Member Experience Manager at Industrious | New York City

About the Company:Industrious is the leading provider of premium workplace-as-a-service solutions, renowned for hosting the highest-rated workplaces in the industry. Our mission is simple: to cultivate exceptional workdays for teams of all sizes and stages, including our own. We believe that great workdays stem from the people you collaborate with and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in truly collaborative environments. As teammates, we celebrate fresh ideas and every accomplishment. We are passionate about making a significant impact on our members' workplace experiences.We believe that authentic self-expression is key to great days at work. Embracing diverse backgrounds, perspectives, and ideas is essential to our success in providing outstanding workplace experiences for our members and ourselves. Industrious is dedicated to fostering an inclusive and respectful atmosphere that values individuality and uniqueness. You are appreciated for who YOU are. We recognize our team members as individuals who can achieve remarkable outcomes when we unite as one team.We take pride in being acknowledged as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on site five days a week. Candidates must reside within a convenient commuting distance of New York City. Our competitive compensation package includes excellent commuter benefits!As a Member Experience Manager, you will be the essential problem-solver, motivator, and experience architect for our members. You will be the central connector, known and respected by all. Managing your own location, you will leverage your business acumen to coordinate all details and communications for seamless operations. You possess the confidence to engage with high-level executives, comfortably asking questions when necessary. Your enthusiasm drives you to connect with the broader business community. You will proudly represent Industrious in your local market, actively identifying potential members to ensure they have an exceptional workday. Your natural curiosity fuels your success in our consultative sales approach, allowing you to uncover and address people's needs. You will orchestrate remarkable events and relish the behind-the-scenes efforts required to bring them to life. Your passion for helping others will shine through.

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more about us, please visit www.industriousoffice.com/careers.About the Role:This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.Assisting members with IT or wifi issues as needed, ensuring they have the support they require.

About Us:At Industrious, we pride ourselves on being the leading provider of premium workplace-as-a-service solutions, hosting the most esteemed workplaces in the industry. Our mission is centered around crafting exceptional experiences for teams of all sizes and backgrounds. We believe that the essence of a fulfilling workday comes from the synergy of great teams and the innovative solutions they create together. We seek individuals who are not only eager to think creatively but also flourish in a genuinely collaborative environment. As colleagues, we champion fresh perspectives and celebrate every achievement. We are dedicated to making a significant impact on our members' workplace experiences.We believe that great days begin when everyone can express their true selves at work. Our diverse backgrounds, ideas, and perspectives are fundamental to our ability to offer outstanding workplace experiences, both for our members and amongst ourselves. Industrious is committed to fostering an inclusive and respectful atmosphere that values your unique individuality. We recognize and celebrate our team members as unique contributors who can achieve remarkable things when we unite as one cohesive team.We are proud recipients of accolades including being named one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and being listed among Forbes’ Best Startup Employers.To explore more, please visit www.industriousoffice.com/careers.About the Position:This is an on-site hospitality role, and candidates must reside within a convenient commuting distance to New York City. To support our team, we offer an attractive compensation package that includes valuable commuter benefits!As a Member Experience Associate with Industrious, you will be the cornerstone of our member experience, dedicated to ensuring that every individual who steps into our office has a fantastic day. While your daily activities may vary, here’s what you can expect:You will be the welcoming face of our office, preparing the environment each day by brewing coffee, arranging breakfast, and ensuring shared amenities are stocked.You will proactively manage inventory and oversee the ordering of supplies for your location.You will create memorable events and pay attention to detail, knowing that the magic lies in the small touches.You will facilitate a seamless onboarding process for new members by entering their details into multiple systems.You will provide assistance for any IT or Wi-Fi issues that may arise, ensuring a smooth experience for our members.

As a Workplace Experience Associate at Industrious, you'll play a crucial role in enhancing the workplace atmosphere for our clients and guests. Your responsibilities will include ensuring a welcoming environment, managing daily operations, and addressing client needs promptly and effectively. You will collaborate with team members to maintain high standards of service and operational efficiency.

Join industrious as a Senior Accountant, where you'll play a critical role in maintaining our financial health and ensuring our operations run smoothly. This position is ideal for an experienced professional who is detail-oriented and thrives in a fast-paced environment. You will be responsible for preparing financial statements, managing accounts payable and receivable, and collaborating with various teams to streamline processes.

