Senior Product Solutions Analyst | Housing

About EliseAIAt EliseAI, we are dedicated to enhancing crucial sectors such as housing and healthcare. These are fundamental needs for everyone, yet securing them can often be a challenge. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for users in these essential services.Housing: We streamline the process for renters by simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—bringing all necessary resources into one cohesive platform.Healthcare: We facilitate appointment scheduling, intake form completion, and effective communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleWe are seeking a passionate Senior Product Solutions Analyst who excels at tackling complex challenges, is committed to delivering outstanding customer experiences, and is eager to expand their skill set. In this role, you will gain valuable exposure to technical problem-solving, systems thinking, and product knowledge, while honing essential communication and troubleshooting abilities within a client-facing engineering context. We prioritize the growth of our team, making this position an excellent opportunity for those looking to transition into deeper technical ownership.This role is well-suited for individuals with a strong technical background who aspire to evolve from support roles into solution architecture, systems thinking, and product-related problem-solving.You will play a pivotal role in guiding clients through EliseAI’s platform, with your insights directly informing our technical solutions and product enhancements.Key ResponsibilitiesDeliver Tier 2 technical support to clients through Zendesk, ensuring issues are resolved quickly and accurately.Investigate, troubleshoot, and resolve complex technical challenges, escalating issues when necessary.Serve as a subject matter expert, providing insights and recommendations to enhance product offerings and processes.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Everyone deserves a safe place to call home and easy access to quality healthcare, yet these essentials are often difficult to secure. By seamlessly integrating AI-driven solutions into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all involved.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and connect with their property management team—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake forms completion, and enhance patient-provider communication, allowing everyone to prioritize health over bureaucracy.With EliseAI, organizations can minimize manual tasks, improve accessibility, and offer a unified experience across essential services. We are proud to have recently secured a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleThe Product Solutions team at EliseAI comprises experts dedicated to resolving issues and answering inquiries for our customers. As Product Solutions Analysts, you will possess extensive knowledge of our clients' unique configurations and system data access. Your role will involve collaborating with various internal teams to troubleshoot customer challenges and ensure an outstanding customer experience.Key ResponsibilitiesDeliver tier 1 and tier 2 technical support to clients via Zendesk, our ticketing system, ensuring prompt resolution of issues.Investigate, troubleshoot, and resolve intricate technical challenges, escalating to appropriate internal teams when necessary.Maintain clear documentation and communication with clients throughout the support lifecycle, adopting a customer-centric approach in each interaction.Collaborate with other teams within Product Solutions to relay user feedback, identify recurring issues, conduct audits, and contribute to product enhancements.Update and maintain internal knowledge base articles, FAQs, and user guides to improve self-service resources for clients.

About EliseAIAt EliseAI, we are dedicated to transforming essential sectors such as housing and healthcare. We recognize that securing a home and accessing quality healthcare can often be challenging. By seamlessly integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for users.Housing: We revolutionize the rental process by simplifying apartment tours, lease agreements, maintenance requests, and communication with property management—all in one unified platform.Healthcare: We streamline appointment scheduling and form completion, enabling patients to focus on their health rather than paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs a Solutions Engineer at EliseAI, you will play a pivotal role in our product launch and support initiatives. Collaborating closely with clients, support engineers, and customer success managers, you will ensure seamless product implementations and effective troubleshooting. Your responsibilities will include developing launch tools, acquiring in-depth knowledge of product functionalities, and delivering training and escalation support.Key ResponsibilitiesConduct comprehensive discovery sessions with new clients to understand their product areas and needs.Serve as the liaison for Support Engineers within your product area, fostering alignment and collaboration.Develop and oversee roadmaps for self-service launch tools and internal launch settings, ensuring quality assurance processes are in place.Deliver in-depth technical support and guidance to prospects, including product demonstrations, presentations, and clarification of complex technical concepts.Assist Customer Success Managers throughout product implementations and act as a partner for training and escalation issues.Provide troubleshooting support and escalate issues as necessary to ensure customer satisfaction.

