Strategy & Operations Lead at Verve Group | New York City

About UsAt Verve Group, we are revolutionizing the advertising landscape by creating a more efficient, privacy-centric ecosystem for buying and monetizing advertising. Our innovative blend of demand and supply technologies seamlessly integrates data, media, and technology to drive results and growth for both advertisers and publishers across all screens and locations. With a global footprint of 30 offices, we proudly serve over 90 of the top 100 advertisers in the United States and collaborate with 4,000 publishers worldwide. Discover more about our cutting-edge solutions at www.verve.com.Role OverviewAs the Strategy & Operations Lead, you will play a pivotal role in bridging the gap between strategy and execution, working closely with the Chief of Staff and leadership team to translate key priorities into measurable outcomes. You will orchestrate essential planning cycles, including quarterly OKRs, performance reporting, and initiative tracking, while leading impactful cross-functional projects from conception to delivery.Your insights will enhance decision-making speed by compiling inputs and crafting clear materials that facilitate alignment among stakeholders. Collaborating with teams across go-to-market, product, and revenue, you will ensure that our strategies are effectively implemented and aligned with our corporate objectives.This position will also involve identifying operational inefficiencies and partnering with functional leaders to design scalable processes, while monitoring progress on key initiatives to maintain commitment and momentum throughout the organization.

About Sailor HealthSailor Health is dedicated to addressing the mental health crisis that affects older adults. In the United States, this demographic faces the highest suicide rates among any age group, yet they receive the least amount of mental health care. By 2030, over 65 million seniors will comprise nearly a quarter of the U.S. population, presenting one of the most significant challenges in healthcare.Sailor is innovating a healthcare platform designed to support happier aging. Our services connect older adults with top-tier therapists and AI-assisted care agents, all covered by Medicare. Our AI-driven operating system facilitates smooth care coordination, immediate clinical insights, and streamlined insurance billing, allowing therapists to focus more on providing compassionate care.We are rapidly expanding and have partnered with Medicare to deliver affordable and high-quality psychotherapy to hundreds of patients. We take pride in the support of esteemed founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.⭐ About the RoleLocation: New York City, in office, 5 days a week.We are seeking a Strategy & Operations Lead / Associate to join our core team at Sailor Health. This role offers a unique chance to collaborate with the founders in developing the essential framework for care delivery. You will be instrumental in shaping Sailor's growth across operations, clinical delivery, and product development. Your responsibilities will include designing workflows, managing complex cross-functional projects, and enhancing operational excellence at scale. If you are passionate about creating impactful solutions in a fast-paced environment, we want to hear from you. Your Key ResponsibilitiesScale care delivery 10x: Build and refine workflows to guarantee that every patient and therapist enjoys a 10/10 experience. You will lay the groundwork for enhancing clinical outcomes and ensuring that patients receive timely, consistent, and compassionate care.Own key operational metrics: Manage critical operational indicators such as retention, Net Promoter Score (NPS), and clinical outcomes.Launch our operations system: Establish Key Performance Indicators (KPIs) and reporting systems to monitor program adoption, retention, and overall impact.Collaborate on product roadmap: Partner with engineering and design teams to transform frontline insights into product features that enhance care coordination, therapist tools, and patient engagement.

