Site Reliability Engineer at WRITER | New York City

About WRITERWRITER is the premier platform where leading enterprises harness the power of AI to streamline their operations. Our mission is to enhance human potential through advanced superintelligence, demonstrating its feasibility with a trustworthy AI solution that bridges IT and business teams, facilitating transformative change across organizations. WRITER’s comprehensive platform empowers hundreds of companies, including Mars, Marriott, Uber, and Vanguard, to develop and deploy AI agents tailored to their unique datasets, supported by our enterprise-grade LLMs. With a valuation of $1.9B and support from top-tier investors such as Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is quickly establishing itself as the frontrunner in the field of enterprise generative AI.Founded in 2020, with offices in San Francisco, New York City, Austin, Chicago, and London, we are a dynamic team focused on innovation and speed. We seek intelligent, dedicated builders and innovators to join us in shaping the future of work powered by AI. About the RoleAs a Site Reliability Engineer at WRITER, you will play a critical role in ensuring the availability, performance, and reliability of our platform, which is essential for our mission to enhance human capabilities with superintelligence. Your work will directly influence every enterprise customer reliant on our AI-powered workflows. This position goes beyond routine maintenance; it involves proactively identifying and resolving intricate systemic challenges and establishing the framework necessary for our rapid growth and the evolving needs of enterprise generative AI. You will develop resilient systems, automate processes throughout the stack, and advocate for reliability best practices, directly contributing to our ambitious product roadmap and ensuring our clients have continuous access to the powerful tools they require.This is a hybrid role based in either our New York City or London office, reporting to the Director of Engineering.‍ ResponsibilitiesAutomate operational tasks and infrastructure management by creating robust tools and platforms using languages such as Python, Go, or similar, significantly minimizing manual workload across our production environment.Design and implement scalable, fault-tolerant infrastructure solutions on leading public cloud platforms (AWS, GCP, Azure) to support WRITER's swiftly growing, high-traffic AI platform.Take ownership of the reliability, performance, and efficiency of WRITER’s core services, establishing and maintaining rigorous Service Level Objectives (SLOs) and Error Budgets.

About Legora Legora builds AI-driven solutions for the legal sector, partnering directly with legal professionals to create tools that support better insights and decision-making. Our platform is trusted by major global firms, including Cleary Gottlieb and Goodwin, and is used in over 40 countries. We focus on continuous improvement and innovation, working closely with users to ensure our technology truly meets their needs. Site Reliability Engineer – New York City (On-site) Legora is looking for a Site Reliability Engineer to join the founding SRE team at our New York City engineering hub. This role is based fully on-site, five days a week. The position centers on maintaining and improving the reliability and performance of our platform as we expand. Expect to work side by side with experienced engineers, focusing on production systems, observability, incident response, and automation. What You Will Do Oversee and improve production services, including deployments, monitoring, and system health. Develop and maintain observability tools for metrics, logs, and traces, aiming for high-quality signals and minimal noise. Help define Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and set up alerting and reliability metrics for key services. Participate in on-call rotations, contribute to post-incident reviews, and help implement measures to prevent future issues. Location Requirement This role requires working on-site at Legora’s New York City office, Monday through Friday. In-person collaboration is core to how we work and deliver results.