About EliseAIAt EliseAI, we are dedicated to revolutionizing crucial sectors such as housing and healthcare. Everyone deserves a safe place to call home and access to top-quality healthcare, yet navigating these services can often be a challenge. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, minimize costs, and elevate the overall experience for users.Housing: Our platform simplifies the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management—all in one convenient location.Healthcare: We streamline scheduling appointments and completing intake forms, empowering patients to focus on their health rather than administrative tasks.Through EliseAI, organizations can significantly reduce manual work, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to accelerate our mission.About the RoleAs a Senior Product Marketing Manager, you will play a pivotal role in shaping the positioning and messaging of our AI solutions for the housing sector. Your efforts will directly impact how customers perceive EliseAI and our offerings as we finalize our product positioning strategy. You will be responsible for developing and implementing go-to-market strategies, creating engaging messaging, and driving product launches to foster adoption. By collaborating with cross-functional teams in product, engineering, sales, and customer success, you will ensure cohesive execution and provide strategic direction for our housing market approach. This role is integral to achieving tangible outcomes and advancing product marketing as EliseAI continues to grow.

About EliseAIAt EliseAI, we are dedicated to transforming crucial industries such as housing and healthcare. Everyone deserves a safe place to live and access to quality healthcare, yet these essentials can often be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the processes for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management—bringing all necessary resources for their homes into a unified platform.Healthcare: We simplify the scheduling of appointments, the completion of intake forms, and facilitate communication between patients and providers, allowing everyone to concentrate on health instead of administrative tasks.With EliseAI, organizations can minimize manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further propel this mission.About The RoleAs part of EliseAI’s Customer Support team, you will be a key subject matter expert, dedicated to resolving inquiries and issues for our clients. Our Support Analysts possess comprehensive knowledge of client-specific configurations and system data access. Collaborating with internal teams, the Support team works diligently to troubleshoot customer challenges and ensure an exceptional customer experience.Job Type: Full-time, Non-Exempt (eligible for overtime pay)Work Schedule: Thursday through Monday (schedule may vary based on business needs) to ensure coverage during peak support periods.Work Location: Onsite at our Midtown South NYC officeKey ResponsibilitiesDeliver tier 1 and tier 2 technical support to clients via Zendesk, our ticketing system, ensuring rapid issue resolution.Investigate, troubleshoot, and resolve intricate technical problems, escalating to relevant internal teams if necessary.Maintain clear documentation and consistent communication with clients throughout the support lifecycle, ensuring a positive experience.

About EliseAIAt EliseAI, we are dedicated to transforming the essential sectors of housing and healthcare. We understand that securing a home and accessing quality healthcare should not be a struggle, and we are committed to making these services more accessible and efficient. By seamlessly integrating AI agents into established workflows, we enhance operational efficiency, cut costs, and elevate user experiences across the board.Housing: Our platform simplifies the apartment touring process, lease signing, maintenance requests, and communication with property teams, all in one convenient location.Healthcare: We streamline appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleAs EliseAI expands into new product lines for large, sophisticated customers, we are placing significant investment into the development, launch, and scaling of these products.The Senior Associate in Product Operations will play a critical role in the creation and deployment of products that propel our business forward. Acting as an integral part of the Product team, you will collaborate closely with Engineering, Solutions Engineering, Customer Success, Data, and Product Marketing to ensure successful product launches. This position offers substantial ownership over execution, quality, and speed of iteration as we grow this dynamic business line.Key ResponsibilitiesFoster cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and assessment.Design, implement, and oversee comprehensive project plans, ensuring all key deliverables are achieved while providing transparent updates on challenges, risks, and project status.Continuously assess project progress, integrating client feedback to inform and enhance processes.

eliseai seeks an End User Product Solutions Analyst for evening shifts in New York City. This role centers on reviewing product solutions to maintain a strong user experience. Role overview The analyst collaborates with teams throughout the company to ensure products match user needs and meet quality standards. Attention to detail and a user-focused mindset are key in this position. What you will do Review product solutions to support a positive user experience Work with colleagues across departments to confirm products align with user requirements Help maintain quality expectations for end user products Location and schedule This position is based in New York City and requires evening shift availability.

