Concierge Associate

About the Role SPS North America is hiring a Concierge Associate in New York, NY. This role serves as the first point of contact for clients and guests, helping to set a positive tone for every visit. What You Will Do Greet and assist guests upon arrival Respond to client inquiries promptly and professionally Support a welcoming, helpful atmosphere in all client interactions Location This position is based in New York, New York, United States.

Role Overview The Concierge at Senior Lifestyle in Briarcliff serves as the first point of contact for residents and visitors. This position focuses on creating a welcoming experience and supporting guests throughout their time at the community. What You Will Do Greet residents and visitors warmly upon arrival Respond to questions and requests in person and by phone Share information about community services and amenities Assist with coordinating activities and events Who This Role Suits This position offers a starting point for those interested in hospitality or customer service. A friendly attitude and a desire to help others are important in this role.

About Atria Health:Atria Health is a pioneering membership-based preventive health care practice that provides state-of-the-art primary and specialty care from the comfort of your home, at our locations in Palm Beach and New York, or anywhere in the world.Our multidisciplinary team comprises esteemed in-house physicians dedicated to delivering proactive, preventive, and precision-based care tailored to Atria members and their families. Our mission is to enhance both the lifespan and healthspan of our members through diligent screening and customized interventions aimed at preventing, reversing, or managing major chronic diseases.Your care will be overseen by a dedicated Chief Medical Officer who collaborates with specialists across various fields such as cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our distinguished clinicians work closely with over 60 members of the Atria Academy of Science & Medicine, renowned experts available for consultations, support, and referrals.We are currently seeking a Concierge Greeter to create a memorable first impression for our guests. This is a fantastic opportunity to join our team and ensure a welcoming environment while managing office administration tasks efficiently.Key Responsibilities: Warmly greet and welcome visitors, always exuding an upbeat and friendly demeanor. Facilitate the delivery of mail and packages throughout the Institute at least three times daily. Accurately receive and deliver packages to the correct addressees. Run errands outside the office and Institute to procure items, courier packages, and more. Maintain office supply storage areas and kitchen supplies across two locations. Who You Are:You are dedicated to excellence, uphold high standards, and prioritize customer service. Your versatility, flexibility, and eagerness to grow are evident in your teamwork and commitment to delivering exceptional customer experiences. Join us in shaping the future of health!

Ten Lifestyle Group is looking for a Luxury Travel Concierge to join the team in New York. This role centers on arranging memorable travel and lifestyle experiences for a high-net-worth clientele. Each day brings the chance to turn client aspirations into reality, from securing sought-after reservations to planning unique escapes. Role overview This position involves handling personalized requests via phone, chat, and email. The concierge manages every detail, ensuring each interaction feels distinct and attentive. The focus is on delivering service that consistently exceeds expectations and leaves a lasting impression. What you will do Engage warmly with clients to create memorable experiences. Organize and track requests, following up with accuracy and care. Book exclusive dining, entertainment, and travel arrangements. Arrange thoughtful gifts and unique experiences tailored to client preferences. Work with global suppliers to access luxury offerings. Communicate terms and conditions clearly before confirming reservations. Participate in team meetings and support colleagues worldwide. Use e-learning tools to stay current on travel and lifestyle trends. Assist leadership with team initiatives as needed. Why join Create exceptional experiences for clients who value luxury and detail. Access training and mentorship in the luxury services sector. Be part of a diverse, inclusive team focused on positive impact. Take part in recognition programs that celebrate excellent service. About Ten Lifestyle Group Ten Lifestyle Group specializes in concierge services for clients seeking extraordinary experiences. The team builds lasting relationships through consistent, high-quality service tailored to individual needs.

Role Overview Monarch Communities in Melville is hiring a Front Desk Concierge. This position serves as the first point of contact for residents and guests, helping to create a welcoming and comfortable environment. What You Will Do Greet residents and visitors with professionalism and warmth Assist with questions, directions, and daily needs Support a smooth check-in and check-out process Help maintain an inviting atmosphere throughout the community What Matters Here Strong customer service skills Attention to detail Reliable and friendly presence at the front desk

As a Concierge at Senior Lifestyle, you will be the welcoming face of our community, providing exceptional service and support to residents and their families. Your role will involve assisting with various inquiries, coordinating activities, and ensuring a high standard of hospitality is maintained throughout our facility. Join us in creating a warm, inviting atmosphere that enhances the lives of our residents.

