Senior Product Manager - Community

Join Twitch, the leading live streaming platform, as a Senior Product Manager - Community. In this pivotal role, you will spearhead initiatives to enhance community engagement and drive product innovation tailored to our vibrant user base. Your strategic insights will shape the future of community building on our platform.

Join Aircall, a leading AI-driven customer communications platform, empowering over 22,000 businesses globally to enhance revenue, accelerate issue resolution, and efficiently scale their customer-facing teams. We are revolutionizing the way businesses communicate by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our success is built on the principle of helping teams work smarter, not harder. With features like our AI Voice Agent for automating routine calls, AI Assist for streamlining post-call tasks, and AI Assist Pro for providing real-time support, we enable teams to achieve higher revenue, quicker resolutions, and scalable operations.Headquartered in Paris, with a robust North American presence in Seattle and teams across major cities including Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is on a fast track of growth, backed by top-tier investors and driven by rapid advancements in AI across various product lines.At Aircall, you will be part of an energetic and ambitious team. We prioritize product-driven execution with a focus on visible impact, swift decision-making, and authentic growth.Our Work Culture: We are deeply committed to understanding our customers, leveraging data, and delivering significant results. We foster a culture of ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative and dynamic environment where trust and impact are valued, you'll find your place with us.We are seeking a Senior Product Manager - Growth for Small Businesses.Our goal is to empower small businesses to grow by providing a seamless start to their experience. Delivering an exceptional cloud-based voice solution encompasses ensuring effortless onboarding, rapid time-to-value, and intuitive scalability.The core value of Aircall's product lies in the simplicity and scalability of our platform, along with the intelligence we offer to assist small businesses in growth, team management, and enhancing customer engagement. Enabling growth involves creating systems that proactively guide users through setup, highlight high-value features, and reduce the challenges of scaling teams for our users and support staff.

Join our dynamic team at Twitch as a Senior Product Manager, Community. In this role, you will lead innovative product initiatives that enhance user engagement and community interaction on our platform. You will collaborate with cross-functional teams to define product vision, gather user feedback, and drive the development of community-focused features.

Join Flexport as a Senior Manager of Communications & Content, where you will lead our communication strategies and content initiatives. This role requires a visionary leader who can craft compelling narratives that resonate with diverse audiences. You will work closely with cross-functional teams to develop content that aligns with our corporate goals and enhances our brand identity.

Join Us at LegoraAt Legora, we are on a transformative journey to revolutionize the legal industry. Our approach prioritizes collaboration with legal professionals, ensuring that our solutions are crafted to meet their needs effectively.Our AI-driven workspace not only accelerates legal workflows but also empowers professionals to ask insightful questions and derive valuable insights. By redefining complex legal processes, we aim to create smarter, faster, and more human-centric solutions. We are proud to serve renowned firms like Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, and we are determined to continue our rapid growth.When you join Legora, you become part of a dedicated team that strives for excellence and believes in the power of technology to enhance legal work. If you are passionate about innovative solutions and eager to make a significant impact in a fast-paced environment, we invite you to be part of this exciting journey.Your RoleAs a Senior Product Manager at Legora, you will lead the development of complex, enterprise-level product areas, focusing on integration and scalable platform features. You will play a pivotal role in shaping product strategy for solutions used by large organizations, ensuring their adoption and long-term value.You will collaborate across product, engineering, legal, and enterprise sectors in a dynamic B2B SaaS environment, significantly influencing product direction and execution.Your ResponsibilitiesDefine and enhance the product strategy and roadmap for enterprise and integration projects, aligning with our company vision and customer needs.Lead the discovery and specification of intricate integration use cases across major clients and partner networks.Translate strategic business goals and enterprise customer requirements into effective and scalable product solutions.

Join River as a Senior Product Manager II, where you will play a pivotal role in driving product strategy and execution. You will collaborate with cross-functional teams to identify market opportunities, define product visions, and translate them into actionable roadmaps. Your leadership will guide product development from conception through launch, ensuring alignment with business objectives and user needs.As a part of our dynamic team, you will leverage your expertise to prioritize initiatives, manage stakeholder expectations, and deliver exceptional user experiences. Your analytical skills will be essential in measuring product performance and iterating on features to enhance customer satisfaction.