About EliseAIAt EliseAI, we are transforming critical sectors like housing and healthcare. Everyone deserves a home and access to quality healthcare, yet navigating these essential services can often be challenging. By deeply integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for everyone involved.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property teams—consolidating everything they need for their homes in one convenient platform.Healthcare: We simplify appointment scheduling, facilitate the completion of intake forms, and enhance patient-provider communication, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to expedite this mission.The Growth Strategy TeamThe Growth Strategy team plays a pivotal role in shaping how EliseAI is perceived, valued, and positioned in the marketplace. We take charge of the platform's identity and every product within it, designing and implementing high-impact growth strategies that propel the company forward and generate leads.Operating like a startup within a startup, Growth Strategy is driven by the intensity and ownership of a founding team, leveraging the resources, market access, and product depth of a well-funded Series E company. Our mission is to take products and platform capabilities from vague to sharply defined, executing against that positioning across all market touchpoints. This role demands deep cross-functional collaboration (with Product, Sales, Engineering, Leadership) and founder-level responsibility from day one.Team members are expected to embody the best of EliseAI: strategic thinkers with a profound understanding of context, technical proficiency, and complete ownership of execution. You will transition smoothly between crafting compelling product narratives and building the automated systems that enable large-scale delivery—balancing go-to-market strategies with direct engagement with data, tools, and infrastructure to bring these plans to fruition.

About EliseAIAt EliseAI, we are dedicated to transforming critical industries such as housing and healthcare. Securing a place to live and accessing quality healthcare should not be a challenge. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property management teams—all in one integrated platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and facilitate clear communication between patients and providers, allowing everyone to focus on health rather than paperwork.At EliseAI, we empower organizations to minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. Our recent success in raising a $250 million Series E round led by Andreessen Horowitz will further accelerate our mission.About The RoleAs a member of EliseAI’s Technical Solutions & Support team, you will be a subject matter expert responsible for addressing customer inquiries and resolving issues. You will have a comprehensive understanding of our client configurations and access to system data, collaborating with other internal teams to troubleshoot problems and enhance the customer experience.Key ResponsibilitiesGain a profound understanding of our systems, customers, and their optimal interactions:Facilitate client onboarding and adapt their preferences into our system settings.Understand the integration of our systems with client email, calendar, CRM, and property management tools.Comprehend client business operations and the implications of reported issues.Deliver outstanding, client-focused support:Communicate promptly, clearly, and professionally with clients to identify their issues, reproduction steps, and the business impact.Actively collaborate with internal teams to resolve issues swiftly and effectively.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries like housing and healthcare. We believe that everyone deserves access to a quality home and healthcare services, yet these are often challenging to secure. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate user experiences for all stakeholders.Housing: We streamline the process for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property management—bringing all the essential services into a singular, user-friendly platform.Healthcare: We facilitate easy appointment scheduling and form completion, empowering patients to engage with their healthcare providers and focus on their well-being rather than paperwork.EliseAI enables organizations to minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further this mission.About The RoleAs a Senior Associate on the New Verticals team, you will play a crucial role in identifying, incubating, launching, and scaling innovative products and market opportunities from inception to maturity. Your contributions will include strategic analysis, direct client engagement, project management support, and close collaboration with cross-functional teams. This position demands strong analytical capabilities, adaptability, and exceptional execution skills.Key ResponsibilitiesLaunching and Scaling New Verticals:Assist in the execution and scaling of new products by coordinating cross-functional teams (Product, Engineering, Go-To-Market, Operations, Customer Success), tracking milestones, and managing critical deliverables.Engage directly with clients to analyze their workflows and objectives to ensure successful product launches and user adoption.Monitor product performance metrics, customer feedback, and market trends to inform product feature development and go-to-market strategies.Contribute to the development of go-to-market strategies, encompassing segmentation, positioning, pricing, and launch planning.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors, particularly housing and healthcare. We recognize that securing a place to live and accessing quality healthcare should not be a challenge. By seamlessly integrating AI agents into current workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: We streamline the processes for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—consolidating everything needed for a home into a single platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleEliseAI is in a phase of rapid expansion into new product lines catering to large, sophisticated clients, and we are making significant investments in our product development processes.As a Product Operations Manager, you will be pivotal in steering this next growth phase. Your role will place you at the core of product development, collaborating closely with Product and Engineering teams to transform ambitious concepts into dependable, enterprise-ready solutions. This position grants you substantial ownership over execution, quality of launches, and speed of iterations as we expand a high-growth business line.You will engage with both the product's surface area and the underlying data, employing technical and analytical skills to enhance quality, drive adoption, and accelerate speed.Key ResponsibilitiesConvert product requirements into explicit, actionable workflows through specifications, diagrams, and identification of edge cases.Conduct comprehensive discovery sessions with new clients to grasp their needs and requirements.Lead launch readiness initiatives and coordinate with cross-functional stakeholders throughout the release process.Monitor product performance and iterate on improvements based on user feedback and analytics.

