Client Solutions Director at Engine by Starling | New York

Join Engine by Starling, where we are committed to collaborating with prominent banks worldwide that aspire to leverage our technology for rapid business growth.Engine, a division of Starling Bank, operates as a software-as-a-service (SaaS) provider, having evolved from the technology initially built to support Starling's operations. Our independent SaaS platform empowers banks and financial institutions globally, allowing them to access innovative digital features and streamline back-office processes, essential for achieving significant growth.As we expand our presence in North America, we are on the lookout for visionary leaders to join our team, nurture client relationships, and tailor our solutions to meet their needs.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our state-of-the-art core banking software. Our cloud-native SaaS platform, originally designed for Starling, now enables banks and financial institutions to modernize their operations and provide superior digital banking experiences.Headquartered in London with additional offices in Dublin, Sydney, and Dubai, we have recently established our East Coast headquarters in New York and expanded into Canada.Role OverviewWe are in search of an entrepreneurial and dynamic leader to spearhead the localization and implementation of Engine’s platform with North American clients. Your role will involve offering guidance on Engine’s capabilities, shaping our product for entry into the U.S. market, and playing a crucial part in Engine’s North American growth. You will contribute to expanding our client base in the region and collaborate closely with Product Management and Engineering teams to influence Engine’s product roadmap effectively.The Client Solutions Director will be an integral member of the North America leadership team, partnering with our President and global Client Solutions leadership to drive success.

At Engine by Starling, we are dedicated to collaborating with forward-thinking banks globally that aspire to build rapidly growing businesses using our innovative technology.Engine operates as Starling's software-as-a-service (SaaS) platform, originally designed to propel Starling's success, now exists as an independent entity.Starling has enjoyed remarkable growth and success, largely due to our commitment to developing a modern technological framework from the ground up. This SaaS platform is now accessible to banks and financial institutions worldwide, allowing them to leverage the advanced digital features and streamlined back-office processes that have contributed to Starling's achievements.We are eager to partner with pioneering banks globally to foster rapid business growth through our technology. We invite dynamic leaders to join our team, cultivate client relationships, and collaborate with clients to identify their needs and how Engine’s technology can address them.About Engine by StarlingEngine by Starling is revolutionizing the banking industry with our state-of-the-art core banking software. Initially developed to support Starling, our cloud-based SaaS platform now empowers banks and financial institutions worldwide to modernize their operations and provide exceptional digital banking experiences.Our headquarters is in London, with additional offices in Dublin, Sydney, and Dubai. We have recently expanded into North America, establishing an East Coast HQ and increasing our presence in Canada.This position will ideally be based in the New York metropolitan area, with a preference for candidates within a commutable distance. Other East Coast locations may be considered, and the role will require national and international travel.About the RoleWe are in search of an entrepreneurial and adaptable leader to help define and execute Engine’s product strategy for the U.S. market. You will play a crucial role in shaping Engine’s growth in North America, expanding our client base, and collaborating closely with Product Management and Engineering to enhance Engine’s product roadmap to support these clients.The Product Director will be an integral member of the North America leadership team, closely collaborating with our President (North America) and Engine’s global Client Solutions leadership. This individual will spearhead efforts to customize our solutions for the U.S. (priority) and Canadian markets, overseeing client programs from initial discovery through implementation.

Join Engine by Starling, where we are dedicated to collaborating with forward-thinking banks globally to foster rapid business growth through our state-of-the-art technology.Engine operates as the software-as-a-service (SaaS) division of Starling, which was originally developed to support Starling's operations and has since evolved into a standalone entity.With remarkable growth and success, Starling has established a solid foundation with its proprietary modern technology. Our SaaS platform is now accessible to banks and financial institutions worldwide, empowering them to leverage innovative digital features and streamline back-office processes that have driven Starling's achievements.We are in search of dynamic individuals to join our team, build lasting client relationships, and identify how our technology can address their unique needs.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our advanced core banking software. Initially crafted for Starling, our cloud-native SaaS platform now enables banks and financial institutions around the globe to modernize their operations and deliver outstanding digital banking experiences.Headquartered in London, we have expanded our presence to Dublin, Sydney, and Dubai. Recently, we launched operations in North America, establishing an East Coast HQ and a foothold in Canada.This position is ideally based in the New York metropolitan area, with preference for those within commutable distance. Other East Coast locations will be considered, and the role will require both national and international travel.Role OverviewWe are looking for entrepreneurial, flexible, and resourceful professionals who thrive in a collaborative environment. If you enjoy solving problems, delving into details, and helping clients maximize the potential of our product, this role is for you. You will be instrumental in the success of new client propositions and businesses. Based at our newly established NYC regional headquarters, you will play a crucial role in shaping Engine's growth in North America.This role provides the opportunity to engage with a diverse array of potential clients, understand their needs, and explore how Engine can support their goals. You will collaborate closely with the cross-functional Engine North America team, including product, engineering, and other departments located internationally.

