Research Operations Specialist - Discovery

About the Role Anthropic is hiring a Research Operations Specialist for the Discovery team. This position supports research operations in either San Francisco, CA or New York City, NY. The role centers on improving research processes, streamlining workflows, and providing direct support to researchers. What You Will Do Enhance research operations by identifying and addressing workflow bottlenecks Support researchers with day-to-day operational needs Help maintain efficient, organized research practices What We Look For Strong analytical skills Experience or interest in research operations Commitment to effective, reliable processes This role offers the chance to contribute to Anthropic’s AI research by making the team’s work smoother and more effective.

Join the City of New York as a Research Operations Specialist. In this vital role, you will support research initiatives and ensure the successful execution of projects that drive meaningful change across our communities. You will collaborate with various departments, manage data collection, and assist in analysis to inform policy and operational decisions.

Join our dynamic team at garage as a Growth Operations Specialist! In this role, you will leverage data-driven strategies to drive growth and operational efficiency. You will collaborate with cross-functional teams to identify growth opportunities, optimize processes, and implement innovative solutions that align with our business objectives.As a key player in our organization, you will analyze market trends, track performance metrics, and provide actionable insights to enhance our growth strategies. Your ability to think critically and creatively will be essential as you work to develop and implement initiatives that contribute to our overall success.

Role Overview runlayer is looking for a GTM Operations Specialist based in NYC. This position focuses on supporting go-to-market strategies and improving how the company approaches the market. The role centers on making operations smoother and ensuring that projects support business goals. What You Will Do Work closely with teams across the company to coordinate go-to-market efforts Analyze market trends and use findings to inform process improvements Refine internal processes to support stronger market presence and better results Help align operational activities with broader business objectives

Join our dynamic team at Anthropic as a Research Engineer or Research Scientist specializing in Tokens. In this role, you will engage in groundbreaking research and development, contributing to the advancement of our token systems and enhancing their capabilities. Your work will be pivotal in shaping the future of our technology and driving innovation in our projects.

Role overview Distributed Spectrum is seeking a Machine Learning Research Specialist to advance research on RF Foundation Models. The focus of this position is on developing new machine learning methods that support radio frequency communications. What you will do Lead research into machine learning techniques tailored for RF communications. Create and evaluate new data-driven models to enhance connectivity. Work closely with colleagues who combine expertise in machine learning and radio frequency technology. The team Distributed Spectrum’s team investigates innovative approaches to connectivity and communication. Their projects push the boundaries of what is possible in machine learning and RF signal processing. Location This position is located in New York City.

Join Amperos HealthAt Amperos Health, we are revolutionizing revenue cycle management (RCM) for healthcare clinics through innovative AI-driven solutions. Established in 2023 and backed by leading investors such as Uncork, Neo, and Nebular.vc, along with notable angel investors from OpenAI, Stripe, and Twilio, we are dedicated to bridging the gap between healthcare providers and payers. Our mission is to empower healthcare providers with an AI workforce designed to minimize administrative burdens while accelerating revenue collection.Your RoleAs an Operations Specialist in Revenue Cycle Management, you will play a key role in optimizing and enhancing RCM workflows powered by AI technologies. You will be responsible for monitoring performance indicators of our AI solutions, analyzing trends impacting collections, and ensuring that our clients receive timely and accurate payments.In addition, you will manage and support a team of collectors and billers for workflows that have not yet been automated, collaborating with team leaders to develop efficient operational processes for handling customer claims.This position will allow you to leverage your expertise in RCM to advance AI automation initiatives while working closely with our Product and Engineering teams to implement enhancements that provide significant time savings for our clients and improve patient outcomes.

Join abacum as a Content & Marketing Operations Specialist, where you will play a critical role in enhancing our marketing strategies and driving content initiatives. You will collaborate with various teams to streamline operations, analyze performance metrics, and optimize marketing processes. This position is ideal for individuals passionate about marketing and content creation, eager to make a significant impact in a dynamic environment.