Role Overview eliseai is hiring a Senior Manager, Product Strategy and Operations to focus on New Verticals in the Housing sector. This position is based in New York City. What You Will Do Work closely with teams across the company to guide product direction for new housing-related verticals Lead strategic initiatives from planning through execution Analyze market trends and identify opportunities to strengthen our product lineup Support operational improvements that increase efficiency and impact Who We’re Looking For Experience shaping product strategy and operations, ideally within housing or related sectors Strong ability to collaborate with cross-functional groups Comfort making decisions based on market analysis and data

About EliseAIAt EliseAI, we are dedicated to transforming essential sectors such as housing and healthcare. We believe that everyone deserves a safe place to live and reliable access to quality healthcare, yet these necessities can often be challenging to obtain. By seamlessly integrating AI agents into established workflows, we enhance efficiency, lower costs, and elevate the overall experience for all parties involved.Housing: We revolutionize the rental experience by simplifying apartment tours, lease signings, maintenance requests, and communication with property teams—all consolidated in one convenient platform.Healthcare: We streamline appointment scheduling and intake forms, facilitating better communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can significantly reduce manual labor, enhance accessibility, and provide a seamless interaction across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to propel our mission forward.About The RoleEliseAI is seeking a Senior Renewals Manager to take charge of the complete renewal process: from forecasting and negotiation to process design and discovery of expansion opportunities. Your efforts will be instrumental in securing multi-year revenue and identifying new ARR that might otherwise be overlooked.Key ResponsibilitiesEngage directly with C-level, VP, and director-level stakeholders to manage renewals from initial outreach through negotiation to successful closure.Oversee a substantial portfolio of clients, consistently surpassing retention and multi-year renewal goals while exploring upsell and cross-sell opportunities.Collaborate across departments including Sales, Customer Success, Finance, and Legal to ensure timely renewals, uphold contract value, and unlock growth potential.Maintain a proactive 90-day forecast for gross renewal rates, net revenue retention, and risk exposure, providing leadership with real-time visibility into the pipeline.Act as the customer advocate within product teams, providing insights that influence roadmap decisions based on feedback regarding new features and unmet needs.Collaborate with GTM Strategy to enhance market penetration and drive revenue growth.

