisfaction. Major enterprise contracts are being implemented across the sector.ValonOS, our integrated platform, allows for structured and programmable processes, positioning us perfectly for the AI revolution. By centralizing operations through a single system enriched with data, our AI agents not only automate tasks but also continuously enhance overall operations. Mortgage servicing is just the first step in our mission to transform regulated industries and beyond.Engineering at ValonThe engineering team at Valon is committed to powering the software ecosystem to disrupt one of the most antiquated and heavily regulated areas in the financial industry: mortgage servicing. We have established the foundation of a state-of-the-art mortgage servicing platform capable of efficiently managing billions of dollars at scale, but this is merely the beginning. At Valon, we aim for you to do the best work of your life, surrounded by a close-knit community of exceptional professionals from renowned companies like Stripe, Jane Street, Meta, and Google, who are deeply passionate about their work and one another.While the challenges we face are complex, we provide ample autonomy for you to learn quickly, act decisively, and make a substantial business impact. Our technology stack includes Python, React, Docker, Kubernetes, and Google Cloud Platform.We are headquartered in New York City and are thrilled to be opening a new office in San Francisco this year. Additionally, we fully support remote work!

About ValonValon is pioneering an AI-native operating system tailored for regulated finance, with a focus on revolutionizing mortgage servicing. As a Series C company financed by a16z, we are reshaping industries that were previously considered resistant to innovation.Instead of relying on outdated legacy systems, we created our own mortgage servicing business that manages over $110 billion in loans. This approach has equipped us with a profound understanding of the complexities necessary to develop effective software for regulated sectors.The results are evident: we've transformed mortgage servicing from a low-margin business into one that boasts margins exceeding 60%, all while significantly enhancing customer experience. Major enterprise contracts are now being deployed across the industry.ValonOS serves as our unified platform, making processes structured and programmable. It’s ideally positioned for the AI era. With everything flowing through a single system enriched with data, our AI agents do more than automate tasks; they continuously optimize entire operations. Mortgage servicing is just the beginning of our ambitious vision to transform regulated industries and beyond.About the RoleAt Valon, we are focused on building something tangible: robust business fundamentals, intricate technical challenges, and a trajectory that attracts top talent—once they can clearly see and justify the opportunity.Your mission is to ensure that clarity is not only visible but inevitable.You will be responsible for developing and managing Valon’s Narrative and External Brand Engine: a systematic approach that translates our internal truths into external credibility, disseminating this through the founder and company voice, as well as trusted channels. This is designed to instill confidence among exceptional individuals across various functions (engineering, product, design, recruiting, data/analytics, deployment/solutions, and more) in choosing Valon.This role transcends traditional employer branding; it epitomizes credible persuasion at scale, designed for conversion rather than mere impressions.Key ResponsibilitiesEstablish the Reputation EngineCraft Valon’s messaging backbone: the simplest, most credible narrative that resonates with talent.Create a proof map (public, private, and proxy proof) along with a dynamic proof bank (stories, artifacts, case studies, technical validations, “why I joined” narratives).Transform milestones into compounding credibility rather than isolated announcements.Manage Founder and Company Voice with DistinctionFacilitate a weekly feedback loop with founders (voice notes, meeting summaries, interviews).Draft compelling communications that articulate Valon’s vision and values.

About ValonValon is at the forefront of revolutionizing the finance industry with our AI-native operating system tailored for regulated finance, beginning with mortgage servicing. As a Series C company backed by a16z, we are transforming sectors previously deemed too complex for innovation.Instead of relying on outdated legacy systems, we established our own mortgage servicing business, managing over $110 billion in loans. This strategic decision allowed us to gain invaluable insights into the complexities essential for developing effective software in regulated environments.The results are evident: we have turned mortgage servicing from a low-margin business into one boasting over 60% margins, all while significantly enhancing customer experiences. Major enterprise contracts are now being deployed across the industry.Our platform, ValonOS, is a cohesive system designed to structure and program every process, making it ideally suited for the AI era. When all operations are integrated into one system with rich data, AI agents not only automate tasks but also continuously enhance overall operations. Mortgage servicing is just the beginning of our ambitious vision to reshape regulated industries and beyond.About the RoleWe are launching our AI-driven platform for enterprise clients within a highly regulated and operationally intricate industry, and we are excited to build a dedicated Product Operations function. This role is essential to ensuring that customers have a seamless, reliable, and intuitive experience with ValonOS throughout and following implementation.As a Product Operations Associate, you will be positioned at the crossroads of Product, Engineering, and our customers, providing you with comprehensive visibility into the product’s development, release, and real-world adoption. You will serve as the voice of the Product organization, translating real-time customer usage into actionable insights that will shape our roadmap, quality standards, and release strategies.This role offers significant impact and ownership for individuals eager to collaborate closely with product managers and engineers, influence product direction, and contribute to the establishment of a world-class customer-facing product organization. You will leverage analytical problem-solving, a strong product sense, and a deep empathy for users to ensure ValonOS delivers effectively at scale.

