Customer Success Manager at plot | New York City

As a Customer Success Manager at plot, you will play a pivotal role in ensuring our clients achieve their desired outcomes while using our innovative solutions. You will be the voice of the customer, working closely with them to understand their needs, address their concerns, and drive product adoption. Your proactive approach will help foster long-lasting relationships and contribute to our clients' success.

Join Plot as a Senior Product DesignerPlot is revolutionizing how social videos deliver insights.In today’s world, brands are not just discussed; they are showcased through social videos, routines, and spontaneous moments. However, valuable insights often get lost in the sheer volume of content. Plot seeks to change that.By analyzing millions of social videos, we help teams answer critical questions like:What drives customer loyalty or aversion towards a product?What trends emerge in how people interact with and perceive products?Who are the advocates who consistently engage with our brand?Our platform extracts meaningful signals from speech, visuals, text, and comments, transforming them into actionable insights. Think of it as a blend of social listening, research tools, and creative workspace tailored for a video-first environment.Since our launch, we have gained the trust of leading brands like Lululemon, Benefit Cosmetics, Anthropologie, and Visa. As we enter a new growth phase, we are focused on enhancing quality, coherence, and craftsmanship to meet rising enterprise demand.A Dynamic and Collaborative TeamAt Plot, we pride ourselves on a small, agile team that values builders over rigid processes. Our members are driven, self-motivated individuals who thrive in a fast-paced environment. Drawing from experiences at top companies like Uber, Dropbox, Microsoft, and Apple, our team is well-equipped to build innovative products from the ground up.We prioritize quality and speed; we ship, learn, iterate, and refine our offerings to perfection.Why Choose Plot?Design is at the heart of Plot’s operation. Our journey began with rapid prototyping, allowing us to quickly develop and deploy early versions that attracted our first enterprise clients. Now, as we evolve, we aim to maintain that innovative spirit while enhancing our design processes.

Why Join Plot?At Plot, we are pioneering the future of social intelligence through our innovative AI-driven platform. Our mission is to empower some of the world’s leading brands to comprehend cultural dynamics, identify emerging trends, and effectively engage their communities on a large scale. As a rapidly expanding, venture-backed startup co-founded by visionaries from Reddit and Plaid, we proudly serve a roster of renowned clients, including Tory Burch, Lululemon, and La Roche-Posay.Operating at the crucial nexus of applied AI and vast data systems, we transform millions of short-form videos daily into structured insights on culture and consumer behavior. Plot renders unstructured social media data comprehensible at scale, allowing brands to cultivate a profound and systematic understanding of trends, audiences, and influence.You will become part of a dynamic and resourceful team where engineers take full ownership of systems — not just individual tasks. Collaborating closely with the founders, you will have the opportunity to shape the foundational architecture and make pivotal decisions that will influence Plot's scaling strategies for years to come. If you relish tackling ambiguous challenges, engaging in deep systems thinking, and constructing infrastructure that unlocks extensive product functionalities, Plot is your ideal environment. This position is also perfect for those aiming to evolve into technical founders, as we cultivate a strong founder’s mindset.