About WRITERWRITER is at the forefront of AI-driven innovation, empowering leading enterprises to harness the potential of artificial intelligence in their operations. Our mission is to enhance human capabilities through superintelligence. We are making this vision a reality with robust and reliable AI solutions that bridge the gap between IT and business, driving transformative results across organizations. With our comprehensive platform, renowned companies such as Mars, Marriott, Uber, and Vanguard are successfully developing AI agents tailored to their unique data needs, all powered by WRITER's enterprise-grade LLMs. As a company valued at $1.9 billion and supported by prestigious investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is establishing itself as a dominant force in the realm of generative AI.Founded in 2020 and with headquarters in San Francisco, New York City, Austin, Chicago, and London, our team thrives on innovation and agility. We seek intelligent and dedicated individuals to join us in shaping the future of work through AI. About the RoleIn this pivotal role as a Security Engineer focused on applications at WRITER, you will establish the security framework that safeguards our AI systems, which serve some of the most renowned brands globally. You will collaborate closely with engineering teams, integrating security seamlessly into every line of code while ensuring our platform remains powerful and reliable.This is a unique opportunity to influence the security landscape of enterprise AI applications. You will engage in threat modeling for our LLM architectures and develop automated security controls that scale as our platform expands. Your approach will focus on innovative solutions that enhance security rather than restrict it. You will face challenges that few security engineers encounter, such as securing AI agents, protecting training data pipelines, and designing controls for emerging systems.This position offers flexibility, allowing you to work remotely within the US or in a hybrid capacity from our San Francisco or New York City offices, reporting directly to the head of security engineering.

Join Alloy as a Site Reliability Engineer and play a crucial role in ensuring the reliability, availability, and performance of our systems. You will work closely with development teams to design and implement robust infrastructure solutions that enable seamless user experiences. Your expertise will be vital in maintaining our high standards for uptime and efficiency.

Role overview Medal seeks a Site Reliability Engineer - Infrastructure Specialist in New York City. The focus is on strengthening the company’s infrastructure and ensuring the stability of Medal’s systems. This role works within a collaborative team to design, build, and maintain the technical foundation that enables the company’s growth and efficiency. What you will do Design and implement infrastructure solutions that can scale as demand increases Maintain and improve system reliability to help minimize downtime Monitor and optimize system performance to keep applications running smoothly Collaborate with team members to address ongoing infrastructure requirements

Join Tabs as a Staff Site Reliability Engineer to lead the charge in enhancing our systems for maximum reliability and performance. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and maintain robust infrastructure solutions. You will ensure our systems are scalable, secure, and efficient, ultimately providing an unparalleled experience for our users.Your expertise in cloud technologies and automation will be vital as you drive initiatives to improve operational efficiency and system resilience. If you are passionate about creating reliable systems and thrive in a fast-paced environment, we want to hear from you!

Kontakt.io is revolutionizing care operations through innovative platform solutions.Our mission is to reduce waste, enhance efficiency, and drive profitability by optimizing throughput, asset utilization, and workforce productivity. Leveraging AI, Real-Time Location Systems (RTLS), and Electronic Health Records (EHR) data, we empower self-learning agents to automate workflows, adjust in real-time, and coordinate comprehensive care delivery operations.Efficiently deployable and scalable, our platform provides clear visibility into spaces, equipment, and personnel, effectively eliminating inefficiencies and significantly enhancing the patient experience. With a proven 10X ROI and over 20 successful use cases, Kontakt.io stands out as the preferred choice for advancing care delivery operations.We are seeking a Lead Software Engineer - SRE who possesses a robust foundation in software engineering and a strategic mindset to enhance the reliability, scalability, and performance of our platform. This pivotal role within our Infrastructure Engineering team will be instrumental in shaping the architecture and strategic direction of our Site Reliability Engineering function.The ideal candidate will have extensive knowledge of software engineering principles as applied to infrastructure. Rather than merely maintaining systems, you will lead the design and construction of these systems, focusing on developing automation, tooling, and resilient architectures that ensure high availability and fault tolerance across our entire AWS-based platform.You will engage hands-on in designing robust systems, refining deployment pipelines, and enhancing incident management practices. As a technical leader, you will also mentor junior engineers, influence technical strategy, and foster a culture of accountability, ownership, and continuous improvement throughout the organization.

