Commercial Operations Analyst Quoting jobs in New York – Browse 2,217 openings on RoboApply Jobs

Commercial Operations Analyst Quoting jobs in New York

Open roles matching “Commercial Operations Analyst Quoting” with location signals for New York. 2,217 active listings on RoboApply Jobs.

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companyAxon logo
Full-time|$57K/yr - $91.2K/yr|On-site|New York-Office(27th St)

Become a Force for Good at Axon.At Axon, our mission is to Protect Life. We are innovators tackling critical safety and justice challenges through our advanced ecosystem of devices and cloud software. Our collaborative spirit drives us to connect with openness and empathy, welcoming diverse perspectives from our customers, communities, and each other.Working at Axon is fast-paced, rewarding, and impactful. Here, you will take charge and effect real change while continuously growing in a meaningful environment where your contributions are valued.Your ImpactAre you eager to leave your mark and contribute to saving lives? Do you have a passion for technology sales and a desire to make a significant impact? Join a dynamic team where your efforts truly count.We are looking for a Commercial Operations Analyst who will support our Sales and Finance teams. In this highly visible position, you will be instrumental in structuring complex deals and ensuring an exceptional customer experience. We seek individuals who are proactive, detail-oriented, and thrive in a fast-paced setting—those who take initiative but also appreciate teamwork, constructive feedback, and ongoing learning.You will collaborate with a dedicated team that works across Sales, Commercial Controllership, Order Processing, and Accounts Receivable. We provide training, mentorship, and resources, while expecting you to take ownership of your work, drive progress, and tackle challenges proactively. At Axon, we value critical thinking, dedication, and a commitment to precision. If you are motivated, detail-oriented, and ready to advance in a vibrant environment, we look forward to meeting you.

Mar 27, 2026
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companyAxon logo
Full-time|$178.1K/yr - $284.9K/yr|On-site|New York, New York, United States

Become a Force for Good with Axon.At Axon, we are dedicated to the mission of Protecting Life. We tackle society’s most pressing safety and justice challenges through our innovative suite of devices and cloud software. Collaboration is at the heart of what we do; we prioritize open communication and value diverse perspectives from our customers, communities, and colleagues.Working at Axon is invigorating and purposeful. You will have the opportunity to take initiative and drive meaningful change while growing professionally in a company that values your contributions.Your ImpactIn your role as the Senior Director of Commercial Operations, Quoting, you will spearhead and enhance Axon’s domestic quoting operations, overseeing the entire lifecycle of quote creation. You will be a vital collaborator with Sales, Finance, Legal, and IT departments, ensuring pricing accuracy, process integrity, and delivering an outstanding customer experience throughout the quoting process.Your team will be structured to cater to Axon’s distinct sales markets, possessing in-depth knowledge of the specific needs of each customer segment. You will be instrumental in policy formulation, process design, and managing changes as Axon modernizes its systems and technology within commercial operations.Reports to: Vice President, Commercial OperationsDirect Reports: 20Location: Onsite 4 days a week (Tuesday to Friday) at an Axon Hub - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City, or Scottsdale.Strategic ObjectivesEnhance the Sales Experience: Streamline and simplify the engagement process for Sales with quoting operations. Establish clear ownership models, defined engagement channels, and consistent handoffs to enable efficient collaboration among cross-functional partners during the deal cycle.Act as a Trusted Commercial Partner: Serve as a primary operational partner for Sales, producing high-quality, customer-facing quotations that facilitate timely deal closures. Collaborate with experts across various functions to expedite deal finalization and enhance customer satisfaction.Boost Deal Accuracy and Speed: Partner closely with Pricing, IT, and go-to-market teams to implement business goals accurately. By focusing teams on specific market needs, you will enhance both the accuracy and the speed of delivered quotes.What You’ll DoLead the Domestic Quoting Function

Apr 10, 2026
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company
Full-time|On-site|San Francisco, CA or New York, NY