About The Role:Parker is on a mission to empower individuals towards financial independence by providing essential financial tools for independent business owners. Our approach is centered around offering a powerful combination of a virtual corporate card with dynamic spending limits and software focused on profitability, enabling eCommerce merchants to scale effectively while maintaining control over their financial margins.Having successfully raised over $180M in equity and debt from renowned investors such as Valar Ventures, Y Combinator, and SVB, along with esteemed founders including Solomon Hykes (Docker) and Paul Buchheit (Gmail), we are a rapidly growing Series B fintech with a strong product-market fit and increasing demand.Our flagship product, the Cards, serves as the backbone of our customers' financial operations, allowing them to manage their spending, earnings, and overall business efficiently.As the Senior Product Manager for Cards, you will be responsible for shaping the roadmap and execution of innovative card and expense management solutions. Your role will involve enhancing the customer journey surrounding daily spending in collaboration with engineering, design, and risk teams as we expand our platform to support Parker's next growth phase.You will operate at the nexus of product strategy, systems design, and payment infrastructure, transforming customer insights into elegant, scalable solutions that redefine how modern businesses handle their spending.What You’ll Do:Drive the strategy, roadmap, and implementation for Parker's card and expense management offerings (both virtual and physical).Enhance the daily spending experience—from intuitive card controls to smooth reconciliation processes.Establish success metrics that promote user activation, spending volume, and client retention.Collaborate with engineering and design teams to prioritize and deliver impactful product releases efficiently.Work closely with risk, compliance, and external partners (issuers, processors, networks) to ensure operational excellence and regulatory compliance.Partner with the CTO to define product direction and the strategic evolution of the cards platform.Investigate new opportunities in AI-driven spend management, automation, and insights for our customers.What You Bring:Proven experience in product management within a fintech or related industry.Strong analytical skills with a data-driven approach to decision-making.Excellent communication and collaboration skills across cross-functional teams.A passion for building innovative products that solve real customer problems.

Company Overview:Compass Pathways plc (Nasdaq: CMPS) is a pioneering biotechnology firm committed to enhancing patient access to scientifically backed innovations in mental health. Our headquarters are situated in London, UK, with a significant presence in New York City, USA. We are dedicated to formulating groundbreaking treatments aimed at transforming the lives of individuals grappling with mental health challenges, particularly those who have yet to find relief through conventional therapies.We are at the forefront of a revolutionary approach to mental health treatment, concentrating on swift and sustainable outcomes through the advancement of our investigational COMP360 synthetic psilocybin therapy. This treatment has been designated as a Breakthrough Therapy by the US Food and Drug Administration (FDA) and has obtained Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD), addressing a critical unmet need in this area.Currently, we are in phase 3 for TRD and have successfully completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa, with plans for an additional late-stage study in PTSD. We envision a world where mental health is not merely the absence of illness but an opportunity to thrive.Position Overview:The Director of Product Communications is responsible for spearheading the development and implementation of strategic communication plans for our product pipeline and forthcoming assets. This pivotal role will shape the narrative surrounding our scientific advancements, manage our reputation throughout clinical milestones, and prepare the market for a potential first-in-class commercial launch.This position collaborates closely with teams in Commercial, Medical Affairs, Investor Relations, Patient Advocacy, and more, to ensure consistent, compliant, and impactful messaging across all communication channels, thereby ensuring our mission resonates with patients, healthcare providers, and payers.

At Confido, we are revolutionizing the AI infrastructure for Consumer Packaged Goods (CPG) brands, streamlining everything from deduction to production planning. Our all-in-one platform integrates cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics, enabling brands to save time, make informed financial decisions, and scale efficiently.Trusted by over 200 brands managing more than $20 billion in revenue, including industry leaders like OLIPOP, Simple Mills, and Dr. Squatch, we have demonstrated exceptional growth and recently secured a $15 million Series A investment led by Footwork Ventures and Y Combinator to propel our expansion.We're developing an AI-native operating system designed specifically for brands that sell in brick-and-mortar retail. Our intuitive, powerful software, coupled with AI-driven agents, empowers brands to maximize their shelf performance. Notable brands such as Baskin Robbins and Olipop are already leveraging our innovative solutions in accounting and planning, addressing billions in retail revenue.With millions in Annual Recurring Revenue (ARR) and outstanding efficiency, we are positioned for continued success.The Role:We are seeking a seasoned Product Manager to tackle complex challenges within our organization. You will collaborate with engineers, designers, and CPG specialists, as well as go-to-market teams, to enhance our offerings and support brands that generate billions in sales.As our product scope has evolved, including the introduction of accounting automation, trade promotion management tools, sales forecasting, and analytics platforms, it has become clear that we need a dedicated product leader. This role will be our first in-house Product Manager, working closely with our teams to ensure we maintain our rapid pace while delivering exceptional value to our clients.The compensation for this role ranges from $180,000 to $220,000, plus benefits and meaningful equity (0.25% - 0.35%).