About ValonValon is pioneering an AI-native operating system for regulated finance, starting with mortgage servicing. As a Series C company supported by a16z, we are reshaping industries that many believe are too complex to innovate. Instead of relying on flawed legacy systems, we have created and run our own mortgage servicing operations, managing over $110 billion in loans. This foundational experience has equipped us with the insights necessary to develop software that thrives in regulated environments.The impact of our innovative approach is evident; we've transformed mortgage servicing from a previously unprofitable venture into a highly lucrative one, boasting margins of over 60% while significantly enhancing customer experiences. Major enterprise contracts are now being implemented across the sector.ValonOS, our unified platform, streamlines every process and is primed for the AI era. With all operations seamlessly integrated into one system enriched with data, our AI agents don't just automate tasks—they continuously refine entire operations. Our vision extends beyond mortgage servicing, aiming to revolutionize regulated industries at large.Role OverviewWe are seeking a Senior Developer Productivity Engineer to architect, develop, and enhance the developer workflows and tools utilized by Valon Engineers. This role emphasizes the integration of AI-powered development tools to elevate developer efficiency.Your responsibilities will include proactively identifying and mitigating scaling challenges as we expand our substantial Python monorepo. Engaging directly with users, you will refine our product to streamline the development cycle.Remote applicants are encouraged to apply.

About ValonValon is pioneering an AI-native operating system for regulated finance, initiating with mortgage servicing. As a Series C company funded by a16z, we are redefining industries deemed too intricate for innovation. Instead of relying on outdated legacy systems, we have developed and run our own mortgage servicing business, managing over $110 billion in loans. This unique approach has equipped us with invaluable insights into the complexities required to create effective software for regulated sectors.Our achievements are noteworthy; we've transformed mortgage servicing from a business with negligible margins to one yielding over 60% margins, significantly enhancing customer experiences. Major enterprise contracts are currently being implemented throughout the industry.ValonOS is our consolidated platform that standardizes and automates every process, positioning us optimally for the AI era. With all operations flowing through a single system enriched with data, our AI agents not only automate tasks but also continuously refine and enhance overall operations. Our vision extends beyond mortgage servicing, aiming to revolutionize regulated industries and beyond.Position OverviewWe are in search of experienced full-stack data analysts to take comprehensive ownership of the data and analytics requirements for Valon's SaaS clients. You will oversee large-scale migrations of various reporting infrastructures to the Valon Data Schema and API on behalf of clients. Your role will involve direct client interaction, establishing data infrastructures, and building or migrating reporting systems. You will collaborate closely with client data teams, acting as the Valon expert on our Data Schema and mortgage servicing best practices. The ideal candidate will possess strong technical and analytical skills, thrive under pressure, and meet tight deadlines. Positivity, effective communication, and a strong customer service orientation are essential qualities.

About MoabMoab is revolutionizing the equipment dealer and rental industry by developing a comprehensive, modern software platform tailored for equipment dealers and rental businesses. As a venture-backed startup, we aim to disrupt a long-underserved market dominated by outdated solutions dating back to the 1980s and 1990s.Our goal is to connect all participants in the equipment ecosystem—those who sell, buy, rent, service, or utilize equipment. We are starting with a new system of record for equipment rental businesses, designed to enhance back-office efficiency and boost front-office revenue.At Moab, we pride ourselves on our small, dynamic team of passionate professionals. We are looking for team members who are not only willing to take on hands-on tasks but who can also think creatively about broader strategies. If you thrive in a collaborative environment and are eager to make a tangible impact for our customers and the business, you will find ample opportunities for career growth in our meritocratic culture, which emphasizes individual and team development.About the RoleThe Implementation Manager will play a critical role in overseeing the complete training and implementation processes that allow Moab to onboard new customers effectively. We are seeking a proactive individual to lead training initiatives, manage implementations, and ensure customer success at ground level.This position requires balancing rapid execution with structured processes to meet aggressive growth and efficiency goals. You will often be expected to perform at the level of someone two ranks above you (such as meeting with CEOs) as well as below (like handling customer support inquiries). This role is tailored for those who are driven to take action.What You’ll DoDesign and deliver both virtual and in-person training sessions for new customers.Travel 10-50% of the time, depending on the month.Oversee and facilitate user training and support throughout the implementation lifecycle.Simultaneously manage multiple implementation phases.Create comprehensive training and implementation plans, coordinating virtual and in-person sessions with customers.Build strong relationships with customers, ensuring their success during the onboarding process.