Job Type: Full-TimeJoin our dynamic team at Bushburg Properties Inc. as a Luxury Concierge in Gowanus, Brooklyn. We are seeking an enthusiastic individual dedicated to providing exceptional service to our residents and guests.Key Responsibilities:Welcome residents and guests with a warm and inviting demeanor, ensuring a positive first impression.Oversee lobby traffic, notifying residents of incoming guests and deliveries promptly.Control access to the building, prioritizing the safety and security of all residents.Assist residents with their packages, deliveries, and other inquiries, showcasing a commitment to customer satisfaction.Offer insights about the building and the surrounding area, including dining, entertainment, and service recommendations.Address maintenance requests and coordinate with maintenance staff as necessary.Ensure the lobby and entrance areas are clean and organized at all times.Act promptly in emergencies, adhering to established protocols for safety.Provide outstanding customer service and maintain a professional demeanor while answering calls and assisting callers with directions and information.Keep communal areas tidy and serve as a security presence on-site.Maintain visitor and contractor logbooks, monitor for suspicious activities, and manage keys as required.Support management with requests from residents efficiently.

Join our prestigious team at The Rocklyn, a luxurious residential building in Brooklyn, as a Doorman/Concierge. We are looking for a warm and professional individual who will serve as the first point of contact for residents and guests, ensuring an exceptional customer experience and a secure, welcoming environment.Key ResponsibilitiesWelcome residents and guests with a friendly, approachable demeanor.Oversee lobby traffic and notify residents of arriving guests and deliveries.Control access to the building to maintain safety for all occupants.Assist residents with package deliveries and various requests.Provide information on building amenities and local attractions, including dining and entertainment options.Address maintenance requests and liaise with maintenance staff when necessary.Keep the lobby and entrance areas clean and organized.Respond to emergencies following established protocols.Deliver outstanding customer service and maintain a secure on-site presence.Maintain visitor and contractor logbooks and monitor security systems for suspicious activities.

Neko Health works to move healthcare toward prevention by combining non-invasive technology with clinical knowledge. The team provides members with early, actionable insights to help them better understand and manage their health. Role overview The Signature Concierge serves as the main point of contact for Neko Health’s highest-tier members. This role guides members through every stage, from onboarding and clinic visits to follow-ups and ongoing support. Each interaction requires hospitality, discretion, and a strong eye for detail. Professionals who excel in service, value precision, and enjoy high-touch environments will find this position a strong match. What you will do Ensure every Signature member receives a seamless, personalized experience from first contact through clinic visits and follow-up, meeting all timelines. Develop a Signature Member Playbook that outlines standard operating procedures, communication guidelines, and escalation steps to maintain quality and consistency. Manage all aspects of Signature member clinic visits: prepare centers, greet members personally, and resolve issues proactively. Work closely with product, marketing, legal, and clinic teams to help launch new Signature features, processes, and system updates. Location This position is based in New York.

About Us:At Public, we are revolutionizing the investing landscape by providing a long-term investment platform that harnesses the power of AI alongside a diverse array of asset classes, including stocks, bonds, cryptocurrencies, and options. Launched in 2019, we've earned the trust of affluent investors, managing billions in assets. With our headquarters in New York City and over $400M raised from esteemed investors such as Accel and Tiger Global, we are poised for significant growth and innovation.What You'll Do:As the Director of Concierge & Sales, you will lead our dedicated Concierge team, focused on delivering exceptional service and fostering growth for Public’s most valued members. You will leverage all available resources within the organization to solve challenges and enhance the investment experience for our Concierge members. This includes identifying external partnerships to meet member needs and building strong relationships to optimize their investment experiences and outcomes.Additionally, you will oversee our Sales team, aimed at attracting Active Traders, API Traders, and High-Value Members. Your leadership will be essential in driving member acquisition and conversion in these key areas.

