Workplace Experience Manager

Writer seeks a Workplace Experience Manager to join the onsite team in New York City. This role focuses on building a positive, collaborative office environment where employees feel supported and engaged. Key responsibilities Foster a workplace culture that promotes teamwork and employee engagement Manage daily operations to keep office facilities clean, organized, and fully functional Work closely with various departments to enhance the overall employee experience Serve as a main contact for workplace needs and new initiatives Work location This position is fully onsite in New York City, NY.

Join Betterment as a Senior Manager of Workplace Experience, where you will play a pivotal role in shaping our workplace culture and enhancing employee engagement. Your mission will be to create a dynamic and inclusive environment that fosters productivity, collaboration, and well-being. You will lead initiatives that improve our workplace experience, ensuring that our employees feel valued and supported.

As a Workplace Experience Associate at Industrious, you'll play a crucial role in enhancing the workplace atmosphere for our clients and guests. Your responsibilities will include ensuring a welcoming environment, managing daily operations, and addressing client needs promptly and effectively. You will collaborate with team members to maintain high standards of service and operational efficiency.

At the Monad Foundation, we are a passionate team of ecosystem and community builders dedicated to significantly enhancing the impact of decentralized technologies. We are firm believers in the potential of the Monad blockchain, a high-performance EVM Layer 1, to revolutionize the world of decentralized applications.The OpportunityWe are seeking a proactive and detail-oriented individual to join our Workplace Operations team in New York City. This role is essential for managing the daily operations of our office and ensuring a smooth employee experience throughout their journey with us. The ideal candidate will create a welcoming environment, ensuring that all logistics for employees, candidates, and visitors run seamlessly.In this position, you will collaborate closely with the Recruiting, IT, and Operations teams, acting as a vital link between workplace logistics and employee experience. You should possess excellent communication and organizational skills, embodying a “host mentality” to make everyone feel valued and cared for. This dynamic role requires someone who excels in fast-paced environments, managing multiple responsibilities effectively.Our office is located in the Flatiron district of Manhattan, NYC. This position requires full-time on-site presence (5 days/week).

Legora builds AI-powered workspace solutions for legal professionals. Our technology helps lawyers work smarter and faster, making complex tasks more manageable. Leading firms in over 40 countries, including Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, trust our products. We focus on teamwork and continuous improvement, aiming to deliver technology that truly supports legal experts. Role Overview The Workplace Manager - Americas will lead day-to-day operations across Legora’s offices in the region. This position is based in New York City. The role centers on creating and maintaining a productive, safe, and welcoming office environment that supports employee satisfaction and business needs. What You Will Do Manage daily office operations for Legora’s Americas locations Oversee relationships with vendors and service providers Identify and implement improvements to office processes and environments Work closely with IT, Security, HR, Finance, and office leadership to ensure smooth coordination and high standards Respond quickly to workplace challenges and resolve issues as they arise Who Succeeds in This Role Proactive and organized, with a knack for creating effective routines Comfortable building new processes from the ground up Collaborative, able to work across teams and functions Quick to address practical challenges and maintain a high-quality work environment If building and shaping workplace experiences in a growing company appeals to you, Legora welcomes your application.

Role Overview On Running is looking for a Senior Project Manager focused on Retail and Workplace Technology to join the team in New York City. This role guides projects from early planning to final rollout, working closely with colleagues in construction, technology services, and international teams. The main focus: delivering advanced retail technology solutions across the Americas. What You Will Do Plan and deploy network infrastructure for new retail and workplace sites throughout the Americas. Work with internal teams and external partners at every project stage to keep goals aligned and outcomes successful. Set project timelines and maintain thorough documentation for each phase of technology projects. Oversee internet service provider planning and management for new locations. Handle procurement of network hardware and technology with global partners. Coordinate hardware installations with international network partners. Manage vendor relationships and planning to keep projects on track and deliverables met. Lead budget planning, monitoring, and reporting for assigned projects. Ensure all network deployments meet global standards and regulatory requirements. Partner with global teams on security camera planning and installation. Uphold On Running's technology standards and compliance policies worldwide. Produce site-specific documentation to support smooth handoffs to Technology Site Management teams. Work with the global PMO to identify and recommend ways to improve technology project delivery standards.