Join us at Engine by Starling, where we are dedicated to partnering with top-tier banks globally to help them accelerate their growth using our innovative technology.Engine operates as Starling's software-as-a-service (SaaS) division, having been established as a standalone entity two years ago to leverage the state-of-the-art technology originally crafted to support Starling Bank's success.Our distinctive SaaS platform, built from scratch, is now available to financial institutions worldwide, empowering them to modernize their operations and deliver outstanding digital banking experiences.We are on the lookout for aspiring leaders to join our team, cultivate client relationships, and collaborate to identify their unique needs, providing solutions through Engine’s cutting-edge technology.About Engine by StarlingEngine by Starling is revolutionizing the banking industry with our advanced core banking software. Initially designed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions across the globe to elevate their operations and enhance customer experiences.With our headquarters in the UK, we are expanding internationally, with offices in New York, Toronto, Dublin, Dubai, and Sydney. Recently, we have made a significant investment in the US market and are eager to build our initial team to establish a strong presence here.This role is ideally suited for candidates located within the New York metropolitan area, although other East Coast locations may be considered. The position will require some national and international travel, which is contingent on client engagements.

Join us at Engine by Starling, where we are dedicated to partnering with visionary banks worldwide eager to leverage our technology for rapid business growth.As a proud division of Starling Bank, our SaaS platform was initially designed to empower Starling's banking operations. Following two years of remarkable growth, we have now evolved into an independent entity.Starling has achieved phenomenal success, largely due to our commitment to building innovative technology from the ground up. Our advanced SaaS platform is now accessible to banks and financial institutions globally, providing them with cutting-edge digital features and streamlined back-office processes that have been pivotal to Starling's achievements.We are on a quest to collaborate with leading banks globally, seeking ambitious partners ready to build thriving businesses using our technology. We invite future leaders to join our dynamic team, fostering client relationships, and working closely with clients to identify their needs and how Engine's technology can fulfill them.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our state-of-the-art core banking software. Originally crafted to enhance Starling Bank, our cloud-native SaaS platform now empowers banks and financial institutions worldwide to modernize their operations and offer exceptional digital banking experiences.With headquarters in the UK and a growing global presence, we have established offices in New York, Toronto, Dublin, Dubai, and Sydney. Our recent investment in the US market marks a significant expansion, and we are eager to build an initial team to succeed in this market.This position is based in the New York metropolitan area, with a preference for candidates within commuting distance of our office. Additional East Coast locations may be considered. The role entails travel within the US and some international travel.About the RoleWe are seeking an early hire to join our North America Business Development team. You will collaborate closely with a lean, cross-functional Engine North America team, encompassing leadership, product, delivery, and compliance to generate, refine, and close business deals in the North American market.This role, operating out of our New York regional headquarters, is crucial to shaping Engine North America's growth trajectory. You will join a small, entrepreneurial team that thrives on the challenges of building and problem-solving in a competitive and regulated market.

At Engine by Starling, we are dedicated to collaborating with top banks globally that aspire to develop rapidly growing businesses utilizing our innovative technology.Engine represents Starling's software-as-a-service (SaaS) platform, initially designed to support Starling, and now operating as an independent entity for two years.Starling has achieved remarkable growth, significantly attributed to our modern technology infrastructure developed from the ground up. This advanced SaaS platform is now accessible to banks and financial institutions worldwide, enabling them to harness innovative digital features and streamline back-office operations, contributing to Starling's success.We are seeking forward-thinking professionals to join our team, foster client relationships, and understand their needs to provide solutions through Engine’s technology.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our state-of-the-art core banking software. Originally crafted to empower Starling, our cloud-native SaaS platform now aids banks and financial institutions around the globe in modernizing their operations and delivering outstanding digital banking experiences.With our headquarters in the UK, we are expanding globally, with offices in New York, Toronto, Dublin, Dubai, and Sydney. We have recently announced significant investments in the US market and are eager to establish a core team to penetrate this market.This position is based in the New York metropolitan area, and we prefer candidates within a commutable distance of our New York office. Other East Coast locations may be considered. This role will involve travel within the US and some international travel.Role OverviewWe are in search of an enthusiastic Marketing Associate to support our North American go-to-market strategies across campaigns, events, sales, and partner marketing. This role is perfect for someone early in their marketing career with B2B SaaS experience—especially in financial services, banking, consulting, or fintech—who is eager to deepen their knowledge in marketing operations, campaign execution, and field marketing at a rapidly growing technology company.Key ResponsibilitiesCampaign Execution and Marketing OperationsSupport the planning, implementation, and analysis of marketing campaigns...

