Client Success Manager At Nexxen New York jobs in New York – Browse 15,868 openings on RoboApply Jobs

Client Success Manager At Nexxen New York jobs in New York

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companyNexxen logo
Full-time|$90K/yr - $120K/yr|On-site|New York

Nexxen builds data-driven advertising technology for advertisers, agencies, publishers, and broadcasters around the world. Its platform includes a demand-side platform (DSP), a supply-side platform (SSP), and the Nexxen Data Platform, supporting advanced TV and digital advertising strategies. The company emphasizes customer centricity, curiosity, and open collaboration. Team members are encouraged to bring these values to their daily work as they help shape the future of advertising. Fraud Notice Nexxen never requests payment during the hiring process and does not endorse financial schemes. If you receive suspicious messages or requests claiming to be from Nexxen, contact infosec@nexxen.com to verify. More information is available at the Nexxen Fraud Alert and Notice. Role overview The Senior Client Success Manager oversees managed service campaign management and programmatic PMP deal execution for Nexxen’s clients. This position manages a portfolio of high-value advertiser relationships, focusing on long-term satisfaction, retention, and revenue growth. What you will do Serve as the main point of contact for clients, applying technical knowledge across Nexxen’s SSP, DMP, and deal infrastructure. Lead advanced campaign execution and provide actionable, data-driven insights. Work with internal teams to identify partnership opportunities and shape account strategies. Advise clients on investment decisions related to advertising campaigns and technology. Establish best practices for campaign management and deal execution. Mentor junior colleagues and help refine internal processes for greater efficiency and client impact. Location This role is based in New York.

Apr 22, 2026
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companyNexxen logo
Full-time|$75K/yr - $90K/yr|On-site|New York

Nexxen develops data-driven advertising technology for advertisers, agencies, publishers, and broadcasters. The platform brings together a demand-side platform (DSP) and a supply-side platform (SSP), all linked by the Nexxen Data Platform. The company’s culture is built on customer centricity, curiosity, and collaboration without ego. The team values hustle, commitment, and creative problem-solving. Important: Nexxen does not ask for payment or promote financial schemes during hiring. For any suspicious job postings or communications, contact infosec@nexxen.com to confirm authenticity. Role overview The Client Success Manager, based in New York, leads managed service campaign management and oversees programmatic PMP deal execution. This position serves as the main contact for a portfolio of advertiser relationships, working to improve satisfaction, retention, and growth. What you will do Oversee campaign management and execution for managed service and programmatic PMP deals Act as the primary contact for assigned advertisers Use technical knowledge across Nexxen’s product suite, including SSP, DMP, and deal infrastructure Analyze account performance and suggest new solutions Participate in the RFP process and identify upsell opportunities through reporting and measurable results Work closely with Strategic Sales, Ad Operations, and Supply teams to ensure campaigns and deals are set up and optimized effectively

Apr 22, 2026
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companyNexxen logo
Full-time|$100K/yr - $125K/yr|Hybrid|New York

About Nexxen: Nexxen is at the forefront of transforming advertising by leveraging data to deliver flexible and unified solutions. We empower advertisers, agencies, publishers, and broadcasters globally to maximize their advertising potential through a robust technology stack, including a demand-side platform (DSP) and supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why You Should Join Us: Become part of a dynamic team that is reshaping the advertising landscape. At Nexxen, our employees embody the Nexxen Way, focusing on the 3Cs: Customer Centricity, Curiosity, and Collaboration without Ego. With a global presence, your contributions will matter significantly in our innovative approach to advertising solutions.Your Safety is Our Priority: We prioritize the safety and well-being of our employees. Please be cautious of online scams and fraudulent job postings. Nexxen will never ask for payment as part of the employment process. If you encounter suspicious activity, contact us at infosec@nexxen.com.Role Overview: We are seeking a motivated and skilled Product Marketing Manager to spearhead go-to-market strategies for our evolving suite of programmatic advertising solutions. Reporting to the Senior Director of Product Marketing, you will be instrumental in shaping product positioning, messaging, and market launches. This role requires agility in responding to business needs and effective communication skills. The position is based in our New York office and follows a hybrid work schedule, allowing for three days in the office and remote work for the remainder of the week.