The CompanyAt EV Realty, we are at the forefront of revolutionizing commercial fleet electrification by constructing essential infrastructure, one innovative charging hub at a time.We design, own, and operate specialized EV charging hubs that address a crucial challenge in fleet electrification: providing access to dependable, cost-effective, and scalable grid power. Our Powered Properties® are strategically positioned to meet fleet customers' needs, delivering secure and dedicated charging solutions precisely where and when they are required. Our focus is on building with reliability and scalability, ensuring that we provide the necessary infrastructure for mission-critical commercial fleets to operate efficiently.We uphold values of transparency, accountability, and a commitment to building quality solutions for our clients and our team. If you are passionate about contributing to the transformative era of commercial transportation, we would be thrilled to connect with you.The Role: As a Strategy & Operations Analyst at EV Realty, you will engage in high-impact projects, guiding them from strategic inception to execution while making a meaningful difference across the organization. You will play a vital role in shaping the scalability of our platform designed for the future of commercial fleets.This role demands a proactive approach in a fast-paced growth environment. You will tackle ambiguous challenges, create structured solutions, and translate your insights into actionable recommendations that influence key decisions. Collaborating closely with teams across Business Development, Finance, Product, Operations, and Data Science, your contributions will extend beyond mere presentations; they will directly impact the company's strategic growth. One day you may be crafting a strategic alliance to enhance EV Realty's offering to a national logistics provider; the next day, you could be assessing the long-term potential for autonomous fleet charging in a new market. You will gain firsthand insight into the strategic and operational considerations of a company in rapid growth.The ideal candidate is organized, intellectually curious, and thrives in uncertain environments. You find energy in complexity and possess the drive to navigate challenges to successful conclusions.

Apr 10, 2026
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companyPalantir Technologies logo
Full-time|On-site|New York, NY

Join a Pioneering CompanyAt Palantir, we create cutting-edge software that revolutionizes data-driven decision-making and operational efficiency. Our platforms enable partners to make significant advancements—from developing life-saving pharmaceuticals to predicting supply chain challenges and reuniting families with missing children.Role OverviewThe Site Reliability Operations Analyst plays a crucial role in ensuring the seamless deployment of Palantir solutions. Your mission is to design, implement, and optimize workflows that enhance operational efficiency and minimize obstacles. You will monitor and stabilize projects, proactively identify and address challenges, and anticipate client needs, allowing our engineers to dedicate their expertise to solving complex technical issues.This role demands a blend of project management, process improvement, and execution capabilities. We seek individuals who are passionate about problem-solving, embrace innovative ideas, and thrive in collaborative environments.

Nov 28, 2023
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companyFanDuel logo
Full-time|$94K/yr - $117.5K/yr|On-site|New York City

JOIN OUR TEAMAre you ready to make an impact? FanDuel is on the lookout for a Senior Analyst to spearhead our commercial strategy for the exciting new product, FanDuel Predicts. In this pivotal role within the Commercial Analytics team, you will be responsible for tracking product performance, conducting strategic analyses, and supporting budgeting and forecasting efforts. Your keen eye will help monitor business performance, identify trends, tackle critical issues, and provide insightful reports to our leadership team. This role thrives on collaboration, as you will work closely with various teams at FanDuel, including Product, Acquisition & Retention Marketing, Finance, and Legal. We are searching for a proactive and organized individual with exceptional attention to detail, adept problem-solving skills, and the ability to make swift, informed decisions backed by data-driven insights. This is a unique opportunity to elevate a new product in a leading gaming company. Alongside the responsibilities noted above, you may be asked to undertake additional duties as assigned by the Company, ensuring adaptability to meet our evolving business needs. YOUR ROLE IN THE GAME PLANEvery member of our team plays a crucial role: Assist in creating forecasts for customer acquisition and engagement. Develop standardized reporting to monitor daily performance of FanDuel Predicts, identifying tactical levers to meet our financial targets. Conduct analyses and experiments to extract insights that guide business decisions for the Predicts Commercial team and partners. Influence the development and execution of insight-driven projects that enhance customer experience and boost profitability. Recommend process improvements across various teams including Marketing, Product, Data Engineering, and Customer Operations. Become an expert on the end-to-end customer experience with FanDuel Predicts and proactively identify enhancement opportunities. Gain a comprehensive understanding of FanDuel's business, focusing on emerging markets and trends, as well as the regulatory landscape in which we operate.

Feb 26, 2026
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companyMadison Energy Infrastructure logo
Analyst/Senior Analyst, Commercial Analysis

Madison Energy Infrastructure

Full-time|$90K/yr - $120K/yr|On-site|New York, NY

The OpportunityMadison Energy Infrastructure is on the lookout for a dynamic Analyst or Senior Analyst to join our Commercial Analysis team. This role is pivotal in supporting our investment decisions, financial modeling, and commercial strategies within our expanding renewable energy portfolio. The specific level of the position will be aligned with the candidate's experience and qualifications.In this role, you will collaborate closely with our business development, investment, and operations teams to identify market opportunities, evaluate risks, and translate intricate analyses into straightforward, actionable recommendations. We are seeking individuals who are highly analytical, detail-oriented, and passionate about contributing to effective capital deployment in the burgeoning renewable energy sector.

