Strategy and Operations Lead - Insurance Operations

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

As the People Strategy & Operations Lead at Garage, you will be at the forefront of shaping our organizational culture and enhancing employee engagement. This leadership role is pivotal in developing and executing strategic initiatives that align with our people goals. You will collaborate closely with senior management to design and implement programs that foster a positive work environment, enhance talent acquisition, and promote professional development.

Join Verkada as the Sales Strategy & Operations Lead for our Enterprise team, where you will play a vital role in shaping our sales strategy and driving operational excellence. In this dynamic position, you will collaborate closely with cross-functional teams to identify opportunities for growth, streamline processes, and enhance our sales initiatives. Your analytical mindset and strategic approach will be instrumental in executing our vision and achieving ambitious targets.

As an Enterprise Delivery Lead specializing in Strategy & Operations at superdial, you will play a pivotal role in driving the success of our projects. Your expertise in managing enterprise-level delivery will ensure that our operational strategies are effectively implemented to meet client expectations and enhance overall business performance.You will collaborate closely with cross-functional teams, leveraging your analytical skills to identify opportunities for improvement and streamline operations. Your leadership will guide the team in delivering high-quality solutions, ensuring alignment with organizational goals.

About Anthropic Anthropic builds trustworthy, interpretable, and controllable AI systems. The team’s mission is to make AI technology safe and beneficial for both users and society. Researchers, engineers, policy experts, and business leaders work together to develop AI solutions with real-world impact. Role Overview The Sales Strategy & Operational Excellence Lead will strengthen the operations of Anthropic’s go-to-market team. As the company’s commercial activities expand, operational discipline becomes essential: from structured weekly forecast calls, to a clear planning cycle with transparent timelines, to unified standards recognized by both Sales and Strategy teams. This position plays a central role in the Chief Commercial Officer’s operational rhythm. The Lead connects Sales leadership, Revenue Operations, Finance, and Systems, ensuring that each group has accurate and timely information. Weekly, the role focuses on maintaining reliable forecast and pipeline reviews. Quarterly, it involves facilitating target setting and quota allocation. Annually, the Lead manages the full planning cycle, aligning territories, capacity, compensation, and targets so that all are delivered on time. What You Will Do Coordinate and improve operational processes for the go-to-market team Drive weekly forecast and pipeline review accuracy, providing dependable data to leadership Facilitate quarterly target setting and quota distribution across teams Oversee annual planning to synchronize territories, capacity, compensation, and targets Serve as the key liaison among Sales leadership, Revenue Operations, Finance, and Systems Who Thrives in This Role Organizes complex processes and brings structure to scattered information Transforms data from multiple sources into clear, documented standards Understands deadlines and accountability, and manages cross-functional partners without direct authority Builds strong operational processes in a fast-changing business setting Location San Francisco, CA or New York City, NY

Join via as the Principal of Strategy & Operations in our Global Operations team. In this pivotal role, you will be instrumental in driving strategic initiatives that enhance our operational efficiency and effectiveness. You will collaborate with cross-functional teams to develop and implement strategies that optimize our global operations, ensuring that we meet our business objectives and deliver exceptional value to our clients.

At Via, we are revolutionizing transportation globally through innovative technology. Our ambitious objectives range from enhancing individual commuting experiences to significantly reducing our collective environmental impact.As a Principal of Strategy & Operations, you will spearhead a variety of projects that have a direct influence on Via’s Vehicle Operations. This role involves crafting strategic initiatives, forging partnerships, overseeing comprehensive projects, and delivering results across several domains such as financial and operational analysis, process enhancement, and the development and launch of new products.Location: This position is based in New York City, with a requirement to be in the office three times a week.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

Blossom Health is hiring a GTM Sales Operations & Strategy Lead based in New York City. This role focuses on shaping sales strategy and improving how the sales team operates day to day. Role overview The GTM Sales Operations & Strategy Lead works closely with teams across the company to connect sales goals with the processes that support them. The position calls for a mix of strategic thinking and hands-on problem solving to help sales efforts run smoothly and efficiently. Collaboration Expect frequent collaboration with colleagues in different departments. Aligning sales objectives with broader operational workflows will be a key part of your work. Impact This position plays a central part in driving both efficiency and effectiveness for Blossom Health’s go-to-market approach.

Join our dynamic team at Concourse as a Strategy & Operations Specialist, where you will play a pivotal role in driving strategic initiatives and optimizing operational efficiency. You will collaborate with cross-functional teams to analyze business processes, identify improvement areas, and implement innovative solutions that align with our corporate goals.

