Customer Success Lead at basis-ai | New York

Basis-ai develops intelligent agents that handle complex, real-world tasks for leading accounting firms. Backed by Khosla Ventures, Accel, and Google Ventures, the company recently secured $100M in funding and now holds a valuation over $1B. Basis-ai’s applied machine learning solutions are trusted by industry leaders to automate and scale sophisticated accounting work. "Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks." , Prashant Mital, Applied AI Lead, OpenAI Role overview The Customer Success Lead will nurture relationships with enterprise clients as basis-ai expands across accounting practices. This foundational role combines leadership and direct account management. The position is based in the New York office and involves building a high-performing Customer Success team while personally overseeing a portfolio of key accounts. What you will do Establish and lead the Customer Success function at basis-ai Manage a portfolio of enterprise accounts, focusing on adoption, expansion, and renewals Recruit, train, and oversee Customer Success Managers Define operational processes such as account segmentation and customer health metrics Collaborate with the Deployed Intelligence team to ensure smooth transitions for ongoing customer support Work with Account Executives to identify growth opportunities and drive annual recurring revenue (ARR) Requirements This role calls for experience in customer success, account management, or a related field, along with a track record of building and leading teams. Strong communication skills and the ability to work cross-functionally are essential as basis-ai grows its presence in the accounting sector.

About BasisBasis is revolutionizing the accounting industry by providing professionals with a dedicated team of AI agents to manage intricate workflows efficiently. We have successfully achieved product-market fit, are experiencing demand that exceeds our capacity, and have recently secured $34 million in funding to accelerate our growth.Founded in the vibrant tech hub of New York City, we invite you to discover more about our mission and innovations here.About the RoleWe are seeking a talented individual to narrate the compelling story of Basis to the world. In this role, you will shape our public image and establish our brand voice, as we venture into uncharted territories at the crossroads of AI and accounting. Your mission will involve crafting narratives that highlight our unique value propositions, particularly to attract top-tier machine learning and engineering talent.At Basis, we value transparency and open communication, and we aim to share our insights publicly (explore our writings here, here, and here). However, we recognize that we need to enhance our storytelling efforts, and you will play a pivotal role in developing a narrative that resonates with our aspirations to be a generational company. Location: NYC, Flatiron office. Our team collaborates in-person.What Makes Basis Special?Frontier of Applied AIBasis stands at the forefront of applied AI, being among the few companies implementing AI agents in real-world accounting scenarios. We are pioneering the transformation of raw AI capabilities into tangible economic productivity, setting ourselves apart in an industry of paramount significance.Centrality of AccountingAccounting serves as the backbone of our financial ecosystem, translating complex realities into understandable financial data that guides decision-making for individuals and businesses alike. The caliber of accounting directly influences the quality of economic decisions.

Join basis-ai as a Sales Leader, where you will spearhead our dynamic sales initiatives in the vibrant city of New York. In this pivotal role, you'll lead a talented team to drive sales growth, cultivate client relationships, and expand our market presence. Your strategic vision and leadership will be instrumental in achieving and exceeding sales targets, while fostering an environment of collaboration and success.

Join our dynamic team at basis-ai as a Recruiting Associate, where you will play a pivotal role in attracting top talent to our innovative company. As a Recruiting Associate, you'll be responsible for sourcing, screening, and recommending candidates for various positions, ensuring we maintain our high standards of talent acquisition. If you are passionate about recruitment and eager to contribute to a forward-thinking organization, this position is perfect for you!

About basis-ai basis-ai builds intelligent agents that handle complex tasks for some of the world’s largest accounting firms. The company recently closed a $100 million funding round, reaching a valuation above $1 billion. Investors include Khosla Ventures, Accel, Google Ventures, and well-known technology leaders. basis-ai focuses on scaling machine learning in real-world settings. The team aims to bring practical, production-ready AI to industries where reliability and precision matter. "basis-ai is at the cutting edge of creating production-ready, long-term agents. Their collaboration has been instrumental in shaping the future of intelligent automation." , Prashant Mital, Applied AI Lead, OpenAI Role Overview: Solutions Engineer The Solutions Engineer joins the Deployed Intelligence team to help customers integrate basis-ai’s products into their workflows. This role works on technical integrations, manages essential connections, and translates customer needs for the engineering team. Close collaboration with DI Strategists is part of the day-to-day work. Location This is an in-person role based at the Flatiron office in New York City. Preferred Qualifications At least 4 years of experience in solutions engineering, technical implementation, or similar customer-facing roles Strong command of SQL for data analysis and troubleshooting Hands-on experience with API integrations, especially in financial services or enterprise SaaS Demonstrated problem-solving ability and a customer-focused mindset