Join Finch: Revolutionizing Access to JusticeAt Finch, we are committed to ensuring that every American household has access to exceptional legal counsel during life’s pivotal moments. Our innovative approach to consumer law is centered around automating administrative tasks, enabling us to prioritize our clients, particularly in the realm of personal injury.Since our inception in April, we have experienced remarkable growth, expanding 10x and currently facilitating pre-litigation processes for leading law firms nationwide. Our powerful combination of expert operators and cutting-edge AI allows us to manage everything from intake and claim initiation to medical records and demand management efficiently.Backed by prominent investors such as Sequoia and Redpoint, along with esteemed founders and CEOs from top companies like DoorDash and Ironclad, we are redefining how legal services are delivered to everyday Americans. We are on the lookout for talented operators to help us scale our mission across the country.Your RoleAs a key member of our Strategy & Operations team, you will be at the heart of Finch’s operational engine, collaborating across various business domains to develop systems, workflows, and experiences that enhance efficiency, improve client outcomes, and ensure scalable growth.This dynamic position is ideal for those who excel at the intersection of process design, analytical problem-solving, and cross-functional collaboration. You will investigate current workflows, pinpoint inefficiencies, and devise high-impact solutions that enhance experiences for legal firms, operations teams, and clients alike.Your role will require a blend of analytical precision and empathetic thinking—considering the holistic needs of attorneys, clients, and internal teams while establishing systems that empower Finch to deliver rapid, clear, and high-quality outcomes as we expand.You Will:Analyze current workflows and operational patterns to identify bottlenecks, gaps, and opportunities for improvement across various business segments.Design scalable processes, playbooks, and standards that foster clarity, enhance consistency, and support predictable case outcomes.Define interfaces and communication frameworks that facilitate seamless collaboration with firms, clients, and internal teams.Collaborate with product and engineering teams to translate operational insights into actionable improvements.

About N1:N1 stands at the forefront of blockchain innovation as the first hyper-performant, horizontally scalable network, enabling trustless computing on a global scale. Our diverse team, with members from esteemed institutions such as Harvard, CMU, DFINITY, VMWare, and Galaxy Digital, is supported by leading investors like Founders Fund, Kraken Ventures, and Amber Group.Position Overview:As the Operations Lead at N1, you will play a pivotal role in driving our internal operations and external initiatives while collaborating closely with the executive team. Your responsibilities will encompass strategic planning, legal and financial oversight, and the execution of various special projects.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

Join the Future of Legal Services with Crosby!At Crosby, we are not just another law firm; we are pioneers in transforming corporate legal services through innovative technology. Our dedicated team of legal professionals and technologists work together to revolutionize how legal work is delivered, ensuring that complex document reviews are conducted with unmatched speed and accuracy.Founded by industry leaders Ryan and John, our mission is to blend the art and science of legal work, creating a system that enhances efficiency and quality. We are committed to redefining the lawyer-machine relationship, focusing on delivering outcomes over software solutions.Our vibrant office culture in New York City thrives on collaboration, creativity, and in-person engagement.

At GarnerHealth, we are on a mission to revolutionize the healthcare economy by providing high-quality and affordable care for everyone.We are fundamentally rethinking how healthcare operates in the U.S. by collaborating with employers to redesign healthcare benefits through clear incentives and robust, data-driven insights. This innovative approach guides employees towards higher-quality, lower-cost care, creating a system that benefits all stakeholders. Patients experience improved health outcomes, employers optimize their healthcare spending, and physicians are incentivized for delivering exceptional care rather than simply performing more procedures.As one of the fastest-growing healthcare technology companies in the nation, GarnerHealth's products are trusted by leading employers and providers. We are assembling a team of talented, mission-driven individuals who are eager to make a significant impact on healthcare at scale.We are currently in search of an outstanding Manager to enhance our Strategy & Operations team. Reporting directly to the VP of Strategy & Operations, this proactive self-starter will be tasked with executing a wide range of strategic initiatives across the business, focusing on high-priority areas identified by Garner's leadership. You will implement management best practices and gain valuable insights into operating within a high-performance, high-impact environment.Work Environment:This position is based in our New York City office. You must be available to work in the office three days a week on Tuesday, Wednesday, and Thursday.Key Responsibilities:Drive strategic projects throughout the organization, deeply engaging with critical focus areas for Garner's leadership team.Manage a diverse portfolio of operational processes, collaborating closely with subject matter experts across Garner.Participate in various high-impact initiatives, gaining broad exposure across the company.Assist in maintaining Garner's strategic operating rhythm, which includes managing company KPIs and facilitating annual and quarterly planning processes.Partner with Garner's leadership on high-visibility initiatives that are essential to the business.

