Business Operations Lead

As the Business Operations Lead at rain, you will play a pivotal role in driving operational excellence and strategic initiatives across our organization. You will collaborate with cross-functional teams to optimize processes, enhance productivity, and implement innovative solutions that support our growth and success.

About PlaygroundAt Playground, our mission is to make high-quality child care accessible to everyone. We have developed a state-of-the-art software solution to streamline all aspects of managing a child care business, allowing providers to concentrate on delivering exceptional care—the irreplaceable human touch—while our software handles the administrative tasks. Our goal is to create a child care management platform that alleviates the burden of operational responsibilities for center managers.Currently, Playground is at a pivotal moment, ready to accelerate our growth. After securing significant funding and multiple state contracts, we are collaborating with thousands of schools nationwide. Our founders have been recognized as part of Forbes’ 30 Under 30.We are a proactive team of problem solvers eager to tackle large-scale, intricate projects. If you are passionate about addressing impactful challenges in a dynamic startup environment and wish to partner closely with company leadership to cultivate operational excellence, we invite you to apply!

Finance and Business Operations LeadFinance · New York CityFull-time NYC-based $150,000–200,000About MutinyFounded by veterans of GTM teams, Mutiny addresses the critical challenge of resource dependencies that stifle growth. We believe that the individuals closest to our customers possess the insights needed to innovate, yet they often lack the tools to act swiftly. Our mission is to empower sales and marketing teams with an AI-native platform that accelerates the creation of high-quality, on-brand customer experiences that truly resonate with buyers.We are tackling one of the most intriguing challenges in technology today: how to effectively scale 1:1 marketing while eliminating bottlenecks across GTM teams. We aim to provide every sales representative with the capabilities of a full marketing team.Role OverviewAs Mutiny grows, our challenges evolve. It is essential to gain insights into the operational mechanics of our business as we move beyond mere execution tasks. We need clarity on revenue streams, conversion drivers, and the effectiveness of various segments, pricing, and GTM strategies.We are seeking a Finance & BizOps Lead who can synthesize data, systems, and revenue into actionable strategies. Your expertise will help us bridge the gap between insights and implementation.Key ResponsibilitiesYou will take ownership of our financial and operational growth model. Your responsibilities will include:Developing and maintaining realistic revenue and funnel modelsCollaborating with GTM teams to understand outcome determinantsIdentifying inefficiencies and potential revenue opportunitiesCreating systems and workflows that enhance operational efficiencyThis position transcends traditional reporting; it is about transforming insights into strategic actions that drive results.

Join the Method TeamAt Method, we've revolutionized the way individuals connect to their financial accounts. Our innovative API combines real-time liability connectivity with instant payment execution, making it seamless for users to link their financial accounts to the applications and services they prefer.With over 45 million users and 350 million liability accounts connected without credentials, we've processed more than $2.5 billion in payments, enabling users to save millions in interest. One in three credit cards in the U.S. is part of the Method ecosystem, and leading financial institutions such as SoFi, Bilt, Cleo, Sezzle, Figure, and Aven depend on our APIs to deliver exceptional experiences to millions of consumers.Our dynamic team of over 50 professionals operates across multiple offices in Austin, San Francisco, New York City, and Washington D.C. We're excited to maintain our momentum in collaboration with top investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. To discover more about us, visit our blog!Your ImpactAs the Finance and Business Operations Lead, you will spearhead high-impact projects and forge partnerships that enhance our business value. This role entails analyzing finance, product, and business data. Example projects may include optimizing gross margin, developing pricing strategies and tools, identifying new data partnerships, and creating product analytics dashboards. You will primarily collaborate with our Head of Finance and Business Operations and COO, while engaging in cross-functional projects that require cooperation with various departments.Your ResponsibilitiesShape the Future: Take a central role in our financial forecasting and investor relations, effectively communicating our vision and performance to stakeholders as we navigate our growth journey. You will be tasked with building and maintaining the financial model for the business.Uncover Insights: Utilize your SQL proficiency to analyze data and uncover actionable insights that directly impact our key partnerships, target setting, and business strategies. You will support essential product partnerships focused on driving margin optimization, product innovation, and overall growth.Empower Decision-Making: Serve as the crucial link between data and strategy by analyzing potential partnership opportunities, tracking key metrics, and working with cross-functional teams to ensure our financial forecasts and targets are consistently data-driven and forward-looking.

