About the job
Solutions Engineer
At Extend, we are revolutionizing the landscape of document processing with our cutting-edge cloud technology. Our mission is to transform the way organizations handle unstructured data, empowering them to make data-driven decisions.
In the role of Solutions Engineer, you will serve as the pivotal technical liaison for our clients as they explore the capabilities of Extend. We are seeking engineers who are deeply committed to addressing customer challenges, have a keen eye for detail, demonstrate high agency in their work, and are passionate about harnessing AI to empower businesses.
Why Join Us?
Experience remarkable growth with us, as we've achieved a 400% revenue increase over the past year, reaching several million in ARR, with momentum continuing to build.
Join a product that is highly valued by users and integrated into mission-critical processes at major enterprises like Square, Zillow, and Chime, as well as innovative startups like Brex and Mercury.
Capitalize on a rapidly expanding document processing market that has exploded due to LLMs, where existing solutions fall short in user satisfaction.
Become part of a lean team that delivers exceptional customer and revenue results, making your contributions impactful at this crucial stage of our journey.
With our successful Series A funding and a de-risked business model, the potential for growth is significant—now is the ideal time to join our team.
Work alongside a talented team, including former founders and record holders, in a high-performance culture located in NYC, with opportunities for substantial equity ownership.
Engage in solving novel, complex challenges at the intersection of LLMs, intricate data processing, and human-AI interfaces.
Gain firsthand experience in building a successful startup with ample leadership opportunities as we continue our rapid growth.
Your Impact
Your role will be crucial in ensuring our customers can successfully implement LLMs in real-world applications, tackling unprecedented challenges along the way. Excellence in this area is imperative.
Here are some complex problems you will tackle:
How can we instill confidence in enterprises when deploying AI?
What is the optimal way to design the evaluation experience for our customers?
How can we empower customers to become experts in using our product?
What strategies can we implement to help customers navigate trade-offs between latency, cost, and performance for their specific use cases?
Role Responsibilities
Design and architect innovative solutions to address complex customer challenges using Extend's platform.