Director of SalesLocation: New York City (on-site)About PlotAt Plot, we are on a mission to reinvigorate creativity in marketing. Many social teams find themselves overwhelmed by noise, manual tasks, and disparate tools, which takes away from their passion for creating. Leveraging AI technology, Plot automates and orchestrates social video by analyzing social signals, uncovering valuable insights, and facilitating smarter execution. This empowers brands to react swiftly, strategize effectively, and genuinely enjoy the tools they engage with daily. Our platform is designed for marketers who prioritize taste, speed, and impactful results.In less than a year since our inception, Plot has gained the trust of prominent enterprise brands such as lululemon, Benefit Cosmetics, Anthropologie, CAVA, the Empire State Building, Visa, and Fabletics, among others. As we experience accelerated enterprise adoption, the focus on sales execution, scalability, and systematic rigor is paramount.Plot is proudly backed by Seven Seven Six (founded by Alexis Ohanian), XYZ Ventures, and Mischief Ventures.The RoleWe are seeking a dynamic Director of Sales who will be responsible for owning and scaling Plot’s enterprise revenue engine. This pivotal role involves transforming our initial traction into a sustainable, predictable multi-million dollar sales framework. You will lead the sales team, personally manage and close part of the enterprise revenue, and establish the systems, processes, and culture necessary to consistently meet and exceed ambitious growth targets.What You'll DoRevenue Ownership & StrategyTake ownership of revenue targets and performance across quarters and fiscal years.Maintain a personal enterprise quota alongside managing team targets.Develop and oversee accurate forecasting, pipeline coverage, and deal health metrics.Collaborate with founders on revenue planning, pricing strategy, and growth objectives.Convert company goals into actionable sales execution plans.Team Leadership & ScaleLead, mentor, and grow a team of Enterprise Account Executives and Sales Development Representatives (SDRs).Establish clear performance expectations, quotas, and metrics for success.Foster a culture of coaching, accountability, and continuous improvement.

Enterprise Account ExecutiveLocation: New York City (on-site)About Plot ツAt Plot, we are on a mission to reinvigorate creativity in marketing. With social teams often bogged down by overwhelming noise, manual tasks, and disparate tools, we aim to provide them more time for what they truly enjoy: creating.Utilizing AI technologies, Plot automates and orchestrates social video by analyzing social signals, delivering insights, and enabling smarter execution, allowing brands to move swiftly and strategically while enjoying their daily tools. We cater to marketers who prioritize taste, speed, and impact, and we seek passionate sellers to help them shine.Since our launch less than a year ago, Plot has gained the trust of prominent enterprise brands such as lululemon, Benefit Cosmetics, Anthropologie, CAVA, Empire State Building, Visa, Fabletics, Dutch Bros, and others. As we embark on our next growth phase, we are witnessing accelerated enterprise adoption along with an expanding go-to-market strategy.Backed by venture firms like Seven Seven Six (Alexis Ohanian), XYZ Ventures, and Mischief Ventures, we are rapidly scaling alongside some of the world's most influential consumer brands. If you are excited about selling a product that marketers genuinely adore and being part of a dynamic company with real momentum, Plot is the perfect place for you!The RoleWe are searching for a skilled Enterprise Account Executive to drive Plot's revenue growth. This is a comprehensive role with ownership over both inbound and outbound sales—ideal for someone who thrives in thoughtful prospecting, robust discovery, and engaging with modern marketing teams.In this position, you will collaborate closely with founders and marketing leaders, develop your own pipeline, and help shape our sales strategy as we expand.What You'll DoManage the complete sales cycle from prospecting to closingProactively source and cultivate an outbound pipeline while managing inbound leadsLeverage contemporary sales and data tools (e.g., Clay, enrichment, automation, AI workflows) to inventively source, research, and build an outbound pipeline in a streamlined sales organizationDesign and implement a targeted outbound strategy aimed at high-fit brands and accountsConduct thorough discovery sessions with social, brand, and marketing leaders to identify real challenges

Aerospike is seeking a dynamic and results-oriented Director of Enterprise Sales to lead our sales initiatives in New York City. This role is pivotal in driving revenue growth and expanding our market presence. The ideal candidate will possess a strong background in enterprise sales, a proven track record of exceeding sales targets, and a passion for technology and innovation.

Role Overview The City of New York is hiring an Executive Director to guide major initiatives focused on improving life throughout New York City. This position carries responsibility for setting direction, managing day-to-day operations, and building strong relationships with community partners. Key Responsibilities Lead strategic planning efforts to advance citywide goals Oversee operational management for ongoing and new initiatives Develop and maintain partnerships with community organizations Shape and implement policies that support equity, sustainability, and innovation in neighborhoods across the city Location This role is based in New York City.

The City of New York is seeking a highly skilled and motivated individual for the position of Deputy Director (Technical). This pivotal role involves overseeing technical operations, ensuring effective project management, and driving innovation within the organization. The successful candidate will collaborate with various departments to optimize processes and implement cutting-edge solutions that align with the city's goals.