Our MissionAt Omnea, we are transforming the operational landscape for enterprise businesses, focusing initially on the challenging aspects of procurement. The traditional procurement process can span months, involve over 50 emails, and require input from Finance, Legal, Security, and IT departments for approval.We have successfully secured $75M from Khosla Ventures, Insight Partners, and Accel to revolutionize this process. Our AI-driven platform integrates every stakeholder, step, and system, making purchasing swift, secure, and streamlined. With features like a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we’re setting a new standard in procurement.The market potential is enormous, valued at over $7B, and our rapid growth—tenfold in ARR to double-digit millions within just 18 months—demonstrates this opportunity. We are proud to count global leaders such as Spotify, MongoDB, Monzo, and Albertsons among our clients. Recently, we were recognized as the 4th fastest growing startup in Europe.Our team consists of seasoned professionals who previously scaled Tessian, a cybersecurity technology firm backed by Sequoia, Balderton, and Accel, and successfully navigated its acquisition post-Series C. Our diverse group includes former founders and operators who have built unicorns, developed top-tier products, and executed at the highest levels. You will collaborate with industry leaders like Ben, Abs, Sabrina, and Rebe.The RoleWe are in search of a pioneering Client Solutions Engineer to join our dynamic team in New York.In this role, you will serve as a vital connection between our Product and Customer teams. Your mission will be to tailor Omnea's platform to meet client requirements, delve into technical setups, resolve intricate integration issues, and contribute to the evolution of procurement.You will engage directly with leading tech companies such as Spotify, TeamViewer, McAfee, Pleo, and others, assisting them in maximizing the benefits of Omnea.This is a unique chance to join Omnea during a critical phase of our growth, partnering with a team of exceptional professionals.

Our MissionAt Omnea, we’re revolutionizing enterprise operations by addressing the most challenging aspects of procurement. This often cumbersome process can involve numerous emails, and collaboration across Finance, Legal, Security, and IT departments just to approve a single purchase.We have successfully secured $75 million from Khosla Ventures, Insight Partners, and Accel to drive this transformation. Our AI-driven platform seamlessly connects people, processes, and systems, ensuring a fast, secure, and efficient purchasing experience. With features such as a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we are setting a new standard in procurement.The procurement industry represents a $7 billion+ opportunity, and our growth trajectory is a testament to this: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global leaders like Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team boasts experience from Tessian, a cybersecurity tech company backed by Sequoia, Balderton, and Accel, and acquired post-Series C. With a mix of former founders and operators who have scaled unicorns and delivered top-tier products, you will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.The RoleWe are seeking a Senior Client Solutions Engineer to join our New York office as the first senior technical customer hire. This pivotal role will involve leading the most intricate customer-facing technical initiatives in the US, serving as a senior technical authority across the organization, and playing a critical part in how we support and scale enterprise customers from our New York hub.You will work at the intersection of Customers, Product, and Engineering—remaining hands-on while also establishing standards, processes, and expectations for customer engineering as we expand our presence in the US.This role offers the unique opportunity to engage directly with some of the world's leading technology companies.

