Director of Community and Membership Growth

As the Director of Community and Membership Growth at Serhant, you will play a pivotal role in enhancing our community engagement and driving membership growth initiatives. You will be responsible for strategizing and executing various outreach programs, building relationships with potential members, and increasing our presence in the real estate sector. This leadership position requires a passion for community building, exceptional communication skills, and a proven track record in membership growth.

About DuettiDuetti is revolutionizing the way independent music creators monetize and expand their careers. Founded in 2022 by CEO Lior Tibon and COO Christopher Nolte, Duetti collaborates with creators to unlock the full potential of their catalogs through flexible and transparent agreements. In addition, we provide premier catalog management, distribution, and marketing services. Since our inception, Duetti has partnered with over 1,100 music creators from 40 countries—including talents like Connor Price, Ingrid Contreras, and Brent Morgan—empowering them to monetize their music on their own terms and connect with wider audiences.Supported by top-tier investors such as The Raine Group, Flexpoint Ford, Nyca Partners, Viola Ventures, and Roc Nation, Duetti has successfully raised over $635 million in capital to empower independent music creators. With a mission rooted in independence and financial empowerment, Duetti is committed to creating a more sustainable future for music creators globally.With offices in New York City, Los Angeles, Miami, and London, Duetti offers an attractive benefits package that includes comprehensive healthcare coverage, flexible paid time off, and a hybrid work model. At Duetti, you'll find an ambitious, high-ownership environment where your contributions will make an immediate and significant impact.Job DescriptionWe are seeking a dynamic Growth Communications Lead to spearhead our earned media initiatives and foster earned distribution across various platforms, including traditional press, social-first outlets, newsletters, podcasts, independent writers, and creator-led channels spanning music, tech, and finance. You'll be responsible for establishing and managing a robust communications pipeline: crafting compelling story angles, executing pitches, securing placements, and nurturing long-term relationships to ensure our consistent presence in key conversations—beyond just major announcements. This high-volume, performance-driven role is ideal for an ambitious individual early in their career who is exceptionally motivated, organized, and adept at executing hands-on tasks while also contributing to strategy and narrative development.

As the Director of Communications at InMobi, you will spearhead our global communications strategy, ensuring our brand narrative aligns with our mission to empower businesses worldwide. You will oversee media relations, internal communications, and corporate messaging, acting as the primary spokesperson for the company. This is a strategic leadership position where you will collaborate across departments to enhance our market presence and drive engagement.

About Bandit RunningAt Bandit Running, we are at the forefront of revolutionizing the running apparel market. As a leading technical performance brand, we are dedicated to crafting innovative, high-quality gear tailored for passionate runners. Our mission, 'Evolve Running,' propels us forward, ensuring we always prioritize the needs of the global running community. As the fastest-growing brand in our field, we defy conventional brand-building practices, setting an exceptionally high standard for disruptive excellence across our products, experiences, and content. Our vision is to establish a timeless, iconic brand that transcends barriers and ignites a deeper passion for the sport we cherish.We are on the lookout for a dynamic Director of Growth to spearhead and scale Bandit’s growth initiatives, focusing on acquisition, retention, and community building. This pivotal role merges creative strategy with analytical insight, requiring a leader adept at managing P&L-driven growth, all while staying deeply ingrained in Bandit’s design and running culture.

