Manager, Programmatic Services

Join Our Team at OguryOgury is a leading global adtech firm dedicated to providing innovative Personified Advertising solutions that prioritize privacy for brands, agencies, and publishers. Our approach focuses on targeting personas instead of individuals.We effectively connect brands with relevant audiences through our exclusive dataset, which is carefully curated from millions of self-reported customer surveys, enhanced with billions of significant data points, and refined through AI technology. This unique methodology results in audience insights and performance metrics that are unmatched in the adtech landscape.Founded in 2014, Ogury has grown into a global company with a diverse workforce of over 500 professionals spread across 19 countries.At Ogury, our collective vision drives us. We recognize that diverse perspectives are essential to our success. We celebrate diversity, fostering a vibrant culture where everyone feels secure, has equal opportunities, and is encouraged to bring their authentic selves to work every day.Together, we are transforming the adtech industry, driven by principles that inspire excellence and a leadership mindset, alongside a commitment to inclusivity where all Ogurians are engaged and feel a sense of belonging.

WHO WE ARE Zeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that harnesses advanced artificial intelligence (AI) and vast consumer insights to empower marketers in acquiring, retaining, and expanding customer relationships efficiently. Our Zeta Marketing Platform (ZMP) aims to simplify sophisticated marketing through the unification of identity, intelligence, and omnichannel activation, leveraging one of the industry’s largest proprietary databases and AI capabilities. We enable our enterprise clients across various industries to personalize consumer experiences at an individual level, enhancing the effectiveness of their marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with offices around the globe. To learn more, visit www.zetaglobal.com. THE ROLE The Senior Client Success Manager – Programmatic is a dynamic, client-facing position responsible for overseeing the comprehensive success of a portfolio of strategic programmatic accounts. In this role, you will act as the primary client liaison, operational expert, and strategic ally, managing live campaigns, directing client communications, and driving performance, retention, and growth. This position demands robust programmatic expertise, sound judgment, and the capability to work autonomously while fostering close collaboration with Sales, Analytics, and Operations teams. This is a hybrid position based in New York City (3 days/week). RESPONSIBILITIES Oversee and manage 10+ active programmatic campaigns end-to-end across multiple accounts. Lead all client communications, including status calls, quarterly business reviews (QBRs), and escalations, providing clear insights and recommendations linked to business outcomes. Act as the technical owner of campaign execution, collaborating closely with Operations to ensure proper setup, effective optimization, and alignment with strategic goals (targeting, pacing, QA, troubleshooting). Leverage a deep understanding of DSP functionality and optimization levers to guide setup decisions, troubleshoot issues, and drive performance enhancements. Generate client-ready reporting and performance insights in conjunction with Analytics. Proactively identify and facilitate upsell, cross-sell, and renewal opportunities in partnership with Sales. Collaborate cross-functionally to address issues, drive improvements, and enhance client satisfaction.

At Samba TV, we are at the forefront of transforming the viewing experience globally through our innovative data and technology. We specialize in tracking streaming and broadcast video, enabling media companies to connect with audiences for new shows and movies while empowering advertisers to engage viewers effectively and measure reach across diverse devices. Our unique perspective on culture is shaped by a global footprint of data and AI-driven insights.We are looking for a Programmatic Account Manager – Brands/Agencies to join our dynamic team in New York City. In this role, you will cultivate and expand relationships with major agency holding companies and prominent independent agencies, ensuring they maximize the benefits of Samba's comprehensive audience targeting and measurement solutions. Collaborating closely with our Sales team, you will support key large independents and holding company accounts (WPP, Publicis, Dentsu), driving audience activation strategies and facilitating a seamless experience across planning, activation, and measurement workflows. Your contributions will be vital in enhancing agency satisfaction, retention, and account growth within these substantial relationships.

Join Samba TV, a leader in tracking streaming and broadcast video globally using our proprietary data and innovative technology. Our mission is to revolutionize the viewing experience for audiences everywhere. Through our sophisticated data solutions, media companies can connect with viewers for new shows and movies, while advertisers can engage audiences and effectively measure reach across all devices. With a unique perspective shaped by a global data footprint and AI-driven insights, we have an incredible story to tell.As the Programmatic Account Manager – Brands/Agency at Samba TV, your role will be to cultivate and enhance relationships with major agency holding companies and leading Independent agencies alongside their operating agencies. Your primary focus will be ensuring these partners receive maximum value from Samba’s suite of audience targeting and measurement solutions. Collaborating closely with Sales, you will support key large independents & HoldCo accounts (WPP, Publicis, Dentsu), driving audience activation strategies and providing a seamless agency experience across planning, activation, and measurement workflows. Your contributions will directly influence the satisfaction, retention, and growth of these pivotal agency relationships.Requirements: Candidates must reside within 50 miles of a Samba Office located in NYC or Chicago. This position requires in-office presence three days a week (Tuesday-Thursday), with potential for increased days in the future.