Job Title: Director of Client SuccessLocation: New York, NY or Atlanta, GA; Remote options availableAbout Us:At ClarityPay, we are on a mission to revolutionize the point-of-sale credit landscape, delivering unparalleled value to merchants. With offices in both NYC and Atlanta, our rapidly expanding fintech company equips large merchants with customizable “Pay-Over-Time” solutions, including monthly installment plans, Buy Now Pay Later (BNPL), and revolving credit products. We tackle complex credit challenges with agility, precision, and smart technology to ensure optimal outcomes for our partners.Our clients depend on us to enhance their customer service, foster growth, and cultivate loyalty. Our core values—merchant-first mentality, data-driven insights, a commitment to understanding the 'why', relentless learning, and teamwork—drive our dedication to providing outstanding customer experiences at both speed and scale.Role Overview:We are looking for a dynamic Director of Client Success to oversee a portfolio of clients, fostering success and advocacy for ClarityPay. This role entails onboarding clients and managing daily program operations. You will strengthen client relationships, drive performance to meet objectives, tackle critical issues, and ensure overall client satisfaction. Alignment of client expectations will be your priority as you work towards achieving shared goals. Analyzing data and feedback will be essential for identifying improvement opportunities and executing them effectively. Collaboration with cross-functional teams, including Business Development, Marketing, Product, Operations, Risk, Finance, and Legal, will be key.Key Responsibilities:Act as the primary liaison, facilitating communication between clients (merchants, service providers, and platforms) and internal teams (e.g., Product, Operations, Legal).Lead the client implementation work plan, ensuring a smooth transition in partnership with Business Development and internal teams (e.g., Product, Compliance, Marketing, Risk, Operations, and Finance) and client representatives.Set clear performance expectations with clients and internal stakeholders, track progress, and report outcomes.Continuously monitor and assess performance and customer experience metrics.Create growth and success strategies, identify opportunities for improvement, present analytical insights, and ensure program performance aligns with overall strategy.Manage day-to-day client inquiries and challenges to enhance client satisfaction.

About the Role:As an integral part of our Advertiser Solutions team, you will be instrumental in implementing PubMatic's demand sales strategy for agency holding companies. Your main responsibilities will include forging new partnerships, managing key client accounts, and working collaboratively across various teams to ensure the success of our programmatic advertising solutions. Your deep understanding of digital advertising, paired with a strategic mindset for client engagement, will empower you to promote sustainable growth and make a significant impact. What You’ll Do:Drive sales growth by expanding platform adoption within the WPP commercial partnership, while actively seeking out new business opportunities with the holding company.Establish and nurture high-value relationships, utilizing your industry expertise and existing network within WPP to elevate engagement with stakeholders.

Client Services Overview:At R&T Deposit Solutions, our Client Services team is instrumental in delivering an outstanding client experience from the initial onboarding phase through ongoing support. Our focus is on client success management, technical integrations, and swiftly addressing inquiries. We collaborate closely with Product, IT, and Relationship Management teams to enhance client satisfaction and operational efficiency. By centralizing our support, implementation, and client success functions, we empower our clients to leverage the full potential of R&T’s innovative solutions.Position Overview:The Client Services Intern will engage in a dynamic learning experience within the financial technology sector, focusing on client support and process enhancement initiatives. This role provides insight into core client service functions, including onboarding processes, support triaging, and best practices in client account management. The intern will also play a vital role in process improvement projects, client experience evaluations, and documentation efforts aimed at boosting operational efficiency and service quality. This opportunity is perfect for students keen on exploring the fintech and financial services landscape.Key Responsibilities:Assist in managing client inquiries and support requests.Contribute to the onboarding process for new clients.Participate in analyzing and improving client experience.Support documentation and process improvement initiatives.Collaborate with team members on various projects to enhance service delivery.

About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, scheduling, and payment—allowing knowledge sharing to focus on delivering impactful insights.As a rapidly growing and profitable company, we are expanding our expert network and launching innovative products and offices, with our headquarters in San Francisco and additional locations in Brooklyn and Bangalore. Our clientele includes some of the fastest-growing names in digital health, technology, investment, consulting, and AI Labs, all supported by leading marketplace investors and operators from companies like DoorDash, Airbnb, and Affirm.Our VisionWe believe that human knowledge is the world’s most valuable asset. Despite our interconnectedness, much of this knowledge remains untapped and underutilized. Our mission is to make human knowledge easily accessible and scalable by crafting tools for the knowledge economy of the future.Role OverviewAs a Client Solutions Associate, you will be at the forefront of connecting our clients with the right experts. You will play a crucial role in expanding our network and enhancing our impact by facilitating qualitative interviews between clients and subject matter experts.This dynamic role demands a proactive approach and adaptability, with each day presenting new challenges. Strong client communication skills are essential as you work to refine processes that improve our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek individuals who are eager to embrace the challenges and rewards of business growth while fostering a loyal user base.Key ResponsibilitiesAs a Client Solutions Associate, you can expect to engage in the following:Client-Expert Connections: Identify and match experts to clients for research interviews, maintaining ongoing communication to ensure successful connections and high client satisfaction.Project Management: Oversee your clients' research projects, ensuring they meet deadlines and quality standards.

