About the job
destinationknot is seeking an Entry-Level Remote Client Support Representative to assist clients with travel arrangements. This fully remote position is based in New York and centers on supporting travelers through the booking process and beyond.
Previous experience in the travel industry is not required. destinationknot offers a structured onboarding program and ongoing training to help new hires build skills and confidence in the role.
What you will do
- Answer client questions about travel options, reservations, and itinerary details.
- Assist with booking and confirming accommodations, cruises, and vacation packages.
- Verify travel dates and traveler information for accuracy.
- Keep clients informed with timely updates before and after their trips.
- Maintain organized client records and documentation.
- Provide professional customer support in a remote setting.
Requirements
- Based in New York and able to work remotely.
- No prior travel industry experience needed.
Training and Support
New team members receive structured onboarding and ongoing training to ensure success in the position.