Veeva Systems is a mission-driven organization and a trailblazer in the industry cloud, dedicated to assisting life sciences companies in expediting the delivery of therapies to patients. As one of the fastest-growing SaaS firms in history, we achieved over $3 billion in revenue in our last fiscal year, with immense growth opportunities on the horizon. At Veeva, our core values guide us: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Embracing Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of customers, employees, society, and investors. As a Work Anywhere organization, we encourage flexibility, allowing you to choose to work from home or in the office, creating an environment where you can flourish. Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.

Join the City of New York as the Director of DevOps, where you will lead our innovative technology initiatives to enhance operational efficiency and service delivery across various city departments. Your strategic vision and technical expertise will drive the implementation of effective DevOps practices, fostering a culture of collaboration and continuous improvement.As a key member of the leadership team, you will oversee the development and maintenance of our infrastructure, ensuring scalability and security of our services. You will work closely with cross-functional teams to streamline workflows and improve deployment processes, ultimately contributing to the city's mission of providing exceptional public services.

About BraintrustBraintrust is revolutionizing AI observability. By seamlessly integrating evaluations and observability into a single workflow, we provide developers with unparalleled insight into AI behavior in production, coupled with the necessary tools to enhance it.Renowned teams at Notion, Stripe, Zapier, Vercel, and Ramp leverage Braintrust to evaluate models, test prompts, and identify regressions—transforming production data into superior AI with each release.Role OverviewAs the Regional Sales Director for Commercial, you will spearhead and expand a geographically diverse sales team dedicated to boosting revenue, cultivating strategic pipelines, and acquiring new customers. Your influence will be crucial in molding the commercial sales strategy as Braintrust accelerates its adoption among mid-market clients developing AI products.Reporting to senior leadership, you will be responsible for the success of your territory, including bookings, forecasting precision, team development, and collaboration across functions. In your inaugural year, you will define scalable sales processes, establish performance benchmarks, and strengthen relationships with key AI-driven engineering teams.This position is based in our New York City, NY office.Your ResponsibilitiesLead and cultivate a high-performing commercial sales team to consistently meet bookings and revenue objectives across designated territories.Design and implement regional sales strategies, encompassing territory planning, pipeline management, and execution of deals with both new and existing accounts.Collaborate with Marketing, Sales Operations, and Customer Success teams to refine Ideal Customer Profiles (ICPs), optimize outbound efforts, and accelerate revenue growth.Take ownership of forecasting, performance metrics, and territory health—driving accountability and coaching through data-driven insights.Work alongside product and go-to-market leadership to ensure alignment of market feedback with our roadmap and competitive positioning.Develop and scale sales processes that facilitate predictable growth and smooth transitions throughout the customer journey.Recruit, onboard, and empower exceptional sales talent as the team expands.

Join avomind, a leading software development firm based in the heart of New York City, with over 20 global offices and access to a talent pool of more than 3,000 skilled engineers. For nearly two decades, we have been at the forefront of creating cutting-edge software solutions for innovative startups and established enterprises alike.Our unwavering vision is to lead the industry in providing exceptional engineering talent while delivering unparalleled value to our clients. This commitment has earned us accolades from Inc. 5000, Deloitte, Global Outsourcing 100, Stevie, IAOP, and the Financial Times, solidifying our status as one of the fastest-growing technology companies in the U.S.We Are Looking For:We are seeking a dynamic Business Development Director to expand our presence within the venture capital and growth-stage technology ecosystem. This senior-level position is ideal for an individual who excels in consultative, complex sales and is eager to meet defined revenue objectives while empowering the broader team.In this role, you will spearhead new business initiatives through strategic targeting, tailored outreach tactics, and fostering long-term relationships. You will collaborate with a highly skilled delivery team and benefit from robust marketing support, backed by a world-class portfolio.The successful candidate will have a deep understanding of high-growth technology companies and the ability to create deals that align our strengths with their business goals.Your Responsibilities:Build and nurture a high-value sales pipeline, focusing on VC-backed, high-growth tech firms with multi-million dollar revenue objectives.Oversee the complete sales cycle, from lead generation and qualification to proposal crafting, stakeholder alignment, negotiation, and contract finalization.Lead and develop a team of high-performing sales managers.Engage in executive-level discussions with CEOs, CTOs, and technical stakeholders, establishing avomind as a long-term strategic partner.Work collaboratively with Solutions, Delivery, Talent, Legal, and global technical teams to ensure alignment on project scope, resource planning, and delivery readiness.Partner with the Marketing team on go-to-market strategies, content initiatives, and campaigns aimed at increasing awareness and generating leads in key sectors.Collaborate closely with global delivery and engineering leaders to ensure that staffing, leadership, and technical oversight are in sync for optimal results.Develop scalable outreach strategies, channel partnerships, and referral networks within the VC and tech landscape.Monitor performance metrics for your team to drive success, including forecasting, pipeline management, regular retrospectives, and team contributions to promote continuous improvement and predictable growth.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.