About Basis AIBasis AI empowers accountants with an innovative team of AI agents that streamline real-world workflows.Having successfully achieved product-market fit, we are experiencing overwhelming demand and have recently secured $34 million in funding to accelerate our growth.Founded in New York City, learn more about Basis AI here.About the TeamOur team is dedicated to creating product experiences where AI accountants work alongside humans, simplifying complex accounting processes to make them more intuitive and reliable.Leveraging LLMs, we are revolutionizing product functionality, requiring new architectural designs and innovative thought processes for human-AI collaboration. Just as mobile technology transformed UI design, AI is reshaping our development approaches.We adopt a first-principles approach, working in small, agile teams with rapid feedback cycles. Collaborating closely with accounting subject matter experts, designers, product managers, researchers, and platform engineers, we prioritize clean abstractions and maintainable code that is accessible for both humans and AI systems.About the RoleAs a Product Engineer at Basis AI, you will take full ownership of your projects from inception to completion. As the Responsible Party (RP), you will define problems, devise solutions, implement them, and assess their effectiveness.We trust you to self-manage, allowing you to establish your own objectives, schedule, and make both technical and product decisions. You will engage directly with users, understand their needs, and iterate until the product operates flawlessly.Your Responsibilities:Develop intelligent product experiences:Design and launch user-centric products that seamlessly integrate AI functionalities with robust workflows.Create dependable APIs, data structures, and frontend processes.Incorporate LLM features such as retrieval, reconciliation, and safety measures into our offerings.Write structured code that is easily interpretable by AI agents.

Join basis-ai as the Revenue Operations Leader, where you will drive our revenue strategies and operational efficiency. This role is critical to our growth as you will lead initiatives that enhance our revenue processes and systems, ultimately contributing to our company's success. Collaborate with cross-functional teams to analyze data, implement best practices, and ensure alignment with our business goals.

About BasisBasis empowers accountants with innovative AI agents designed to streamline real workflows effectively.Having successfully achieved product-market fit, we are experiencing unprecedented demand and have recently secured $34 million in funding to accelerate our growth and meet this moment.Founded in the heart of New York City, you can learn more about Basis here.What You Will Do:In this pivotal role, you will conduct impactful, value-based demonstrations illustrating how our AI agents optimize processes such as month-end closing, reconciliations, audits, and tax workflows.You will act as the financial authority, adept at addressing inquiries related to technical accounting, compliance, and integrations. Your responsibilities will include managing security and IT questionnaires, guiding prospects through technical due diligence, and identifying optimal opportunities through structured evaluations. You will collaborate with Account Executives to strategize for complex cycles and enterprise deals, ensuring seamless transitions to post-sales teams through effective knowledge transfer. You will also keep abreast of accounting practices, industry advancements, and competitive dynamics. Location: NYC, Flatiron office. In-person team collaboration is essential.What You Bring to the Role:Experience: Over 3 years in accounting, finance, investment banking, or Private Equity.Process-oriented: Ability to decompose complex challenges into clear, repeatable actions.Excellent communicator: Capable of articulating technical concepts to executives and accounting teams alike.First principles thinker: Willing to question assumptions and apply insights to new solutions.Team player: Eager to help build foundational elements as we scale rapidly.All-in mentality: Prepared for a fast-paced, high-responsibility environment.Office enthusiast: Prefers in-person collaboration at our NYC office.Desired Qualifications:Experience in early-stage startups.Hands-on proficiency with accounting software such as QuickBooks, Xero, NetSuite, Bill.com, Ramp, etc.

About BasisBasis AI empowers accountants through a dedicated team of AI agents designed to handle real workflows efficiently.Having achieved product-market fit, we are experiencing unprecedented demand and have recently secured $34 million in funding to accelerate our growth trajectory.Based in the vibrant Flatiron district of New York City, you can learn more about us here.