Synthesia is an AI video platform trusted by more than 90% of Fortune 100 companies. Since its founding in 2017 in London, Synthesia has expanded throughout Europe and the US, helping businesses strengthen visual communication and develop enterprise skills. The company recently secured $200 million in Series E funding, bringing its valuation to $4 billion. With total funding now over $530 million, Synthesia is backed by investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, as well as founders and operators from Stripe, Datadog, Miro, and Webflow. Role overview The Workplace Manager will play a key role in shaping the atmosphere and daily operations of Synthesia’s New York City office. This position focuses on creating and maintaining a workplace where employees can do their best work. Attention to employee satisfaction, productivity, and the quality of office facilities is central to the role. What you will do Design, manage, and maintain the NYC office environment to support a thriving team Foster a positive culture that reflects Synthesia’s values Take initiative to solve problems and improve the workplace experience What we look for Strong initiative and a proactive approach to workplace management Problem-solving skills and a focus on employee satisfaction Interest in building a positive and productive office environment

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more about us, please visit www.industriousoffice.com/careers.About the Role:This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.Assisting members with IT or wifi issues as needed, ensuring they have the support they require.

WithCoverage delivers AI-driven risk management for companies facing complex insurance challenges. Clients include GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee, along with leaders in hospitality, construction, manufacturing, and defense contracting. The team replaces the traditional brokerage model by combining expert risk advisors with proprietary technology and an in-house Agency Management System. This platform gives both human and AI agents full access to policies, exposures, claims, billing, and commissions, supporting automation and informed decision-making. Founded by JD Ross (Opendoor co-founder) and Max Brenner (Bain, Compound), WithCoverage has raised over $43M from investors such as Sequoia, 8VC, Khosla Ventures, and Crystal Venture Partners. The company’s mission is to fundamentally redefine risk management across the economy. Role overview This is the first dedicated Workplace and People Operations Associate at WithCoverage, based in New York City. The role focuses on building a strong workplace culture and ensuring smooth daily operations. More than just organizational tasks, this position aims to create an environment where employees can do their best work. Why join Accelerated growth: WithCoverage is expanding quickly, creating opportunities to learn, lead, and influence both your career and the company’s direction. Impactful work: The company supports innovative brands in consumer goods, hospitality, and defense contracting. Industry innovation: Proprietary technology, automation, and AI are transforming a traditionally slow-moving field. Compensation and rewards: Competitive pay, meaningful equity, and strong benefits. The company values internal advancement and offers clear career growth paths. What you will do As the inaugural Workplace and People Operations Associate, this role has a direct impact on company culture and operational efficiency. The focus is on building a thriving environment for all employees and supporting the day-to-day needs of the team.

Role Overview On Running is hiring a Lead Project Manager for Retail and Workplace Technology in the Americas, based in New York City. This role reports to the Senior Lead of the Global PMO and focuses on delivering technology infrastructure and systems for physical spaces across the region. The position centers on high-priority projects, upholding global standards, and supporting the Americas project team with process improvements and best practices. Every new store, workplace opening, and technology upgrade should meet On Running’s standards for quality and execution. What You Will Do Serve as the main point of contact and leader for Retail and Workplace expansion projects in the Americas, ensuring smooth coordination among the Global Project Team, Construction, Global Technology Site Services, and international vendors. Oversee and deliver key Retail and Workplace Technology projects, including new store and workplace launches, renovations, and technology refreshes from design through rollout. Manage the entire technology lifecycle for each project phase, from timeline planning and ISP coordination to final delivery. Responsibilities include procurement and installation of network infrastructure, RFID systems, payment devices, traffic counters, printers, audio/visual systems, and CCTV, all in line with global standards and security requirements. Identify and test new solutions, such as AI-powered tools and advanced RFID, and relay practical feedback to the Global technology team to help refine global standards. Review current deployment workflows and recommend project management approaches that improve team efficiency and project quality. Lead regional vendor management, ensuring hardware procurement stays on schedule and within budget. Monitor vendor performance to support both project needs and partner growth. Take full ownership of project financials, including tracking, reporting, and risk management. Work closely with Global Technology and Construction teams to address local requirements while maintaining the integrity of global infrastructure.