Director of Growth StrategiesThe RoleWe are seeking a dynamic Director of Growth Strategies to spearhead our growth initiatives. This is a hands-on position ideal for an individual who has successfully developed growth loops in the past and is eager to replicate that success with a product that is gaining traction in the market.You will be responsible for enhancing customer activation, improving retention, driving referrals, and expanding our channels. Collaborating closely with the CEO, product team, and operations, your goal will be to identify the quickest routes to increased revenue. The focus is not on having all the answers but on rapidly testing assumptions, learning from the outcomes, and scaling successful strategies.Key ResponsibilitiesDesign and execute growth experiments, from hypothesis formulation to scaling successful outcomes.Oversee the activation and onboarding processes for new customers.Enhance retention and foster expansion within existing customer accounts.Develop and manage referral programs and organic growth strategies.Conduct channel testing across SEO, partnerships, and community engagement.Implement growth analytics, dashboards, and attribution models.Utilize tools and automation to streamline the customer journey.Success MetricsEstablish a repeatable experiment framework that the entire team can utilize.Achieve significant improvements in customer activation and 30-day retention rates.Provide clear data analysis on effective channels and their performance.Create referral and expansion initiatives that generate substantial revenue.Ensure leadership is consistently informed about successful strategies and next steps.About You3 to 6 years of experience in growth, product development, or sales.Proven track record of managing experiments from start to finish and delivering results.Strong analytical skills and proficiency in data tools such as SQL, Mixpanel, or similar.Experience in early-stage startups is preferred.A builder's mentality—proactive in starting initiatives without waiting for ideal conditions.Excellent communication skills, capable of quickly translating insights into actionable strategies.Why Join Thera?Engage with real customers, analyze real data, and tackle genuine problems.Direct access to our product and leadership teams.The freedom to conduct meaningful experiments with appropriate budgets.

Ignite Your Passion Are you eager to create a significant impact in education? At Zeta, we blend exceptional academic performance with robust social-emotional growth for our students. We are committed to ensuring that every child receives a world-class education while nurturing a lifelong love of learning. Our mission is to transform the public education landscape in New York City and beyond, and we stand firm in our dedication to this cause. Presently, we operate several elementary and middle schools across the Bronx, Upper Manhattan, and Queens. Our ambitious growth plan includes opening 1-2 new schools annually, as we believe that children in every community deserve access to excellent and equitable education. Join us and become a catalyst for change in the lives of children! The Zeta Network office is situated at 401 W. 218th St., New York, NY 10034. Our team embraces a hybrid work model: we meet in-person at the office on Tuesdays and Thursdays, with the option for remote work on Mondays, Wednesdays, and Fridays, depending on team needs. Deliver Remarkable Outcomes To fulfill our vision, we are seeking a Director of Communications with a Bachelor's degree (preferably in Journalism, Communications, English, or a related field) and a minimum of 7-10 years of experience in high-stakes communications strategy, staff management, and crafting engaging content for diverse stakeholder audiences. In this pivotal role, the Director will act as Zeta's editor-in-chief, shaping and enhancing our public identity through consistent messaging, strategic storytelling, and effective internal communication systems. The Director will oversee all communications strategies and executions across media, public relations, executive communication, and family-oriented messaging. The ideal candidate will possess exceptional writing skills, editorial precision, project management capabilities, and the ability to harmonize messaging across various audiences—from families and funders to media and policymakers. Key Responsibilities: Design and execute a comprehensive communications strategy that aligns Zeta's public voice with its mission, vision, and values. Lead messaging across both internal and external channels, fostering coherent storytelling that builds trust among stakeholders. Create and refine high-impact communications including press releases, executive messaging (like op-eds), board updates, internal staff communications, and materials for families. Manage media relations, proactively pitch stories, and coordinate earned media opportunities.