Mar 19, 2026
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companyMongoDB, Inc. logo
Full-time|$151K/yr - $297K/yr|On-site|New York City; Palo Alto

About the Role Join MongoDB as a Senior Staff Engineer focusing on Quote-to-Cash (QTC) operations, where you will architect, optimize, and scale our comprehensive Q2C architecture integrating Salesforce CPQ, Malbek CLM, and NetSuite ERP. In this pivotal role, you will serve as the essential link between Sales, Legal, Finance, and IT, taking ownership of a seamless transaction process from quote and contract creation through billing, revenue recognition, and cash application. This position demands extensive expertise in Salesforce CPQ, a solid grasp of NetSuite financial procedures, and proficiency in integrating CLM systems to deliver an automated, compliant, and auditable QTC experience.

Apr 10, 2026
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companyNagarro logo
Full-time|On-site|New York

Join our dynamic team as an Operations Analyst at Nagarro in New York! We are looking for analytical minds who are passionate about driving operational efficiency and improving processes. As an Operations Analyst, you will collaborate with cross-functional teams to identify opportunities for optimization and implement data-driven solutions that enhance our service delivery.

May 7, 2023
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company
Commercial Development Analyst

Mast-Jägermeister US, Inc.

Full-time|$95K/yr - $95K/yr|On-site|White Plains, New York, United States

The Commercial Development Analyst will be instrumental in converting data into insightful narratives that inform and enhance our commercial strategies. This role involves close collaboration with the Sales, Marketing, and Commercial Development teams to pinpoint business needs, craft analytical solutions, and produce high-impact, executive-ready presentations and reports.The Analyst will also assist in managing national distributor programs and initiatives, working closely with the Head of Commercial Development & Business Intelligence to ensure that data-driven decisions are at the forefront of our organizational operations.This position demands robust analytical skills, outstanding communication capabilities, and the aptitude to distill complex data into straightforward, persuasive stories for senior management.

Mar 25, 2026
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companyCompass Pathways plc logo
Full-time|$120K/yr - $170K/yr|On-site|New York, United States

Company Overview:Compass Pathways plc (Nasdaq: CMPS) is a pioneering biotechnology firm headquartered in London, UK, with a significant presence in New York City, USA. Our mission is to expedite patient access to revolutionary, evidence-based solutions for mental health challenges. We are dedicated to creating innovative treatments to improve the lives of individuals suffering from mental health disorders who have not found relief through existing therapies.We are at the forefront of reshaping mental health treatment paradigms, focusing on rapid and lasting responses through our investigational COMP360 synthetic psilocybin treatment, which is poised to be a groundbreaking therapy. COMP360 has received Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has also been granted Innovative Licensing and Access Pathway (ILAP) status in the UK for treating treatment-resistant depression (TRD), addressing a critical unmet need in this sector.Currently, we are advancing through phase 3 trials for TRD, have completed phase 2 studies for post-traumatic stress disorder (PTSD) and anorexia nervosa, and are preparing for additional late-stage studies in PTSD. We aspire to create a world where mental health signifies not just the absence of illness but the capacity to thrive.Position Overview:As a Senior Financial Analyst, Commercial, you will provide essential financial planning and analysis (FP&A) support to Commercial OPEX budget stakeholders. This role includes overseeing budgeting processes, quarterly forecasts, long-range strategic planning, and detailed budget versus actual analyses at various levels (department, account, and purchase order). You will be responsible for constructing and maintaining OPEX forecast models related to hub/patient services, travel and expense, and headcount, while collaborating on business cases, purchase order approvals, spend opportunities and risks, SOX compliance, and alignment with accounting practices.

Mar 16, 2026
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companyFanDuel, Inc. logo
Full-time|On-site|New York City

FanDuel, Inc. seeks a Senior Commercial Analyst, Transformation to join its New York City office. This role focuses on analyzing commercial data to inform strategy and enhance business operations. The position plays a central part in shaping how FanDuel evolves and adapts. Key Responsibilities Review and interpret commercial data to support strategic decisions and drive business growth. Collaborate with teams across the company to identify opportunities for operational improvement and greater efficiency. Develop and share insights that guide FanDuel’s transformation initiatives. Collaboration This position works closely with colleagues from multiple departments. Regular activities include sharing analytical findings, discussing recommendations, and helping to implement new approaches that support ongoing change.