About Us:At Industrious, we pride ourselves on being the largest premium workplace-as-a-service provider, renowned for offering the highest-rated workplaces in the industry. Our mission revolves around creating exceptional experiences for teams of all sizes and stages, including our own. We understand that a great day at work is driven by the people around you and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in collaborative environments. As teammates, we foster new ideas and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Authenticity is Key: We believe that great days at work begin when everyone can express their true selves. Embracing diversity in backgrounds, thoughts, and ideas is crucial to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values your individuality. We celebrate our team members as unique individuals capable of achieving remarkable things when we work together.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and listed among Forbes’ Best Startup Employers.For more information, visit www.industriousoffice.com/careers.Role Overview:This position is an on-site hospitality role, requiring presence 5 days a week, and candidates must reside within a reasonable commuting distance from Houston, TX. To support this, we offer excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You are the key connector and the familiar face everyone recognizes. As the manager of your designated location, your business acumen will be instrumental in organizing details and communications to ensure seamless operations. You are confident engaging with executives, and you welcome the opportunity to learn and ask questions when necessary. Your enthusiasm drives you to connect with the broader business community, and you take pride in representing Industrious in your local market while identifying potential members to ensure they have an exceptional workday. Your genuine curiosity and consultative sales approach enable you to uncover and address clients' needs effectively. You will orchestrate outstanding events and embrace the hard work required to make them successful. Your passion lies in helping others succeed.

About Zip Zip builds an AI-driven platform focused on making enterprise procurement more collaborative and efficient. The company supports teams in streamlining procurement workflows across departments, tools, and suppliers. Organizations like T-Mobile, OpenAI, AMD, Mars, and Dollar Tree rely on Zip, which has helped save over $8 billion and manage more than $500 billion in spending. The team includes product leaders from Apple, Airbnb, and Meta, as well as procurement professionals from United Health, Sanofi, MGM Resorts, Discover, and NASA. Zip is backed by investors such as Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator. The company has raised $371 million and holds a $2.2 billion valuation. Recognition includes Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Role Overview The Workplace Operations Coordinator (Contract) will support the daily operations of Zip’s New York City office. This on-site role combines hospitality, operational support, and vendor management to create a welcoming, well-run workplace. The position is a one-year contract, with the possibility of extension or conversion to a permanent role. Regular attendance in the office, five days a week during business hours, is required to maintain a high-quality experience for employees and visitors. What You Will Do Oversee daily operations to keep the New York office clean, organized, and running smoothly. Act as the main point of contact for workplace-related questions and service requests. Manage office supplies, including ordering, stocking, organizing, and replenishing items as needed. Coordinate deliveries: place orders, receive packages, unpack items, and handle recycling of packaging. Maintain shared spaces such as kitchens, snack areas, and meeting rooms. Support seating arrangements, space planning, and occasional office moves. Manage room bookings and ensure meeting spaces are properly set up for use.

Role overview Garner Health is hiring a People Experience Manager in New York City. This role focuses on building a positive workplace culture and improving the employee experience across the company. The People Experience Manager works closely with different teams to create programs that support engagement, performance, and well-being. The goal: help every team member feel valued and supported.

TaskRabbit connects people with skilled Taskers to handle everyday home needs, from furniture assembly to moving help. The company emphasizes innovation, inclusivity, and a collaborative culture. Employees work in a hybrid setup across the US and EU, with TaskRabbit recognized as a Built In Best Place to Work for several years. This Workplace & Culture Specialist role is based in New York City and follows a hybrid schedule: 4 days per week onsite, with Fridays available for remote work. Occasional evening or weekend office events may require flexibility, though these are rare. Role overview The Workplace & Culture Specialist focuses on building a connected, inclusive environment for TaskRabbit employees, whether they work in the New York City hub, the London office, or remotely across the EU. The role covers the entire employee experience, aiming to help team members feel valued and supported no matter where they are based. What you will do Oversee the energy and atmosphere of the New York and London offices Coordinate with vendors to maintain and improve office spaces Design and run programs, meetups, and events to connect employees across locations Support engagement and inclusion for both onsite and remote staff Requirements Ability to work onsite in New York City at least 3 to 4 days per week Willingness to occasionally support evening or weekend office events Comfort working with both local and distributed teams Experience balancing strategic planning with hands-on execution

