Product Operations Manager

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors, particularly housing and healthcare. We recognize that securing a place to live and accessing quality healthcare should not be a challenge. By seamlessly integrating AI agents into current workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: We streamline the processes for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—consolidating everything needed for a home into a single platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleEliseAI is in a phase of rapid expansion into new product lines catering to large, sophisticated clients, and we are making significant investments in our product development processes.As a Product Operations Manager, you will be pivotal in steering this next growth phase. Your role will place you at the core of product development, collaborating closely with Product and Engineering teams to transform ambitious concepts into dependable, enterprise-ready solutions. This position grants you substantial ownership over execution, quality of launches, and speed of iterations as we expand a high-growth business line.You will engage with both the product's surface area and the underlying data, employing technical and analytical skills to enhance quality, drive adoption, and accelerate speed.Key ResponsibilitiesConvert product requirements into explicit, actionable workflows through specifications, diagrams, and identification of edge cases.Conduct comprehensive discovery sessions with new clients to grasp their needs and requirements.Lead launch readiness initiatives and coordinate with cross-functional stakeholders throughout the release process.Monitor product performance and iterate on improvements based on user feedback and analytics.

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare should not be a challenge, yet it often is. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.Housing: We streamline the process for renters, making apartment tours, lease signings, maintenance requests, and communication with property teams effortless—all in one user-friendly platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.By leveraging AI, EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and provide seamless interactions in essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs the New Verticals Manager, you will take the lead in exploring, developing, and launching innovative products and market opportunities from the ground up. This position is pivotal in driving our growth and enhancing our market presence. You will be expected to demonstrate strategic insight, possess deep knowledge of market dynamics, collaborate effectively across functions, and have a proven record of launching successful products or entering new markets. Your influence will be key in defining product direction and go-to-market strategies.Key ResponsibilitiesProduct and Market Strategy:Lead initiatives to identify, assess, and launch new product opportunities through comprehensive feasibility studies, market analysis, and competitive reviews.Develop and manage robust go-to-market strategies, focusing on market segmentation, positioning, pricing, and execution of product launches.Collaborate with cross-functional teams including Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful product rollouts and expansions.Stay attuned to market trends, customer insights, and competitive shifts to continually refine and enhance product offerings.

At Veeva Systems, we are driven by our mission to revolutionize the life sciences industry and accelerate the delivery of therapies to patients. As a trailblazer in the industry cloud, we have achieved remarkable success, surpassing $2 billion in revenue last fiscal year and poised for further growth.Our core values are central to our operations: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer you the flexibility to choose your working environment, whether from home or in the office, to help you thrive.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAs a Senior Product Manager for Veeva Clinical Operations, you will be responsible for steering the product strategy and roadmap for pivotal applications that are reshaping the clinical trial process in the life sciences sector. This position involves defining and delivering innovative solutions that integrate clinical systems, data, and processes, thereby expediting the delivery of new therapies to patients. This is a unique opportunity to influence the future of an industry-leading product suite and contribute to global health.

Join Our Mission to Break Barriers in Mental Health.At Spring Health, we are dedicated to transforming mental healthcare by eliminating obstacles that hinder individuals from accessing the support they need when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from innovative startups to prestigious Fortune 500 companies, serving as a leading provider of mental health services for 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver exceptional outcomes for their workforce worldwide. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we stand out as the only company in our field to receive external validation of net savings for our clients.With significant investment from renowned firms like Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have secured a valuation of $3.3 billion following our latest Series E funding round. Our journey to make mental healthcare accessible to all is just beginning—come be a part of it!Reporting directly to the Chief Product Officer, we seek an accomplished and results-driven Director of Product Operations to spearhead core product operating procedures, performance management, and foster collaboration across teams. This is a hybrid role based in New York City, with an expectation of being in the office 2-3 days per week at our location on 60 Madison Avenue.Your Responsibilities:Lead and coordinate critical planning and decision-making processes within the Product organization, including solution assessments, roadmap prioritization, and annual strategic planning.Identify, implement, and manage product management tools, processes, and best practices to improve efficiency and effectiveness within the product team.Establish and monitor key performance metrics to ensure product alignment with organizational goals and objectives.