Role overview The Business Operations Lead at Rowspace will work side by side with the founders in New York City. This role sits at the intersection of strategy and execution, shaping company direction while handling a broad mix of projects. The work ranges from building financial models and engaging with customers to addressing gaps on the team. Turning high-level goals into concrete outcomes and collaborating across different functions are central to success here. What you will do Lead strategic initiatives from planning through execution, including go-to-market strategies, pricing models, and market segmentation. Act as an analytical partner to the founders by developing analyses and frameworks that inform major decisions. Collect and synthesize insights from customer feedback, sales pipeline data, and product usage to shape recommendations. Participate in customer-facing activities, such as discovery calls, product demos, onboarding, and quarterly business reviews. Take ownership of cross-functional projects that lack a clear lead, ensuring important work moves forward. Support hiring efforts and help build the Rowspace team as the company grows. Requirements 3–7+ years of relevant experience, such as management consulting, investment banking, private equity, or a high-growth startup, with a focus on solving complex problems. Strong analytical abilities, including experience with financial modeling, market analysis, and pricing strategy. Self-motivated and proactive, able to set priorities and focus on key objectives without close supervision. Clear, effective writing skills, with the ability to communicate complex topics in straightforward memos or presentations. Comfort working in ambiguous situations and shifting quickly between tasks, from competitive analysis to customer meetings to recruiting. Interest in the financial services sector and a desire to deepen industry knowledge.

ReKlame Health is a clinician-led provider group in New York, using technology to deliver behavioral health care, addiction treatment, medication management, crisis intervention, and care coordination. The organization is committed to making mental health services accessible to people who have often faced barriers to care. Each year, millions of adults in the U.S. experience mental health challenges, and opioid overdose remains a leading cause of death for those under 50. ReKlame Health works to close these gaps by making high-quality behavioral health and addiction services available to more people. Role overview The Business Operations Lead will drive improvements in the systems and workflows that support ReKlame Health’s growth. This New York-based role reports to the CEO and collaborates closely with the Head of Clinical Operations and other leaders. The position is well-suited to someone who enjoys solving complex problems, stays organized in busy settings, and can turn challenges into practical solutions. The Business Operations Lead will help refine daily operations and set the stage for future expansion. Main responsibilities Develop and improve internal systems and workflows for both business and clinician operations Streamline onboarding and credentialing processes Support recruitment and workforce planning Contribute to growth initiatives and key company objectives Work with the CEO and leadership team to drive operational improvements Who will succeed in this role Strong problem-solving skills and comfort with complex challenges Ability to stay organized and manage multiple priorities Interest in understanding how different business functions connect Enjoys building structure and clarity in organizations that are evolving This position offers the chance to help shape ReKlame Health’s future and contribute to greater health equity and access to mental healthcare.

AstralAt Astral, our mission is to enhance the productivity of the Python ecosystem by developing cutting-edge developer tools that empower developers to deliver exceptional software more swiftly.We are widely recognized for our open-source projects such as uv, Ruff, and ty, which represent some of the fastest-growing software initiatives in history. Our community comprises tens of millions of developers worldwide, built on the trust we have established by consistently delivering impactful, high-quality tools. Recently, we unveiled the private beta of our inaugural commercial product, pyx, and have been collaborating closely with leading software firms ahead of our general availability.The RoleWe are in search of our inaugural dedicated Business Operations Lead to facilitate Astral’s expansion into its next growth phase. You will collaborate intimately with the executive team and liaise across marketing, talent acquisition, sales, operations, and finance to propel key initiatives forward. This position is highly cross-functional, requiring a generalist who is willing to delve into all business and operational aspects of a high-growth startup. Your responsibilities will include:Growth: Spearhead initiatives that engage and activate our developer communities through events, partnerships, and collaborative efforts.Strategic Finance: Collaborate with leadership on financial operations, including the operating model, cost optimization, reporting, tax, accounting, and treasury management. Own financial analyses and reporting cycles that guide company decisions and negotiate significant cloud contracts.RevOps: Oversee process design and reporting within the revenue engine, ensuring that operational data aligns seamlessly with forecasts and company projections.Talent: Partner with the team on hiring operations — from application review and interview process efficiency to onboarding and talent development — ensuring that Astral scales with purpose. Think critically about the composition and structure of the Astral team and provide insights on our hiring strategy.