About ForaFora is the modern travel agency, dedicated to empowering travel enthusiasts to create successful advisory businesses. We are revolutionizing the $100B+ travel agency industry by integrating innovative technology, insightful data, and a supportive community, enabling countless entrepreneurs to thrive on our platform. Our business-in-a-box solution provides everything needed for travel entrepreneurs to launch and grow, including state-of-the-art tools, personalized training, and a dynamic community with exclusive industry partnerships. Our mission is clear: to support the next generation of travel professionals in transforming their passion for travel into a rewarding career, whether part-time or full-time. We believe that anyone, from experienced professionals to new advisors, can cultivate something both profitable and personal.Founded in 2021 by a team of experienced entrepreneurs, Fora has rapidly expanded to over 200 full-time employees located in vibrant New York City. In 2025, we successfully secured a $60 million Series B and C funding, led by Thrive Capital and Insight Partners, with contributions from previous investors, including Forerunner and Heartcore Capital. We have been honored with accolades such as LinkedIn's Top Startup 2024, Fast Company’s Most Innovative Companies for 2023 and 2025, and Built In's Best Places to Work in 2025.We are on a mission to create the first truly integrated platform for all travel needs, combining the best of human expertise and technology to redefine the travel planning and booking experience.About The RoleFora is in search of a dynamic Advisor Events Manager - Boutique Experiences to spearhead the strategy and implementation of exclusive, high-impact experiences tailored for our premier advisors. This role will oversee a diverse array of curated events aimed at enhancing advisor engagement, fortifying partner connections, and achieving significant business results.You will be responsible for developing and managing a year-round event calendar, ensuring each experience is purposeful, targeted, and aligned with the specific needs of our top advisors. This position demands end-to-end ownership, requiring both exceptional execution and thoughtful experience design, with an emphasis on quality, precision, and commercial success.Reporting directly to the Head of Advisor Events, this position will collaborate closely with advisor segment leads and cross-functional teams to ensure alignment and effectiveness in all initiatives.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries such as housing and healthcare. We believe that everyone deserves a stable home and access to quality healthcare, yet these crucial services can often be difficult to navigate. By integrating advanced AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for users.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with property teams—bringing all essential services into one convenient platform.Healthcare: We simplify appointment scheduling, streamline intake forms, and facilitate effective communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a seamless experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleEliseAI is on the lookout for a Customer Experience Enablement Manager to architect, implement, and continuously refine training and enablement programs for our Customer Success Managers (CSMs). You will be responsible for CSM onboarding, ongoing skills enhancement, certification, and performance metrics, ensuring that each CSM is fully equipped to promote adoption, retention, and growth across our customer base.

Join Oscar Health as a Senior Manager of Employee Experience within our dedicated People team. At Oscar, we pride ourselves on being the first health insurance company built on a full stack technology platform, always prioritizing our members' needs. Since our inception in 2012, we've aimed to redefine health insurance, creating a company that feels like a trusted family doctor.Role Overview:In this pivotal role, you will spearhead the design, implementation, and evolution of Oscar Health's workplace and cultural strategies. Your mission is to cultivate an environment where our employees feel valued, inspired, and empowered to excel. This position blends strategic oversight with hands-on execution, as you manage workplace operations across various locations, lead a cross-functional team to ensure seamless day-to-day services, and drive impactful cultural initiatives that enhance connection, engagement, and a profound sense of belonging. You will be a strategic leader who thrives at the intersection of facilities management, employee engagement, and culture-building.Your direct report will be the Head of Talent Engagement.Work Location: This role is based in our New York City office and requires a hybrid work arrangement, with three days of in-office attendance weekly. Thursdays are mandatory in-office days for team meetings and events, while the other two days are flexible to accommodate your schedule. #LI-HybridSalary Transparency: The base salary for this role ranges from $135,792 to $178,227 per year. Additionally, you will benefit from Oscar's employee benefits, unlimited vacation program, and annual performance bonuses.