Mar 31, 2026
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companyNexxen logo
Full-time|$80K/yr - $100K/yr|On-site|New York

Nexxen connects advertisers, agencies, publishers, and broadcasters to a unified advertising platform. By combining a demand-side platform (DSP), a supply-side platform (SSP), and the Nexxen Data Platform, the company offers a streamlined, data-driven approach for clients worldwide. The Nexxen team values customer focus, curiosity, and collaboration. Employees contribute to reshaping the advertising industry and are encouraged to bring a collaborative, low-ego mindset to their work. Role overview The Senior Accountant in New York plays a key role in Nexxen’s accounting operations. This position covers a range of general ledger responsibilities and supports accurate financial reporting. What you will do Oversee daily, monthly, quarterly, and annual general ledger activities, especially those related to operating expenses, prepaid amortization, accruals, payroll accounting, and balance sheet reconciliations. Prepare, review, and post journal entries for operating expenses, accruals, prepaids, payroll, and necessary adjustments. Conduct profit and loss analysis to ensure accurate expense cut-off and correct period allocation. Manage accruals and prepaid expenses, including classification and amortization. Perform reconciliations of balance sheet accounts and prepare supporting schedules. Fraud awareness Nexxen prioritizes employee safety. The company never requests payment during the hiring process and does not promote investment schemes. Suspicious activity can be reported to infosec@nexxen.com.

Apr 28, 2026
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companyNexxen logo
Full-time|$200K/yr - $200K/yr|Hybrid|New York

Join Nexxen: Shaping the Future of AdvertisingAt Nexxen, we redefine advertising through a data-driven approach that empowers advertisers, agencies, publishers, and broadcasters worldwide. Our innovative technology stack includes a demand-side platform (DSP) and a supply-side platform (SSP), all anchored by the Nexxen Data Platform, ensuring seamless execution of advertising strategies.Why You Should Be Part of Our TeamBecome a vital part of a dynamic team that is revolutionizing the advertising landscape with our creative and unified solutions. At Nexxen, we value commitment, hustle, and dedication to our core principles known as the 3Cs: Customer Centric, Curious Mindset, and Collaborative with No Ego.Commitment to Your SafetyYour well-being is paramount to us at Nexxen. We are aware of the rising issues concerning online scams and fraudulent job postings. Therefore, we advise job seekers to remain vigilant. Nexxen will never ask for payment in any form or promote dubious investment schemes as a part of employment. If you receive any suspicious communication claiming to be from Nexxen, please reach out to us at infosec@nexxen.com for verification.Your RoleWe are seeking a Senior Director of Product to spearhead the strategy, execution, and technical advancement of our Supply-Side Platform (SSP). This pivotal role will report directly to the Senior Vice President of Product.Key Responsibilities:Lead the vision and execution of the SSP product, collaborating closely with the SVP of Product.Utilize your extensive technical expertise to scale and enhance our ad tech platforms.Bridge the gap between engineering, data, and revenue for optimal product development.This position is based in our New York office with a hybrid work schedule, requiring three days in the office and remote work for the remaining days.

Mar 5, 2026
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companyNexxen logo
Full-time|$200K/yr - $200K/yr|Hybrid|New York