AHEAD specializes in creating innovative platforms that drive digital business success. By integrating state-of-the-art cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital transformation goals. At AHEAD, we are committed to fostering a culture of inclusivity where every voice matters. We strive to create an environment that encourages everyone to contribute, effect change, and shape our organizational culture. As an equal opportunity employer, AHEAD does not discriminate against individuals based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We welcome all candidates who can enrich AHEAD with diverse ideas and perspectives.The Client Solutions Engineer Manager will oversee the daily operations of AHEAD’s Solutions Engineering Team based in New York and New Jersey. This role involves collaborating closely with the local Managing Director of Sales to enhance sales and revenue generation. The manager will also be responsible for raising awareness of AHEAD’s solutions and working with potential clients to understand their unique needs. Furthermore, this position will track key performance metrics to assess team performance, identify high-potential employees for future leadership roles, and coordinate effectively with other departments.

Join our dynamic team at The Trade Desk as a Senior Client Service Director. In this pivotal role, you will lead a team dedicated to delivering exceptional client experiences on a global scale. Your expertise in client relations and strategic oversight will be crucial as you collaborate with cross-functional teams to drive success for our clients. You will play an instrumental role in shaping our service delivery strategy and enhancing client satisfaction.

About Resolve AIAt Resolve AI, we are revolutionizing the way software maintenance and troubleshooting are handled in production environments. Our innovative platform employs autonomous AI technology to efficiently diagnose and resolve intricate system issues from start to finish.Founded by industry pioneers Spiros Xanthos and Mayank Agarwal, who were instrumental in developing OpenTelemetry and leading Splunk Observability, we have achieved two successful exits to major corporations, Splunk and VMware.We have secured over $150 million in funding from distinguished investors including Lightspeed, Greylock, Unusual Ventures, and prominent individuals like Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.Joining Resolve AI at this pivotal moment in our growth offers a unique opportunity to be part of an AI-driven company reshaping the engineering landscape.

Join Our Innovative Team at SanaSana is at the forefront of AI innovation, dedicated to developing superintelligent solutions that enhance workplace efficiency. Our vision is to empower organizations to achieve their goals more swiftly by enabling seamless access to knowledge, automating repetitive tasks, and facilitating continuous learning through advanced AI technologies. As a proud member of the Workday family, we are committed to creating AI that complements human effort rather than replacing it.Our mission is realized through our two flagship products: Sana Agents and Sana Learn. Sana Agents streamline access to a company's applications, knowledge, and data, allowing AI agents to perform meaningful tasks that empower teams to process information at unprecedented scale. Sana Learn serves as an intelligent learning hub, merging a modern learning platform's simplicity with features such as AI tutoring, automated content generation, and interactive applications, transforming knowledge from mere accessibility to actionable insights.We are a dynamic and talented team made up of engineers and designers from leading firms like Google, Spotify, Apple, and Databricks, all driven by a passion for technical excellence and rapid product iteration. Our tools already support over a million users in enhancing their work and learning experiences across numerous top-tier enterprises, and we are just getting started.Your Role as a Solutions EngineerIn this pivotal position, you will serve as a vital link between our product development team and clients by working with both Sana Agents and Sana Learn. Collaborating with some of the most innovative organizations globally, you will design, validate, and implement solutions that redefine how their workforce operates and learns.For Sana Agents, you will assist clients in operationalizing agentic AI by connecting systems, designing workflows, and showcasing the capabilities of intelligent agents in navigating and utilizing corporate knowledge and tools. In the context of Sana Learn, you'll partner with Learning & Development, HR, and business leaders to architect modern learning ecosystems that include AI-driven content creation and enterprise-level training programs, analytics, and integrations.As the adoption of Sana Agents and Sana Learn expands with our growing client base, your responsibilities may evolve to include mentoring new solutions engineers, scaling the solutions you've crafted, and developing playbooks to ensure the successful implementation of Sana solutions at scale.