Role Overview K Health Careers is seeking a Patient-Centric Care Concierge to join the clinic team in New York, NY. This position centers on supporting patients throughout their care journey, ensuring a welcoming experience from the moment they arrive. The Care Concierge manages appointment coordination, provides clear information about treatments, addresses support requests, and helps keep provider schedules organized. Flexibility is important, as shifts may include evenings, weekends, or holidays. Key Qualities Hospitality: Acts as the clinic’s first point of contact, creating a warm and inviting environment for both patients and providers. Looks for ways to improve the patient experience. Accountability: Takes responsibility for meeting commitments and ensuring both patients and providers receive reliable support. Works independently to help the team reach its goals. Enterprising: Approaches tasks with initiative and resourcefulness. Brings energy and curiosity to daily work and completes assignments proactively. Professionalism: Maintains a positive, efficient workplace through clear communication, active listening, and timely responses. Handles responsibilities with care. Collaboration and Feedback: Works well with others, values different perspectives, and adapts to changes as needed. What You Will Do Build strong relationships with patients and serve as their main point of contact in the clinic. Guide patients through onboarding and verify insurance and identification, following department service standards. Schedule appointments and follow-ups, and help patients navigate care beyond the virtual clinic. Keep detailed records of patient interactions and progress to maintain accurate information across systems. Communicate clearly and proactively with patients, providers, and colleagues to support quality care.

Industrious seeks a Concierge for its Lever House location at 390 Park Ave in New York City. As the first person clients and guests meet, this role sets the tone for their experience from the moment they arrive. Key responsibilities Oversee front desk operations, including greeting visitors and managing check-ins Respond to questions and requests from clients and guests Keep the lobby and shared spaces welcoming and professional Assist with daily operations to help guests and team members work smoothly together Work location This position is fully onsite at Industrious, 390 Park Ave (Lever House), New York City.

Join the City of New York as the Director of Concierge and Customer Service, where you will lead a dedicated team focused on delivering exceptional service to residents and visitors alike. In this pivotal role, you will be responsible for developing and implementing strategies that enhance customer experience, ensuring that every interaction reflects the city’s commitment to excellence.You will oversee a range of concierge services, manage customer inquiries, and collaborate with various departments to streamline processes. Your leadership will foster a culture of continuous improvement and innovation, positioning New York City as a leader in customer service.

Join Senior Lifestyle as a Concierge, where you will be the first point of contact for residents and their guests. In this dynamic role, you will provide exceptional customer service, ensuring a welcoming atmosphere while assisting with various inquiries and requests. Your friendly demeanor and proactive approach will enhance the overall experience for everyone at our community.

Job Type: Full-TimeWe are seeking a dedicated Luxury Concierge to join our esteemed team at Bushburg Properties. This role is essential in providing an exceptional living experience for our residents and guests.Key Responsibilities:Warmly welcome residents and guests, creating a friendly atmosphere.Oversee lobby traffic and promptly notify residents of guests and deliveries.Manage building access to ensure the safety and security of all occupants.Assist residents with packages and other requests to enhance their experience.Provide comprehensive information regarding the building and local attractions, including dining and entertainment options.Address maintenance requests and collaborate with the maintenance team as needed.Ensure the lobby and entrance areas are clean and well-organized.Respond to emergencies following established protocols.Deliver outstanding customer service at all times.Professionally handle incoming calls and provide accurate directions or instructions.Maintain logbooks for visitors and contractors.Monitor security cameras for any suspicious activities.Manage the distribution of keys as necessary.Support management with various requests from residents.