As a People Operations Specialist at Synthesia, you will play a pivotal role in shaping our workplace culture and enhancing employee engagement. You will collaborate with various teams to ensure that our HR practices and policies align with our mission of creating an innovative and inclusive environment. Your responsibilities will include supporting recruitment processes, managing employee relations, and driving initiatives that foster a positive workplace.

About UsAt Contra Labs, we are a pioneering research lab dedicated to exploring the intersection of creativity and artificial intelligence. Our mission is to comprehend how creatives leverage AI, enhance AI tools to better meet creative demands, and uphold the diversity and originality that characterize exceptional creative work in an increasingly standardized world.We bridge a global network of elite creative professionals with cutting-edge AI laboratories and product companies. By embedding our research in authentic creative workflows, we establish benchmarks for excellence across various mediums including design, video, and imagery. Our findings directly inform the benchmarking, evaluation, and post-training processes for leading AI models and applications.As a subsidiary of Contra, the professional network for independent creatives, Contra Labs transforms human insights into the training and evaluation framework that empowers AI tools to serve their users effectively. Our focus remains steadfastly on the creative community.Role OverviewAs Contra Labs expands its client engagements in areas such as dataset creation, benchmarking, and evaluation partnerships, we are in search of a dedicated HCI Researcher. This role will entail overseeing the research and delivery processes from inception to completion. You will work across various projects involving AI labs, creative tool companies, and research teams, each with unique requirements and timelines. Your responsibilities will include scoping methodologies, designing evaluation protocols, assembling evaluator teams, maintaining quality standards, and ensuring the delivery of actionable insights.Key ResponsibilitiesDesign and lead comprehensive research studies, including annotation protocols, rubrics, and evaluation methodologies for multifaceted creative outputs.Conduct qualitative and quantitative analyses, synthesizing results into actionable insights and recommendations for our clients.Collaborate with creative domain experts, manage evaluator teams, and ensure consistent quality through real-time adjustments.Establish and standardize protocols for annotation, data quality, and inter-rater reliability across various projects.Effectively communicate research findings to stakeholders through comprehensive reports, engaging presentations, and interactive workshops.Work closely with engineering teams to address tooling requirements and contribute to Contra Labs' visibility through case studies and benchmark publications.Translate client objectives into meticulously crafted research plans, managing multiple concurrent projects with varying timelines and requirements.

Join Stripe as an AV Builds and Operations Specialist, where you will play a pivotal role in managing and enhancing our audio-visual projects. You will collaborate with cross-functional teams to ensure seamless execution of AV builds and operations, maintaining high standards of quality and efficiency.

Why Choose Shiftsmart?Join us in revolutionizing the labor industry. At Shiftsmart, we are creating a groundbreaking labor platform that combines advanced workforce management technology with an expanding global network of over 5 million flexible workers. We provide scalable labor solutions for major companies including Circle K, Pepsi, Dollar General, and Starbucks. Our innovative business model breaks down jobs into manageable shifts, allowing our workforce to work seamlessly across various companies via a digital marketplace. As one of the fastest-growing startups in the nation, we've experienced a growth rate of 2-3x annually since inception and secured over $120 million in funding from esteemed investors like D1 Capital and Imaginary Ventures. And we’re just getting started!Our Mission: Our aim is to create the premier platform for hourly workers and businesses, fostering flexibility, choice, and opportunities for upward social mobility.Be Part of a Fast-Paced Environment. This is a unique opportunity to join a rapidly growing company that is transforming the landscape of hourly labor and tapping into a $2 trillion opportunity in the U.S. alone.Ownership and Impact. Collaborate with a team that is committed to building a thriving business while creating flexibility and opportunities for workers everywhere.Shape Your Career Path. Experience accelerated growth and learning by working alongside top talent from leading technology firms (e.g., Uber, Airbnb, Google, Amazon) and prestigious business schools (e.g., Harvard Business School, Stanford GSB, Wharton).Master Execution. We emphasize the importance of execution and are dedicated to helping you develop this vital skill for your career journey.Team Mission:The mission of the Go-To-Market & Customer team at Shiftsmart is to establish the foundations necessary for scaling our revenue operations. We collaborate across various teams at Shiftsmart to lead comprehensive projects, enhance customer relationships, provide insightful analyses, and implement strategic initiatives. This role specifically focuses on ensuring the success of new market launches in coordination with our key clients to drive quality outcomes and achieve our ambitious growth objectives.Work Environment: This position is based in our New York City headquarters, requiring in-office presence for approximately three or more days a week, with around 20% travel expected.