Basis AI is seeking a Customer Education Lead to shape how accounting professionals engage with AI-driven tools. This position is based in our New York office and centers on building and scaling Basis Academy, our learning platform for clients in Tax, Audit, and Advisory. Role overview The Customer Education Lead will guide the Academy’s strategy, ensuring it becomes a trusted resource for firms adopting Basis AI agents. The focus is on accelerating user onboarding, driving adoption, and establishing credentials that matter in the accounting industry. This role blends product leadership with hands-on content creation and program management. What you will do Own the Academy as a product: set its direction, plan the roadmap, oversee content operations, and track impact. Develop digital learning experiences tailored to different roles, including Preparers, Reviewers, and Managers across Client Accounting Services (CAS), Tax, Audit, and Advisory. Design structured learning paths that help professionals quickly gain confidence and skill using Basis AI agents. Requirements Experience leading education, training, or enablement programs, ideally in a SaaS or technology-driven environment. Strong background in instructional design or curriculum development for professional audiences. Ability to manage multiple projects and collaborate with cross-functional teams. This role is ideal for someone who enjoys building educational products from the ground up and is motivated by the chance to influence how the accounting field adapts to AI-powered change.

About the FellowshipPostdoctoral Fellowships at Basis provide a unique opportunity for distinguished researchers to advance their expertise in the field of computational intelligence. This encompasses areas such as reasoning, learning, and decision-making. Fellows will collaborate closely with Basis Research Scientists and esteemed Principal Investigators (PIs) from leading academic institutions.About BasisBasis is a nonprofit organization dedicated to applied AI research, driven by two interdependent goals.Our primary aim is to understand and develop intelligence. This involves establishing the mathematical foundations of reasoning, learning, decision-making, comprehension, and explanation; and creating software that embodies these principles.Secondly, we strive to enhance society's capability to tackle complex problems. This entails broadening the scope and complexity of challenges we can address today and, crucially, expediting our future problem-solving abilities.To fulfill these objectives, we are constructing a new technological framework inspired by human reasoning and fostering an innovative collaborative organization that prioritizes human values.How it WorksPostdoctoral Fellows at Basis are jointly mentored and funded by Basis and partner PIs from academic institutions. Fellows will divide their time between Basis and their academic PI's lab, functioning as part of a jointly advised postdoctoral program.Our established partner PIs include: Nada Amin (Harvard), Kevin Ellis (Cornell), Armando Solar-Lezama (MIT), Youssef Marzouk (MIT), and Tom Silver (Princeton).Each Fellow is paired with a mentor from Basis, chosen to align with their research interests and aspirations.Potential Basis mentors possess a wealth of expertise in various fields, ensuring a tailored and enriching mentorship experience.

About BasisBasis is a pioneering nonprofit organization specializing in applied AI research, dedicated to achieving two synergistic objectives.The first objective is to comprehend and develop intelligence. This encompasses establishing the mathematical foundations of reasoning, learning, decision-making, understanding, and explanation; subsequently, we construct software that embodies these principles.The second objective is to enhance society's capacity to tackle complex issues. This involves broadening the scope, intricacy, and variety of challenges we can address today, while also accelerating our future problem-solving capabilities.To fulfill these ambitious goals, we are creating a robust technological foundation inspired by human reasoning, alongside a collaborative organization that prioritizes human values.About the RoleWe are in search of a Technical Program Manager who possesses a deep passion for program management and is eager to propel ambitious research initiatives. In this role, you will be the crucial link connecting our researchers, engineering teams, leadership, and external partners, requiring both technical acumen and project management skills.