Apr 23, 2026
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companyAngi Inc. logo
Full-time|$105K/yr - $150K/yr|Remote|New York - Remote

At Angi®, we have a singular mission that has driven us for 30 years: to ensure jobs are accomplished with excellence. We achieve this by connecting homeowners with trustworthy professionals who possess the necessary skills while simultaneously connecting these professionals with homeowners who require their services.Angi at a glance:Homeowners have relied on Angi for over 300 million projects1,000+ home service tasks are catered toA global workforce of 2,800 employeesWhy you should consider joining Angi:Angi® is at the forefront of redefining the home services industry, fostering an ecosystem where homeowners, professionals, and employees all reap the benefits of high-quality job completion.For homeowners, our platform serves as a dependable resource for finding skilled professionals. For professionals, we act as a trustworthy business partner, assisting them in identifying lucrative opportunities at their convenience. For employees, we offer an exceptional workplace culture that we can’t wait for you to be a part of.About our teamThe Commercial Analytics team at Angi is the driving force behind our two-sided marketplace. As a highly analytical and detail-oriented group, we are dedicated to enhancing the connection between top professionals and the right homeowners. We thrive in a fast-paced environment and are eager to welcome a motivated, strategic Senior Business Analyst who can transform data into a competitive edge.Your role and responsibilities:The Senior Business Analyst is a critical link between raw data and executive strategy, utilizing advanced data analysis, modeling, and visualization techniques to deliver strategic insights for our Pro Capacity & Marketplace teams. This role emphasizes understanding the dynamics of a two-sided marketplace, focusing on data-driven recommendations that ensure optimal matches between professionals and homeowners, aiming to maximize revenue and enhance customer experience. Collaborate with product, strategy, and operations teams to analyze professional behavior and network performance. As a Senior Analyst, your focus will be to provide data-backed recommendations that address not only “what happened?” but also “what will happen?” and “what actions should we take?” to improve customer experience and drive business growth.Strategic Partnerships & Scope: Collaborate with cross-functional stakeholders in Product, Strategy, and Operations. Cultivate enduring relationships to comprehend their analytical needs, synchronize project timelines, and ensure that data-driven decision-making is central to all initiatives.Marketplace Dynamics & Modeling: Analyze shifts in marketplace conditions, providing actionable insights that support strategic initiatives.

Mar 24, 2026
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companyVersana logo
Full-time|On-site|New York, NY

About Us:At Versana, we are pioneering advancements in the fintech space, specifically enhancing the syndicated loan market. Our innovative platform captures real-time data from agent banks, providing unparalleled transparency and efficiency in loan details and portfolio management. By partnering with us, market participants gain access to the most trustworthy source of deal information available.About You:We are seeking a highly organized and results-oriented Senior Operations Analyst to lead the oversight of our internal policies, controls, and client onboarding processes. This meticulous individual will play a crucial role in ensuring compliance with internal policies while assisting clients in their risk management efforts. Ideal candidates will be driven, quick learners who are enthusiastic about acquiring knowledge in technology and information security and eager to collaborate across the firm to understand both business and technological foundations.Key Responsibilities:· Engage with clients to facilitate the completion of third-party onboarding processes. · Maintain and oversee periodic reviews of the company policy inventory.· Deliver consistent reporting of customer metrics to management on a weekly and monthly basis.· Manage SLA reporting for client accounts to ensure alignment with contractual obligations.· Collaborate with management to establish governance around internal controls and key initiatives.· Support Finance operations by calculating invoices and verifying data accuracy.· Assist in the preparation of board-level and other ad-hoc reports.

Mar 26, 2026
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companyCharlie Health logo
Full-time|$91K/yr - $127K/yr|On-site|New York, NY