Role overview The Business Operations Lead at Rowspace will work side by side with the founders in New York City. This role sits at the intersection of strategy and execution, shaping company direction while handling a broad mix of projects. The work ranges from building financial models and engaging with customers to addressing gaps on the team. Turning high-level goals into concrete outcomes and collaborating across different functions are central to success here. What you will do Lead strategic initiatives from planning through execution, including go-to-market strategies, pricing models, and market segmentation. Act as an analytical partner to the founders by developing analyses and frameworks that inform major decisions. Collect and synthesize insights from customer feedback, sales pipeline data, and product usage to shape recommendations. Participate in customer-facing activities, such as discovery calls, product demos, onboarding, and quarterly business reviews. Take ownership of cross-functional projects that lack a clear lead, ensuring important work moves forward. Support hiring efforts and help build the Rowspace team as the company grows. Requirements 3–7+ years of relevant experience, such as management consulting, investment banking, private equity, or a high-growth startup, with a focus on solving complex problems. Strong analytical abilities, including experience with financial modeling, market analysis, and pricing strategy. Self-motivated and proactive, able to set priorities and focus on key objectives without close supervision. Clear, effective writing skills, with the ability to communicate complex topics in straightforward memos or presentations. Comfort working in ambiguous situations and shifting quickly between tasks, from competitive analysis to customer meetings to recruiting. Interest in the financial services sector and a desire to deepen industry knowledge.

The City of New York seeks an Operations Inspector to support the city’s commitment to effective and compliant operations. This position is based in New York City. Role overview The Operations Inspector reviews activities and procedures across city departments. The goal is to confirm that daily operations align with established city standards and regulations. Key responsibilities Monitor city operations for compliance with official guidelines Review procedures and activities to identify areas for improvement Document findings and report on adherence to city standards Requirements Experience or interest in operational review or compliance Attention to detail and strong organizational skills Ability to work on site in New York City

The City of New York is hiring an Operations Inspector to join the Office of Logistics Services (OLS). This position plays a key part in supporting the smooth delivery of city services by monitoring daily operations and ensuring standards are met. Key responsibilities Inspect city operations and facilities for adherence to procedures Review and assess operational processes to spot areas that could be improved Check compliance with applicable laws and regulations Work location This position is located in New York City.

The OpportunityJoin us at doji, where we are revolutionizing the fashion shopping experience through innovative AI avatars. Our team is dedicated to developing state-of-the-art diffusion models and crafting unique, personalized interfaces that enhance user interactions.Based in New York City, our small yet dynamic group comprises creative builders with exceptional taste and deep expertise in artificial intelligence. Our team members have previously launched successful consumer products at leading companies such as Apple, DeepMind, Meta, and various startups. With backing from notable investors like those behind OpenAI and SKIMS, we stand at the cutting edge of technology, culture, and AI.The RoleWe are seeking an Operations Lead who will oversee special projects and ensure smooth operational processes at doji. This is an in-person position at our NYC office.As the Operations Lead, your responsibilities will include:Collaborating directly with our founders to implement impactful special projects.Managing customer support to guarantee quality and timely responses.Analyzing data to extract valuable user insights and enhance our product offerings.Overseeing contractor teams responsible for AI data collection and product curation.Conducting quality assurance on our product and AI training data pipeline.Contributing to overall product strategy and user experience development.You are an ideal candidate if you:Can identify operational bottlenecks and devise effective solutions.Communicate clearly and effectively, both in writing and verbally.Have the ability to synthesize complex data into actionable insights.Thrive in a fast-paced startup environment and adapt quickly to changing priorities.Harbor aspirations of becoming a founder one day.Bring a strong drive and enthusiasm to the role.Bonus points if you:Have experience working at a high-growth startup.Possess knowledge of the fashion industry.Have a keen sense of taste and fashion sensibility.Are skilled in data analysis tools such as Mixpanel and SQL.