Who is Nexxen? At Nexxen, we revolutionize advertising by integrating flexible solutions powered by data. We empower advertisers, agencies, publishers, and broadcasters globally to harness data and advanced TV in meaningful ways. Our robust technology stack includes a demand-side platform (DSP) and supply-side platform (SSP), with the Nexxen Data Platform at the heart of our operations.Why join the Nexxen team? Become a part of a dynamic team that is reshaping the advertising landscape with innovative, flexible, and cohesive solutions. Our company culture revolves around the Nexxen Way - the 3Cs: Customer Centric, Curious Mindset, and Collaborative with No Ego. We hustle, commit, and dedicate ourselves to these principles.Your Safety MattersWe prioritize the safety and well-being of our employees. Be cautious of potential online scams and fraudulent job postings. Nexxen will never ask for payment as a condition of employment or promote dubious financial schemes. If you encounter any suspicious communications or postings, please reach out to us at infosec@nexxen.com to confirm their authenticity. Your trust is essential to us. Stay safe and informed.Role OverviewAs the Senior Director of Product Management, you will lead the vision, strategy, and execution of Nexxen’s DSP user interface and external API ecosystem. You'll be instrumental in shaping innovative enterprise-grade workflows utilizing AI to streamline complex tasks and enhance the overall customer experience.This position is based in our New York office with a hybrid work model, requiring in-office presence three days a week and remote work for the remainder.Key Responsibilities:Define the UX and workflow strategy for Nexxen’s DSP.Champion a forward-thinking product vision that leverages AI for improved usability and automation.

Mar 5, 2026
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companyNexxen logo
Full-time|$150K/yr - $200K/yr|On-site|New York

About NexxenNexxen is at the forefront of flexible advertising solutions, seamlessly integrating data-driven insights to empower advertisers, agencies, publishers, and broadcasters globally. Our innovative technology ecosystem features a robust demand-side platform (DSP) and a supply-side platform (SSP), with the Nexxen Data Platform serving as our central hub for intelligence and efficiency.Why Work with Us?Join a dynamic team at Nexxen, where we are revolutionizing the advertising landscape with our creative and adaptable solutions. Our employees embody the Nexxen Way, guided by the principles of the 3Cs - Customer Centricity, a Curious Mindset, and Collaboration without Ego. Together, we are committed to making a significant impact on our clients and the industry.Your Safety is Our PriorityAt Nexxen, we prioritize the safety and well-being of our team members. We recognize the rise in online scams and fraudulent job postings. Please be aware that we will never ask for payment or promote dubious financial schemes as a condition of employment. If you encounter any suspicious communications or postings regarding Nexxen, please reach out to us at infosec@nexxen.com for verification. Your trust is paramount to us.Role OverviewAs the Director of Product Marketing for Demand and Data at Nexxen, you will play a pivotal role in shaping our go-to-market strategies for our expanding suite of programmatic advertising solutions. Reporting to the Senior Director of Product Marketing, your responsibilities will include leading all product marketing initiatives for our DSP and Data teams, developing compelling positioning and messaging, launching new products and features, creating marketing collateral, and enabling go-to-market strategies.You will engage with various customer segments, understand their needs, and empower our commercial teams, existing clients, and prospects by showcasing the value of our offerings. Your ability to effectively advocate for the Demand and Data product suite and educate both internal and external stakeholders will be crucial for your success in this role.

Jan 27, 2026
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companyNexxen logo
Full-time|$140K/yr - $160K/yr|On-site|New York

Who is Nexxen?Nexxen is revolutionizing the advertising landscape with our flexible and unified technology solutions. Our platform empowers advertisers, agencies, publishers, and broadcasters worldwide to harness the power of data and advanced TV. At the heart of our offerings is the Nexxen Data Platform, which integrates both demand-side (DSP) and supply-side platforms (SSP) for a comprehensive advertising experience.Why join the Nexxen team?Become part of a dynamic team committed to transforming the advertising industry with innovative solutions. We embrace the Nexxen Way, characterized by our 3Cs - Customer Centricity, a Curious Mindset, and Collaboration without Ego. This is your opportunity to contribute to a global initiative that values creativity and flexibility.Your Safety MattersAt Nexxen, we prioritize the well-being of our employees. In light of the increasing prevalence of online scams, we urge all job seekers to exercise caution. Please note that Nexxen will never ask for payment or promote dubious financial schemes as conditions of employment. If you encounter any suspicious communications, contact us at infosec@nexxen.com for verification.What you'll doAs the Sales Director for Enterprise Sales, you will spearhead all tactical sales and client management efforts across the US region. Your role will be pivotal in driving revenue through exceptional account management and proactive sales strategies for our end-to-end technology solutions. With access to over 1 billion unique profiles through our integrated DSP, DMP, and SSP, you will cultivate strong relationships with agencies and direct brand clients, ensuring their satisfaction and loyalty.Daily ResponsibilitiesYour daily tasks will vary but may include:Achieving fiscal targets and driving revenue growth.