About incident.ioincident.io is the premier AI-powered incident response platform designed to empower teams to significantly minimize incident response times and enhance overall reliability. Our platform integrates on-call management, incident response, AI-driven site reliability engineering (SRE), and status updates into a cohesive solution that equips teams to act swiftly, reduce service disruptions, and keep customers informed.Since our launch in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, managing more than 500,000 incidents effectively. Every month, thousands of responders in Engineering, Product, and Support utilize incident.io to restore services more rapidly, maintain alignment under pressure, and focus on what truly matters.We are a rapidly expanding, ambitious team that prioritizes our customers, product excellence, and a touch of magic in everything we create. With $100 million raised from Index Ventures, Insight Partners, and Point Nine, along with contributions from technology leaders, we are poised for growth.The TeamOur Solutions Engineering team serves as the crucial link between our innovative offerings and the distinct needs of our clients. As technical specialists with profound knowledge of incident.io's platform, they collaborate closely with our Account Executives to showcase the comprehensive potential of our solutions.This energetic team excels at transforming complex technical ideas into clear business value, guiding clients through extensive product evaluations and developing customized solutions. Whether leading proof of concepts, tackling complex integration inquiries, or providing essential market insights to inform our product strategy, our Solutions Engineers are vital in advancing intricate deals and ensuring customer satisfaction from the outset.What You’ll Be Doing:Collaborating with Account Executives to understand customer requirements.Demonstrating the capabilities of our platform through tailored presentations.Leading proof of concept initiatives to validate our solutions.Addressing complex technical queries and integration challenges.Providing valuable feedback to shape product development.

As a Client Success Manager at Madhive, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our innovative solutions. You will be responsible for building strong relationships with clients, understanding their goals, and providing tailored support to help them succeed. Your expertise will help clients navigate our platform effectively, driving their satisfaction and loyalty. Join us to make a significant impact on our clients' success stories!

At AHEAD, we specialize in crafting innovative platforms that empower digital business transformation. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to fully realize the potential of digital transformation. We are dedicated to fostering a culture of inclusivity at AHEAD, where every voice is valued and respected. Our environment encourages open dialogue, empowering individuals to drive change and shape the future of our company. AHEAD is proud to be an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law. We welcome all candidates who will contribute to the diversity and enrichment of ideas and perspectives at AHEAD.Role Overview: Senior Client Solutions Engineer The Senior Client Solutions Engineer plays a pivotal role in supporting AHEAD's Client Directors by delivering compelling technical presentations and providing design assistance for our solutions and services to both existing and potential clients. This role encompasses ownership of all technical elements during the sales process, ensuring a seamless transition to the consulting and services team while maintaining robust client relationships. As a thought leader within our Engineering organization, you will be tasked with designing, architecting, and occasionally consulting for AHEAD clients. We expect you to possess extensive knowledge of our Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. Your aim should be to establish expertise and industry credibility across multiple segments to drive the sales of our products and services. Collaboration is key; you will work alongside Client Directors to develop cohesive strategies for existing and prospective clients. This includes identifying potential technologies and vendors to partner with in specific accounts, as well as driving this strategy throughout the sales cycle. Successful Senior Client Solutions Engineers excel in time management and prioritization. Your mission is to evolve into the technical thought leader for each of your clients.

About ClaylabsAt Claylabs, our mission is to empower organizations to transform innovative growth ideas into tangible results.We believe that growth is a creative endeavor, not a mere formula. Identifying and engaging with your ideal customers requires unique strategies and ongoing refinement. In a world where AI accelerates execution and replicates tactics, creativity remains the only enduring advantage. We are proud to support thousands of clients, including industry leaders like Anthropic, Notion, Google, and Ramp, by providing distinctive data insights, signals, and AI-driven research.In 2025, we celebrated surpassing $100M in revenue and successfully secured a $100M Series C funding round at a valuation of $5B, supported by prestigious investors such as Sequoia, CapitalG, and First Round. Additionally, we launched our second employee tender offer and initiated a community equity round for our clients, agency partners, and club members.Here are some key aspects of our organization:Our community includes over 11,000 customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30,000 members on Slack.Our culture is distinct both inside and outside the workplace. Our team encompasses DJs, activists, writers, clowns, marathon runners, skydivers, psychedelic therapists, social workers, and more.Every employee has the opportunity to work with top-notch coaches specializing in creativity, management, and other areas — at no cost.Our guiding operating principles — including negative maintenance and non-attached action — shape our work ethos. Discover more about them here.Learn more about us in the New York Times.