Engagement Associate at Profound | New York City

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As an Engagement Associate, you will work closely with the Engagement Management team to meet customer needs, stimulate adoption, and promote impactful results through specialized support and initiatives. Your role will involve guiding customers through the evolving landscape of search, sharing best practices and actionable strategies to enhance their AI visibility using the Profound platform.Key ResponsibilitiesAssist the Engagement Management team by organizing daily customer meetings, preparing necessary materials, tracking action items, and supporting strategic initiatives.Conduct regular strategic AEO audits that provide essential insights, performance metrics, and tailored recommendations for clients ranging from startups to enterprises.Acquire a thorough understanding of customer goals and their wider marketing landscape.Manage multiple customer engagements effectively to minimize risks associated with stakeholder changes, and oversee customer Slack channels to ensure prompt responses to all inquiries.Collaborate cross-functionally with Sales, Product, and Engineering teams to enhance customer implementation processes and resolve any technical issues.Who We SeekA self-motivated individual with a strong drive to achieve ambitious goals.A strategic thinker who excels at solving complex problems.A dedicated professional ready to engage in hard work.A resilient individual comfortable with high-volume interactions in fast-paced environments.An enthusiastic learner who is open to feedback and committed to continuous improvement.Bonus: Experience or aspirations towards becoming an Engagement Manager.Work EnvironmentThis position is on-site at our Union Square office in NYC, tailored for innovators who thrive on speed, iteration, and significant impact.The expected base salary for this role is $80,000 prior to commission, with an on-target earnings estimate of $115,000. Profound's comprehensive compensation package is designed to be competitive, including base salary, equity, and a full suite of benefits and perks. Final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruiting team will provide further details regarding the complete compensation package.

Join Profound as a Product Manager where you will be instrumental in driving innovative product solutions that meet the evolving needs of our customers. In this role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap. You will analyze market trends and user feedback to enhance product features and ensure successful product launches.

At Profound, we are dedicated to empowering organizations to effectively navigate and manage their AI presence. We are currently seeking a skilled Data Engineer to lead the development and enhancement of our data platform. In this role, you will be responsible for maintaining and optimizing our data pipelines, crafting innovative data ingestion processes, and addressing the data requirements of our product, data science, and go-to-market teams.This position is an excellent opportunity for individuals who thrive in working with cutting-edge data tools, enhancing system performance and reliability, and laying the groundwork for machine learning-driven functionalities.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As the Chief of Staff, you will serve as a pivotal force for our leadership team, enhancing alignment, driving execution, and leveraging opportunities throughout the organization. This position is ideal for a proactive individual with a strong sense of ownership, who excels in uncertain environments and understands how to generate value autonomously. You will find no task too large or too small in this dynamic role.Your ResponsibilitiesCollaborate closely with the CEO and leadership team to prioritize, implement, and monitor progress on key strategic initiatives that significantly impact the organization.Enhance decision-making processes, oversee leadership schedules, and ensure commitments are fulfilled to maximize leadership efficiency.Engage cross-functionally with Product, Engineering, Growth, and Customer Success teams to bridge gaps, accelerate advancements, and uncover new prospects.Cultivate trust and alignment across teams to foster collaboration without relying on formal reporting structures.Take the lead on ambiguous, high-priority initiatives such as establishing new processes, addressing operational challenges, or exploring innovative growth strategies.Provide strategic insights, surface valuable information, and assist in shaping the future trajectory of Profound.Your ProfileA driven and high-agency operator, ambitious and proactive, identifying and addressing gaps without waiting for permission.A seasoned leader with experience as a product manager, founder, or early-stage operator, responsible for outcomes across the board.A collaborative leader adept at influencing and achieving alignment across teams without formal authority.Strategically minded and detail-oriented, comfortable with both high-level thinking and execution details, with a willingness to tackle any task.Resilient and resourceful, thriving in uncertainty, quickly adapting, and favoring action.LocationThis is an on-site position located in our Union Square, NYC office, designed for individuals who excel in a fast-paced, iterative environment and seek to make a significant impact.The anticipated base salary for this role ranges from $150,000 to $200,000. Profound offers a competitive total compensation package that includes base salary, equity, and a comprehensive range of benefits and perks. Final compensation will be influenced by various factors such as experience and skill level.

