Product Solutions Analyst - CRM, Leasing, Resident (Weekends) | Housing

About EliseAIAt EliseAI, we are dedicated to transforming crucial industries such as housing and healthcare. Everyone deserves a safe place to live and access to quality healthcare, yet these essentials can often be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the processes for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management—bringing all necessary resources for their homes into a unified platform.Healthcare: We simplify the scheduling of appointments, the completion of intake forms, and facilitate communication between patients and providers, allowing everyone to concentrate on health instead of administrative tasks.With EliseAI, organizations can minimize manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further propel this mission.About The RoleAs part of EliseAI’s Customer Support team, you will be a key subject matter expert, dedicated to resolving inquiries and issues for our clients. Our Support Analysts possess comprehensive knowledge of client-specific configurations and system data access. Collaborating with internal teams, the Support team works diligently to troubleshoot customer challenges and ensure an exceptional customer experience.Job Type: Full-time, Non-Exempt (eligible for overtime pay)Work Schedule: Thursday through Monday (schedule may vary based on business needs) to ensure coverage during peak support periods.Work Location: Onsite at our Midtown South NYC officeKey ResponsibilitiesDeliver tier 1 and tier 2 technical support to clients via Zendesk, our ticketing system, ensuring rapid issue resolution.Investigate, troubleshoot, and resolve intricate technical problems, escalating to relevant internal teams if necessary.Maintain clear documentation and consistent communication with clients throughout the support lifecycle, ensuring a positive experience.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Everyone deserves a safe place to call home and easy access to quality healthcare, yet these essentials are often difficult to secure. By seamlessly integrating AI-driven solutions into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all involved.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and connect with their property management team—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake forms completion, and enhance patient-provider communication, allowing everyone to prioritize health over bureaucracy.With EliseAI, organizations can minimize manual tasks, improve accessibility, and offer a unified experience across essential services. We are proud to have recently secured a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleThe Product Solutions team at EliseAI comprises experts dedicated to resolving issues and answering inquiries for our customers. As Product Solutions Analysts, you will possess extensive knowledge of our clients' unique configurations and system data access. Your role will involve collaborating with various internal teams to troubleshoot customer challenges and ensure an outstanding customer experience.Key ResponsibilitiesDeliver tier 1 and tier 2 technical support to clients via Zendesk, our ticketing system, ensuring prompt resolution of issues.Investigate, troubleshoot, and resolve intricate technical challenges, escalating to appropriate internal teams when necessary.Maintain clear documentation and communication with clients throughout the support lifecycle, adopting a customer-centric approach in each interaction.Collaborate with other teams within Product Solutions to relay user feedback, identify recurring issues, conduct audits, and contribute to product enhancements.Update and maintain internal knowledge base articles, FAQs, and user guides to improve self-service resources for clients.

About EliseAIAt EliseAI, we are dedicated to enhancing crucial sectors such as housing and healthcare. These are fundamental needs for everyone, yet securing them can often be a challenge. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for users in these essential services.Housing: We streamline the process for renters by simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—bringing all necessary resources into one cohesive platform.Healthcare: We facilitate appointment scheduling, intake form completion, and effective communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleWe are seeking a passionate Senior Product Solutions Analyst who excels at tackling complex challenges, is committed to delivering outstanding customer experiences, and is eager to expand their skill set. In this role, you will gain valuable exposure to technical problem-solving, systems thinking, and product knowledge, while honing essential communication and troubleshooting abilities within a client-facing engineering context. We prioritize the growth of our team, making this position an excellent opportunity for those looking to transition into deeper technical ownership.This role is well-suited for individuals with a strong technical background who aspire to evolve from support roles into solution architecture, systems thinking, and product-related problem-solving.You will play a pivotal role in guiding clients through EliseAI’s platform, with your insights directly informing our technical solutions and product enhancements.Key ResponsibilitiesDeliver Tier 2 technical support to clients through Zendesk, ensuring issues are resolved quickly and accurately.Investigate, troubleshoot, and resolve complex technical challenges, escalating issues when necessary.Serve as a subject matter expert, providing insights and recommendations to enhance product offerings and processes.