MissionAt Neko Health, our mission is to transform healthcare from a reactive model focused on illness treatment to a proactive approach centered on prevention. We leverage cutting-edge, non-invasive technology alongside clinical expertise to provide early and actionable health insights to our members.Role OverviewAs the Lead for the Signature Concierge Program in the US, you will redefine and enhance the comprehensive experience for our esteemed Signature members. Your leadership will inspire and operationalize a high-performing Concierge team, ensuring that every interaction—from initial booking and onboarding to clinic visits and follow-ups—exemplifies our unwavering commitment to hospitality, discretion, and personalized care.In this role, you will balance strategic leadership with active engagement, setting the standard for service excellence while remaining attuned to the member experience. Your guidance will significantly impact member satisfaction, retention, and our brand’s reputation, reaffirming our dedication to technology-enabled, human-centered care.Key Deliverables in the First 6–12 MonthsDesign and implement an exemplary Signature member journey in the US, achieving measurable enhancements in member satisfaction and retention (Member-first, always).Lead, mentor, and cultivate the US Signature Concierge team, elevating service quality metrics and minimizing escalations through proactive problem-solving (Hard truths, high hopes).Develop and execute a detailed Signature Playbook, encompassing SOPs, tone of voice guidelines, and escalation protocols to ensure consistent, scalable excellence at all interaction points (Chase 10X, not 10%).Enhance cross-functional collaboration with Product, Marketing, Legal, and Clinic teams to refine systems and workflows that support Signature members (Tech-enabled, human-centered).Implement operational improvements to guarantee 100% completion of post-visit follow-ups within 48 hours and ensure a seamless booking/onboarding experience.Facilitate the successful launch of new system features and workflows that enhance personalization and efficiency for Signature members.

Position Overview: Join our team at The Rocklyn as a Luxury Concierge, where you will be the first point of contact for our residents and guests, ensuring a warm and welcoming atmosphere at all times.Job Type: Full-TimeKey Responsibilities:Welcome residents and guests with a friendly and professional demeanor.Manage lobby traffic, notifying residents of incoming guests and deliveries.Oversee building access, prioritizing the safety of all inhabitants.Assist residents with packages, deliveries, and various requests.Provide insights about the building and local attractions, including dining and entertainment options.Coordinate with maintenance staff to address maintenance requests promptly.Ensure the lobby and entrance areas are clean and organized.Respond effectively to emergencies following established protocols.Deliver exceptional customer service, handling phone inquiries with professionalism.Maintain tidiness in communal areas and serve a security presence on-site.Document visitor and contractor logs diligently.Monitor security systems for any suspicious activity and coordinate key management.Collaborate with management to fulfill resident requests efficiently.

Responsibilities:Welcome residents and guests with a friendly and enthusiastic approach.Oversee lobby activity and notify residents about arriving guests and deliveries.Manage access to the building, ensuring the security and safety of all occupants.Assist residents with packages, deliveries, and various requests.Provide detailed information about the building and surrounding area, including useful recommendations for dining, entertainment, and services.Address maintenance requests and liaise with maintenance personnel as necessary.Ensure the lobby, entrance area, and workspace are clean and organized.Respond promptly to emergencies, adhering to established protocols.Exemplify exceptional customer service in all interactions.Professionally handle phone inquiries and assist callers with directions or instructions related to the building.Keep communal areas tidy while providing a visible security presence on-site.Maintain visitor and contractor logbooks accurately.Monitor for any suspicious activities through surveillance systems.Manage keys when necessary.Support management with resident requests as needed.

Join Labella Associates as an Accounting Associate, where you will play a vital role in supporting our financial operations. In this position, you will manage essential accounting tasks, ensuring accuracy and compliance with established regulations. You will collaborate with a dynamic team, contributing to the overall success of our organization.

Join Advanced Care Staffing as an Entry-Level Concierge at our nursing home in Bronx, NY. You will play a crucial role in ensuring a warm and welcoming environment for our residents, their families, and visitors.Key Responsibilities:Provide a warm greeting and a friendly welcome to patients, families, and visitors, ensuring everyone feels at home.Maintain and update the guest services directory, promptly addressing inquiries and requests.Assist residents with non-clinical needs such as meal orders, transportation to activities, and technology support.Work collaboratively with staff to coordinate and deliver services to residents, families, and visitors.Act as a liaison by sharing vital information and referring concerns to the appropriate staff members.Monitor the entry area for visitors and guests, ensuring a secure and pleasant environment.Perform additional tasks as assigned by the administration.Hours: 8:30 AM - 5:00 PM, 40-hour work week.