Role overview Industrious seeks a Hospitality Associate for its NYC location at 390 Park Ave (Lever House). This position helps create a welcoming atmosphere for clients and guests. The role centers on front-of-house operations and daily interactions with a wide range of visitors. What you will do Greet guests and clients, making sure everyone feels valued Support the day-to-day flow of front-of-house activities Help maintain the look and feel of Industrious spaces Work with a diverse group of people throughout each day

About Us:Industrious stands as the foremost premium workplace-as-a-service provider, hosting the highest-rated work environments within our industry. Our mission revolves around fostering exceptional days for teams across all sizes and stages, including our own. We believe that a fulfilling day at work is shaped by the individuals on your team and the challenges you collaboratively tackle. We seek individuals who are innovative thinkers and thrive in a genuinely cooperative atmosphere. As colleagues, we champion fresh ideas and celebrate every success. We are dedicated to making a significant impact on our members’ workplace experiences.We understand that great days begin when everyone can authentically express themselves at work. The diversity of backgrounds, ideas, and perspectives is paramount to our success in crafting outstanding workplace experiences for our members and for one another. Industrious is committed to nurturing an inclusive and respectful environment that values your uniqueness and individuality. You are appreciated for who YOU are. We celebrate our team members as unique individuals capable of achieving remarkable things when we unite as one team.To explore more about us, visit www.industriousoffice.com/careers.Role Overview:As a Lobby Ambassador, you will serve as the first and last point of contact for everyone entering and exiting our building. Your role is to ensure that arrivals and departures are smooth, welcoming, and professional. We recognize that community, connectivity, and productivity are key motivators for people to be in a building. The ideal candidate will appreciate that a warm greeting, helpful directions, and keen attention to detail can significantly enhance someone’s day. This hospitality role thrives on consistency — being dependable, friendly, and attentive so that tenants feel not just welcomed, but supported throughout their day. Please note, this is an in-person position requiring standing for extended periods.You Will Thrive in This Role If You:Enjoy greeting individuals and making them feel at home.Take pleasure in assisting with simple requests such as providing directions or answering inquiries.Take pride in maintaining a clean, organized, and professional lobby environment.Are reliable and appreciate being the go-to person for assistance.Enjoy being active throughout the day and working on your feet.

About the Role Industrious is hiring a Concierge for its Lever House location at 390 Park Ave in New York City. This position serves as the first point of contact for clients and guests, shaping their experience from the moment they arrive. What You Will Do Manage front desk operations, including greeting visitors and handling check-ins Respond to inquiries from clients and guests Maintain a welcoming, professional atmosphere in the lobby and common areas Support daily operations to ensure smooth workflows for both guests and team members Location This role is based onsite at Industrious, 390 Park Ave (Lever House), New York City.

About Us:Industrious stands as the premier provider of premium workplace-as-a-service solutions, offering the highest-rated work environments in the industry. Our mission centers around fostering exceptional days for teams of varying sizes and stages, including our own. We champion collaboration and creative problem-solving, seeking individuals who thrive on innovation and teamwork. As a united group, we celebrate every achievement and are passionate about enhancing workplace experiences.We believe that authentic self-expression is vital for great workdays. Embracing diverse backgrounds, perspectives, and ideas is essential in delivering outstanding workplace experiences for our members and each other. At Industrious, we are dedicated to cultivating an inclusive and respectful atmosphere where individuality is cherished. Every team member is valued for who they are, and we accomplish extraordinary things when united as one team.We are honored to be recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and celebrated as one of Forbes’ Best Startup Employers.To explore our opportunities, visit www.industriousoffice.com/careers.About the Role:Industrious is at a pivotal moment, evolving from a late-stage growth startup to an independent business unit under the world’s largest real estate company, CBRE. This transition focuses on leveraging our platform to enhance workplace experiences for millions globally, expanding our coworking offerings, innovating new products, nurturing our exceptional team, and doing so with sustainable economic practices.We seek a visionary leader to join our executive team, guiding us through this transformative phase by accelerating the growth of our physical presence and fostering collaboration across the organization. Success in this role is defined by three key outcomes:Accelerate the expansion of our physical footprint across diverse product types in prime locations while driving EBITDA beyond our targets.Enhance teamwork and problem-solving capabilities across the executive and leadership teams, fostering values-driven decision-making.Build a robust culture of excellence and high performance that aligns with our business objectives.

About Us:At Industrious, we pride ourselves on being the largest premium workplace-as-a-service provider, renowned for offering the highest-rated workplaces in the industry. Our mission revolves around creating exceptional experiences for teams of all sizes and stages, including our own. We understand that a great day at work is driven by the people around you and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in collaborative environments. As teammates, we foster new ideas and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Authenticity is Key: We believe that great days at work begin when everyone can express their true selves. Embracing diversity in backgrounds, thoughts, and ideas is crucial to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values your individuality. We celebrate our team members as unique individuals capable of achieving remarkable things when we work together.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and listed among Forbes’ Best Startup Employers.For more information, visit www.industriousoffice.com/careers.Role Overview:This position is an on-site hospitality role, requiring presence 5 days a week, and candidates must reside within a reasonable commuting distance from Houston, TX. To support this, we offer excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You are the key connector and the familiar face everyone recognizes. As the manager of your designated location, your business acumen will be instrumental in organizing details and communications to ensure seamless operations. You are confident engaging with executives, and you welcome the opportunity to learn and ask questions when necessary. Your enthusiasm drives you to connect with the broader business community, and you take pride in representing Industrious in your local market while identifying potential members to ensure they have an exceptional workday. Your genuine curiosity and consultative sales approach enable you to uncover and address clients' needs effectively. You will orchestrate outstanding events and embrace the hard work required to make them successful. Your passion lies in helping others succeed.