Role overview The End User Product Solutions Analyst at eliseai will play a key part in supporting both user experience and product performance. This position is based in New York City and requires regular weekend coverage. The analyst will work to identify ways to enhance the product, focusing on the needs and feedback of end users. Key responsibilities Monitor how the product performs and gather user feedback during weekends Spot issues and patterns that affect users Work with colleagues to suggest and help put in place product improvements Use analytical skills and attention to detail to boost user satisfaction Location and schedule Position is located in New York City Weekend availability is a requirement

About EliseAIAt EliseAI, we are dedicated to transforming essential sectors such as housing and healthcare. We recognize that securing a home and accessing quality healthcare can often be challenging. By seamlessly integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for users.Housing: We revolutionize the rental process by simplifying apartment tours, lease agreements, maintenance requests, and communication with property management—all in one unified platform.Healthcare: We streamline appointment scheduling and form completion, enabling patients to focus on their health rather than paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs a Solutions Engineer at EliseAI, you will play a pivotal role in our product launch and support initiatives. Collaborating closely with clients, support engineers, and customer success managers, you will ensure seamless product implementations and effective troubleshooting. Your responsibilities will include developing launch tools, acquiring in-depth knowledge of product functionalities, and delivering training and escalation support.Key ResponsibilitiesConduct comprehensive discovery sessions with new clients to understand their product areas and needs.Serve as the liaison for Support Engineers within your product area, fostering alignment and collaboration.Develop and oversee roadmaps for self-service launch tools and internal launch settings, ensuring quality assurance processes are in place.Deliver in-depth technical support and guidance to prospects, including product demonstrations, presentations, and clarification of complex technical concepts.Assist Customer Success Managers throughout product implementations and act as a partner for training and escalation issues.Provide troubleshooting support and escalate issues as necessary to ensure customer satisfaction.

eliseai seeks an End User Product Solutions Analyst for evening shifts in New York City. This role centers on reviewing product solutions to maintain a strong user experience. Role overview The analyst collaborates with teams throughout the company to ensure products match user needs and meet quality standards. Attention to detail and a user-focused mindset are key in this position. What you will do Review product solutions to support a positive user experience Work with colleagues across departments to confirm products align with user requirements Help maintain quality expectations for end user products Location and schedule This position is based in New York City and requires evening shift availability.

Join Databricks as a Resident Solutions Architect in New York City, where you will play a pivotal role in guiding our clients on their data-driven journey. As part of our innovative team, you will leverage your expertise in data architecture and cloud technologies to design cutting-edge solutions that empower businesses to achieve their goals.

About EliseAIAt EliseAI, we are transforming critical sectors like housing and healthcare. Everyone deserves a home and access to quality healthcare, yet navigating these essential services can often be challenging. By deeply integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for everyone involved.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property teams—consolidating everything they need for their homes in one convenient platform.Healthcare: We simplify appointment scheduling, facilitate the completion of intake forms, and enhance patient-provider communication, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across vital services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to expedite this mission.The Growth Strategy TeamThe Growth Strategy team plays a pivotal role in shaping how EliseAI is perceived, valued, and positioned in the marketplace. We take charge of the platform's identity and every product within it, designing and implementing high-impact growth strategies that propel the company forward and generate leads.Operating like a startup within a startup, Growth Strategy is driven by the intensity and ownership of a founding team, leveraging the resources, market access, and product depth of a well-funded Series E company. Our mission is to take products and platform capabilities from vague to sharply defined, executing against that positioning across all market touchpoints. This role demands deep cross-functional collaboration (with Product, Sales, Engineering, Leadership) and founder-level responsibility from day one.Team members are expected to embody the best of EliseAI: strategic thinkers with a profound understanding of context, technical proficiency, and complete ownership of execution. You will transition smoothly between crafting compelling product narratives and building the automated systems that enable large-scale delivery—balancing go-to-market strategies with direct engagement with data, tools, and infrastructure to bring these plans to fruition.

About EliseAIAt EliseAI, we are dedicated to revolutionizing crucial sectors such as housing and healthcare. Everyone deserves a safe place to call home and access to top-quality healthcare, yet navigating these services can often be a challenge. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, minimize costs, and elevate the overall experience for users.Housing: Our platform simplifies the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management—all in one convenient location.Healthcare: We streamline scheduling appointments and completing intake forms, empowering patients to focus on their health rather than administrative tasks.Through EliseAI, organizations can significantly reduce manual work, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to accelerate our mission.About the RoleAs a Senior Product Marketing Manager, you will play a pivotal role in shaping the positioning and messaging of our AI solutions for the housing sector. Your efforts will directly impact how customers perceive EliseAI and our offerings as we finalize our product positioning strategy. You will be responsible for developing and implementing go-to-market strategies, creating engaging messaging, and driving product launches to foster adoption. By collaborating with cross-functional teams in product, engineering, sales, and customer success, you will ensure cohesive execution and provide strategic direction for our housing market approach. This role is integral to achieving tangible outcomes and advancing product marketing as EliseAI continues to grow.