Join Our Innovative TeamAt OpenAI, we are on a mission to ensure that Artificial General Intelligence (AGI) brings real benefits to humanity across all sectors. Our focus on B2B applications empowers businesses, governments, and enterprises to redefine their operations, facilitate economic growth, and enhance productivity.We are at the forefront of technology, creating and managing products that translate our pioneering research into practical applications for millions of developers and companies globally. Our OpenAI API and Enterprise products enhance the capabilities of individuals and organizations, allowing them to work smarter and more efficiently. Our multidisciplinary teams, which encompass product engineering, backend infrastructure, and safety, collaborate to deliver OpenAI’s technology with a commitment to reliability, security, and an unparalleled user experience.Your Role as Engineering ManagerWe are seeking a dynamic Engineering Manager to lead our API Experience team. This role involves creating an outstanding development experience for our API users, from independent developers to Fortune 500 enterprises. You will oversee API documentation, software development kits (SDKs), account management, and the overall developer experience that millions rely on to integrate OpenAI models into their applications. Collaborating closely with research teams, you will ensure our latest innovations are seamlessly integrated into our API offerings.Key Responsibilities:Lead and expand a diverse team of high-performing full-stack engineers.Develop an API product that is highly praised by developers worldwide.Establish the technical roadmap for building robust and scalable API products tailored for developers.Work in partnership with various stakeholders, including product management, design, sales, and other engineering teams.Mentor and support engineers to foster their professional growth and skill development.Ideal Candidate Profile:8+ years in software engineering, with at least 5 years in engineering management.Proven experience in developing external-facing API products at a consumer internet scale.A passion for creating and managing scalable, reliable systems and products.A strong advocate for diversity, equity, and inclusion with experience in building inclusive teams.A proactive problem-solver who takes ownership of challenges and drives them to resolution.

Role Overview MongoDB is hiring a Product Manager to focus on Developer Experience. This role centers on improving how developers interact with MongoDB products and tools, especially as AI shapes the way applications are built. The position is based in New York City, with options for in-person or flexible work arrangements. What You Will Do Engage directly with developers at every stage of their application journey, from early design and prototyping to maintaining enterprise-scale solutions. Identify opportunities to better support MongoDB's developer community and clients. Drive initiatives that help developers build faster and make sound design decisions using MongoDB. Refine and expand MongoDB’s suite of developer tools, including adapting them for AI-driven development. Enhance existing tools such as MongoDB Compass with AI features, explore the use of MongoDB’s MCP server, and research new AI technologies to improve the developer experience. Who We’re Looking For Experience with developer products and technologies. Comfort working in a rapidly changing development landscape, especially with AI-driven trends. Proactive, self-motivated, and collaborative approach. Strong interest in customer success and developer advocacy. Enjoys working in a collaborative environment and adapting to change. Location This position is based in New York City. In-person and flexible work options are available.

About EliseAIAt EliseAI, we are transforming critical sectors such as housing and healthcare. Securing quality housing and healthcare is a challenge for many, and our mission is to simplify this process. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all stakeholders.Housing: We revolutionize the apartment touring experience, streamline lease signing, facilitate maintenance requests, and ensure renters have continuous communication with their property management—bringing essential services into one accessible platform.Healthcare: We simplify appointment scheduling, assist with completing intake forms, and enhance patient-provider communication, allowing everyone to prioritize health over paperwork.With EliseAI, organizations can minimize manual tasks, boost accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About the RoleWe are seeking a dedicated CX Operations Manager to design, enhance, and scale the systems and processes that drive our customer support experience. You will serve as the operational partner for Support and Product leaders, managing workflows, tools, reporting, and AI-powered support capabilities, while consistently refining the flow of customer inquiries from intake to resolution.As the Zendesk administrator and CX tooling specialist, you will provide the technical foundation that enables our support team to scale efficiently while ensuring a consistently high-quality customer experience during this crucial growth period.