Mar 5, 2026
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companyNexxen logo
Full-time|$160K/yr - $200K/yr|On-site|New York

Who is Nexxen? At Nexxen, we revolutionize advertising with a flexible and data-driven approach. We empower advertisers, agencies, publishers, and broadcasters globally by offering innovative solutions that leverage advanced TV and data. Our comprehensive technology stack includes a demand-side platform (DSP) and a supply-side platform (SSP), all centered around the Nexxen Data Platform.Why join the Nexxen team? Be part of a transformative team that’s shaping the future of advertising. At Nexxen, our employees are driven by the 3Cs of the Nexxen Way: Customer Centricity, a Curious Mindset, and Collaborative Spirit without Ego. We strive for excellence and innovation in everything we do.Your Safety Matters Nexxen is committed to the safety and well-being of our employees. We advise job seekers to be cautious of online scams and fraudulent job postings. Nexxen will never ask for payment for employment, nor will we endorse any dubious financial schemes. If you receive suspicious communication claiming to be from Nexxen, please contact us at infosec@nexxen.com to verify authenticity. Your trust is paramount to us. Stay informed and safe.Position Overview We are seeking a Senior Director of Sales to lead our East Sales Team and manage Independent Agency partnerships. Reporting directly to the VP of Sales in New York City, you will play a strategic role in driving revenue growth and fostering key partnerships while mentoring a dedicated sales team that significantly impacts regional performance.As a proven leader in revenue generation and team management, you should possess extensive knowledge in programmatic media, including Managed Service, PMPs, Hybrid, CTV, OLV, and Display. Your strong judgment, execution skills, and ability to build relationships will be essential in collaborating with leadership to formulate strategies, achieve results, and enhance client partnerships. You should be a strategic thinker capable of crafting innovative solutions that yield impactful outcomes.

Feb 12, 2026
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companyNexxen logo
Full-time|$170K/yr - $200K/yr|On-site|New York

Join Nexxen as a Senior Software Engineer! At Nexxen, we are revolutionizing the advertising landscape with our innovative, data-driven solutions. We empower advertisers, agencies, publishers, and broadcasters globally to leverage data and advanced TV technology to achieve their objectives. Our state-of-the-art technology stack incorporates a demand-side platform (DSP) and a supply-side platform (SSP), centered around the Nexxen Data Platform.Why Be Part of Nexxen? Be a key player in a dynamic team that is reshaping advertising through creativity and collaboration. Our employees embody the Nexxen Way, built on the 3Cs: Customer Centricity, a Curious Mindset, and Collaboration without Ego. We value dedication and innovation!Your Safety Matters We prioritize the well-being of our team members and are committed to ensuring a safe hiring process. Be cautious of online scams and fraudulent job postings. Nexxen will never ask for payment as part of the hiring process. If you encounter any suspicious job postings or communications, please contact us at infosec@nexxen.com to verify their authenticity. Stay informed and safe!We are looking for a Senior Software Engineer to architect and develop the core components of our DSP, enabling real-time programmatic advertising. This role emphasizes building high-throughput, low-latency distributed systems designed to handle billions of bid requests daily while ensuring optimal bidding decisions within stringent latency requirements. You will have the opportunity to explore cutting-edge technologies tailored for Programmatic Ad serving and Ad Tech solutions. Your contributions will be vital in enhancing our bidding infrastructure, targeting systems, and integrations with supply partners to optimize ad delivery and boost campaign performance.Key Responsibilities:• Design and implement high-performance distributed systems capable of managing extensive bid request traffic, maintaining sub-100ms latency standards.• Develop and refine real-time bidding (RTB) services that assess targeting criteria, ensuring efficiency and effectiveness in ad placements.