About EliseAIAt EliseAI, we are dedicated to transforming critical industries such as housing and healthcare. Securing a place to live and accessing quality healthcare should not be a challenge. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain communication with their property management teams—all in one integrated platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and facilitate clear communication between patients and providers, allowing everyone to focus on health rather than paperwork.At EliseAI, we empower organizations to minimize manual tasks, enhance accessibility, and provide seamless experiences across essential services. Our recent success in raising a $250 million Series E round led by Andreessen Horowitz will further accelerate our mission.About The RoleAs a member of EliseAI’s Technical Solutions & Support team, you will be a subject matter expert responsible for addressing customer inquiries and resolving issues. You will have a comprehensive understanding of our client configurations and access to system data, collaborating with other internal teams to troubleshoot problems and enhance the customer experience.Key ResponsibilitiesGain a profound understanding of our systems, customers, and their optimal interactions:Facilitate client onboarding and adapt their preferences into our system settings.Understand the integration of our systems with client email, calendar, CRM, and property management tools.Comprehend client business operations and the implications of reported issues.Deliver outstanding, client-focused support:Communicate promptly, clearly, and professionally with clients to identify their issues, reproduction steps, and the business impact.Actively collaborate with internal teams to resolve issues swiftly and effectively.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors, particularly housing and healthcare. We recognize that securing a place to live and accessing quality healthcare should not be a challenge. By seamlessly integrating AI agents into current workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: We streamline the processes for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—consolidating everything needed for a home into a single platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleEliseAI is in a phase of rapid expansion into new product lines catering to large, sophisticated clients, and we are making significant investments in our product development processes.As a Product Operations Manager, you will be pivotal in steering this next growth phase. Your role will place you at the core of product development, collaborating closely with Product and Engineering teams to transform ambitious concepts into dependable, enterprise-ready solutions. This position grants you substantial ownership over execution, quality of launches, and speed of iterations as we expand a high-growth business line.You will engage with both the product's surface area and the underlying data, employing technical and analytical skills to enhance quality, drive adoption, and accelerate speed.Key ResponsibilitiesConvert product requirements into explicit, actionable workflows through specifications, diagrams, and identification of edge cases.Conduct comprehensive discovery sessions with new clients to grasp their needs and requirements.Lead launch readiness initiatives and coordinate with cross-functional stakeholders throughout the release process.Monitor product performance and iterate on improvements based on user feedback and analytics.

About EliseAIAt EliseAI, we are revolutionizing essential sectors such as housing and healthcare. Everyone deserves a secure home and access to quality health services, yet these necessities are often difficult to attain. By embedding AI-driven agents into established workflows, we enhance efficiency, lower costs, and enrich user experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain connections with property management—centralizing everything they require for their living experience.Healthcare: We simplify scheduling appointments, completing intake forms, and facilitate communication with healthcare providers, allowing patients to concentrate on their health rather than administrative tasks.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further accelerate our mission.About The RoleAs the Product Solutions Lead, you will blend technical expertise, customer-centricity, and leadership skills. You will act as a product subject matter expert while managing and nurturing a team of 3 to 5 Product Solutions Analysts.Your responsibilities include ensuring high-quality technical investigations, effective customer communications, and adherence to consistent execution standards throughout the team. This role demands strong analytical capabilities, operational diligence, and the ability to mentor and uplift others in a dynamic setting.Key ResponsibilitiesAct as a subject matter expert and escalation point for EliseAI’s product suite, investigating complex technical challenges (SQL, logs, APIs) and pinpointing root causes with significant business implications.Collaborate cross-functionally with Customer Success, Product, and Engineering teams to facilitate efficient issue resolution and influence roadmap strategies.Oversee and cultivate a team of 3 to 5 Product Solutions Analysts, providing real-time coaching and continuous performance assessments.Lead the onboarding process for new hires and ongoing training initiatives to enhance product knowledge and technical skills.