Quick FactsRole: Quantitative ResearcherLocation: 5 days/week @ NYC HQBase Salary: $200K to $325KEquity: Competitive initial grant plus annual performance-based bonusesAbout MomentMoment is at the forefront of developing innovative trading and portfolio management technology. Our flagship product suite encompasses high-throughput market data pipelines, automated smart order routing algorithms, real-time portfolio ledgering and position tracking, as well as advanced portfolio optimization techniques.Founded in 2023 by a dynamic team of quantitative traders and researchers from Citadel and Jane Street, we have successfully secured over $100 million in funding from notable investors including Andreessen Horowitz and Index Ventures. Our technology supports critical operations for financial institutions managing assets exceeding $8 trillion.The Research Team at Moment tackles complex challenges such as:Executing over 100K variable portfolio optimizations within seconds.Creating machine learning models to predict relative value and future performance of fixed income securities.Formulating risk models to assess the tracking error across portfolios.Developing AI agents to conduct credit research, construct custom portfolios, and automate essential portfolio management functions.You're a Great Fit If...You are a quantitative researcher or trader, with a willingness to consider strong candidates from other fields.You possess a bachelor's degree or PhD in Mathematics, Physics, Statistics, Economics, or Computer Science.You have experience writing production-ready code in Python.You are resourceful and eager to tackle challenges.You enjoy collaborating closely with clients; at Moment, researchers also act as product managers.Preferred QualificationsExperience in fixed income quantitative research.Familiarity with numerical optimization techniques.Knowledge of factor and risk models.Experience with Polars.Proficiency in machine learning pipelines.Experience with multi-modal LLMs.BenefitsHealth Insurance401k

Silna Health, based in New York City, is expanding its team to further simplify insurance processes for patients and providers. The Operations Specialist role sits at the center of this mission, working on both daily operations and long-term strategy as the company grows into new states, payers, and specialties. Role overview This position is located in New York City and works closely with teams across operations, engineering, and other departments. The Operations Specialist focuses on building and refining insurance workflows, designing standard operating procedures, and supporting scalable growth. The role also partners with engineering to explore automation and AI-driven improvements, aiming to make operations more efficient and effective. Key responsibilities Design and improve workflows for eligibility verification, benefit checks, and prior authorizations. Collaborate with engineering to identify automation and AI opportunities for streamlining tasks. Create and update standard operating procedures to ensure consistency and accuracy across the team. Develop frameworks and protocols for both automated and manual processes. Guide and support insurance specialists, providing clear direction and maintaining high standards. Work with product, engineering, and sales to align goals and drive operational results. Build tracking systems to monitor and report on operational performance. Apply data analysis to inform strategies and accelerate progress toward goals. More information about Silna Health can be found at silnahealth.com.