Mar 23, 2026
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companyNexxen logo
Full-time|$180K/yr - $220K/yr|Hybrid|New York

Join the Nexxen Team!At Nexxen, we are redefining the landscape of advertising through innovative, data-driven solutions. We empower advertisers, agencies, and publishers globally to leverage our cutting-edge technology, which includes a unified demand-side platform (DSP) and supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why Choose Nexxen?As a member of our global team, you will play a pivotal role in transforming the advertising industry. Our culture is built on the 3Cs: Customer Centric, Curious Mindset, and Collaboration without Ego. We pride ourselves on fostering an environment where creativity and teamwork thrive.Your Safety is Our PriorityAt Nexxen, your well-being is paramount. We take the threat of online scams seriously and would never ask for payment or promote dubious job opportunities. Always verify the authenticity of any job posting or communication claiming to be from Nexxen by contacting us at infosec@nexxen.com.Your RoleAs a Senior Machine Learning Engineer on our Applied Data Science team, you will collaborate closely with data scientists to develop state-of-the-art infrastructure for real-time performance optimization and machine learning solutions. This is a hands-on position ideal for someone with a proactive and innovative approach to machine learning and data-driven algorithm development.Work EnvironmentOur team operates on a hybrid schedule, with three days in the office and the flexibility to work remotely for the remainder. We also welcome applicants with senior-level adtech vendor experience for fully remote opportunities.

Jan 22, 2026
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companyMadhive logo
Full-time|On-site|Madhive HQ (New York, NY)

As a Client Success Manager at Madhive, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our innovative solutions. You will be responsible for building strong relationships with clients, understanding their goals, and providing tailored support to help them succeed. Your expertise will help clients navigate our platform effectively, driving their satisfaction and loyalty. Join us to make a significant impact on our clients' success stories!

Mar 16, 2026
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companySunset logo
Full-time|On-site|New York

About UsWelcome to Sunset, a rapidly expanding tech startup dedicated to assisting venture-backed companies in a smooth and dignified wind-down process. As your all-in-one solution for dissolutions, we manage all legal, tax, and operational tasks associated with shutting down.In just two years, we have successfully guided hundreds of startups through their closure, generating significant revenue and securing $5.5 million in funding from some of the industry's leading entrepreneurs and investors to enhance our mission of supporting founders as they transition to their next venture.Our dynamic team is located in Brooklyn, NY, and we’re eager for you to become a part of our journey! Learn more about Sunset here.About the RoleAs part of our ongoing expansion, Sunset is looking for an enthusiastic Client Success Manager based in New York City (or open to relocation), who will report directly to the Director of Client Success. In this pivotal role, you will play a dual function: providing proactive support to clients throughout the dissolution process and assisting with essential tasks such as dissolution filings and capital redistribution to investors.As a Client Success Manager, you will oversee a dedicated portfolio of clients through every phase of their company's wind-down journey. This hands-on role merges client support with in-depth operational execution, where your success will be evaluated based on speed, precision, and client trust, rather than revenue or renewals.This position is integral to Sunset’s client success operations, with opportunities for advancement into senior individual contributor or team leadership roles as the company grows.About YouYou excel at organization and are adept at planning and prioritizing tasks to ensure that no issues are overlooked, deadlines are consistently met, and clients receive an exceptional experience.You thrive on interpersonal interactions; engaging with clients over the phone and developing strong relationships is your forte.You possess empathy, establishing genuine connections with customers to reassure them during one of the most challenging times in a founder’s journey.You are comfortable making judgment calls and advancing work despite ambiguity and high-stress situations.

Jan 13, 2026
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companyNexxen logo
Full-time|$100K/yr - $140K/yr|On-site|New York