About FLORAAt FLORA, we are dedicated to developing innovative tools tailored for the emerging creative class. Our intelligent canvas leverages cutting-edge AI models to empower professional artistry. With a compact team of around 20 passionate individuals, we've successfully raised $52 million from distinguished investors including Redpoint Ventures, Hanabi Capital, Menlo Ventures, Justin Kan, and Gabe Whaley, the founder of MSCHF. Our clientele boasts prestigious names across various creative sectors, such as Pentagram, Lionsgate, and Nike.About the RoleWe are seeking a dynamic Senior Product Manager, Ecosystem to spearhead initiatives that expand FLORA beyond the canvas. This includes managing our creator marketplace, developer platform, and features designed to enhance team and enterprise workflows.In this pivotal role, you will transform FLORA from a mere tool into a robust platform: a marketplace where power users can package and share their creations, APIs and integrations allowing developers to incorporate FLORA into their systems, and collaboration tools that foster teamwork. These initiatives lie at the intersection of the creator economy, developer experience, and enterprise functionality.You will oversee the comprehensive roadmap in this domain, defining marketplace mechanics, shaping incentives for creators and developers, and establishing governance systems to maintain quality at scale. Collaboration with Engineering, Design, and Go-to-Market teams will be essential as you launch features that convert individual users into teams and advocates for our platform.This senior-level position entails substantial ownership, where you'll make critical prioritization decisions, establish success metrics, and convey the collaborative vision to leadership and the broader organization.

Join the City of New York as a Senior Community Liaison, where you will play a pivotal role in fostering relationships between the city and its diverse communities. You will work closely with community leaders and organizations to ensure that the voices of residents are heard and represented in city initiatives.

At Databricks, we are driven by a mission to empower data teams to tackle the world’s most complex challenges, from revolutionizing transportation to fast-tracking medical innovations. We achieve this by developing and operating a leading data and AI infrastructure platform that allows our customers to harness deep data insights to enhance their businesses. Established by engineers with a customer-centric approach, we thrive on overcoming technical hurdles—from designing next-generation UI/UX for data interaction to scaling our services and infrastructure across millions of virtual machines. Our journey has just begun.About the Team:As a Senior Technical Product Manager, you will collaborate closely with product managers, engineering teams, and technical field organizations to ensure that the features we design and deliver provide exceptional user experiences. This role requires a profound understanding of both functional and non-functional requirements, such as performance, scalability, security, and compliance, and how our customers currently meet these needs. You will assess how these workloads are executed on the Databricks Data Intelligence Platform and identify opportunities to enhance the product experience. Acting as a liaison between technical field teams and product and engineering, insights from customer Proofs of Concept (PoCs), benchmarks, and real-world implementations will inform product decisions directly. Additionally, you will ensure that product enhancements are effectively communicated back to the field.Depending on your expertise, you will concentrate on one of two critical product areas:OLTP DatabasesYou will assist in shaping our transactional database capabilities to meet the performance, reliability, and scalability needs of modern applications and AI agents.Data GovernanceYou will contribute to the effective governance of data assets, enabling controlled access, compliance, and visibility across the organization. This includes facilitating governed access for AI-driven use cases (e.g., agent-based access via MCP or similar technologies).