About BleeAt Blee, we are revolutionizing traditional workflows that typically rely on spreadsheets and emails by introducing AI-driven software that enhances organizational collaboration to achieve compliance requirements more efficiently and transparently. We are proud to support thousands of active users from numerous enterprise-level clients on both pledged and paid long-term contracts. Our leadership team comprises professionals from prestigious organizations such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have developed the first platform designed to address the unique challenges our customers encounter from start to finish. The ideal candidate for Blee will not only be a natural problem solver but will also relish the opportunity to uncover the specific needs of our users, many of whom are experiencing a product like Blee for the first time.Our team operates from our downtown San Francisco office, with an additional location opening soon in New York City, while the majority of our staff is distributed between the Bay Area and NYC.The RoleWe are seeking an Implementation Manager who thrives at the intersection of technical complexities and customer relations. You will be responsible for overseeing end-to-end enterprise implementations from the signed contract to the platform go-live, collaborating closely with legal and marketing teams at some of the world's largest organizations.What You'll DoOwn complete enterprise implementations – Manage the process from contract signing to platform launch for legal and marketing teams.Conduct stakeholder mapping – Identify executive sponsors, key users, potential blockers, and champions within each client's organization.Build and manage implementation project plans – Establish milestones, assign owners, and set a weekly status cadence.Scope and sequence deployment – Determine the order of rollout across departments, regions, and use cases.Coordinate technical integrations – Oversee SSO, data flow configuration, API setup, and security reviews in collaboration with customer IT teams.Navigate organizational dynamics – Manage competing priorities among stakeholders to unblock implementation milestones and sustain project momentum.Create implementation-specific documentation – Develop configuration documents, initial training materials, and runbooks to support the rollout process.

About Us At Riskified, we empower businesses to accelerate their ecommerce growth by eliminating risk. Many of the world’s leading brands and publicly traded companies trust us for guaranteed protection against chargebacks, fraud prevention, and enhancing customer retention. Our AI-driven fraud and risk intelligence platform, developed by the largest team of ecommerce risk analysts and data scientists, analyzes individual interactions to provide real-time insights and decisions. We proudly partner with remarkable companies across various industries, including Acer, Gucci, Lorna Jane, GoPro, and many others. Our collaborative work environment fosters innovation and purpose, allowing us to create impactful products and experiences that matter. About the Role We are seeking an Implementation Project Manager to spearhead the onboarding journey for new merchants. This pivotal role requires you to be the primary accountability point for customer implementations, ensuring a seamless transition from integration kickoff to post-go-live stabilization. You will collaborate across various departments, including Sales, Integration, Analytics, Data Science, Product, and Merchant-facing teams to align efforts, mitigate risks, and deliver an exceptional onboarding experience for our high-value accounts. What You’ll Be Doing Project Leadership & Execution Manage the complete lifecycle of customer onboarding projects from initiation through 30 days post-go-live. Act as the sole point of accountability for project delivery, timelines, and results. Create and oversee detailed project plans, tracking dependencies across multiple teams. Implement a standardized Go-Live Checklist to ensure readiness for all high-value accounts. Stakeholder & Client Communication Serve as the central communication hub among internal teams, providing clear visibility into project status, risks, and next steps. Collaborate with Sales and Integration teams to manage merchant-facing communications regarding onboarding and technical requirements. Set clear expectations with stakeholders and ensure alignment throughout the project lifecycle.

Role overview Valon is hiring a Senior Product Manager to guide the direction of Deployment Agents. This New York-based position shapes product strategy and drives enhancements to how deployment processes operate. Key responsibilities Develop and execute product plans for deployment agents from concept through delivery Partner with engineering, design, and cross-functional teams to advance projects Spot and act on opportunities to streamline deployment workflows and increase customer value Champion new product ideas and manage them through to launch Collaboration This role involves working closely with colleagues across several departments to deliver and refine deployment solutions. Ongoing teamwork ensures continuous improvement and smooth product delivery.

About ValonValon is pioneering an AI-native operating system tailored for regulated finance, with a focus on revolutionizing mortgage servicing. As a Series C venture backed by a16z, we’re reshaping industries that have long been deemed too intricate for innovation.Instead of relying on outdated legacy systems, we adopted a novel strategy: building and managing our own mortgage servicing business, currently overseeing over $110 billion in loans. This approach has provided us with invaluable insights into the complexities essential for developing software that effectively operates within regulated environments.The impact of our work is evident. We’ve successfully transformed mortgage servicing from a low-margin sector into a highly profitable endeavor, achieving margins exceeding 60% while significantly enhancing customer experience. Major enterprise contracts are now being implemented industry-wide.Our flagship product, ValonOS, is a comprehensive platform that streamlines every process into a structured and programmable framework, perfectly aligned for the AI era. By integrating all operations into a single system with rich data, our AI-driven agents not only automate tasks but also continuously enhance overall operations. Mortgage servicing is just the first step in our ambitious vision to revolutionize regulated industries and beyond.About the TeamJoining our core Platform & Infrastructure product organization means being part of a team that develops the essential systems and services that underpin our entire product suite.Unlike many infrastructure teams that work behind the scenes, our team operates at a crucial intersection. We build systems relied upon by internal vertical teams while also delivering features that directly engage end-users, such as platforms, self-service tools, and dashboards. This unique position requires a blend of technical expertise and customer empathy.We thrive in a high-growth environment characterized by authenticity and collaboration. You’ll work alongside senior engineers, architects, and cross-functional leaders, gaining significant visibility across the organization.