About Moonshot AI Moonshot AI is building a digital future where websites adjust on their own to drive sales and improve conversion. The team blends generative AI, large-scale data systems, and ongoing experimentation to create a self-improving online platform. Based in New York City, Moonshot AI is an early-stage, well-funded startup with ambitious goals. Joining now means helping to shape both the technical and cultural backbone of the company. Employees work with real autonomy, supported by top-tier investors. Role Overview: Customer Success Manager The Customer Success Manager will work closely with leading eCommerce brands. The focus: build strong relationships, help clients turn AI-driven insights into practical strategies, and support their growth through Moonshot AI’s platform. What You Will Do Guide new customers through onboarding and help them see value quickly. Serve as a trusted advisor, surfacing opportunities, sharing insights, and keeping clients updated on strategies and upcoming initiatives. Work with the technical team to design, launch, and track conversion experiments. Prepare and deliver reports that clearly show ROI and business impact. Troubleshoot client issues and coordinate with product and engineering teams to resolve them efficiently. Gather client feedback and turn it into actionable ideas to influence the product roadmap. Build and refine scalable customer success processes as the company grows, including playbooks and reporting tools. What We’re Looking For At least 3 years in Customer Success, Account Management, or CRO roles within SaaS or eCommerce (not large enterprise CS organizations). Ability to quickly spot revenue leaks in a sales funnel. Comfortable with data: able to pull your own metrics and build reports independently. Experience holding strategic conversations with VPs and other senior leaders. This role is based in New York City.

About BasisBasis is a pioneering nonprofit organization dedicated to applied AI research, driven by dual objectives that enhance each other.Our primary focus is to understand and construct intelligence. This encompasses establishing the fundamental mathematical principles of reasoning, learning, decision-making, comprehension, and explanation, alongside developing software that embodies these principles.Secondly, we aim to empower society to tackle complex challenges. This involves broadening the scale, complexity, and scope of problems we can currently address and, crucially, accelerating our future problem-solving capabilities.To realize these ambitions, we are establishing an innovative technological framework inspired by human reasoning and fostering a collaborative environment that prioritizes human values.About the RoleAs a Research Engineer, you will play a vital role in advancing Basis’ mission by converting research concepts into accurate, robust, and scalable high-quality code.We are looking for technically proficient individuals who are enthusiastic about delving deep into foundational concepts. Our research engineers are committed to conducting rigorous, high-quality science, unafraid to experiment, learn from mistakes, and explore innovative ideas.Basis thrives on collaboration, both within our team and with external partners. We seek individuals who enjoy tackling challenges greater than they can manage alone.Machine Learning Research Engineer Focus AreasThis position is aimed at experts in machine learning engineering. Key areas of focus include:Probabilistic programming and statistical inferenceDeep learningCausal inferenceProgram synthesis and analysisML Ops and systems engineeringThese areas will be explored in the context of developing reasoning systems. Research engineers will also engage with topics including programming language design and implementation, automatic differentiation, and SAT/SMT solvers.

About BasisBasis is a nonprofit organization dedicated to applied AI research, striving to achieve two interconnected objectives.Firstly, we aim to understand and develop intelligence. This involves establishing the mathematical foundations of reasoning, learning, decision-making, comprehension, and explanation; along with creating software that embodies these principles.Secondly, we seek to enhance society's capacity to address complex challenges. This means broadening the range, scale, and intricacies of the problems we can tackle today, while also accelerating our ability to solve future challenges.To fulfill these missions, we are constructing a novel technological framework inspired by human reasoning, and fostering a collaborative organization that prioritizes human values.About the RoleAs a Research Scientist, you will spearhead Basis's initiatives to deepen our comprehension of the theoretical, mathematical, and computational aspects of intelligence.We seek individuals with exceptional technical skills who are passionate about exploring concepts at their core. Our research scientists and engineers are committed to conducting rigorous, high-quality, and robust scientific inquiry, yet they embrace experimentation, learning from mistakes, and exploring innovative ideas to achieve their goals.Basis thrives on collaboration, both internally and with external partners; thus, we value team players who relish tackling challenges that surpass individual capabilities.Research FocusOur research under the MARA project is dedicated to forging new principles and technologies for modeling, abstraction, and reasoning in AI systems. The primary aim of MARA is to reveal principled methodologies for how intelligence constructs, refines, and applies world models through interactive experimentation.For this position, we specifically seek experts in Reinforcement Learning & Planning who can push the boundaries of model-based RL, exploration strategies, optimal control, and Bayesian optimization. You will develop agents capable of learning efficient policies in intricate, partially observable environments by utilizing structured world models.