About UsAt Verve Group, we are revolutionizing the advertising landscape by creating a more efficient, privacy-centric ecosystem for buying and monetizing advertising. Our innovative blend of demand and supply technologies seamlessly integrates data, media, and technology to drive results and growth for both advertisers and publishers across all screens and locations. With a global footprint of 30 offices, we proudly serve over 90 of the top 100 advertisers in the United States and collaborate with 4,000 publishers worldwide. Discover more about our cutting-edge solutions at www.verve.com.Role OverviewAs the Strategy & Operations Lead, you will play a pivotal role in bridging the gap between strategy and execution, working closely with the Chief of Staff and leadership team to translate key priorities into measurable outcomes. You will orchestrate essential planning cycles, including quarterly OKRs, performance reporting, and initiative tracking, while leading impactful cross-functional projects from conception to delivery.Your insights will enhance decision-making speed by compiling inputs and crafting clear materials that facilitate alignment among stakeholders. Collaborating with teams across go-to-market, product, and revenue, you will ensure that our strategies are effectively implemented and aligned with our corporate objectives.This position will also involve identifying operational inefficiencies and partnering with functional leaders to design scalable processes, while monitoring progress on key initiatives to maintain commitment and momentum throughout the organization.

Standard Bots is seeking a Strategy & Operations Manager based in New York City. This role centers on improving how the company operates and helping set the direction for future growth. Role overview The Strategy & Operations Manager works closely with teams across the company. The focus is on finding ways to make processes more efficient and supporting projects that move the business forward. What you will do Collaborate with colleagues from different departments to streamline operations Analyze current workflows to spot areas that could be improved Support new initiatives aimed at company growth Apply analytical thinking to develop and implement solutions Requirements Strong analytical skills Experience working with cross-functional teams Ability to identify and act on opportunities for process improvement

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

FULL-TIME | NYC (IN-PERSON)About MomentMoment is pioneering the first operating system specifically designed for the fixed income market, which is the largest financial market globally, valued at over $150 trillion. We collaborate with major financial institutions to consolidate all fixed income operations into a single cohesive platform. Founded by former quantitative analysts from Citadel Securities and Jane Street, Moment is poised to serve financial institutions with assets exceeding $8 trillion, having launched publicly in 2024.The fixed income landscape is rapidly evolving:Electronic trading has surged, with corporate bond electronic volumes increasing tenfold over the past decade.Rising interest rates - from near zero to approximately 5% - have spurred significant demand.Financial institutions are increasingly teaming up with fintechs to modernize outdated infrastructures.Advancements in AI are facilitating workflow automation previously deemed unattainable.Despite the scale of the market, many workflows remain labor-intensive: traders navigate multiple screens, portfolio managers handle extensive spreadsheets, and critical coordination often occurs via phone or chat. Moment is redefining the automation paradigm for the industry by integrating these workflows into a unified system.We are supported by top-tier investors including Index, A16Z, and Lightspeed, having successfully raised $56 million in funding. Recently, we secured a $36 million Series B investment from Index. You can explore Bloomberg's coverage of our recent achievements here and the memo from Index detailing their investment rationale.The RoleWe are seeking an outstanding individual to join our Strategy & Operations team to assist in building and scaling our go-to-market (GTM) engine, addressing the most crucial GTM, strategy, and operational projects within the organization, and driving our next phase of growth. As we experience hypergrowth, we require a dynamic, resourceful, and high-potential individual who can help us sustain our growth trajectory while transforming the GTM and operations engine into a scalable and high-velocity machine.Although this role encompasses a broad scope, we will customize the responsibilities to align with your unique strengths, enabling you to make the greatest impact and advance your career.