About EliseAIAt EliseAI, we are revolutionizing essential sectors such as housing and healthcare. Everyone deserves a secure home and access to quality health services, yet these necessities are often difficult to attain. By embedding AI-driven agents into established workflows, we enhance efficiency, lower costs, and enrich user experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain connections with property management—centralizing everything they require for their living experience.Healthcare: We simplify scheduling appointments, completing intake forms, and facilitate communication with healthcare providers, allowing patients to concentrate on their health rather than administrative tasks.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further accelerate our mission.About The RoleAs the Product Solutions Lead, you will blend technical expertise, customer-centricity, and leadership skills. You will act as a product subject matter expert while managing and nurturing a team of 3 to 5 Product Solutions Analysts.Your responsibilities include ensuring high-quality technical investigations, effective customer communications, and adherence to consistent execution standards throughout the team. This role demands strong analytical capabilities, operational diligence, and the ability to mentor and uplift others in a dynamic setting.Key ResponsibilitiesAct as a subject matter expert and escalation point for EliseAI’s product suite, investigating complex technical challenges (SQL, logs, APIs) and pinpointing root causes with significant business implications.Collaborate cross-functionally with Customer Success, Product, and Engineering teams to facilitate efficient issue resolution and influence roadmap strategies.Oversee and cultivate a team of 3 to 5 Product Solutions Analysts, providing real-time coaching and continuous performance assessments.Lead the onboarding process for new hires and ongoing training initiatives to enhance product knowledge and technical skills.

About EliseAIAt EliseAI, we are dedicated to revolutionizing essential industries like housing and healthcare. Everyone deserves a comfortable home and quality healthcare, yet these fundamental needs can often be difficult to fulfill. By integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the user experience for all stakeholders.Housing: We streamline the rental process, enabling seamless apartment tours, lease signing, maintenance requests, and ongoing communication with property management—all in one convenient platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and patient-provider communication—allowing everyone to focus on health rather than paperwork.EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and ensure a cohesive service experience. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to propel our mission forward.About The RoleAs a Partner Solutions Engineer at EliseAI, you will bridge the gap between business and engineering, driving our technical strategic partnerships. This multifaceted role requires both a commercial and technical acumen, as you manage vital partner relationships and facilitate the integration of our AI-powered solutions with partner systems. Collaborating closely with both internal teams and external partners, you will ensure each partnership thrives and delivers substantial value. This position offers a unique opportunity to play a pivotal role in expanding our partner ecosystem and fostering business growth.Key ResponsibilitiesDefine system integrations: You will architect how EliseAI interfaces with the broader ecosystem, determining data flows between platforms, making key architectural decisions, and pinpointing gaps in both our and our partners’ APIs. When new functionalities are required, you will collaborate with Engineering to define and prioritize optimal solutions.Manage integrations from concept to deployment: You will oversee the integration lifecycle, coordinating between internal and external teams, managing dependencies, and overcoming obstacles. You will be responsible for ensuring the successful launch of integrations.

About Us:At DailyPay, we are revolutionizing the payment landscape. As a leading worktech company and the foremost solution for on-demand pay, we leverage our award-winning technology platform to empower top employers across America in fostering stronger relationships with their employees. Our innovative voluntary employee benefit enhances workforce motivation, encouraging employees to perform better and remain committed while supporting their financial health outside of work.With our headquarters in New York City and operations extending throughout the United States and Belfast, we invite you to explore more at DailyPay's Press Center.The Role:We are seeking a Senior Data Analyst to join our dynamic Data Team! In this pivotal role, you will harness diverse data sources to extract actionable insights and formulate strategic recommendations that drive business value. Collaborating closely with internal teams such as Sales, Marketing, Product, and Customer Success, you will also play a crucial part in enhancing client success by contributing to the development of customer-facing data products and analytics.The mission of the Data Team is vital to the ongoing evolution and success of our product, addressing the needs of our customers and partners while ensuring DailyPay's leadership in the early wage access industry. As a Senior Data Analyst, you will be instrumental in realizing this vision.If you're passionate about data and its impact, we encourage you to apply even if you feel you don't meet every single qualification.Your Impact:Lead Advanced Analytics Initiatives: Take charge of complex analytics projects, proactively identifying opportunities to deliver actionable insights that influence strategic business outcomes.Translate Data into Strategic Recommendations: Move beyond mere reporting by providing comprehensive analyses and clear, data-driven recommendations that shape critical business decisions.Cross-Functional Collaboration: Work alongside stakeholders across various departments to understand their needs, define requirements, and deliver impactful analytics solutions.Mentoring and Leadership: Foster the development and training of the analytics team in strategic problem-solving skills.What You Bring:Proven Experience: Demonstrated expertise in data analytics with a strong ability to interpret and analyze complex data sets.Technical Proficiency: Familiarity with analytics tools and software, as well as programming languages such as SQL or Python.Strong Communication Skills: Ability to convey complex ideas clearly to stakeholders at all levels.