About BasisBasis is a pioneering nonprofit organization focused on applied AI research, driven by dual objectives.Our first goal is to comprehend and construct intelligence. We endeavor to lay down the mathematical principles defining reasoning, learning, decision-making, understanding, and explanation, while also developing software that embodies these principles.The second aim is to enhance society's capability to tackle complex challenges. We strive to broaden the scale, complexity, and diversity of problems we can address today, and more critically, to hasten our capacity to resolve future challenges.To fulfill these ambitions, we are creating an innovative technological foundation inspired by human reasoning, alongside a collaborative organization that prioritizes human values.About the RoleAs a Data Engineer on the Platform team at Basis, you will be responsible for constructing reliable data pipelines featuring comprehensive provenance and quality controls. You will curate documented datasets for training and evaluation while ensuring that our data infrastructure scales effectively. Your work will encompass both platform-specific data needs and cross-project data coordination, minimizing redundancy and fostering shared datasets.We are in search of technically proficient individuals who regard data quality as paramount. The ideal candidate has experience with machine learning data pipelines, understands the complete lifecycle from raw data to model training and evaluation, and approaches data provenance, lineage tracking, and quality assurance with rigor. You will blend software engineering best practices with a profound understanding of data systems and machine learning requirements.This role operates across both the Platform and Research teams, working on infrastructure that supports our commercial offerings and internal research initiatives. You will play a vital role in scaling Basis's data operations to support medium-scale models, ensuring data governance as we cater to external clients, and building systems that researchers can rely on for reproducible experiments.We seek individuals who are committed to executing high-quality, robust data engineering while remaining open to iteration, learning from real-world usage, and exploring diverse approaches to achieve excellence.At Basis, collaboration is key—both internally and with our external partners. We value those who enjoy laying the groundwork for solving grand challenges that extend beyond individual efforts.

At Notable, we are revolutionizing healthcare through our cutting-edge AI platform aimed at boosting workforce productivity. Our solutions empower health systems, hospitals, and payers to enhance the quality of care, bridge gaps in patient services, and streamline member enrollment while maximizing patient retention and reimbursement—all without the need for additional staff.Our mission is to transform the lives of patients, healthcare professionals, and administrative staff—improving healthcare for the greater good. This aspiration isn’t just a lofty objective; it’s a tangible reality we strive for daily. By joining Notable, you become part of a significant movement aimed at positively impacting 100 million patients—a commitment to substantial, meaningful change.Our organizational culture is driven by this mission, providing an environment where each individual can achieve their best work, collaborate with top-tier colleagues, and enjoy the journey of achieving remarkable outcomes.Role Overview:As a Customer Success Lead (CSL) for strategic accounts at Notable, you will take ownership of customer success across our most significant healthcare partnerships. You will manage the post-sale relationship from start to finish—overseeing adoption, value realization, governance, and long-term success—while acting as a trusted advisor to customer leadership and coordinating efforts across Notable teams.This pivotal role demands a strong executive presence, operational discipline, and the ability to translate strategic objectives into measurable results. Successful CSLs at Notable are not just adept at building relationships; they are operational leaders who provide clarity, organization, and accountability within complex healthcare frameworks.Your Responsibilities:Executive Relationship Management:Develop and sustain trusted relationships with C-suite and senior executives, acting as a strategic consultant aligned with their organizational goals and challenges.Facilitate executive-level discussions that align Notable’s platform capabilities with tangible operational, financial, and clinical outcomes.Advocate for the customer within Notable, ensuring that executive context, commitments, and risks are well understood and addressed.Customer Outcomes, Value & Accountability:Drive customer success metrics and ensure accountability for achieving defined outcomes.

About BasisAt Basis, we empower accountants with a cutting-edge team of AI agents designed to seamlessly handle real workflows. Our innovative solutions have achieved product-market fit, and with the recent $34 million funding raise, we're poised for rapid scaling to meet surging demand.Founded in the heart of New York City, discover more about our mission and vision here.About the RoleWith our ambitious growth plans, Basis is aiming to triple our team within the next 12 months! As a Senior Engineering Recruiter, you will collaborate closely with our Head of Talent to source and manage the candidate pipeline for various roles across the organization.If you resonate with the following attributes, we would love to connect with you:2-6 years of recruiting experience, preferably in a seed or series A company, or within a recruiting agency focused on tech startups in New York City.Exceptional verbal and written communication skills.A strong passion for people and artificial intelligence.A natural curiosity about diverse topics.Ability to quickly learn and adapt. Location: In-office at our NYC Flatiron office (100% in-person).What We Look ForLogical Thinker: Ability to dissect complex concepts into fundamental components and reason effectively.Effective Communicator: Clear and concise written communication skills.Interdisciplinary Mindset: Willingness to engage across various disciplines.Company Builder: Eager to contribute to both technical and cultural foundations during rapid growth.Enthusiastic: Genuine excitement about our technology's impact on accounting, finance, and the broader economy.Innovative: Passionate about exploring new ideas and technologies.Office Enthusiast: Prefers in-person collaboration over remote communication, seeking a full-time in-office position in NYC.Dedicated: Committed to the mission with an understanding that this role requires more than the standard 9-5.