About Legora Legora builds AI-powered tools for legal professionals, working side by side with lawyers to ensure technology fits real-world needs. The platform helps legal teams work more efficiently, ask better questions, and find new insights. Clients include leading global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, with Legora’s reach spanning over 40 countries. The company values rapid shipping, thoughtful iteration, and scaling with purpose. Legora’s team is committed to high standards, always aiming to deliver technology that truly empowers lawyers. The culture rewards those who want to build from scratch, work with talented colleagues, and help shape the future of legal work. Staff Site Reliability Engineer , New York City (Onsite) This role joins the founding SRE team at Legora’s new engineering hub in New York City. The Staff Site Reliability Engineer leads reliability efforts across multiple teams, sets infrastructure architecture standards, and drives operational excellence for the platform. The position works closely with colleagues in Stockholm and requires in-office presence five days a week. What You Will Do Design and manage reliability and infrastructure strategies for several teams and services Oversee observability, capacity planning, and monitoring for distributed systems Develop and refine SLI/SLO frameworks, error budgets, and production readiness standards Lead incident management, create escalation protocols, and drive improvements from post-mortem analysis Work with engineering teams to integrate reliability best practices into their workflows Location Requirement This position is based in New York City and requires onsite work five days per week.

About the Role Betterment is looking for a Senior Engineering Manager to guide the Site Reliability Engineering (SRE) team at our New York City headquarters. This leader will oversee a skilled group focused on keeping services reliable, high-performing, and able to scale as we grow. What You'll Do Lead and support engineers dedicated to service reliability and performance. Collaborate with teams across the company to improve infrastructure and operations. Promote a culture that values technical excellence and continuous improvement. Location This position is based at Betterment HQ in New York City.

The Site Reliability Engineering team at MongoDB supports the infrastructure behind the MongoDB Atlas platform. With Atlas serving customers worldwide, the team addresses the demands of delivering fast, reliable service across multiple regions while meeting data sovereignty requirements. Role overview This Site Reliability Engineer 3 position centers on designing and maintaining scalable systems. The work involves reducing manual tasks, improving monitoring, and increasing visibility into system health. Infrastructure-as-code is a key principle, and the team invests in automation and self-healing systems to minimize disruptions. Collaboration Teamwork is essential in this role. Site Reliability Engineers regularly partner with other engineering groups, sharing responsibilities and working together to achieve common objectives. Location This role is based in New York City and follows a hybrid work schedule.

Location: NYC Global HQ (Hybrid: 3 days in office) DoubleVerify delivers digital performance solutions for advertisers and agencies, enabling independent verification, campaign optimization, and measurement of business impact. Since 2008, DV has partnered with Fortune 500 brands, agencies, publishers, and digital ad platforms to bring greater transparency and improved outcomes to digital advertising. More details are available at www.doubleverify.com. Role overview The Senior Site Reliability Engineer I will focus on strengthening the reliability, scalability, and performance of DoubleVerify's digital media measurement platforms. This hybrid position is based at the NYC Global HQ, with an expectation of three days per week in the office. What you will do Enhance reliability, scalability, and performance for digital media measurement systems. Establish and refine observability practices, including setting up metrics, dashboards, and alerting to enable proactive reliability improvements. Reduce Mean Time to Recovery (MTTR) for critical incidents by automating processes, improving observability, and advancing monitoring capabilities. Lead incident response for high-severity (Sev1 and Sev2) events and drive resolutions. Maintain high availability across infrastructure and services in GCP, AWS, OCI, and on-premises environments. Guide technical projects from planning through deployment, collaborating with teams and keeping stakeholders informed. Design and deploy automation tools to reduce manual work and improve efficiency in deployment workflows, validation scripts, and self-service tooling. Utilize AI-assisted development tools for faster automation and troubleshooting. Build integrations and Monitoring Control Plane (MCP) servers to support monitoring platforms and AI-driven analysis. Apply Infrastructure-as-Code practices using Terraform, Helm charts, Python scripts, and configuration management tools for consistent, version-controlled deployments. Develop and maintain documentation, runbooks, and Standard Operating Procedures (SOPs) in Confluence to support consistent incident response.