Community Growth Lead Location: New York, NY About WithCoverage: WithCoverage revolutionizes the traditional insurance brokerage model by incorporating AI-driven risk management tailored for today's economy. We collaborate with a diverse range of fast-growing, industry-leading companies such as GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clientele includes iconic consumer brands, leaders in hospitality, general contractors, advanced manufacturers, and innovative defense contractors, all operating in complex risk scenarios where they require a partner that adapts swiftly to their needs. In contrast to the disjointed, manual brokerage systems, we have created a new category of elite risk advisors leveraging proprietary technology. Our in-house Agency Management System provides our team and AI agents with comprehensive visibility into policies, exposures, claims, billing, and commissions. This platform fosters deep automation, enhances decision-making, and establishes a significantly higher standard of service. Founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound), WithCoverage has secured over $43M from prominent investors including Sequoia, 8VC, Khosla Ventures, and Crystal Venture Partners. We experienced over 10x growth last year while remaining cash-flow positive, and the opportunity ahead of us is vast. Our goal is not simply to improve brokerage; we aim to redefine risk management across the economy. Why Join Us: Accelerate Your Growth – We’re expanding rapidly, offering you substantial opportunities to learn, lead, and influence your career and the future of the company. Impactful Work – We safeguard the most innovative brands in the world: leading consumer icons, hospitality innovators, next-gen defense contractors, and US manufacturers. Transform an Industry – Insurance, one of the largest and slowest-moving markets, is being reshaped by our proprietary technology, automation, and AI. Financial Incentives – We recruit top talent and invest in your future, offering competitive compensation, substantial equity, and exceptional benefits. We are committed to internal promotions and provide a clear pathway for career advancement. About The Role: As the Community Growth Lead, you will play a pivotal role in our go-to-market strategy by enhancing brand visibility through a community-centric events approach. Your primary responsibility will be to...

Join Flex Ltd. as the Director of Communications, where you'll lead our communication strategies and enhance our brand presence globally. This pivotal role involves crafting compelling narratives, managing media relations, and driving internal communications. Your expertise will help shape the way we engage with our stakeholders and elevate our company’s voice in the industry.

Join dev2 as the Director of Corporate Communications, where you will lead our communication strategy, enhancing our brand's narrative and engagement with stakeholders. You will oversee public relations initiatives, corporate messaging, and internal communications, ensuring alignment with our business objectives. Your expertise will shape how we are perceived in the marketplace, driving positive media relations and fostering a transparent communication culture.

About 3i Members3i Members is an exclusive and rapidly expanding membership network tailored for founders and family offices. Emphasizing alternative and off-market deal flow, shared benefits, and ongoing education, 3i acts as a collaborative platform where highly engaged high-net-worth individuals can explore and discuss intriguing opportunities across emerging sectors.Having facilitated over $1 billion in private deal investments through our platform, we have grown to over 750 members in more than 15 countries, establishing one of the most reputable investor communities worldwide.As we embark on our next growth phase, we are searching for a Vice President of Membership to design and implement a commercial operating system that drives our expansion—creating a metrics-driven renewal engine and an effective referral system that prioritizes member engagement.About the RoleIn your capacity as the Head of Membership, you will oversee the entire member lifecycle, from the initial interaction through to multi-year renewals, while also building the necessary teams, systems, and processes to ensure a top-tier member experience at scale.You will lead our commercial operations, encompassing sales, account management, and member success. Understanding that account management is not merely about retention but also a strategic avenue for growth, you will take a holistic approach to the member journey, pinpointing key moments that foster engagement, referrals, and long-term value. With a proven track record of scaling revenue from $15 million to over $50 million, you will balance personalized service with operational efficiency.This role operates at the crossroads of Sales, Marketing, Product, and the CEO. You will define pricing strategies and packaging, establishing the infrastructure necessary to transform our most engaged members into our most vocal advocates.What You'll OwnMember Lifecycle & Commercial StrategyManage the P&L for acquisition, expansion, and retention. Develop the operational model that scales 3i to 3,000 members while boosting renewal rates to over 90%. Collaborate with the CEO on pricing, packaging, and territory strategies.Team Leadership & ScalingRecruit, mentor, and expand a team of 15+ across Sales, Account Management, and Member Success. Create a revenue engine capable of growing from $15 million to over $50 million while sustaining performance and culture. Design compensation frameworks, forecasting guidelines, and tiered account structures to align behaviors with business objectives.Account Management as Growth EngineDevelop the playbook that converts retention into expansion, referrals, and increased lifetime value. Implement systems to identify upsell opportunities.