About BasisAt Basis, we empower accountants with a dedicated team of AI agents that streamline real workflows. Our innovative solution has successfully achieved product-market fit, generating more demand than we can fulfill. Recently, we secured $34 million in funding to accelerate our growth and meet the rising market needs.Headquartered in the vibrant heart of New York City, learn more about our visionary approach at Basis.About the RoleIn the age of modern AI, we are challenging traditional UX paradigms. A mere chatbot attached to outdated workflows is insufficient; we envision interfaces where humans and agents collaborate seamlessly, exchanging tasks and building trust in real time.As a Product Designer, you will navigate this uncharted design territory, crafting both the user interfaces accountants engage with and the underlying UI “toolbox” from which agents operate to create those interfaces.Picture Basis in 18 months and contribute to its evolution with measured, iterative releases. Location: New York City, Flatiron office. We are a fully in-person team.Your ResponsibilitiesDesign & DevelopCreate and refine user-agent interactions across various platforms, from initial sketches to final releases.Invent UI components that agents can utilize, modify, and articulate in real time.Collaborate closely with product teams to integrate agents into new and existing solutions.Visionary Thinking: Collaborate with founders to conceptualize Basis 2027 and translate this vision into actionable quarterly goals.User-Centric Approach: Immerse yourself in the accounting experience, gaining empathy by engaging directly with the platform and performing actual accounting tasks within Basis.Rapid Learning: Quickly absorb the nuances of accounting, the capabilities of large language models, and diverse UX strategies for intelligent software, translating insights into product enhancements.Learning Agility: New subjects and technologies resonate with you swiftly, allowing you to grasp and apply concepts within weeks.What You Bring:Demonstrated experience in product design, preferably in a technology-focused environment.Strong understanding of user-centered design principles and methodologies.Excellent communication and collaboration skills.Ability to work in a fast-paced environment and adapt to evolving challenges.

Tempo is a cutting-edge layer-1 blockchain designed specifically for stablecoins and real-world payment solutions. It draws on the extensive experience of Stripe in global payments and the advanced crypto technology expertise of Paradigm.Our payment-first architecture ensures a scalable, cost-effective, and predictable platform that caters to high-volume payment applications. We aim to facilitate money transfers reliably, affordably, and at scale, prioritizing simplicity for users ranging from fintech firms and traditional banks to merchants and platforms eager to modernize their payment systems.We collaborate with leading global partners in AI, e-commerce, and financial services, including Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and several others.Our mission is to establish the infrastructure necessary to integrate significant economic transactions on-chain. Our team primarily works in-person at our San Francisco and New York City offices. We value agility and innovation—join us in this exciting venture!The RoleAs the Customer Success Lead, you will be pivotal in shaping the future of enterprise payments on-chain. You will be responsible for managing the entire customer journey, from the initial partner engagement to their successful scaling on our network. You will serve as the liaison between Tempo's product, engineering, and partnership teams and the enterprises, ecosystem partners, validators, and integrators that build upon our platform.This is a foundational role where you will define exceptional customer success standards for Tempo—developing playbooks, forging relationships, and establishing feedback mechanisms that transform early design partners into long-term pillars of our ecosystem.What You'll DoPre-Sales & Solution DesignCollaborate closely with the Partnerships team to facilitate enterprise and ecosystem deal cycles, offering technical and operational insights throughout the evaluation and onboarding process.Act as a consultative design partner during pre-sales, thoroughly understanding partner use cases and aligning them with Tempo's architecture and capabilities.Assist in structuring integration scopes, defining success criteria, and establishing launch timelines with prospective customers prior to contract finalization.Post-Sales & Partner SuccessOwn the complete success trajectory for customers post-sale, ensuring they derive maximum value from our platform and foster ongoing relationships.