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

Join the Future of Shopping with Gorgias!At Gorgias, we are on a mission to revolutionize the shopping experience through conversational commerce. Our platform integrates a sophisticated AI agent that not only sells but also supports and re-engages customers throughout their journey. We are leading the charge in shaping the future of ecommerce.Our goal is to transform every customer interaction into a meaningful relationship—one that is personal, seamless, and intelligent. By leveraging advanced AI technology alongside our extensive product knowledge, we make shopping feel more natural, human, and connected than ever.To achieve our ambitious goals, we focus on:Quality: Authentic conversations that resonate with our brand identity.Experience: A smooth shopping journey from chat to checkout.Re-engagement: Personalized, one-on-one dialogues that cut through the marketing noise.The potential is immense as AI transforms consumer buying behaviors. Gorgias is laying the groundwork for the next decade of ecommerce, where each brand boasts its own intelligent agent, ensuring every customer feels valued and understood.Join us in making conversational commerce a reality. About the Conversational Experience TeamOur team unifies the AI Agent and the Helpdesk into a cohesive interface, crafting a truly integrated conversational journey for both customers and support agents. By managing automation and human support together, we can:Design comprehensive conversations across multiple channelsSmooth out the transitions between AI and human interactionsAlign AI functionalities closely with actual agent workflowsThis ensures brands can transition effortlessly from self-service to agent-assisted support, maintaining context and enhancing efficiency throughout the customer lifecycle. Role OverviewAs part of the Helpdesk team, you will oversee the fundamental experience utilized daily by thousands of support agents assisting millions of shoppers. We are embarking on a multi-quarter transformation, Helpdesk 2.0, aimed at modernizing our platform, bridging long-standing product gaps, and reimagining exceptional support tools in an AI-first era.

Join miter as a Senior Product Manager, where you will lead the vision and strategy for our innovative app solutions. In this pivotal role, you will collaborate with cross-functional teams to design, develop, and enhance product offerings that meet the evolving needs of our users. Your expertise will guide the product development lifecycle from ideation to launch, ensuring alignment with market demands and user feedback.

About SecurityScorecard: SecurityScorecard is the premier authority in cybersecurity ratings, continuously evaluating over 12 million companies across 64 countries. Established in 2013 by cybersecurity veterans Dr. Alex Yampolskiy and Sam Kassoumeh, and supported by top-tier investors, our patented technology is leveraged by over 25,000 organizations for self-assessment, third-party risk management, board reporting, and cyber insurance underwriting, enhancing organizational resilience by simplifying the identification and remediation of cybersecurity vulnerabilities. Located in New York City, our workplace culture is recognized by Inc Magazine as a "Best Workplace," by Crain’s NY as a "Best Place to Work in NYC," and ranked among the 10 hottest SaaS startups in New York for two consecutive years. Recently, SecurityScorecard made it to Fast Company’s annual list of the World’s Most Innovative Companies for 2023, as well as the Achievers 50 Most Engaged Workplaces in 2023, highlighting our commitment to employee engagement. We take pride in our backing from renowned investors such as Silver Lake Waterman, Moody’s, Sequoia Capital, GV, and Riverwood Capital. About The Role: If you are a seasoned Product Manager passionate about cybersecurity, its implications for business risk, and innovative technologies that empower clients to maintain robust security, we want to hear from you! At SecurityScorecard, we prioritize user experience, make data-driven decisions, and collaborate as a cohesive unit. Our customer-centric approach drives us to achieve excellence in everything we do, including our products. As a Senior Product Manager, you will play a pivotal role in guiding products from initial conception to market launch by bridging the gap between security and business considerations. You will adeptly decompose complex challenges into actionable steps that facilitate rapid and scalable product development. Your role will also involve aligning roadmap strategies with critical metrics and KPIs, with a sharp focus on delivering customer value informed by data and a comprehensive understanding of the user journey. Join us in our mission to empower organizations worldwide to measure, collaborate, and mitigate cyber risks swiftly and seamlessly.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from accessing the support they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide the right care at the right time—whether it’s therapy, coaching, medication, or more—personalized to each individual's unique needs.We proudly collaborate with over 450 organizations, ranging from startups to Fortune 500 giants, as a leading provider of mental health services, reaching 10 million individuals. Our esteemed clients include renowned brands like Microsoft, Target, and Delta Airlines, all of whom rely on us to deliver exceptional outcomes for their employees worldwide. Through our innovative platform, we have achieved a net positive ROI for employers, and we are the only organization in our sector to receive external validation for delivering net savings to our customers.With significant investment from notable backers including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and more, our recent Series E funding has propelled our valuation to $3.3 billion. We are just getting started—join us in our mission to make mental healthcare accessible to everyone, everywhere.We are seeking a seasoned Senior Product Manager who will develop foundational and innovative experiences to enhance the growth and impact of our Specialty Care program, addressing the needs of members with a diverse array of complex behavioral health conditions. You will take charge of discovery, solution definition, prioritization, and execution of pivotal initiatives to eliminate barriers to care, particularly focusing on higher-acuity members.Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week.