Join Duet as a Customer Strategy & Operations Manager!About Us:At Duet, we empower Nurse Practitioners (NPs) to address the primary care crisis by enabling them to lead their own practices, enhancing local access to care. Our company is a well-funded seed-stage venture, driven by a team of experienced entrepreneurs and Nurse Practitioners, supported by notable investors such as Lerer Hippeau and Kairos.We are developing a comprehensive platform designed to help NP practices flourish as independent entities. Our solutions, ranging from patient engagement to revenue forecasting and care delivery to community building, leverage data to allow NPs to concentrate on what truly matters: serving their communities effectively.About the Role:We are seeking a dedicated Customer Strategy & Operations Manager to become an integral part of our expanding Operations team. In this role, you will serve as the primary partner for our NP practices, providing consultancy, leading onboarding efforts, fostering ongoing growth, and ensuring that each practice fully realizes the value of the Duet platform throughout the customer lifecycle. NPs join Duet at various stages of their business journey, and your guidance will be crucial in transforming them into thriving practices.You will be a relationship-builder, trusted advisor, analytical problem-solver, and strategic operator, facilitating practices through their transformations to achieve clinical, financial, and operational success. This position is ideal for individuals who excel in dynamic, early-stage environments, enjoy taking on diverse roles, and can maintain a positive demeanor while driving results. You will engage with financial discussions, budgets, scenario planning, and confidently share your perspective.Key Responsibilities:Analytics & Insight Generation: Analyze raw practice data to uncover key drivers, trends, and anomalies, moving beyond dashboards to address complex financial and operational queries.Financial & Operational Analysis: Conduct structured analyses across revenue, margins, capacity, and growth to narrate compelling stories that inform better decision-making.Customer Onboarding & Partnership: Represent Duet to new practices, guiding them through the implementation process and serving as their long-term strategic ally.Practice Enablement & Growth: Understand each practice’s goals and challenges, delivering customized strategies that enhance performance, expand patient panels, and unlock platform potential.

About Sailor HealthSailor Health is dedicated to addressing the mental health crisis that affects older adults. In the United States, this demographic faces the highest suicide rates among any age group, yet they receive the least amount of mental health care. By 2030, over 65 million seniors will comprise nearly a quarter of the U.S. population, presenting one of the most significant challenges in healthcare.Sailor is innovating a healthcare platform designed to support happier aging. Our services connect older adults with top-tier therapists and AI-assisted care agents, all covered by Medicare. Our AI-driven operating system facilitates smooth care coordination, immediate clinical insights, and streamlined insurance billing, allowing therapists to focus more on providing compassionate care.We are rapidly expanding and have partnered with Medicare to deliver affordable and high-quality psychotherapy to hundreds of patients. We take pride in the support of esteemed founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.⭐ About the RoleLocation: New York City, in office, 5 days a week.We are seeking a Strategy & Operations Lead / Associate to join our core team at Sailor Health. This role offers a unique chance to collaborate with the founders in developing the essential framework for care delivery. You will be instrumental in shaping Sailor's growth across operations, clinical delivery, and product development. Your responsibilities will include designing workflows, managing complex cross-functional projects, and enhancing operational excellence at scale. If you are passionate about creating impactful solutions in a fast-paced environment, we want to hear from you. Your Key ResponsibilitiesScale care delivery 10x: Build and refine workflows to guarantee that every patient and therapist enjoys a 10/10 experience. You will lay the groundwork for enhancing clinical outcomes and ensuring that patients receive timely, consistent, and compassionate care.Own key operational metrics: Manage critical operational indicators such as retention, Net Promoter Score (NPS), and clinical outcomes.Launch our operations system: Establish Key Performance Indicators (KPIs) and reporting systems to monitor program adoption, retention, and overall impact.Collaborate on product roadmap: Partner with engineering and design teams to transform frontline insights into product features that enhance care coordination, therapist tools, and patient engagement.

About HebbiaHebbia is an innovative AI platform designed for investors and bankers, enabling them to generate alpha and maximize investment returns.Founded in 2020 by George Sivulka and supported by prominent investors like Peter Thiel and Andreessen Horowitz, Hebbia empowers major financial institutions, including BlackRock, KKR, and Carlyle, managing over $15 trillion in assets globally. Our flagship product, Matrix, stands out for its superior accuracy, speed, and transparency in AI-driven analysis.We equip finance professionals with unparalleled intelligence, revealing signals that are invisible to the human eye, uncovering hidden opportunities, and expediting decision-making processes with unprecedented speed and assurance. We are committed to not just optimizing workflows, but revolutionizing capital deployment, risk management, and value creation across financial markets.Hebbia is more than a tool; it's the essential competitive advantage that enhances performance, alpha generation, and market leadership.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.

Stepful is seeking a visionary and strategic Director of Healthcare Strategy and Operations to lead and optimize our healthcare initiatives. This pivotal role involves developing and implementing innovative strategies that enhance operational efficiency and improve patient outcomes. You will collaborate with cross-functional teams to drive impactful changes within our organization and the healthcare sector at large.