About NexxenNexxen is revolutionizing the advertising landscape by providing flexible, data-driven solutions. Our innovative technology stack, which includes a demand-side platform (DSP), supply-side platform (SSP), and the cutting-edge Nexxen Data Platform, enables advertisers, agencies, publishers, and broadcasters to utilize data and advanced TV in ways that are impactful and meaningful.Why Join Us?At Nexxen, you become part of a dynamic team that is reshaping the future of advertising. We prioritize a culture of commitment, curiosity, and collaboration—our guiding principles we call the 3Cs: Customer Centric, Curious Mindset, and Collaborative with No Ego. Be a part of our journey to transform the advertising industry.Your Safety MattersNexxen is committed to the safety and well-being of our employees. We advise all candidates to be vigilant against online scams and fraudulent postings. Nexxen will never require payment as a condition of employment or request investment in dubious schemes. If you receive suspicious communications, please verify their legitimacy by contacting us at infosec@nexxen.com. Stay safe and informed.Role OverviewAs a Senior Account Executive, you will spearhead strategic sales and client management across our eastern region. Your main focus will be to drive revenue through exceptional account management and proactive sales strategies utilizing our comprehensive technology solutions. Your efforts will ensure client satisfaction and foster long-lasting relationships with agency and brand direct partners, supported by our powerful platform that provides access to over 1 billion unique profiles across all channels and devices.

Mar 25, 2026
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companyNexxen logo
Full-time|$135K/yr - $165K/yr|On-site|New York

Join Nexxen as an Agency Development Director!At Nexxen, we are revolutionizing the advertising landscape with our flexible, data-driven solutions. We empower advertisers, agencies, publishers, and broadcasters globally, allowing them to leverage data and advanced TV technologies effectively. Our technology stack combines a robust demand-side platform (DSP) and supply-side platform (SSP), all centered around the Nexxen Data Platform.Why Choose Nexxen?Be part of a transformative team that’s reshaping advertising with innovative and adaptable solutions. We embrace the Nexxen Way, which is built on three core pillars: Customer Centricity, a Curious Mindset, and Collaborative Spirit without Ego. Join us to contribute to a brighter future in advertising.Your Safety is Our PriorityNexxen is committed to the safety and well-being of our employees. We advise job seekers to be wary of online scams and fraudulent postings. Please be aware that we will never ask for payment or promote dubious financial schemes as part of the hiring process. If you encounter any suspicious communications or job postings in our name, please reach out to us at infosec@nexxen.com for verification.Protect Yourself: Nexxen Fraud AlertYour Role:As the Agency Development Director - Publicis, you will play a pivotal role in our Sales team in New York.Drive the activation of partnerships and influence advertiser business strategies, particularly within the Publicis Holding Company Ad Agency.Effectively articulate the value proposition of Nexxen to agency leadership and key stakeholders.Work collaboratively with field sales teams to establish strategic relationships across various agency levels and achieve revenue objectives.Stay informed on industry trends and offer internal recommendations as needed.Represent Nexxen at key industry events, establishing credibility and showcasing our market inventory.Maintain an in-depth understanding of audience engagement metrics and analytics.

Jul 22, 2025
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companyGuidepoint logo
Full-time|$75K/yr - $75K/yr|Hybrid|New York, New York, United States

Overview: Join Guidepoint and be a key player in our success. Guidepoint is in search of a dynamic and entrepreneurial Client Success Manager to lead the strategy for our Insights expert call and transcript library product tailored for our Corporate Healthcare or Institutional Investment/Equity clients. In this pivotal role, you will act as a bridge between our clients and sales teams, driving engagement and revenue growth for our expanding Insights product line. Utilizing your strong CRM skills, exceptional organizational capabilities, and meticulous attention to detail, you will collaborate across departments to maximize product usage among active trials and subscribing clients. This highly visible role will involve close collaboration with Insights group heads to devise strategic plans aimed at enhancing client engagement and retention. This is a hybrid role based in New York City.

Dec 23, 2025
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companyUpClear logo
Full-time|$110K/yr - $140K/yr|On-site|New York, New York, United States

UpClear is a leading provider of SaaS revenue management software utilized by some of the most renowned consumer goods brands globally. Our platform encompasses Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning, and Revenue Management.With a client base exceeding 80 brands across more than 30 countries, our growth trajectory is impressive and unwavering; we have proudly featured on the Inc 5000 list of the fastest-growing private companies for nine consecutive years.Headquartered in the vibrant New York City, we also have international offices in London, Paris, and Singapore.Note: This position necessitates four days of on-site collaboration each week at our office located on West 22nd Street in New York City.