Role overview The End User Product Solutions Analyst at eliseai will play a key part in supporting both user experience and product performance. This position is based in New York City and requires regular weekend coverage. The analyst will work to identify ways to enhance the product, focusing on the needs and feedback of end users. Key responsibilities Monitor how the product performs and gather user feedback during weekends Spot issues and patterns that affect users Work with colleagues to suggest and help put in place product improvements Use analytical skills and attention to detail to boost user satisfaction Location and schedule Position is located in New York City Weekend availability is a requirement

Join Olo, a pioneering SaaS platform that is transforming the restaurant industry through cutting-edge technology. Our solutions empower customers to create personalized and profitable guest experiences, enabling brands to achieve more with less and make every guest feel valued.As a Senior Product Manager, you will embark on a mission to uncover and address our customers’ critical challenges by leading key in-store payment experiences. You will define the vision and strategy for your product while ensuring alignment with executive leadership.Reporting directly to the Director of Product Management, you will spearhead your team in prioritizing, discovering, and launching solutions that positively influence restaurant revenue, enhance guest experiences, and strengthen customer reputations. Your unwavering focus on measuring impact will guarantee that we continuously deliver exceptional value and uphold our status as the top provider in our field.This position offers the flexibility to work remotely from anywhere in the U.S. or from Olo’s headquarters located in NYC.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. We recognize that securing a home and accessing quality healthcare can be challenging, and our goal is to change that. By seamlessly integrating AI agents into existing workflows, we enhance operational efficiency, reduce costs, and improve user experiences across the board.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with property management—all within a unified platform.Healthcare: We simplify the scheduling of appointments, the completion of intake forms, and communication between patients and providers, enabling everyone to prioritize health over paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and create a smooth experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleAs EliseAI continues to expand rapidly, the Enterprise Sales division is pivotal to our growth. In the role of Senior Enterprise Sales Manager, you will take charge of leading an Enterprise Account Executive (AE) team, focusing on new business development and expansion among regional and national property management firms.You will collaborate closely with AEs throughout the sales process, guiding them in identifying, engaging, and closing business opportunities while also serving as a mentor. Additionally, you will work hand-in-hand with Customer Success, Product, and Marketing teams to ensure EliseAI remains the premier platform for multifamily housing.Key ResponsibilitiesDrive the success of the Enterprise housing segment.Lead, mentor, and develop an Enterprise sales team utilizing Challenger Sales methodology.Collaborate with AEs to foster relationships with C-suite executives, VPs, and Directors.Support AEs throughout the entire sales cycle: from prospecting to outreach, product demonstrations, negotiations, and expansions.Recruit, onboard, train, and manage performance for the Enterprise team.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare should not be a challenge, yet it often is. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.Housing: We streamline the process for renters, making apartment tours, lease signings, maintenance requests, and communication with property teams effortless—all in one user-friendly platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.By leveraging AI, EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and provide seamless interactions in essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs the New Verticals Manager, you will take the lead in exploring, developing, and launching innovative products and market opportunities from the ground up. This position is pivotal in driving our growth and enhancing our market presence. You will be expected to demonstrate strategic insight, possess deep knowledge of market dynamics, collaborate effectively across functions, and have a proven record of launching successful products or entering new markets. Your influence will be key in defining product direction and go-to-market strategies.Key ResponsibilitiesProduct and Market Strategy:Lead initiatives to identify, assess, and launch new product opportunities through comprehensive feasibility studies, market analysis, and competitive reviews.Develop and manage robust go-to-market strategies, focusing on market segmentation, positioning, pricing, and execution of product launches.Collaborate with cross-functional teams including Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful product rollouts and expansions.Stay attuned to market trends, customer insights, and competitive shifts to continually refine and enhance product offerings.