Join the vibrant legal team at the City of New York as a Paralegal. In this crucial role, you will support attorneys in various legal matters, conduct research, and prepare documents to ensure the smooth functioning of legal processes.

Join the vibrant team at the City of New York as a College Aide, where you'll gain invaluable experience and contribute to city initiatives. This role is designed for students looking to enhance their skills while working in a dynamic urban environment.

Digital Director at Fairchild Join Fairchild, the leading name in the fashion, beauty, and retail sectors, with renowned brands like Women’s Wear Daily (WWD), Footwear News (FN), and Beauty Inc. We are looking for an innovative and detail-focused Digital Director to head our team of digital writers, curating breaking news, trending stories, and cultural moments with agility and precision. Key Responsibilities: Lead and inspire a team of digital writers and freelancers, fostering a collaborative and creative culture across WWD, Beauty Inc, and Footwear News. Oversee the assignment, editing, and writing of digital content, ensuring editorial excellence and consistency in voice. Manage and regularly refresh the editorial calendar, balancing urgent content with evergreen topics while meeting deadlines and traffic goals. Collaborate with the Eye team on celebrity coverage and the Fashion team on trending styles, ensuring efficient communication and synergy. Design and implement the publication’s SEO strategy with the senior editorial team, focusing on keyword research, headline optimization, and performance tracking. Guide editors and writers on best SEO practices to enhance content visibility. Analyze traffic trends and audience behavior, providing insights to inform content strategy and creating reports for senior management. Package and optimize stories for distribution on platforms like Apple News. Coordinate with various departments on major initiatives and create comprehensive content plans. Act as the main contact for web-related inquiries from team members and enhance user experience in collaboration with the Product team. Ensure all content adheres to legal, ethical, and fact-checking standards.

The City of New York seeks an Oiler to support the maintenance and operation of machinery and equipment across New York City. This role helps ensure that essential systems remain reliable and safe for daily operations. Responsibilities Operate and maintain assigned machinery and equipment Carry out routine lubrication and minor maintenance tasks Monitor equipment performance and promptly report any issues Adhere to all safety procedures and city guidelines while on duty Requirements Strong commitment to safety and dependable operations Keen attention to detail and a solid work ethic Ability to collaborate and work effectively within a team Experience with machinery or equipment maintenance is beneficial

Join the City of New York as an Executive Assistant and play a pivotal role in supporting senior leadership. As the key organizational backbone, you will manage schedules, coordinate meetings, and ensure seamless communication within the team.

Join the City of New York as an Executive Assistant, where you'll play a pivotal role in supporting executive leadership through efficient management of schedules, communications, and projects. This dynamic position requires exceptional organizational skills, a keen attention to detail, and the ability to thrive in a fast-paced environment. Your contributions will help ensure the smooth operation of our office and enhance our commitment to serving the community.

Join the City of New York as an Application Developer, where you will play a vital role in developing and maintaining cutting-edge applications that serve the city's diverse needs. In this dynamic position, you will collaborate with cross-functional teams to deliver innovative software solutions that enhance city services and improve the lives of its residents.