Mar 24, 2026
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companyClarityPay logo
Full-time|$75K/yr - $125K/yr|Remote|New York City

Job Title: Director of Client SuccessLocation: New York, NY or Atlanta, GA; Remote options availableAbout Us:At ClarityPay, we are on a mission to revolutionize the point-of-sale credit landscape, delivering unparalleled value to merchants. With offices in both NYC and Atlanta, our rapidly expanding fintech company equips large merchants with customizable “Pay-Over-Time” solutions, including monthly installment plans, Buy Now Pay Later (BNPL), and revolving credit products. We tackle complex credit challenges with agility, precision, and smart technology to ensure optimal outcomes for our partners.Our clients depend on us to enhance their customer service, foster growth, and cultivate loyalty. Our core values—merchant-first mentality, data-driven insights, a commitment to understanding the 'why', relentless learning, and teamwork—drive our dedication to providing outstanding customer experiences at both speed and scale.Role Overview:We are looking for a dynamic Director of Client Success to oversee a portfolio of clients, fostering success and advocacy for ClarityPay. This role entails onboarding clients and managing daily program operations. You will strengthen client relationships, drive performance to meet objectives, tackle critical issues, and ensure overall client satisfaction. Alignment of client expectations will be your priority as you work towards achieving shared goals. Analyzing data and feedback will be essential for identifying improvement opportunities and executing them effectively. Collaboration with cross-functional teams, including Business Development, Marketing, Product, Operations, Risk, Finance, and Legal, will be key.Key Responsibilities:Act as the primary liaison, facilitating communication between clients (merchants, service providers, and platforms) and internal teams (e.g., Product, Operations, Legal).Lead the client implementation work plan, ensuring a smooth transition in partnership with Business Development and internal teams (e.g., Product, Compliance, Marketing, Risk, Operations, and Finance) and client representatives.Set clear performance expectations with clients and internal stakeholders, track progress, and report outcomes.Continuously monitor and assess performance and customer experience metrics.Create growth and success strategies, identify opportunities for improvement, present analytical insights, and ensure program performance aligns with overall strategy.Manage day-to-day client inquiries and challenges to enhance client satisfaction.

Dec 12, 2025
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companyplot logo
Full-time|On-site|New York City

As a Customer Success Manager at plot, you will play a pivotal role in ensuring our clients achieve their desired outcomes while using our innovative solutions. You will be the voice of the customer, working closely with them to understand their needs, address their concerns, and drive product adoption. Your proactive approach will help foster long-lasting relationships and contribute to our clients' success.

Mar 16, 2026
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companyNexxen logo
Full-time|$180K/yr - $210K/yr|Hybrid|New York

About NexxenNexxen is at the forefront of flexible advertising, harmonized by data. We empower advertisers, agencies, publishers, and broadcasters globally to leverage data and advanced TV in the most impactful ways. Our innovative technology stack features a robust demand-side platform (DSP) and supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why You Should Join Our TeamBecome part of a transformative team at Nexxen, where we redefine advertising through our creative, adaptable, and integrated solutions. Our employees embody the Nexxen Way, guided by the principles of Customer Centricity, a Curious Mindset, and a Collaborative Spirit without Ego.Your Safety MattersAt Nexxen, we prioritize the well-being of our current and prospective employees. We are aware of the increasing prevalence of online scams and encourage all job seekers to be vigilant. Please note that Nexxen will never ask for payment in any form as a condition of employment. If you receive any suspicious communications claiming to be from Nexxen, please contact us at infosec@nexxen.com for verification.As a seasoned infrastructure leader, you will own complex environments from physical data center design to systems reliability and network performance. Your focus will be on enhancing operational maturity while remaining close to the technical aspects to support sound architectural decisions.You will tackle challenges with a customer-centric approach, adopt a curious mindset towards evolving infrastructure issues, and foster trust through collaboration without ego. You have a deep commitment to reliability, efficiency, and nurturing engineers into strong technical leaders.Work EnvironmentThis position is based in our New York, NY or Reston, VA office. Our team operates on a hybrid schedule, working in the office three days a week and remotely for the remainder.

Mar 23, 2026

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