At Profound, we are dedicated to empowering companies in navigating and managing their AI influence. As an Operations Associate, you will play a pivotal role in ensuring the seamless operation of our daily activities, enabling our team to accelerate progress, maintain organization, and support our scaling efforts as we expand.This position is ideal for a versatile individual who thrives in a dynamic environment, enjoys problem-solving, and wishes to gain insight into all aspects of a rapidly growing startup—from human resources to financial management to operational logistics.

At Profound, we are dedicated to empowering organizations to navigate and master their AI footprint. We are seeking innovative AI Strategists to engage in analytical tasks at the forefront of brand visibility within AI ecosystems.In this hands-on role, you will delve into extensive AI prompt data, assessing brand presence across platforms like ChatGPT, Perplexity, and Claude, while translating your insights into actionable, data-driven strategies.You will collaborate with our key accounts and liaise with senior stakeholders, providing technical expertise grounded in empirical data, shaping how businesses thrive in an AI-centric environment.

At Profound, we are dedicated to empowering organizations to comprehend and manage their AI landscape effectively. We are seeking a talented Software Engineer for our Data Platform team to architect, develop, and enhance the infrastructure that drives data initiatives across our organization.In this role, you will design scalable platforms and create tools and frameworks that support data scientists, analytics engineers, and machine learning engineers. You'll be instrumental in laying the groundwork for analytics, experimentation, and machine learning-driven features. This is an exciting opportunity for individuals who thrive on constructing resilient systems, tackling intricate technical challenges, and enabling teams through superior platform design.Key ResponsibilitiesDesign and develop platform infrastructure that caters to the needs of machine learning, analytics, and software engineers, along with data scientists throughout the organization.Create tools and frameworks for data ingestion, transformation, quality assurance, and observability.Architect robust and scalable systems utilizing technologies such as Snowflake, Clickhouse, AWS, dbt, and Dagster.Implement governance, access control, and data quality systems that grow alongside the organization.Facilitate MLOps by establishing infrastructure to support model development and deployment.Lead technical discussions regarding platform architecture, tool selection, and data management practices.Collaborate effectively with product, engineering, and data teams to identify needs and deliver impactful solutions.

At Profound, we are dedicated to empowering organizations to navigate and optimize their AI presence. As a Sales Development Representative, you'll play a pivotal role in our expansion strategy, spearheading outbound prospecting efforts, securing high-caliber meetings, and influencing Profound's engagement with prospective clients. You will collaborate closely with our Sales and Marketing teams to execute carefully crafted and impactful outbound campaigns, shaping the initial interactions companies have with us in an ever-evolving AI landscape. This role transcends the traditional SDR responsibilities.Key ResponsibilitiesLead outbound strategies by identifying and connecting with high-potential prospects within targeted industries.Implement personalized and structured outreach campaigns to cultivate qualified meetings and build a robust sales pipeline.Oversee high-volume outreach initiatives with precision, ensuring quality, consistent messaging, and timely follow-ups.Work in tandem with Sales and Marketing teams to refine targeting strategies, messaging, and market entry experiments.Contribute to the development of outbound playbooks and prospecting strategies as the team grows.Ideal CandidateA smart, driven, and self-motivated individual with a passion for cold outreach and sales development.Receptive to coaching and feedback, with a desire to continuously improve your sales approach.Skilled at managing high-volume, quality interactions and resilient against rejection.Detail-oriented, with a thoughtful approach to personalizing outreach that makes prospects feel genuinely valued.Eager to learn about the complete sales process and aspire to transition into an Account Executive role over time.Work EnvironmentThis position is on-site at our Union Square office in New York City, ideal for individuals who thrive in a fast-paced environment focused on innovation and impactful results.The expected base salary for this role is $80,000, with a potential total compensation of $115,000 based on performance. Profound offers a competitive compensation package that includes base salary, equity options, and a comprehensive range of benefits. The final compensation will be determined during the interview process based on your skills, experience, and qualifications. Our recruitment team will provide further details regarding the full compensation package as you progress through the hiring stages.