Role overview The Project Manager at City of New York plays a key role in guiding municipal projects from early planning stages through to completion. The position centers on coordinating teams, managing project schedules, and making sure resources are used efficiently to achieve defined goals. What you will do Monitor project progress and ensure initiatives remain on schedule Facilitate clear communication among stakeholders and team members Allocate resources and adjust project plans to meet deadlines Contribute to strategic planning for city initiatives Location This position is based in New York City.

Role overview The City of New York is seeking a Program Manager to coordinate and oversee initiatives that support the well-being of New Yorkers. This role involves guiding programs from planning through execution, with a focus on meeting community needs and strengthening public services. What you will do Lead multiple projects designed to improve quality of life across the city Coordinate efforts between departments and stakeholders to keep programs on track Apply project management skills to ensure timely and effective delivery of services Support strategic planning and help shape programs that respond to community priorities Location This position is based in New York City.

As a Campaign Manager, you will play a pivotal role in strategizing and executing impactful campaigns that resonate with our diverse communities in New York City. Your expertise in campaign management will help drive public engagement and awareness on key initiatives. This position requires a proactive approach, exceptional communication skills, and a passion for public service.

At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth across our offices and teams, we are seeking an enthusiastic Office & People Experience Manager. This pivotal role will oversee the daily operations of our New York City headquarters, ensuring an exceptional onboarding process and a vibrant company culture as we expand.Your contribution will be essential in maintaining a seamless office environment, helping new team members feel welcomed from the start, and fostering a workspace that reflects the dynamic nature of Profound.Your ResponsibilitiesManage daily office operations in NYC, including cleaning, maintenance, technology, security, supplies, and overall readiness.Oversee the inventory of office supplies, snacks, meals, and equipment.Liaise with vendors and service providers such as building management, IT, cleaning, catering, and delivery services.Ensure the office space is organized, functional, and conducive to high-quality work.Assist with new hire onboarding in collaboration with the Operations team by preparing the office, welcoming new employees, and guiding them through their first day.Conduct office tours and manage first-day logistics to help new hires navigate their environment and understand processes.Coordinate onboarding touchpoints, including welcome breakfasts, first-week activities, and social engagements.Act as the primary in-office contact for inquiries, issues, and daily operational needs.Plan and execute team events, lunches, celebrations, and traditions that enhance team connectivity without hindering productivity.Support visiting teammates and leaders with office arrangements, schedules, and logistics.Collaborate with the Operations team to maintain a cohesive office experience as Profound continues to grow in NYC, SF, and London.

We are seeking a highly skilled Senior Project Manager to join our dynamic team at the City of New York. As a Senior Project Manager, you will play a pivotal role in overseeing and executing various projects that enhance city operations and improve public services. You will be responsible for managing project timelines, collaborating with stakeholders, and ensuring that all projects align with the city’s strategic objectives.

Join the City of New York as a Senior Project Manager, where you will lead critical projects that shape the future of our vibrant communities. In this role, you will collaborate with various stakeholders to ensure project objectives are met efficiently and effectively. Your leadership will drive project success while adhering to budgetary and timeline constraints.

Role overview The Senior Project Manager at the City of New York leads complex city projects from initial planning through completion. Based in New York City, this position focuses on delivering results on time and within budget, while coordinating efforts across multiple departments. The role requires close collaboration with stakeholders to keep each initiative moving forward. Key responsibilities Manage the entire project lifecycle for major city initiatives Track progress to ensure deadlines are met and budgets are maintained Promote collaboration among teams and departments Work with stakeholders to align on project goals Impact This position plays a central role in shaping projects that affect New York City. Strong leadership and clear communication help set the standard for how city initiatives are delivered and maintained.

The City of New York is seeking a dynamic and results-oriented Deputy Regional Manager to join our team. This pivotal role will involve strategic oversight and management of regional operations, ensuring alignment with our mission to enhance the quality of life for all New Yorkers. The ideal candidate will possess a robust background in public administration and leadership, demonstrating exceptional skills in project management and stakeholder engagement.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.

Join the vibrant legal team at the City of New York as a Paralegal. In this crucial role, you will support attorneys in various legal matters, conduct research, and prepare documents to ensure the smooth functioning of legal processes.