ABOUT MOABMoab is revolutionizing the equipment dealer and rental industry through a comprehensive, modern software platform. This sector plays a pivotal role in the multi-trillion-dollar construction, agriculture, and logistics markets, yet remains underserved by outdated software solutions that have persisted since the 1980s and 1990s. Our mission is to establish a seamless connection for all stakeholders involved in the sale, rental, servicing, and utilization of equipment, beginning with a next-generation system-of-record that empowers rental businesses to operate with increased speed, intelligence, and efficiency.Our team is composed of dynamic, committed, and passionate individuals. We appreciate team members who not only engage in hands-on tasks but also possess the ability to think strategically and creatively about the broader vision. We are looking for new team members who are enthusiastic about collaborating and making a meaningful impact for our customers and the organization. At Moab, you will discover ample opportunities for career advancement within a meritocratic culture that emphasizes both individual and team development.ABOUT THE ROLEAt Moab, we have redefined the role of product management. Rather than traditional product managers, we emphasize clear ownership and close collaboration in our product work.Engineers are responsible for the design and execution of solutions.Product Operations is committed to thoroughly understanding customer challenges, synthesizing insights across the business, and assisting the team in prioritizing what is most significant.The Product Operations Manager's mission is to enhance productivity within the engineering team—not by dictating what to build, but by providing clarity, evidence, and context that facilitate sound decision-making.You will collaborate closely with engineers, customers, and the business operations team throughout the entire lifecycle of impactful product initiatives, from discovery to rollout to post-launch evaluation. Reporting directly to the CEO, you will function as an individual contributor, granted a high degree of trust and autonomy.In this role, you will often engage in tasks typically reserved for positions two levels above you (e.g., meeting with a CEO of a large business) as well as those typically required of roles two levels below you (e.g., addressing customer support tickets). This position is designed for doers.WHAT YOU’LL DOCollaborate daily with engineers and customers to gain insights into how Moab is utilized in real-world workflows.

Role Overview eliseai is hiring a Senior Manager, Product Strategy and Operations to focus on New Verticals in the Housing sector. This position is based in New York City. What You Will Do Work closely with teams across the company to guide product direction for new housing-related verticals Lead strategic initiatives from planning through execution Analyze market trends and identify opportunities to strengthen our product lineup Support operational improvements that increase efficiency and impact Who We’re Looking For Experience shaping product strategy and operations, ideally within housing or related sectors Strong ability to collaborate with cross-functional groups Comfort making decisions based on market analysis and data

Join Blossom Health as a Product & Business Operations Associate, where you will play a pivotal role in supporting our mission to revolutionize healthcare. In this dynamic position, you will collaborate with cross-functional teams to streamline operations, enhance product offerings, and ensure exceptional service delivery. Your analytical skills will be crucial in identifying areas for improvement and driving efficiency across our business processes.

Why Join Our TeamAt Brex, we are revolutionizing the way businesses manage their finances with our AI-powered spend management platform. From integrated corporate cards to banking solutions and global payments, we empower companies—ranging from dynamic startups to established enterprises like DoorDash, Flexport, and Compass—to control their spending confidently, reduce costs, and enhance efficiency on a global scale.Joining Brex means pushing boundaries, challenging conventions, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive workforce, believing that your potential should only be limited by the size of your ambitions. We enable your career growth through ample resources, tools, and support.About Our Marketing TeamThe Marketing department at Brex is the voice that communicates our value to the world. Covering areas from acquisition to activation, we translate product value into measurable business outcomes. Our team works across various domains, including Revenue, Product, and Brand Marketing, collaborating closely with nearly every department at Brex. We prioritize speed, experimentation, and a deep understanding of customer behavior. If you're eager to leverage your creativity to drive growth and influence brand perception, this is the ideal opportunity for you.Your RoleWe are seeking a skilled Senior Marketing Operations Manager to lead our systems, data infrastructure, and digital growth initiatives that support our Product-Led Growth (PLG) strategy. In this pivotal role, you will be instrumental in scaling our digital acquisition efforts, enhancing self-serve onboarding processes, and optimizing marketing performance through automation, experimentation, and data-driven insights.The perfect candidate will have a passion for developing a premier marketing technology stack, focusing on event schema structuring, attribution improvement, insights unlocking, and efficiency driving. You will also be enthusiastic about how AI and intelligent workflows can transform operational processes, elevate personalization, speed up experimentation, and streamline routine tasks. In this role, you will define and implement our future marketing operations framework, modernizing systems, processes, and data management across paid media, web, product, and customer lifecycle channels.Work EnvironmentThis position is based in our New York City office. We embrace a hybrid work model that merges the vibrancy of in-office engagement with the flexibility of remote work. Currently, we require team members to be in the office at least two days per week—specifically Wednesday and Thursday. Starting February 2, 2026, this will increase to three in-office days per week—Monday, Wednesday, and Thursday.