About EliseAIAt EliseAI, we are dedicated to revolutionizing essential industries like housing and healthcare. Everyone deserves a comfortable home and quality healthcare, yet these fundamental needs can often be difficult to fulfill. By integrating advanced AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the user experience for all stakeholders.Housing: We streamline the rental process, enabling seamless apartment tours, lease signing, maintenance requests, and ongoing communication with property management—all in one convenient platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and patient-provider communication—allowing everyone to focus on health rather than paperwork.EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and ensure a cohesive service experience. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to propel our mission forward.About The RoleAs a Partner Solutions Engineer at EliseAI, you will bridge the gap between business and engineering, driving our technical strategic partnerships. This multifaceted role requires both a commercial and technical acumen, as you manage vital partner relationships and facilitate the integration of our AI-powered solutions with partner systems. Collaborating closely with both internal teams and external partners, you will ensure each partnership thrives and delivers substantial value. This position offers a unique opportunity to play a pivotal role in expanding our partner ecosystem and fostering business growth.Key ResponsibilitiesDefine system integrations: You will architect how EliseAI interfaces with the broader ecosystem, determining data flows between platforms, making key architectural decisions, and pinpointing gaps in both our and our partners’ APIs. When new functionalities are required, you will collaborate with Engineering to define and prioritize optimal solutions.Manage integrations from concept to deployment: You will oversee the integration lifecycle, coordinating between internal and external teams, managing dependencies, and overcoming obstacles. You will be responsible for ensuring the successful launch of integrations.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries like housing and healthcare. We believe that everyone deserves access to a quality home and healthcare services, yet these are often challenging to secure. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate user experiences for all stakeholders.Housing: We streamline the process for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property management—bringing all the essential services into a singular, user-friendly platform.Healthcare: We facilitate easy appointment scheduling and form completion, empowering patients to engage with their healthcare providers and focus on their well-being rather than paperwork.EliseAI enables organizations to minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further this mission.About The RoleAs a Senior Associate on the New Verticals team, you will play a crucial role in identifying, incubating, launching, and scaling innovative products and market opportunities from inception to maturity. Your contributions will include strategic analysis, direct client engagement, project management support, and close collaboration with cross-functional teams. This position demands strong analytical capabilities, adaptability, and exceptional execution skills.Key ResponsibilitiesLaunching and Scaling New Verticals:Assist in the execution and scaling of new products by coordinating cross-functional teams (Product, Engineering, Go-To-Market, Operations, Customer Success), tracking milestones, and managing critical deliverables.Engage directly with clients to analyze their workflows and objectives to ensure successful product launches and user adoption.Monitor product performance metrics, customer feedback, and market trends to inform product feature development and go-to-market strategies.Contribute to the development of go-to-market strategies, encompassing segmentation, positioning, pricing, and launch planning.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Our mission is to ensure that everyone has access to safe housing and quality healthcare, which are often difficult to attain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce operational costs, and elevate user experiences.Housing: We streamline the processes for renters, making it easier to tour apartments, sign leases, submit maintenance requests, and stay connected with property management—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a smooth experience across essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.We are currently seeking a uniquely skilled Technical Account Executive to help expand the reach of our highly configurable CRM tailored for the housing sector.This quota-carrying role is aligned with our Enterprise team, yet it deviates from the traditional AE model. We are looking for a technical sales expert—someone with experience in Solutions Engineering or Presales who desires full ownership of the entire sales cycle, from discovery to close.In this position, you will sell EliseAI’s CRM to both existing clients and new enterprise prospects. You will be responsible for leading in-depth technical discovery, crafting tailored solutions, validating technology, and executing commercial agreements—often serving as the key technical authority for each deal. Given the strategic nature of this product, this role will have direct visibility with executive leadership, including the CEO, and will significantly influence product direction and go-to-market strategies.

Veeva Systems is a purpose-driven organization at the forefront of industry cloud solutions, enabling life sciences companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue in our last fiscal year, with remarkable growth potential on the horizon.Our core values — Do the Right Thing, Customer Success, Employee Success, and Speed — are the foundation of our company culture. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower our employees with the flexibility to work from home or in the office, ensuring you can thrive in your preferred environment.Join us in revolutionizing the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleVault CRM is an industry-leading solution specifically designed for the life sciences sector, boasting over 80% market share. This role presents an exciting opportunity to enhance our established market leadership while spearheading the next generation of AI-driven customer engagement innovations.Vault CRM offers:1. A comprehensive suite that seamlessly integrates CRM with campaign management, contact centers, sales planning, events management, and more, facilitating smarter and more interconnected workflows.2. Advanced AI agents providing intelligent, context-aware engagement across commercial and medical teams.3. Robust global compliance features with region-specific functionalities designed to support highly regulated markets.4. Continuous productivity with full offline support on Windows, Mac, and iOS, ensuring seamless functionality anywhere.5. Comprehensive capabilities tailored for life sciences, enhanced by data lakehouse technology and a modern cloud architecture, all built on the Veeva Vault Platform.6. Integrations with leading technology partners such as Microsoft 365, Concur, Workday, Zoom, and more.