At Profound, we are dedicated to empowering companies to effectively navigate and manage their AI footprint. We are currently seeking a dynamic Technical Recruiter who will play a pivotal role in identifying and securing exceptional product development talent across engineering, data science, and product design. By utilizing your extensive network and profound understanding of the New York City startup landscape, you will contribute to our mission of innovation.Key ResponsibilitiesProactively source, evaluate, and secure top candidates for technical roles in product development, including software engineering, data science, and UX design.Oversee the complete recruitment lifecycle to deliver a smooth and engaging candidate experience.Utilize your professional network to identify and attract talent that aligns with our innovative and high-growth culture.Partner with leadership to assess hiring needs and enhance recruitment strategies.Your ProfileA well-connected recruiter with proven experience in sourcing technical talent for product development.Deep familiarity with the NYC startup ecosystem, with expertise in attracting top-tier candidates in engineering, data science, and UX design.Proficient in full-cycle recruitment, demonstrating a keen ability to close candidates while ensuring cultural fit.Driven by a passion for building high-performance teams in a fast-paced and innovative environment.Work EnvironmentThis is an on-site position located in our Union Square office in New York City, ideal for individuals who thrive in a rapid-paced, iterative setting focused on impactful contributions.The anticipated base salary for this role ranges from $130,000 to $200,000. Profound offers a competitive total compensation package that includes base salary, equity, and a comprehensive suite of benefits and perks. The final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruitment team will provide more details regarding the complete compensation package and benefits as you advance through the hiring process.

At Profound, we are dedicated to empowering businesses to understand and manage their AI presence effectively. We are seeking a passionate Technical Operations Engineer who will take charge of ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. In this role, you will collaborate closely with our Engineering and Operations teams to evolve our IT support from a reactive approach to a proactive, automated system that adapts to our rapid growth.This position is perfect for someone who views IT operations as a strategic asset that accelerates engineering productivity rather than merely a support function. You will be located in our Union Square office, working alongside team members both in-person and remotely across locations in San Francisco, London, and Buenos Aires.

At Profound, we are committed to empowering businesses to effectively understand and manage their AI landscape. As a Forward Deployed Engineer, you will serve as a pivotal technical liaison between our engineering team and our prestigious Fortune 500 clientele. Your role will blend extensive engineering know-how with outstanding communication skills to ensure our clients successfully integrate and derive maximum value from our innovative platform.In this position, you will be responsible for writing production-grade code, architecting tailored integrations, and tackling intricate technical challenges while engaging with clients. You'll be presenting to CTOs and translating technical requirements between engineering and executive teams. This is a dynamic role for a full-stack engineer who thrives on direct customer interaction.Your Key ResponsibilitiesDesign and implement custom integrations linking Profound’s platform with enterprise systems.Develop production-quality features using TypeScript, Python, and Next.js tailored to client specifications.Architect robust solutions that accommodate enterprise-scale data volumes and stringent security protocols.Troubleshoot complex issues that span client infrastructure and Profound systems.Enhance performance for clients managing millions of queries daily.Facilitate technical discussions with client engineering teams and C-suite executives.Participate in client meetings to gather requirements and convert them into actionable technical solutions.Present technical architectures and implementation strategies to varied audiences.Cultivate trusted relationships with technical leaders in Fortune 500 companies.Conduct technical workshops and training for client teams.Identify trends in client needs and collaborate with Product to create scalable solutions.Contribute insights to core product development based on field experiences.Develop reusable components and libraries for consistent integration patterns.Document technical solutions and craft implementation guides.Shape the product roadmap using direct customer feedback.Lead enterprise proofs of concept that pave the way for multi-million dollar contracts.Design data pipelines that integrate with client BI tools and data warehouses.Create customized dashboards and reporting solutions for executive stakeholders.