Join Appian as a Director of Business Operations, where you will lead strategic initiatives and optimize operational processes to drive growth and efficiency. This pivotal role requires collaboration with cross-functional teams to implement innovative solutions that enhance productivity and performance.

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

Join our dynamic team at Vendelux as a Business Operations Specialist. In this role, you will play a pivotal part in streamlining operations, enhancing efficiency, and driving growth initiatives. You will be responsible for analyzing workflows, implementing process improvements, and collaborating with various departments to ensure operational excellence.

At Prosper Health, we are dedicated to enhancing the lives of autistic and neurodivergent adults by providing innovative mental health solutions.Over the last 25 years, the number of autism diagnoses has increased significantly, yet autistic adults continue to be largely underserved. This neglect has resulted in alarming outcomes, including high rates of concurrent mental health issues and reduced life expectancy. Prosper Health is committed to changing this narrative.We offer specialized mental health services for autistic adults that are covered by insurance. Our approach has empowered tens of thousands to receive their first autism diagnosis, collaborate with neurodivergent-affirming therapists, and foster a sense of community. Our results significantly surpass traditional care methods, showing marked improvements in mood, anxiety, and overall quality of life.As we continue to grow—tripling our growth rate year over year and achieving mid-double-digit millions in revenue with thousands of active clients and over 400 clinicians—we are a high-ownership, mission-driven team pioneering unprecedented solutions for autistic and neurodivergent adults.The RoleWe are seeking a Strategy and Operations Lead to oversee Prosper Health’s assessment business from start to finish.Our autism assessment service has revolutionized the diagnostic process for neurodivergent adults by making high-quality evaluations widely accessible. The assessment is a crucial moment for our clients, and your role will be vital in maintaining the highest clinical standards as we scale.Assessments are a key driver for Prosper and serve as a significant strategic differentiator. In the coming years, we aim to expand our assessments from thousands to hundreds of thousands annually, all while enhancing clinical quality, rigor, and client support.You will work closely with both company and clinical leadership to ensure the ongoing success of the assessment business, including broadening the range of conditions we assess, enhancing psychologist support, fortifying clinical quality systems, streamlining assessments, and developing the infrastructure needed to support our expanding clinician network.

Vendelux empowers businesses to identify and leverage the most impactful events. Event marketers are the vital force behind successful organizations, skillfully generating leads and fostering world-class brands. At Vendelux, we are committed to amplifying the impact of every event a company sponsors or attends.As a Series A SaaS innovator, we provide the definitive system of record for event marketing. Our software platform delivers exclusive insights that enable fast-growing companies to pinpoint the events, conferences, and trade shows that yield the highest return on investment. Our AI-driven platform is hailed by clients as the ultimate tool for event marketers.Founded in 2021, Vendelux recently secured a $14 million Series A investment led by FirstMark, a venture capital firm with a portfolio that includes renowned companies such as Shopify, Pinterest, Discord, Airbnb, DraftKings, Carta, and Justworks. Our leadership team is composed of esteemed professionals from Bain, ZoomInfo, Shutterstock, Compass, ModernLoop, Forter, Zulily, and NewtonX.We are seeking a Strategic Business Operations Partner who can navigate both high-level strategy and ground-level execution. This role, reporting directly to the Head of Business Operations, is integral for connecting various departments such as Sales, Customer Success, Partnerships, Marketing, Finance, Data, and Product. The position is dynamic, requiring data analysis to inform decision-making, program and process development, and initiative execution that drives optimization and scalability. This is a unique opportunity to influence workflows and priorities across the organization.This is a full-time, onsite role based in our headquarters located in New York City.