Bastion builds technology for financial institutions and enterprises to issue regulated stablecoins, manage reserves, and support digital finance operations. The platform combines stablecoin issuance, secure custody, and orchestration for cross-border payments, on/off-ramps, and conversions. Bastion’s APIs help businesses develop and expand stablecoin networks while meeting compliance requirements and growing revenue. For more details about Bastion’s mission and team culture, see the Guide for Candidates. Role overview The Customer Operations Lead acts as the primary support contact for Bastion’s partners, especially during a major integration. This position manages daily escalations, triages technical issues, and works closely with engineering, product, finance operations, and compliance teams to resolve challenges. Building scalable processes, developing a knowledge base, and introducing tools for efficient support are central to this role. What you will do Respond to partner inquiries and handle escalation workflows directly, not just through documentation or delegation. Define and update the scope of support as the partner network expands. Create sustainable processes and resources to support partners at scale. Develop and manage the BPO approach as inquiry volume grows, maintaining high service standards. Select, implement, and optimize AI-powered support tools, such as knowledge bases for AI agents and automated triage systems, to improve efficiency without adding headcount. Regularly assess and enhance support tools and workflows for performance and effectiveness. Work cross-functionally from day one, collaborating with engineering on technical issues, product on documentation, and compliance on regulatory processes. Requirements Experience with automation workflows, AI tools, or platforms like Claude Code is a strong plus. Skill in identifying and removing repetitive manual tasks through smart tool selection and process design. Good judgment in choosing when to automate and when a personal approach is needed. Comfort working across teams and disciplines to resolve partner issues quickly and accurately. Location This position is based in New York City.

Position OverviewAs the Event Operations Lead at Equal Ventures, you will spearhead the operational planning and execution of our diverse events and summits. This role is pivotal to our success, focusing on delivering exceptional experiences for speakers, sponsors, and attendees while ensuring that all events are conducted efficiently, on schedule, and within budget.Important Note: This is not an investment role and does not lead to an investment position. We believe that each team member plays a crucial role in supporting our mission to be the best partner to entrepreneurs and LPs.The Event Operations Lead will work from our New York City office four days a week. The anticipated base salary for this position is between $80,000 and $130,000, accompanied by carry and potential bonuses.

About WithCoverage: At WithCoverage, we are revolutionizing the traditional insurance brokerage model by integrating AI-powered risk management tailored for the modern economy. We collaborate with a diverse portfolio of high-growth, cutting-edge companies such as GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clientele includes renowned consumer brands, hospitality leaders, general contractors, advanced manufacturers, and forward-thinking defense contractors, all of whom thrive in complex risk environments and require a partner that can keep pace with their rapidly changing needs. Rather than relying on a disjointed, manual brokerage approach, we have established a new category of elite risk advisors supported by our proprietary technology. Our in-house Agency Management System provides transparency into policies, exposures, claims, billing, and commissions, enabling profound automation, informed decision-making, and a significantly elevated standard of service. Founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound), WithCoverage has successfully raised over $43M from notable investors including Sequoia, 8VC, Khosla Ventures, and Crystal Venture Partners. We experienced a growth rate exceeding 10x last year while remaining cash-flow positive, and we are only scratching the surface of our potential. Our mission transcends merely improving brokerage services; we aim to redefine risk management across various sectors. Why Join Us: Accelerated Growth – As we scale rapidly, there are substantial opportunities for you to learn, lead, and influence both your career trajectory and the future of our company. Meaningful Work – We safeguard the world’s most innovative brands, from consumer icons to industry-leading hospitality and next-gen defense contractors. Industry Redefinition – Insurance represents one of the largest, most sluggish markets. We are rewriting the playbook with advanced technology, automation, and AI. Competitive Rewards – We attract top talent and invest in our people. This includes competitive compensation, meaningful equity, and exceptional benefits. We strongly advocate for internal promotions and provide a clear path for career advancement. About The Role: We are on the lookout for a strategic and proactive Digital Marketing Lead to design and implement our digital lead generation strategy. This is a pivotal role where you will collaborate closely with our Growth Leads, Business Development Representatives, and Community teams to generate high-quality inbound leads and establish repeatable processes.