Why Join Charlie Health?At Charlie Health, we recognize that millions of individuals across the nation face mental health challenges, substance use disorders, and eating disorders. Unfortunately, they are often confronted with numerous barriers to receiving the care they need. From scarce local resources to prolonged wait times and a lack of personalized treatment, the behavioral healthcare landscape can leave individuals feeling neglected and unsupported.Our mission is to transform this reality. Charlie Health is dedicated to connecting individuals with essential behavioral health treatment through personalized, virtual care that fosters meaningful connections—between clients and clinicians, support teams, loved ones, and the wider community. By focusing on those with complex needs, we aim to enhance access to impactful care and achieve better outcomes—all from the comfort of home.As a fast-growing organization, we are expanding our reach to more communities every day and building a team that is reshaping the future of behavioral health treatment. If you are eager to leverage your skills to drive lasting change and help more individuals access the care they deserve, we invite you to join us.About the RoleThe Commercial Strategy Analyst is a pivotal role responsible for optimizing the operational functions within our go-to-market strategy. This individual will identify areas for improvement and enhance our processes related to end-to-end contracting and partnership management. The responsibilities associated with this role will significantly influence our overall payor strategy and help drive our key commercial performance indicators, many of which are top priorities for our leadership team. This position requires meticulous attention to detail and proactive collaboration across various functions to provide valuable insights to the organization. The ideal candidate will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships within this dynamic, mission-driven environment.Our team comprises passionate and forward-thinking professionals committed to addressing the mental health crisis and playing a crucial role in delivering life-saving solutions. We seek a candidate who shares our mission and is excited about the opportunity to enhance access to mental healthcare, profoundly impacting millions of lives.

Feb 6, 2026
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companyamboss logo
Internship|On-site|New York

Join amboss as a Commercial Operations Intern and embark on a rewarding journey where you will play a crucial role in supporting our commercial team. This internship offers hands-on experience in various aspects of commercial operations, providing you with the opportunity to develop your skills and make meaningful contributions to our projects.

Mar 16, 2026
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companyFanDuel logo
Full-time|$94K/yr - $117.5K/yr|On-site|New York City

THE POSITIONJoin our team and make a significant impact! About the team: The Sportsbook Strategy & Performance Insights team at FanDuel is dedicated to being the definitive source of analysis for our online sportsbook operations. Our goal is to enhance the analytical capabilities of the sportsbook, providing insights that drive strategy, optimize investments, and foster growth. We collaborate with various departments across the organization, including Customer Growth, Product & Pricing, Media & Partnerships, to ensure that our decisions are driven by data, timely, and effective. As a Senior Analyst in Performance & Analytics, you will be pivotal in defining FanDuel's sportsbook strategy. You will work collaboratively to uncover growth opportunities, evaluate performance metrics, and create the analytical frameworks that guide essential business decisions. This position requires a blend of strategic insight, business knowledge, and analytical proficiency to influence core decisions within our sportsbook operations. If you are eager to contribute to a mission-critical analytics initiative in a dynamic environment and witness your efforts lead to tangible results, we encourage you to apply. In addition to the responsibilities listed, you may also be asked to perform other duties as assigned by the Company, ensuring operational adaptability to meet changing business needs. THE GAME PLANEvery member of our team plays a crucial role. Provide performance insights: Offer clear, data-driven insights into sportsbook performance, customer behavior, and market trends to stakeholders within the Commercial Sportsbook organization. You will help shape performance narratives, turning complex data into actionable insights that influence business priorities, strategies, and investment decisions. Support major sporting events: Conduct analytical assessments and opportunity evaluations for key sporting events, ensuring cross-departmental preparedness and real-time performance monitoring. Your analyses will clarify the factors driving outcomes, enhance performance during pivotal moments, and reveal strategic opportunities. Forecast key seasonal launches: Contribute to and refine revenue forecasting models to predict sportsbook performance around league kickoffs and tournament launches. These forecasts will provide a strategic overview of expected performance, aiding leadership in understanding trends, setting objectives, and making informed decisions during critical periods. Collaborate with cross-functional teams: Work closely with other Commercial departments, including Product & Pricing, Go-to-Market, Media & Partnerships, and Customer Growth, to ensure alignment and drive collective success.

Feb 4, 2026
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companyDoubleVerify logo
Full-time|$195K/yr - $195K/yr|On-site|NYC Global HQ

The Vice President of Commercial Operations serves as a pivotal strategic leader, driving operational excellence across the commercial landscape of DoubleVerify. This transformational position demands exceptional change management skills to effectively integrate innovative sales methodologies, enhance existing processes, and deploy state-of-the-art systems across global teams. A comprehensive understanding of the sales cycle and market trends, alongside the capability to convert complex data into actionable insights, is essential. The successful candidate will have a proven history of constructing and guiding high-caliber teams, refining commercial processes, and consistently achieving outstanding results.Key ResponsibilitiesFormulate and implement a comprehensive commercial operations strategy that aligns with the overarching business objectives and growth aspirations of the company.Lead and cultivate a high-performing Commercial Operations team, promoting a culture of data-driven decision-making, innovation, and continuous improvement.Manage the design, execution, and continuous optimization of sales processes, CRM systems, and tools to enhance sales productivity across all markets.Serve as a vital communication conduit to the global sales teams, ensuring engagement and successful adoption of all commercial strategies and process enhancements to foster high-performance outcomes.Establish and implement key performance indicators (KPIs) to furnish executive leadership with a transparent, real-time view of sales performance, pipeline status, and forecast accuracy.Collaborate closely with Sales, Marketing, Finance, and Business Intelligence teams to guarantee seamless cross-functional alignment and support for achieving ambitious business targets.Refine sales planning, forecasting, budgeting, and quota-setting processes to optimize resource distribution, ensure equitable practices, and promote organizational accountability towards revenue objectives.Identify and advocate for the integration of new technologies and methodologies that elevate sales productivity and enhance the customer experience journey.Provide strategic leadership, coaching, and mentorship to the Commercial Operations team, nurturing the next generation of leaders within the organization.