Who are we?At Cohere, our mission is to harness intelligence to benefit humanity. We are dedicated to training and deploying cutting-edge models for developers and enterprises that create AI systems, delivering extraordinary experiences such as content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. We believe our work plays a pivotal role in the widespread acceptance of AI technologies.Our team is passionate about innovation, and each member is dedicated to enhancing the capabilities of our models and the value they bring to our customers. We thrive in a fast-paced environment, diligently working to prioritize customer needs.Cohere is composed of top-tier researchers, engineers, designers, and more, all excelling in their fields. We value a diverse array of perspectives as essential to crafting exceptional products.Join us in our mission to shape the future!The Strategy & Business Operations team is dedicated to empowering decision-making on essential C-level matters and acting as a catalyst for functional priorities throughout the organization. We are seeking a Business Operations Lead to join our team, reporting directly to the Head of BizOps, with a focus on strategy, corporate development, and cross-functional initiatives.In this key individual contributor role, your responsibilities will include:Collaborating with and building consensus among leaders across the organization, including product, go-to-market (GTM), and research and engineering teams to influence strategic decision-makingOptimizing pricing and packaging strategies to ensure our offerings are both appealing to customers and profitableDeveloping financial models and analyses to assess both new and existing opportunitiesContributing to initiatives in corporate development, including fundraising, strategic partnerships, investor relations, mergers and acquisitions (M&A), and moreConducting market and competitive analyses to anticipate emerging trends and identify new avenues for innovation and growth

Socure is seeking a Business Operations Analyst based in New York, NY. This role centers on refining company processes and contributing to projects that influence the future of digital identity verification. Key responsibilities Review business processes to identify areas for improvement and recommend actionable changes. Put new solutions in place to streamline operations and boost effectiveness. Partner with colleagues from various departments to understand their needs and communicate findings. Apply data-driven analysis to guide decisions and support Socure’s growth. Collaboration and impact This position interacts with multiple teams, sharing insights that help guide Socure’s operational strategy. The work has a direct effect on the company’s progress in digital identity verification.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

About FirstbaseFirstbase is the go-to platform for tens of thousands of businesses, ranging from fledgling startups to established public enterprises, looking to simplify compliance, finance, analytics, and every component of back-office operations. We provide an integrated solution to manage your entire company seamlessly.Our mission is to make business management feel effortless and magical. We achieve this by consolidating the general ledger and harmonizing data across all business functions. Compliance tasks are flagged and often resolved automatically, while real-time business metrics are accurate, accessible, and user-friendly. Whether you need to hire new talent, send an invoice, or file taxes, you can accomplish it all from a single interface.We are innovating by bundling services that have never been bundled before. Our vision goes beyond creating an incorporation tool, an ERP, or an AI accountant; we are pioneering a completely new category: the Company OS.How We OperateWe value the clarity and focus that come when distractions fade away, allowing us to make the right decisions at the right time. These moments inspire our best work, and we continuously strive to cultivate them.We prioritize craftsmanship over mere busyness, clarity over complexity, and resilience above all — whether it demands hard work or patience. We set high goals, reject mediocrity, and communicate with fearless transparency.We are committed to fostering rapid career advancement and take pride in nurturing talent from within, always favoring internal promotions over external hires.About the TeamOur Business Operations team is responsible for aligning goals, ensuring clarity, and executing strategies throughout the organization, promoting operational excellence at every level. We work swiftly, tackle complex challenges using data, and maintain smooth operations as we scale. You will have the opportunity to lead impactful projects, influence strategic decisions, and engage in a collaborative, remote-first culture that champions innovation and initiative.Your RoleAs a strategic team member, you will convert ideas into tangible results, spearheading new product launches, leading go-to-market strategies, and using data analytics to inform decisions, enhance performance, and expand operations across the organization.Key responsibilities include:Collaborate with cross-functional teams to conceptualize, validate, and launch innovative product offerings.Establish KPIs and success metrics for pilot projects and monitor performance post-launch.Develop and implement operational strategies to optimize business processes.