Join Via as a Senior Product Designer on our Transit Operations platform, where your innovative designs will enhance the user experience for public sector transit agencies, municipalities, and governments. You will spearhead the design of a diverse range of products, including booking and dispatching modules, with a focus on serving low-income and minority communities. Your role will involve crafting products that prioritize special needs populations, ensuring smooth and equitable transportation for all. By conducting user research and collaborating across teams, you will create impactful solutions that make commuting easier for hundreds of thousands of riders each week.

At Fastly, we empower individuals to connect more effectively with the things that matter most to them. Our edge cloud platform allows clients to build exceptional digital experiences swiftly, securely, and reliably by processing, serving, and safeguarding their applications as close to end-users as possible—right at the Internet's edge. Designed to capitalize on the modern internet, our platform is programmable and supports agile software development. We proudly serve a roster of distinguished clients, including GitHub, Yelp, Paramount, and JetBlue.Join us in creating a more trustworthy Internet.Posting Open Date: 4/9/26Anticipated Posting Close Date*: 7/9/26*Job posting may close early due to the volume of applicants.Position Overview:Fastly is seeking an enthusiastic Program Manager to spearhead the execution of essential product development and engineering initiatives throughout our organization. This role will collaborate closely with leadership across Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and other teams to formulate strategies and achieve successful business outcomes.The ideal candidate possesses a strong understanding of business objectives and the technical execution necessary to enhance Fastly’s platform and operations, delivering products that resonate with both customers and Fastlyans. You will be responsible for guiding teams in creating strategic plans, coordinating workstreams, delivering results, and keeping management updated. You will manage multiple programs concurrently, foster transparency across the organization, empower data-driven prioritization, and identify potential challenges.In this leadership role at Fastly, you will drive outcomes that simplify, scale, and enhance the utility of our products, platform, and operations for our customers and team members. Your contributions will be critical to our success, with a direct impact on numerous lives. We cultivate a supportive environment with friendly teams where learning and development are prioritized. We leave egos at the door, ensuring our customers enjoy services built to the highest industry standards. Join our global, distributed team dedicated to making a difference.

Phoebe develops AI-powered tools for home care and health agencies, with a focus on streamlining scheduling workflows. Headquartered in New York City, Phoebe serves as a coordination layer for a major segment of the U.S. labor market, aiming to bring greater efficiency and reliability to home healthcare operations. Role overview The Product Deployment & Operations Specialist plays a hands-on role in rolling out Phoebe’s product to real-world customer settings. This position involves building and refining the operational processes that allow Phoebe to scale, while working closely with agency owners, administrators, and operators to ensure the product becomes an essential part of their routines. Key responsibilities Oversee the entire deployment process for new customers, from initial kickoff through launch and activation. Lead onboarding sessions, set clear agendas, follow up regularly, and define actionable next steps for each customer. Work alongside agency teams to understand their scheduling workflows, communication patterns, systems, and challenges. Train agency staff, including owners, administrators, schedulers, and operators, to integrate Phoebe into daily operations. Promote active use of Phoebe, guiding customers as they apply it to real operational tasks. Track deployment progress, identify obstacles, assess risks, and interpret adoption signals. Collaborate with internal teams (Product, Engineering, Sales, Support) to address customer issues. Collect and share recurring customer feedback to help improve the product, internal processes, documentation, and best practices. Analyze customer data and usage trends to spot risks and prioritize support efforts. Seek ways to automate, standardize, and enhance the deployment process. What success looks like Customers launch Phoebe efficiently and without major issues. Deployment methods become more streamlined and repeatable. Agency teams gain confidence and comfort using Phoebe in their daily work. Product and process improvements result from insights gathered during deployments. This New York City-based role is central to Phoebe’s growth, bridging implementation, customer operations, and product development.

Role Overview The City of New York is hiring an Operations Manager to guide daily operations and support efficient service delivery. This role coordinates activities across multiple departments and looks for ways to improve how work gets done. Key Responsibilities Oversee operational processes to maintain efficiency and quality of services Coordinate projects and activities between departments Identify opportunities to streamline workflows Implement practices that support productivity and ongoing improvement Lead and support a team, encouraging collaboration and professional growth Location This position is based in New York City.

We are seeking a highly motivated Delivery Operations Manager to join our dynamic team at via. In this pivotal role, you will oversee our delivery operations, ensuring efficiency and excellence in service delivery. You will collaborate with cross-functional teams to implement strategies that enhance operational performance and customer satisfaction.

At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth, we are seeking a dynamic People Operations Manager to spearhead our people operations and enhance the overall employee experience. This role encompasses various aspects including onboarding, manager support, performance management, benefits administration, and compliance.This position is ideal for a hands-on professional who thrives in a fast-paced startup environment, enjoys close collaboration with team members, and is passionate about developing streamlined people processes that foster an engaging workplace culture.