THE POSITIONJoin our dynamic team at FanDuel Casino as a Senior Manager of Communications Excellence, where your expertise in crafting clear messaging will make a significant impact across our business unit.This pivotal role will lead the communications strategy, ensuring that we deliver the right message to the right audience at the right time across all customer touchpoints, including lifecycle, promotional, proposition, and cross-sell communications.As the Senior Manager, you will collaborate closely with teams including Customer Marketing, CRM Operations, Marketing Technology, Product Marketing, Branding, and Analytics to enhance our CRM strategy and maximize customer engagement.In addition to the primary responsibilities outlined, you may be tasked with other duties as necessary to adapt to the company's evolving needs.THE GAME PLANYour contributions are vital to our success:Define and own the CRM communications strategy for FanDuel Casino.Lead collaborative planning sessions across CRM Operations, Customer Marketing, and Product Marketing.Establish frameworks for personalized communication and ensure necessary engineering or marketing technology inputs are prioritized.Drive the communications experimentation roadmap alongside Marketing and CRM Operations.Prioritize testing strategies related to targeting, sequencing, channel mix, and content optimization.Integrate learnings from communications into ongoing planning cycles.Set and manage governance rules for customer contact.Define and measure KPIs related to customer engagement and channel performance.Collaborate with Analytics and Commercial teams to enhance performance dashboards for actionable insights.Report findings to leadership and shape the long-term communications roadmap.Oversee CRM content orchestration, aligning messaging with brand tone and business objectives.

About KnotAt Knot, we are on a mission to revolutionize the way consumers and businesses experience financial interactions through connected merchant and banking solutions. Think of us as the 'Plaid for merchant connectivity.' Our innovative platform seamlessly connects merchants to the various applications that enhance everyday interactions for consumers and businesses alike. Our flagship product, CardSwitcher, empowers users to effortlessly manage and update their payment methods across multiple online merchants, such as Netflix and PayPal. Additionally, products like TransactionLink provide detailed item-level transaction data, while Shopping introduces native purchasing and checkout capabilities directly within applications. We are committed to launching numerous new products atop our groundbreaking merchant connectivity framework, and we invite you to join us in this exciting journey!Founded in 2021 by brothers and Thiel Fellows Rory and Kieran O’Reilly, Knot is already transforming the connected online payment landscape for hundreds of thousands of users. Renowned companies such as American Express, PayPal, OnePay, Current, BILT, and Step have integrated Knot’s SDK into their apps, delivering exceptional experiences for their customers.Our growth is supported by an impressive roster of investors, including Nava Ventures, 8VC, American Express, Plaid, and prominent co-founders & CEOs from leading companies like Twitter, Warby Parker, Allbirds, Casper, Intercom, Deel, Italic, DraftKings, and many others.Working at KnotOur diverse, world-class team is committed to building a robust presence in New York City, placing us at the forefront of the financial services ecosystem. With a focus on customer-centric development, we take our mission seriously while fostering a fun and engaging workplace culture.Your RoleAs a Senior Product Manager, you will collaborate closely with our engineering team to create innovative solutions, including:Developing brand new products from the ground up that integrate directly with merchants, addressing specific customer challenges through APIs and webhooks.Enhancing the core CardSwitcher product through user experience optimizations and personalized features.Implementing AI-driven validation and code enhancement systems to improve product efficiency and reliability.

Join Our Team as an Internal Communications ManagerAt FanDuel, we’re passionate about creating an engaging and informed workforce for America’s leading sportsbook. As the Internal Communications Manager, you will play a pivotal role in developing and executing comprehensive multi-channel communication strategies that enhance our organizational culture and foster employee engagement.This role requires you to collaborate closely with senior leadership, crafting compelling messages that drive participation and alignment with our company values. Reporting to the Internal Communications Senior Director, you will be instrumental in shaping the communication landscape of our rapidly expanding organization.In addition to the responsibilities outlined, you may be asked to take on additional duties as needed to meet the evolving demands of our business.Your Game Plan:Lead the strategy and execution of internal communications, ensuring timely dissemination of team news to all FanDuel employees and targeted groups.Collaborate with senior leaders to implement company-wide communication initiatives.Build and nurture strong relationships with key stakeholders across the organization, including our Executive Leadership Team.Innovate and leverage new multimedia communication channels for our hybrid workforce, enhancing engagement through advanced intranet event streams and in-office activities.Oversee the design and user experience of FanDuel’s intranet to promote employee engagement and navigation.Mentor and develop the Internal Communications Associate, fostering their growth within the team.Manage relationships with external partners, including internal email programs and production agencies.