Rockstar is seeking a passionate and innovative leader to join a prominent digital healthcare company dedicated to enhancing support for neurodivergent adults in their care, community, and daily lives. This organization is highly ambitious and mission-driven, emphasizing first-principles thinking, a meritocratic culture, and providing individuals with genuine ownership and responsibility. With a streamlined structure and a remote workforce, they can operate swiftly while upholding exceptional clinical standards within a nurturing and considerate environment.The RoleThe Strategy & Operations Lead will oversee the entire assessment business, playing a crucial role in the company's mission. Their autism assessment initiative has revolutionized diagnostic processes for neurodivergent adults, making high-quality evaluations widely accessible. As a pivotal moment for clients, the Lead will ensure the delivery of an outstanding experience that adheres to the highest clinical standards as the company scales.Assessments are a primary driver for the company and a significant strategic advantage. Over the next few years, the organization aims to expand from thousands to hundreds of thousands of assessments annually while enhancing clinical quality and efficacy, setting clients up for success.The Lead will collaborate closely with both organizational and clinical leadership to foster the ongoing success of the assessment business. Responsibilities include broadening the range of conditions assessed, improving psychologist support, reinforcing clinical quality systems, optimizing assessment efficiency, and establishing the necessary infrastructure to accommodate a rapidly growing clinician network.Your ResponsibilitiesOversee the operational performance of the assessment function, managing the delivery model, monitoring outcomes, and driving continuous improvement.Lead strategic initiatives that further the clinical mission, including cross-functional projects that expand clinical offerings, reduce assessment cycle times, and enhance post-assessment recommendations and support.Define and implement scalable clinical quality measures in collaboration with clinical leadership, transforming clinical standards into quantifiable processes and frameworks.Develop systems that facilitate clinical scaling, documenting successful practices, designing repeatable workflows, and implementing operational infrastructure to support growth.Guide and align a team of clinical experts, serving as a vital operational bridge across the organization while establishing clear priorities and rhythms for the clinical team.

Join Sotheby's as a Business Operations Manager and play a pivotal role in driving operational excellence across our esteemed auction house. You will be responsible for optimizing processes, enhancing communication across departments, and ensuring that our business operations align with strategic objectives. This position offers an exciting opportunity to contribute to the legacy of one of the world's leading art and luxury auction houses.

Join Numeric as a Founding Business Operations and Strategy Leader. In this pivotal role, you will drive operational excellence and strategic initiatives, solving complex challenges in a rapidly evolving environment. You will partner closely with our leadership team to analyze and implement solutions across various functions, including go-to-market strategies, product analytics, and sales enablement. If you are a proactive problem solver with a passion for building and optimizing processes, we want you on our team.

About UsAt Simile, we believe that critical decisions should be informed by data and insights, not left to chance. Our revolutionary AI simulation of society enables organizations to model human behavior with unprecedented accuracy, empowering them to make informed choices before they act.With $100 million in funding from notable investors such as Index Ventures and leading AI experts like Andrej Karpathy and Fei-Fei Li, we are at the forefront of AI-driven innovation, helping companies navigate complex scenarios, from financial forecasting to policy testing.Your RoleWe are looking for a Finance & Operations Lead who will take charge of establishing robust financial and operational frameworks as we scale following our Series A funding. You will bring your expertise in creating best-in-class financial systems and processes, starting from a solid assessment of our current infrastructure.In this pivotal role, you will collaborate with leadership to refine our operational strategies and oversee the implementation of your recommendations, ensuring that we build a sustainable and efficient finance function.Key ResponsibilitiesFinance Systems & Controls: Evaluate existing financial and operational systems, develop a strategic roadmap, and lead the selection and deployment of necessary tools.Financial Operations: Manage the chart of accounts, oversee the closing process, financial reporting, AP/AR workflows, vendor payments, and expense management.External Partnerships: Act as the main point of contact for external accountants, tax advisors, and auditors, ensuring effective communication and timely deliverables.