Growth Product Manager Join us at Mutiny, a pioneering company in the AI-driven marketing space, as we revolutionize the way businesses engage with their customers. Our innovative platform empowers sellers and marketers to create personalized, on-brand experiences that captivate buyers. In this full-time role based in New York City, you will take charge of our growth system, ensuring that our marketing strategies translate into measurable success. Your mission will be to transform initial user interactions into long-term engagements that drive revenue and expansion. Your Role As the Growth PM, you will oversee the entire lifecycle of user experience within our product. This includes: Enhancing user onboarding processes to maximize initial value. Identifying bottlenecks in the user journey and implementing solutions. Collaborating with engineering teams to deploy rapid experiments across key touchpoints, including pricing and lifecycle loops. Creating scalable systems that ensure consistent growth and success. Why You Should Apply We are looking for a proactive individual who thinks like a product manager. If you have successfully optimized a marketing funnel and have a proven track record of driving meaningful outcomes, we want to hear from you. Your ability to turn insights into actionable strategies will help us continue our momentum towards scalable growth.

brellium seeks a Clinical Product Manager based in New York City to guide the creation and management of clinical products. This position plays a central part in advancing patient care and streamlining healthcare processes. Key responsibilities Lead the development of clinical products from concept through launch Work closely with R&D, marketing, and regulatory affairs teams Ensure products meet rigorous standards for quality and effectiveness Focus areas Improving outcomes for patients Enhancing efficiency in healthcare delivery This role requires strong collaboration across multiple departments to bring effective clinical solutions to market.

About EliseAIAt EliseAI, we are dedicated to transforming the essential sectors of housing and healthcare. We understand that securing a home and accessing quality healthcare should not be a struggle, and we are committed to making these services more accessible and efficient. By seamlessly integrating AI agents into established workflows, we enhance operational efficiency, cut costs, and elevate user experiences across the board.Housing: Our platform simplifies the apartment touring process, lease signing, maintenance requests, and communication with property teams, all in one convenient location.Healthcare: We streamline appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleAs EliseAI expands into new product lines for large, sophisticated customers, we are placing significant investment into the development, launch, and scaling of these products.The Senior Associate in Product Operations will play a critical role in the creation and deployment of products that propel our business forward. Acting as an integral part of the Product team, you will collaborate closely with Engineering, Solutions Engineering, Customer Success, Data, and Product Marketing to ensure successful product launches. This position offers substantial ownership over execution, quality, and speed of iteration as we grow this dynamic business line.Key ResponsibilitiesFoster cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and assessment.Design, implement, and oversee comprehensive project plans, ensuring all key deliverables are achieved while providing transparent updates on challenges, risks, and project status.Continuously assess project progress, integrating client feedback to inform and enhance processes.

Product Operations & Support AssociateWeekend Coverage | Saturday–Wednesday (8:00 AM–5:00 PM ET)About Latent HealthAt Latent Health, we are revolutionizing the healthcare landscape by developing an AI-driven platform that enhances clinical workflows, minimizes administrative tasks, and boosts both operational and financial performance for healthcare systems. Through our innovative, explainable, and scalable applied LLM technology, we partner with top hospital systems to elevate patient outcomes and streamline collaboration among care teams and operational leaders.As a dynamic Series B company backed by prestigious investors, we are looking for individuals who thrive in fast-paced environments, embrace challenges, and are passionate about transforming healthcare on a large scale.About the RoleAs a Product Operations & Support Associate, you will be an essential member of our Customer Enablement team, providing empathetic, efficient, and high-quality support to our users. This role is perfect for proactive problem-solvers who can juggle multiple tasks, navigate complex technical issues, and create seamless support experiences.Schedule: Saturday–Wednesday, 8:00 AM–5:00 PM ET, including weekend coverage as part of the standard workweek.What You’ll DoAct as the primary contact for customer inquiries, providing accurate, empathetic, and timely resolutions for technical and product-related issues (AI output quality, application access, authentication, error logs, etc.).Effectively manage multiple competing priorities while ensuring high responsiveness, reliability, and accountability during support shifts.Collaborate with cross-functional teams to troubleshoot complex issues, escalate as necessary, and ensure a superior customer experience.Cultivate and maintain a deep understanding of Latent’s products, features, and workflows.Document customer interactions, issues, and feedback to drive ongoing product and process improvements (FAQs, knowledge base content, internal documentation).Independently manage tasks while contributing to team workflows and the continuous enhancement of support operations.What You BringMinimum of 2 years of experience in a customer support or product operations role, preferably within a high-tech or fast-paced environment.