Why Choose Shiftsmart?Join us in revolutionizing the labor industry. At Shiftsmart, we are not just another labor platform; we are pioneering the future of workforce management with our cutting-edge technology and a vast network of 5 million adaptable workers. Our mission is to provide scalable labor solutions to industry giants like Circle K, Pepsi, Dollar General, and Starbucks. Our innovative business model breaks jobs down into manageable shifts, empowering workers to seamlessly navigate opportunities across various companies through our digital marketplace. As one of the fastest-growing startups in the nation, we have achieved remarkable growth, raising over $120 million from leading investors such as D1 Capital and Imaginary Ventures. The journey is just beginning.Our Vision:To create the world’s foremost platform for hourly workers and enterprises, promoting flexibility, choice, and upward social mobility.Be Part of a Growth Journey. This is a rare chance to join the early stages of a rapidly expanding business that is transforming hourly labor and seizing a $2 trillion opportunity in the U.S. alone.Make an Impact. Become part of a team that is dedicated to supporting one another in building a successful enterprise that fosters flexibility and social mobility for workers everywhere.Shape Your Career. Experience accelerated learning and growth alongside a world-class team hailing from top tech firms (e.g., Uber, Airbnb, Google, Amazon) and prestigious business schools (e.g., HBS, GSB, Wharton).Master Execution. We believe in the mantra that #ExecutionIsBinary, and we are committed to helping you hone this essential skill for the duration of your career.Mission of the Shift Success Team:The Shift Success team is dedicated to ensuring that the work performed on Shiftsmart’s platform consistently yields tangible customer benefits and ROI. We establish clear definitions of successful execution for each shift type and develop the necessary infrastructure to measure it, utilizing operational signals such as shift activities, images, partner inputs, and customer data to create objective shift scoring. This robust foundation fuels the systems that enhance execution across the marketplace, collaborating with product, engineering, operations, finance, and supply teams to connect shift outcomes throughout the value chain, which in turn informs payment decisions and enhances the in-app partner experience.

Are you driven by a passion for progressive politics? Do you have a knack for delivering insightful messaging guidance to decision-makers? Is attention to detail one of your strong suits? If so, we invite you to explore an opportunity with us at Blue Rose Research! Blue Rose Research is at the forefront of developing innovative products utilized by leading progressive organizations across the nation. Our research forms the backbone of strategic initiatives aimed at advancing progressive causes and has earned a reputation for reliability among influential decision-makers. The Blue Rose Research team boasts a rich history of collaboration with key players, shaping strategies and managing substantial resources. Our output is recognized as among the most sophisticated in the sector. By joining our ranks, you will become part of a diverse team composed of accomplished engineers, PhD data scientists, and political insiders who maintain close ties with significant decision-makers in the progressive landscape. As a Data Analyst, you will coordinate with our data scientists, machine learning engineers, and client relationship managers to ensure timely delivery of impactful results. The insights garnered from our products are crucial for understanding public sentiment, advocating for supportive policies, and much more. Our commitment is to produce scalable, robust, accurate, and actionable research products. We are a fast-paced and dynamic team, and your contributions will be vital as we embark on an increasing number of research projects for a diverse array of clients in the progressive political sphere. We seek individuals who bring a passion for politics, the ability to bridge the gap between technical and non-technical stakeholders, meticulous attention to detail, and a desire to drive significant impact within set timelines. We offer a competitive salary, comprehensive medical, dental, and health benefits, and the opportunity for you to express your authentic self at work! While this position is remote, our main team operates out of New York City, where we have an office. Salary range: $70,000 - $100,000 per annum, commensurate with experience. This is a full-time position, with remote work options available.