Join Hickory, an Industry Leader in Home Services!At Hickory, we pride ourselves on delivering exceptional HVAC membership solutions to our valued customers. If you excel at fostering customer satisfaction, organizing systems, and enhancing team collaboration, this is the perfect role for you!What’s in Store for You?Competitive annual salary ranging from $55,000 to $85,000Bonus structure to recognize your outstanding performanceStable full-time position with flexible hours during peak seasons (8:00 AM to 5:00 PM)Comprehensive medical, dental, and vision insurance401(k) plan with employer contributionsOpportunities for training in clean energy systems, CRM software, and leadership developmentWhy You’ll Enjoy Being HereWork in a people-centric environment that prioritizes both customer and employee satisfactionBe part of a respectful and supportive team culture that values your insightsExperience a growth-oriented mindset: we aim to elevate standards and help you grow alongside usEngage in a mission-driven workplace focused on customer satisfaction and ongoing improvementEnjoy a dynamic work environment with fresh challenges to tackle regularlyYour ResponsibilitiesAs a Membership Coordinator based in Mahopac, NY, you will be the primary contact for our expanding maintenance plan members. You will spearhead sales and retention of memberships in service areas such as Manhattan, Mahopac, White Plains, Freeport, and Long Island, all while streamlining operations.Your Key Duties Include:Acting as the main point of contact for membership inquiries, renewals, and sign-upsInforming customers about the advantages of their membership plansCoordinating preventative maintenance appointments and managing communicationsMaintaining an accurate and up-to-date CRM databaseCollaborating with internal teams (technicians, dispatchers, accounting) to ensure a smooth customer experienceSending renewal estimates, confirming renewals, and following up on salesSupporting outreach and marketing initiatives to enhance membership retention and upsell opportunitiesAddressing escalated customer concerns related to memberships

Role Overview The Director of Communications Design at Mediabrands shapes the brand’s narrative and guides visual communication strategy. This leader manages a team of designers and strategists, working together to produce content that connects with audiences on multiple platforms. What You Will Do Lead and mentor a creative team focused on communications design. Develop and refine content that supports a consistent, effective brand message. Work with other departments to strengthen Mediabrands’ presence and drive audience engagement. Ensure all communications align with business goals and maintain a cohesive visual identity. Location This position is based in New York, New York, United States.

The Innocence Project works to free the innocent, fight wrongful convictions, and push for a more just legal system. Since its founding, the organization has used DNA and other scientific methods to overturn hundreds of wrongful convictions, helping more than 250 people regain their freedom after a combined 3,600 years in prison. The Innocence Project’s efforts have also driven over 200 legislative reforms at state and federal levels. Their mission is grounded in scientific evidence and a strong commitment to anti-racism. More details can be found at www.innocenceproject.org. Role overview The Director of Strategic Communications leads the development and execution of communications strategies that support the Innocence Project’s mission. Reporting to the Chief Communications Officer, this leader crafts messaging that advances legal and policy reforms, with a focus on freeing the innocent and preventing future wrongful convictions. The Director manages the Senior Media Strategist and works closely with teams across Post-conviction Litigation, Special Litigation, Policy, and Strategic Litigation, as well as senior leadership. What you will do Design and implement both proactive and responsive media strategies that further the organization’s goals. Shape and share stories of those exonerated or freed, ensuring these narratives remain central to public communications. Supervise and guide at least one team member, aligning their work with departmental and organizational objectives. Develop positioning strategies to raise the visibility of Innocence Project leadership and key staff across multiple platforms. Build and maintain media partnerships to highlight the organization’s institutional and programmatic work. Requirements Experience in strategic communications, including media relations and storytelling. Demonstrated ability to manage and mentor team members. Skilled in collaborating with cross-functional teams and leadership. Strong understanding of how to use communications to drive policy and legal reforms.