Mar 6, 2026
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companyMercury logo
Full-time|Remote|San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Role Overview Mercury is looking for a Senior Credit Operations Analyst focused on Loan Operations. This role centers on analyzing credit operations, maintaining efficient processes, and supporting strong performance across lending activities. What You Will Do Review and analyze credit operations to identify areas for improvement Work closely with teams across the company to strengthen lending processes Provide operational insights that inform strategic decisions Help ensure loan operations run smoothly and efficiently Location This position can be based in San Francisco, CA, New York, NY, Portland, OR, or remote within Canada or the United States.

Apr 16, 2026
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companysimpleciti logo
Full-time|On-site|Garden City, New York, United States

Join our dynamic real estate investment team at simpleciti as a Commercial Real Estate Analyst. In this supportive role, you'll engage in essential tasks that enable our team to identify and assess industrial properties for potential investment. Your work will be guided by clear, predefined criteria, and you will collaborate closely with our acquisitions team to streamline the property review process. This role is operational in nature, focusing on straightforward tasks that are crucial to our investment strategy.Key ResponsibilitiesAnalyze industrial property listings on various ILS platforms.Utilize defined criteria to evaluate property listings.Document essential property details in a shared tracking system.Communicate qualifying properties to the acquisitions team for further review.Maintain organization and accuracy of listings.Collaborate lightly with team members as necessary.

Jan 12, 2026
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companyBushburg Properties Inc. logo
Full-time|On-site|New York, New York, United States

As a Commercial Cleaning Operations Manager, you will oversee the daily janitorial functions, ensuring that all facilities are maintained to the highest cleanliness standards. Your role will involve compliance with safety regulations and effective training of staff members. Key responsibilities include:Team Leadership: Oversee, train, and mentor cleaning personnel, managing schedules, addressing absences, and conducting performance evaluations.Staff Management: Supervise both day and night cleaning teams to ensure consistent service quality.Quality Assurance: Regularly inspect cleaning sites to verify standards and implement corrective measures when necessary.Operational Oversight: Organize daily assignments, ensure optimal equipment use, and manage the inventory of cleaning supplies and chemicals.Safety Compliance: Enforce adherence to OSHA and health standards, ensuring the use of appropriate personal protective equipment (PPE).Client Engagement: Maintain communication with clients regarding services provided, addressing feedback and resolving any complaints.Hands-on Support: Provide direct cleaning assistance as needed during staffing shortages.Shift Coverage: Ensure adequate staffing for all shifts, including evenings, weekends, and holidays.Regular Inspections: Conduct frequent site walkthroughs and offer corrective coaching when cleanliness standards are not achieved.Attendance Management: Maintain accurate employee attendance records and assist with payroll processes.Policy Enforcement: Uphold company policies, union guidelines (if applicable), and safety procedures.Cleaning Oversight: Manage daily cleaning operations in common areas, restrooms, lobbies, elevators, stairwells, offices, retail spaces, and back-of-house areas.Task Management: Develop and maintain cleaning schedules and checklists to ensure consistent performance.Emergency Response: Address tenant requests, spills, emergencies, and special cleaning needs promptly.Inventory Management: Supervise cleaning supplies and equipment, placing orders as needed and controlling costs through efficient stock management.Equipment Maintenance: Ensure all cleaning equipment is kept in safe, working condition.Chemical Handling Training: Educate staff on proper chemical usage and handling in compliance with OSHA regulations.Collaboration with Property Management: Assist with pricing, scope reviews, and vendor evaluations.Incident Reporting: Participate in documenting incidents and developing corrective action plans.Status Updates: Provide regular updates to the Property Management Team regarding operations.Documentation: Record inspections, staffing challenges, and operational issues.

Feb 16, 2026

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