About ForaFora is a revolutionary travel agency dedicated to empowering passionate individuals to create successful advisory businesses. By modernizing the $100 billion travel agency sector, we harness advanced technology, insightful data, and a supportive community to provide entrepreneurs with the tools they need to thrive on our platform. Our comprehensive business-in-a-box solution equips travel entrepreneurs with cutting-edge resources, personalized training, and access to a dynamic community and exclusive industry partnerships. Central to our mission is the commitment to helping the next generation of travel entrepreneurs transform their love of travel into rewarding careers, whether part-time or full-time. We firmly believe that everyone, from seasoned experts to novice advisors, can build a venture that is both lucrative and personally meaningful.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees located in the heart of New York City. In 2025, we successfully raised $60 million in Series B and C funding, led by Thrive Capital and Insight Partners, with participation from previous investors such as Forerunner and Heartcore Capital. Our achievements have earned us recognition as a LinkedIn Top Startup for 2024 and accolades from Fast Company as one of the Most Innovative Companies in 2023 and 2025, along with Built In's Best Places to Work award for 2025.We are committed to constructing the first truly integrated platform for all travel needs, merging the best of human expertise with innovative technology to redefine how people plan and book their travels.About The RoleFora is in search of a dedicated Conversational AI Operations Specialist to manage, enhance, and optimize Sidekick, our AI-supported advisory chatbot. Join our Conversational AI team and play a pivotal role in scaling Sidekick to provide outstanding instant support experiences for our advisors. In this role, you will design and implement systems for quality assurance, testing infrastructure, content operations, and feedback mechanisms.You will report directly to the Conversational AI Data Scientist and collaborate closely on conversational design, automation, and prioritization. This position involves working cross-functionally with various teams at Fora, including Support, the Booking Platform, Tour Operations, Product, and Engineering, to ensure that Sidekick delivers accurate, clear, and empathetic guidance at scale. This is a highly execution-oriented role with significant ownership and impact.

Phoebe develops AI-powered tools for home care and health agencies, with a focus on streamlining scheduling workflows. Headquartered in New York City, Phoebe serves as a coordination layer for a major segment of the U.S. labor market, aiming to bring greater efficiency and reliability to home healthcare operations. Role overview The Product Deployment & Operations Specialist plays a hands-on role in rolling out Phoebe’s product to real-world customer settings. This position involves building and refining the operational processes that allow Phoebe to scale, while working closely with agency owners, administrators, and operators to ensure the product becomes an essential part of their routines. Key responsibilities Oversee the entire deployment process for new customers, from initial kickoff through launch and activation. Lead onboarding sessions, set clear agendas, follow up regularly, and define actionable next steps for each customer. Work alongside agency teams to understand their scheduling workflows, communication patterns, systems, and challenges. Train agency staff, including owners, administrators, schedulers, and operators, to integrate Phoebe into daily operations. Promote active use of Phoebe, guiding customers as they apply it to real operational tasks. Track deployment progress, identify obstacles, assess risks, and interpret adoption signals. Collaborate with internal teams (Product, Engineering, Sales, Support) to address customer issues. Collect and share recurring customer feedback to help improve the product, internal processes, documentation, and best practices. Analyze customer data and usage trends to spot risks and prioritize support efforts. Seek ways to automate, standardize, and enhance the deployment process. What success looks like Customers launch Phoebe efficiently and without major issues. Deployment methods become more streamlined and repeatable. Agency teams gain confidence and comfort using Phoebe in their daily work. Product and process improvements result from insights gathered during deployments. This New York City-based role is central to Phoebe’s growth, bridging implementation, customer operations, and product development.

Role overview Decagon seeks a Staff Research Engineer based in New York City. This position helps guide research efforts and supports the development of technical solutions that serve a range of industries. The Staff Research Engineer works alongside a skilled team, taking projects from early ideas through to working implementations. What you will do Advance research initiatives at Decagon through direct engineering contributions Collaborate with team members to design and build new technical solutions Apply technical expertise to projects that impact several sectors Requirements Solid background in both research and engineering Interest in tackling complex technical problems Strong collaborator who values team-based problem solving

The City of New York seeks a City Research Scientist to assist with research projects that inform public policy and improve city services. This position plays a part in supporting data-driven work across several municipal departments. Role overview This role focuses on conducting research and analysis that helps guide decisions within city agencies. The work directly impacts how policies are developed and how services are delivered to residents. Key responsibilities Support research projects for city departments Contribute to data analysis that shapes public policy Help strengthen city services through evidence-based recommendations Location This position is based in New York City.