About SandbarSandbar is a pioneering interface company based in New York City, dedicated to empowering individuals in a world of agency—enabling them to think, act, and move freely. Our dynamic team has developed software, machine learning, and hardware products in collaboration with industry giants like Meta, CTRL-labs, Google, Apple, Fitbit, Peloton, and Equinox.Our flagship product, Stream, is an innovative human-agent interface—a private voice ring and conversational computer, set to ship in Summer '26. Featured in renowned publications such as the Wall Street Journal, Bloomberg, and Wired, Stream represents a breakthrough in personal augmentation.Join us in our mission to redefine self-augmentation through cutting-edge technology.About the RoleWe are seeking a passionate individual to take charge of our marketing engine—from nurturing our early community to developing systems that transform engagement into valuable insights. You will act as the vital link between our customers and our product, ensuring that every interaction strengthens relationships and reveals critical learnings.This role transcends traditional community management; it encompasses CRM strategy, community development, and insights synthesis. You will establish the foundation that fosters word-of-mouth promotion and transforms our most engaged customers into devoted advocates.ResponsibilitiesNurture, Audience & CRMLead the design and execution of email nurture and lifecycle journeys, crafting sequences that guide individuals from waitlist status to pre-order and ultimately to engaged advocates.Expand and cultivate owned audiences through compelling content, collaborating with brand leads to effectively share stories and product insights across email, website, and LinkedIn.Monitor audience engagement and intent signals, leveraging CRM and content performance metrics to identify high-value moments, engaged followers, and potential advocates.Develop CRM workflows to track customer journeys and highlight high-intent interactions.Community & EngagementEstablish and oversee our community infrastructure.Manage social media engagement to foster a vibrant community.Create programs that provide early customers with meaningful opportunities to engage (such as beta testing, feedback sessions, and referrals).Coordinate social media scheduling and posting in alignment with our content strategy.Insights, Analytics & Feedback LoopSynthesize community feedback and analyze data to inform product development and marketing strategies.

About RainRain is at the forefront of revolutionizing payments globally. Our dedicated team, comprised of passionate innovators and seasoned founders, has developed infrastructure that transforms stablecoins into everyday usability. We empower various financial institutions, including fintechs and neobanks, to deliver inclusive and efficient global solutions. Join us and make a significant impact in a hypergrowth environment, backed by leading investors in fintech, crypto, and SaaS, such as Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you're inquisitive, daring, and eager to help shape a seamless financial future, we want to hear from you.Our EthosWe foster an open and flat organizational structure, providing opportunities for personal growth aligned with your career aspirations. All team members are encouraged to explore ideas that can significantly influence our company’s direction and vision.About the Marketing & Communications TeamOur Marketing & Communications team is responsible for managing the entire customer journey—from initial engagement to ongoing expansion—by articulating our brand's value and significance. We are defining a brand in a rapidly evolving sector at the crossroads of global payments, tokenized currency, and financial infrastructure. This role involves creating a credible and distinct narrative for both enterprise clients and burgeoning crypto firms while customizing our strategies across diverse markets in the U.S. and beyond. This is a unique chance to define a new category, convey intricate stories with clarity, and directly contribute to revenue growth in a dynamic global landscape.Your ResponsibilitiesDevelop and oversee Rain’s earned media strategy comprehensively, enhancing visibility and credibility across enterprise, fintech, traditional finance, and crypto sectors.Direct communications for significant company events, including product launches, partnerships, funding announcements, and corporate achievements.Boost the profile of Rain’s leadership team through proactive executive communications, thought leadership initiatives, and securing high-profile media placements.Create and refine essential messaging frameworks that can be applied across press releases, speaking engagements, content creation, and regional marketing strategies.Collaborate closely with Sales, Business Development, Product, and Executive Leadership to support pipeline growth and ensure comprehensive communication strategies.