Join EliseAI: Transforming Housing and HealthcareAt EliseAI, we are at the forefront of revolutionizing essential industries such as housing and healthcare. Our mission is to simplify and enhance access to quality living and healthcare services through innovative AI solutions. By seamlessly integrating AI agents into existing workflows, we increase efficiency, reduce costs, and elevate user experiences.Housing: We streamline the rental process by making apartment tours, lease signing, maintenance requests, and communication with property teams effortless—all in one convenient platform.Healthcare: We facilitate easy appointment scheduling and paperwork completion, enabling patients to focus on their health rather than administrative tasks.With EliseAI, organizations can minimize manual efforts, enhance accessibility, and create a cohesive customer experience. We recently secured a $250 million Series E funding led by Andreessen Horowitz to propel our mission forward.About The Role:As a rapidly expanding company, EliseAI recognizes that exceptional technical talent is key to our growth. We seek a dedicated Technical Recruiter to take charge of the complete recruitment lifecycle for our technical positions. In this role, you will collaborate closely with our recruiting team, hiring managers, and leadership to identify, evaluate, and attract top-notch engineering professionals eager to tackle challenging problems and make a significant impact.Key Responsibilities:Manage the entire recruitment lifecycle for technical roles, from sourcing candidates to negotiating offers.Work in partnership with engineering and recruiting leadership to determine hiring needs, technical specifications, and team culture.Employ advanced sourcing techniques to identify and engage premier engineering talent, including boolean searches, GitHub, Stack Overflow, X, and other innovative channels.Create and maintain a robust, diverse pipeline of candidates for backend, full-stack, infrastructure, and various technical positions.Lead candidate outreach efforts, conduct prescreening calls, and support candidates throughout the interview process.

At Profound, we are dedicated to empowering businesses with the knowledge and control necessary to navigate their AI presence effectively. As an Account Manager, you will collaborate closely with our Sales, Product, and Engineering teams to meet customer requirements, boost platform adoption, and drive impactful results through strategic consultations, success planning, and dedicated support.In this role, you will act as a trusted advisor, guiding clients through the evolving landscape of AI and search technologies. You will share valuable insights, best practices, and actionable strategies that will elevate their AI visibility and help them make informed decisions using the Profound platform.Key ResponsibilitiesManage a portfolio of 40 to 50 accounts, ensuring renewal and expansion revenue goals are met.Work alongside the Engagement Management team to oversee the customer lifecycle from onboarding through to renewal, identifying opportunities to enhance product adoption and value.Gain a comprehensive understanding of each customer's objectives, workflows, and organizational structure to position Profound as an essential partner.Create organizational maps of customer deployments to strengthen relationships and maximize impact.Develop and maintain a pipeline of renewals, cross-sells, and upsells to achieve monthly and quarterly revenue targets.Lead commercial discussions, including executive business reviews and negotiations for multi-product renewals and upsells.Utilize CRM data and pipeline management best practices to forecast accurately, ensuring transparency and accountability.Collaborate across departments with Product, Engineering, and Engagement Managers to provide a seamless customer experience and uncover insights that promote adoption.

At profound, we are dedicated to empowering organizations with the insights and control they need over their AI presence. We are seeking a proactive Security Engineer to spearhead the security framework of our platform, infrastructure, and corporate environment. You will collaborate closely with our Engineering and Operations teams to establish and uphold security controls, compliance procedures, and threat mitigation strategies that safeguard customer data while facilitating our rapid expansion.This position is perfectly suited for an individual who perceives security as a catalyst for business growth, rather than an impediment, and who is passionate about constructing practical, scalable security systems from the ground up. As our inaugural dedicated security hire, you will play a pivotal role in shaping our strategies for access control, vulnerability management, compliance, and incident response as we grow.

Join our dynamic team at Arlo Technologies, a leading provider of smart security solutions. We are seeking a passionate and driven Technical Recruiter to help us build a talented workforce. In this role, you will leverage your expertise in technology recruitment to source, attract, and hire top talent in the industry.As a Technical Recruiter, you will collaborate closely with hiring managers to understand their staffing needs, develop targeted recruitment strategies, and manage the full recruitment lifecycle. Your ability to identify and engage with high-quality candidates will be crucial in delivering exceptional talent to our organization.