At Veeva Systems, we are on a mission to revolutionize the life sciences industry through our innovative industry cloud solutions. Our robust growth trajectory has positioned us as one of the fastest-growing SaaS companies globally, achieving over $2 billion in revenue last year alone. With a bright future ahead, we are committed to accelerating the delivery of therapies to patients.Veeva's core values shape our culture: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we proudly became a public benefit corporation (PBC), dedicated to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower our team to choose their workplace environment, whether at home or in the office, enabling you to perform at your best.Join us in transforming the life sciences landscape, where our commitment to making a positive difference extends to our customers, employees, and communities.

About EliseAIAt EliseAI, we are dedicated to transforming the essential sectors of housing and healthcare. We understand that securing a home and accessing quality healthcare should not be a struggle, and we are committed to making these services more accessible and efficient. By seamlessly integrating AI agents into established workflows, we enhance operational efficiency, cut costs, and elevate user experiences across the board.Housing: Our platform simplifies the apartment touring process, lease signing, maintenance requests, and communication with property teams, all in one convenient location.Healthcare: We streamline appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleAs EliseAI expands into new product lines for large, sophisticated customers, we are placing significant investment into the development, launch, and scaling of these products.The Senior Associate in Product Operations will play a critical role in the creation and deployment of products that propel our business forward. Acting as an integral part of the Product team, you will collaborate closely with Engineering, Solutions Engineering, Customer Success, Data, and Product Marketing to ensure successful product launches. This position offers substantial ownership over execution, quality, and speed of iteration as we grow this dynamic business line.Key ResponsibilitiesFoster cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and assessment.Design, implement, and oversee comprehensive project plans, ensuring all key deliverables are achieved while providing transparent updates on challenges, risks, and project status.Continuously assess project progress, integrating client feedback to inform and enhance processes.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare should not be a challenge, yet it often is. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.Housing: We streamline the process for renters, making apartment tours, lease signings, maintenance requests, and communication with property teams effortless—all in one user-friendly platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.By leveraging AI, EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and provide seamless interactions in essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs the New Verticals Manager, you will take the lead in exploring, developing, and launching innovative products and market opportunities from the ground up. This position is pivotal in driving our growth and enhancing our market presence. You will be expected to demonstrate strategic insight, possess deep knowledge of market dynamics, collaborate effectively across functions, and have a proven record of launching successful products or entering new markets. Your influence will be key in defining product direction and go-to-market strategies.Key ResponsibilitiesProduct and Market Strategy:Lead initiatives to identify, assess, and launch new product opportunities through comprehensive feasibility studies, market analysis, and competitive reviews.Develop and manage robust go-to-market strategies, focusing on market segmentation, positioning, pricing, and execution of product launches.Collaborate with cross-functional teams including Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful product rollouts and expansions.Stay attuned to market trends, customer insights, and competitive shifts to continually refine and enhance product offerings.

About EliseAIAt EliseAI, we are revolutionizing pivotal industries such as housing and healthcare. Everyone deserves access to quality living and essential healthcare services, yet navigating these fields can often be challenging. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce operational costs, and elevate the overall experience for users.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with property management—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing individuals to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, improve accessibility, and provide a seamless experience across vital services. We recently secured a $250 million Series E funding round led by Andreessen Horowitz to propel this mission forward.The Future Platforms Team - Driving Innovation at EliseAIThe Future Platforms team is tasked with spearheading the next generation of AI products and business initiatives. This team combines go-to-market strategies, product development, operations, and strategic planning to push the boundaries of AI and oversee everything required to turn concepts into market leaders.Our mission is to evolve Elise from agentic AI to fully autonomous operational capabilities, fundamentally transforming how housing operators manage their businesses and how residents engage with their living environments.Future Platforms operates like a startup within a startup, functioning with the agility of a Seed or Series A company while leveraging the capital, resources, and market access of a well-established Series E. The team enjoys deep involvement from C-suite executives (CEO, CRO, CSO, CTO) and founder-level ownership from day one.About The RoleAs a Growth Product Manager on the Future Platforms team, you will play a pivotal role in establishing and expanding a crucial new function at EliseAI. This position offers cross-functional leadership with high autonomy, bridging customer insights, product innovation, and growth strategies.