About SecurityScorecard:SecurityScorecard is the world’s foremost authority in cybersecurity ratings, continuously evaluating over 12 million companies across 64 countries. Established in 2013 by renowned security and risk professionals, Dr. Alex Yampolskiy and Sam Kassoumeh, and supported by top-tier investors, our innovative rating technology is trusted by more than 25,000 organizations for self-assessment, third-party risk management, board reporting, and cyber insurance underwriting. We empower organizations to bolster their resilience by identifying and mitigating cybersecurity threats across their digital landscape.Located in New York City, our workplace culture has garnered accolades from Inc Magazine as a "Best Workplace," recognition from Crain’s New York as a "Best Place to Work in NYC," and being named one of the 10 hottest SaaS startups in New York for two consecutive years. Recently, SecurityScorecard earned a spot on Fast Company’s prestigious list of the World’s Most Innovative Companies for 2023 and was acknowledged in the Achievers 50 Most Engaged Workplaces in 2023 for our commitment to employee engagement. We take pride in our backing from industry-leading investors, including Silver Lake Waterman, Moody’s, Sequoia Capital, GV, and Riverwood Capital.About the Role:We are on the lookout for a dynamic and strategic Director of Corporate Communications to spearhead our global communication initiatives and protect our brand integrity. The ideal candidate will have a profound knowledge of the cybersecurity landscape and a proven ability to manage intricate corporate narratives.This position entails crafting and executing a robust communication strategy that aligns with our business objectives, enhancing executive visibility, and managing both external public relations and internal communications. You will play a key role in converting our complex technical achievements into engaging narratives for media, investors, and the public.

Join Duolingo as the Director of Internal Communications to lead our internal communication strategy, ensuring that our employees are well-informed and engaged. You will collaborate with cross-functional teams to develop and implement effective communication plans that align with our organizational goals. Your role will be pivotal in shaping the culture at Duolingo and fostering an open dialogue across the company.

Role Overview The American Civil Liberties Union (ACLU) is hiring a Director of Strategic Communications to guide its integrated communications strategy. This position plays a central part in shaping the organization’s message and public engagement across multiple channels. What You Will Do Lead the development and execution of integrated communications plans Shape messaging that reflects the ACLU’s mission and values Engage with diverse audiences through a range of platforms Craft narratives that build understanding and support for the organization’s work Who We’re Looking For Extensive experience in strategic communications Strong ability to develop and deliver clear, compelling stories Comfort working with varied audiences and media channels Demonstrated skill in leading communications initiatives Location This position is based in New York, NY or Washington, DC.

About Chalkboard Chalkboard is building new ways for sports fans to experience gaming. The team aims to blend the energy of live sports with the challenge of real-money gaming, creating a social platform where fans can connect and compete. Transparency, fairness, and a drive to help fans turn knowledge into action shape the company’s approach. Role Overview: Director of Growth Strategies This New York City-based position leads Chalkboard’s growth strategy from end to end. The Director will design and execute systems for acquisition, lifecycle, and product-driven growth, always focused on increasing engagement, optimizing spend, and delivering measurable business results. What You Will Do Build and refine a full-funnel growth plan covering acquisition, activation, retention, and monetization. Set KPIs, create forecasting models, and define growth investment strategies such as CAC, LTV, and payback. Design and run experimentation frameworks to continually improve performance. Lead lifecycle initiatives to improve onboarding, drive engagement, and boost long-term retention. Manage the growth roadmap, keeping cross-functional projects aligned with company goals. Grow acquisition channels through paid media, social, affiliates, influencers, and new approaches. Analyze funnel data, identify opportunities, and launch high-impact experiments. Partner with Product to strengthen product-led growth and engagement loops. Work closely with Data Science, Marketing, and Finance to align insights and investments.

Role Overview The Director of Growth Analytics guides reporting and audience analysis for a major client at Mediabrands. This leader also serves as a strategic advisor to planning teams across the organization. Key Responsibilities Oversee daily analytics support for both internal and external clients Lead and develop a team of analytics managers Advise Mediabrands planning stakeholders on data-driven strategies Location Based in New York, New York, United States.