Join Verkada as the Sales Strategy & Operations Lead for our Enterprise team, where you will play a vital role in shaping our sales strategy and driving operational excellence. In this dynamic position, you will collaborate closely with cross-functional teams to identify opportunities for growth, streamline processes, and enhance our sales initiatives. Your analytical mindset and strategic approach will be instrumental in executing our vision and achieving ambitious targets.

As an Enterprise Delivery Lead specializing in Strategy & Operations at superdial, you will play a pivotal role in driving the success of our projects. Your expertise in managing enterprise-level delivery will ensure that our operational strategies are effectively implemented to meet client expectations and enhance overall business performance.You will collaborate closely with cross-functional teams, leveraging your analytical skills to identify opportunities for improvement and streamline operations. Your leadership will guide the team in delivering high-quality solutions, ensuring alignment with organizational goals.

As the People Strategy & Operations Lead at Garage, you will be at the forefront of shaping our organizational culture and enhancing employee engagement. This leadership role is pivotal in developing and executing strategic initiatives that align with our people goals. You will collaborate closely with senior management to design and implement programs that foster a positive work environment, enhance talent acquisition, and promote professional development.

Outtake is on a mission to empower trust in a digital-first world. As the landscape of impersonation, fraud, AI-driven scams, and identity abuse evolves, our innovative AI platform takes a proactive stance, detecting, monitoring, and eliminating impersonators while automating protection in mere hours.Founded by a team of ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and rapid execution. Our ambitious goal is to establish ourselves as the trust layer of the modern internet, achieved through a lean, exceptionally talented team.The RoleWe are seeking a pioneering Talent Acquisition Lead who will architect, manage, and execute our comprehensive hiring strategy. The ideal candidate has successfully scaled a high-growth tech organization from early stages to pre-IPO and possesses the expertise to attract, assess, and secure exceptional talent across both technical and business domains.In this pivotal role, you will influence Outtake's growth trajectory by creating a data-driven, automated, and scalable recruiting engine. Candidates should have a technical recruiting background, familiarity with modern tech stacks (ATS, sourcing tools, AI assistants), and the inventive mindset to transform ambitious headcount targets into a fast-paced, repeatable process.The right fit will excel in uncertain environments, appreciate systems thinking, and be excited about building a next-generation recruiting framework from the ground up.Key ResponsibilitiesLead and manage Outtake's end-to-end recruiting strategy for both technical and business roles.Collaborate with leadership to establish headcount plans, hiring priorities, and measurable objectives aligned with company growth.Design a scalable and primarily automated recruitment system using AI, ATS, and sourcing tools.Streamline all manual processes from sourcing to scheduling through automation.Develop and maintain dashboards monitoring funnel metrics, conversion rates, and time-to-fill for various roles.Lead recruitment for key technical and leadership positions while providing support for hiring across all functions.Work closely with hiring managers to define role scopes, evaluation criteria, and interview procedures.Contribute to shaping Outtake's employer brand through engaging content, campaigns, and community outreach.Ensure an exceptional candidate experience throughout the recruitment process.

About UsSei is pioneering the future of blockchain technology as the first parallelized layer 1 blockchain. By innovating the most widely utilized execution environment in Web3, Sei is enhancing blockchain performance and scalability. Applications built on Sei enjoy the high-speed capabilities reminiscent of web2 while benefiting from the decentralization and autonomy characteristic of web3. For further insights, please visit Sei's official website.About the RoleThe Sei Development Foundation is in search of a dynamic and strategically-minded Strategy Lead. This pivotal role partners directly with our Executive Director, acting as a force multiplier to ensure organizational efficiency. The Strategy Lead will facilitate the alignment of priorities across various teams and manage the interactions between functions. This position requires exceptional execution and coordination skills, serving as a trusted partner and key team member with comprehensive visibility into strategic goals, cross-functional initiatives, and overall organizational coherence. This role encompasses the ownership of processes, rhythms, and follow-through, allowing other leaders to focus on their specific domains.This position is based in New York City and necessitates a strong on-site presence to collaborate closely with the executive team.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.