At Profound, we are dedicated to empowering companies to navigate and manage their AI presence effectively. As a Recruiting Coordinator, you will be integral to our mission, contributing not only to our product development but also to the growth of our talented team. Your role will involve enhancing our recruitment processes, ensuring a seamless and engaging candidate experience at every stage. You will be pivotal in establishing the systems, practices, and culture that make Profound an exceptional workplace.Key ResponsibilitiesOrganize and coordinate interviews across various teams and time zones, ensuring every candidate feels informed, appreciated, and supported.Act as the primary point of contact for candidates, providing guidance through the recruitment process with empathy and professionalism.Collaborate with recruiters and hiring managers to manage candidate pipelines, monitor progress, and maintain a smooth hiring process.Work on initiatives to improve recruiting programs and processes, enabling the team to scale efficiently while upholding our cultural values.Take an active role in expanding the recruiting function, including developing tools, workflows, and team rituals that enhance the human aspect of Profound.About YouAt least 1 year of experience in recruiting coordination, operational roles, or environments requiring high-volume assistance.A genuine passion for people and a commitment to fostering outstanding candidate experiences.Highly organized, detail-oriented, and proactive, thriving in a fast-paced environment and dedicated to excellence.Exceptional communication skills, capable of building trust and instilling calm in dynamic situations.Experience in recruiting coordination or related fields, with additional experience in supporting multiple teams or high-volume hiring being a plus.Eager to help shape a growing company with curiosity, empathy, and a builder’s mindset.Work EnvironmentThis is an on-site position at our Union Square, NYC office, designed for individuals who thrive on speed, iteration, and making a meaningful impact.The expected base salary for this role ranges from $90,000 to $100,000. Profound offers a competitive total compensation package, including base salary, equity, and a comprehensive benefits package.

Brellium is seeking a highly skilled Senior Technical Recruiter to join our dynamic team in New York City. In this pivotal role, you will leverage your expertise in sourcing and engaging top-tier technical talent to contribute to our innovative projects. As a Senior Technical Recruiter, you will collaborate closely with hiring managers to understand their recruitment needs and drive the full-cycle recruiting process.

About Gecko RoboticsAt Gecko Robotics, we empower the world's leading organizations to enhance the reliability, sustainability, and availability of their critical infrastructure. Our innovative solutions integrate wall-climbing robots, state-of-the-art sensors, and an AI-driven data platform to provide clients with unparalleled insights into the health of their physical assets. This facilitates real-time decision-making, boosts operational efficiency and safety, and helps protect our environment from the repercussions of infrastructure failures.Position OverviewWe are on the lookout for a dynamic Technical Recruiter to join our team and support our scaling efforts. Our recruiting team is comprised of passionate professionals dedicated to advancing not only Gecko Robotics but also the recruiting landscape. This role presents a rare opportunity to be an integral part of a high-growth startup, where you will have the chance to shape, define, and oversee the complete recruitment cycle and strategy. You will collaborate with key stakeholders to develop essential processes aimed at expanding their teams, acting as a subject matter expert and strategic partner. Your strong sourcing abilities and proven track record in managing a robust pipeline of qualified candidates are critical. While you excel in collaboration, you also relish the autonomy to innovate and create effective strategies to attract and secure top talent. The ideal candidate will be comfortable navigating both strategic and operational aspects of recruiting. This position is based in our New York City office.

Join Arlo Technologies, a leader in smart home security solutions, as a Technical Sourcer. In this dynamic role, you will play a crucial part in building a talented team by identifying and engaging with top-tier technical candidates. Utilize your expertise in sourcing strategies and your passion for technology to connect with potential hires who will contribute to our innovative culture.

At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth across our offices and teams, we are seeking an enthusiastic Office & People Experience Manager. This pivotal role will oversee the daily operations of our New York City headquarters, ensuring an exceptional onboarding process and a vibrant company culture as we expand.Your contribution will be essential in maintaining a seamless office environment, helping new team members feel welcomed from the start, and fostering a workspace that reflects the dynamic nature of Profound.Your ResponsibilitiesManage daily office operations in NYC, including cleaning, maintenance, technology, security, supplies, and overall readiness.Oversee the inventory of office supplies, snacks, meals, and equipment.Liaise with vendors and service providers such as building management, IT, cleaning, catering, and delivery services.Ensure the office space is organized, functional, and conducive to high-quality work.Assist with new hire onboarding in collaboration with the Operations team by preparing the office, welcoming new employees, and guiding them through their first day.Conduct office tours and manage first-day logistics to help new hires navigate their environment and understand processes.Coordinate onboarding touchpoints, including welcome breakfasts, first-week activities, and social engagements.Act as the primary in-office contact for inquiries, issues, and daily operational needs.Plan and execute team events, lunches, celebrations, and traditions that enhance team connectivity without hindering productivity.Support visiting teammates and leaders with office arrangements, schedules, and logistics.Collaborate with the Operations team to maintain a cohesive office experience as Profound continues to grow in NYC, SF, and London.