About Legora Legora develops technology for the legal sector, working directly with legal professionals to ensure practical, relevant solutions. The company’s AI-native workspace helps users streamline workflows, ask better questions, and uncover new insights. Clients include major global law firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, spanning over 40 countries. Legora’s team values collaboration and aims to build tools that genuinely improve the way lawyers work. Role Overview: Senior Site Reliability Engineer This Senior Site Reliability Engineer role sits within Legora’s core SRE team at the New York City engineering hub. The position focuses on building and maintaining reliable services, partnering with engineering teams both locally and in Stockholm. The team’s goal: raise reliability standards across Legora’s platform and ensure smooth, dependable operations. Location requirement: This is a full-time, in-office role based in New York City. Attendance is required five days a week to support close collaboration and innovation. What You Will Do Design, deploy, and manage essential platform services, taking full responsibility for their reliability. Build and maintain observability systems (metrics, logs, traces) to generate actionable insights. Set and improve service level indicators (SLIs), service level objectives (SLOs), alerting, and reliability metrics for key systems. Refine on-call procedures and incident response, including escalation processes and post-incident analysis. Drive ongoing improvements to system reliability and performance.

About the Atlas SRE Team The Atlas team at MongoDB, Inc. is based at our New York City headquarters, with options for hybrid work or fully remote arrangements from the Eastern or Central time zones. The group focuses on building, maintaining, and scaling the Atlas platform, which supports customers' most important workloads. Role Overview This senior-level Site Reliability Engineer (SRE) position calls for deep experience in designing and building complex systems. The role offers significant autonomy and expects ownership from start to finish. The work is hands-on and technical, with a focus on creating and improving systems that support Atlas at scale. Collaboration and Impact The SRE Atlas team works closely with multiple Atlas software engineering groups. Responsibilities include: Managing large-scale systems Developing new tools and automation Performing essential maintenance for the Atlas fleet Efforts in this role have a direct effect on the reliability and performance of Atlas for customers across the globe.

The City of New York is hiring a Data Engineer to support essential data projects that inform city decisions and strengthen public services. This full-time role is based in New York City and centers on using data analytics to address challenges across city operations. Role overview As a Data Engineer, you will play a key part in initiatives that shape how the city uses information to make choices and deliver services. The work involves collaborating with a team focused on improving processes and outcomes for residents. What you will do Contribute to projects that gather, organize, and analyze data for city departments Help translate complex data into practical insights for decision-makers Work with colleagues to find solutions that enhance city operations and public services Location This position is based in New York City and requires full-time availability.

Role Overview The City of New York is hiring a Site Manager to oversee projects across New York City. This position manages daily site operations, enforces safety standards, and leads teams to meet project goals. What You Will Do Supervise site activities and coordinate project schedules Ensure all work complies with safety regulations and city requirements Lead and support a team of professionals on site Communicate with stakeholders to keep projects on track What We Look For Proven experience managing teams and site operations Strong leadership and organizational skills Attention to detail and commitment to safety Clear, effective communication with people from varied backgrounds This role offers the chance to contribute to projects that shape New York City. Candidates who value teamwork and project success are encouraged to apply.

The City of New York seeks an Assistant Mechanical Engineer to join the Division of Property Management. This position plays a key part in maintaining and upgrading city building infrastructure. Role overview Work includes supporting the planning, design, and supervision of mechanical engineering projects. The focus is on improving systems and services across city properties. Key responsibilities Assist in developing plans and technical designs for mechanical systems in city buildings Support project oversight to ensure work meets standards and timelines Contribute to efforts that enhance building infrastructure and services Location This role is based in New York City.

The City of New York is seeking a dedicated Surveyor to join our dynamic team. As a Surveyor, you will play a crucial role in land surveying, ensuring accuracy and compliance with city regulations. This position offers a unique opportunity to contribute to various city projects, enhancing the infrastructure and development of New York City.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.

Join the vibrant legal team at the City of New York as a Paralegal. In this crucial role, you will support attorneys in various legal matters, conduct research, and prepare documents to ensure the smooth functioning of legal processes.

Join the vibrant team at the City of New York as a College Aide, where you'll gain invaluable experience and contribute to city initiatives. This role is designed for students looking to enhance their skills while working in a dynamic urban environment.