WHO WE AREZeta Global (NYSE: ZETA) is at the forefront of AI-driven marketing solutions, utilizing cutting-edge artificial intelligence and extensive consumer insights to empower marketers in acquiring, nurturing, and retaining customers with unparalleled efficiency. Through the Zeta Marketing Platform (ZMP), we strive to simplify complex marketing processes by integrating identity, intelligence, and omnichannel activation into a cohesive platform, supported by one of the industry's most expansive proprietary databases. Our enterprise clients, spanning various sectors, are equipped to deliver personalized customer experiences across all channels, enhancing the effectiveness of their marketing strategies. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City with a global presence. Discover more at www.zetaglobal.com.THE ROLEAs the Senior Client Success Manager – Programmatic, you will play a pivotal role in managing a portfolio of strategic programmatic accounts. This hands-on, client-facing position involves overseeing the entire lifecycle of programmatic campaigns, serving as the primary point of contact for clients, and acting as a key operational and strategic partner. Your responsibilities will include managing live campaigns, facilitating client communications, and driving performance improvements to foster retention and growth.To succeed in this role, you must possess strong programmatic expertise, sound judgment, and the capability to work independently while closely collaborating with Sales, Analytics, and Operations teams.This is a hybrid position based in New York City (3 days/week).

ABOUT US Zeta Global (NYSE: ZETA) is a cutting-edge AI-Driven Marketing Cloud that harnesses the power of advanced artificial intelligence (AI) and massive consumer data to streamline the marketing process, enabling marketers to efficiently acquire, nurture, and retain customers. Our Zeta Marketing Platform (ZMP) is designed to simplify complex marketing tasks by integrating identity, intelligence, and omnichannel activation into a unified solution, bolstered by one of the industry's largest proprietary databases and AI capabilities. Our diverse enterprise clients are empowered to create highly personalized experiences, leading to enhanced marketing outcomes. Founded in 2007 by David A. Steinberg and John Sculley, our headquarters is located in New York City, with a global presence. Discover more at www.zetaglobal.com. POSITION OVERVIEW The Senior Client Success Manager - Programmatic is a pivotal, client-facing role responsible for ensuring the comprehensive success of a portfolio of strategic programmatic accounts. You will act as the primary point of contact for clients, demonstrating operational expertise and strategic insight while managing live campaigns, overseeing client communications, and driving performance, retention, and growth. Success in this role requires a strong background in programmatic advertising, sound judgment, and the ability to work independently while collaborating effectively with the Sales, Analytics, and Operations teams. This is a hybrid role based in New York City, requiring three days per week in the office. KEY RESPONSIBILITIES Oversee and manage more than 10 active programmatic campaigns from inception to completion across various accounts. Lead all client communications, including status updates, quarterly business reviews (QBRs), and escalations, delivering clear insights and recommendations aligned with business objectives. Act as the technical lead for campaign execution, closely collaborating with the Operations team to ensure campaigns are set up accurately, optimized effectively, and aligned with strategic goals (including targeting, pacing, quality assurance, and troubleshooting). Utilize an in-depth understanding of Demand-Side Platform (DSP) functionalities and optimization strategies to guide campaign setup, troubleshoot issues, and enhance performance. Provide client-ready reporting and performance analytics in partnership with the Analytics team. Identify and nurture opportunities for upselling, cross-selling, and contract renewals in conjunction with the Sales team. Collaborate across departments to resolve issues and bolster campaign performance.

WHO WE ARE Zeta Global (NYSE: ZETA) is at the forefront of AI-driven marketing solutions, harnessing cutting-edge artificial intelligence and massive consumer data to empower marketers in acquiring, nurturing, and retaining customers with unmatched efficiency. Our flagship Zeta Marketing Platform (ZMP) simplifies complex marketing strategies by integrating identity, intelligence, and omnichannel activation into one cohesive platform, backed by one of the industry's most extensive proprietary databases. Founded in 2007 by visionaries David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with a global presence. To discover more, visit www.zetaglobal.com. THE ROLE As a Senior Client Success Manager - Programmatic, you will take the lead in ensuring the success of a diverse portfolio of strategic programmatic accounts. This hands-on, client-facing position involves managing live campaigns, spearheading client communications, and driving performance, retention, and growth. Your expertise in programmatic advertising, strong judgment, and ability to work independently while collaborating with Sales, Analytics, and Operations are crucial to your success. This is a hybrid role based in New York City (3 days/week). RESPONSIBILITIES Oversee and manage 10+ active programmatic campaigns from inception to completion across various accounts. Lead all client communications, including status calls, quarterly business reviews (QBRs), and escalations, providing insightful recommendations aligned with business outcomes. Act as the technical authority on campaign execution, working closely with Operations to ensure campaigns are optimally set up, aligned with strategy, and effectively troubleshooting any issues. Utilize your deep understanding of DSP functionality and optimization techniques to inform setup decisions and enhance performance. Deliver comprehensive, client-ready reporting and performance insights in partnership with the Analytics team. Identify and support opportunities for upselling, cross-selling, and renewals in collaboration with the Sales team. Work cross-functionally to resolve challenges, enhance performance, and ensure a high-quality client experience.

Join StackAdapt, the premier technology firm dedicated to empowering marketers in effectively reaching, engaging, and converting their target audiences with utmost precision. With an impressive scale of 465 billion automated optimizations executed every second, our AI-driven StackAdapt Marketing Platform integrates brand and performance marketing, delivering measurable outcomes throughout the customer journey. Innovative marketers trust StackAdapt to orchestrate impactful campaigns across various programmatic advertising and marketing channels.As a vital member of our team reporting directly to the Senior Manager of Client Services, you will play a crucial role in maintaining post-sales client relationships, with a focus on user adoption of the StackAdapt platform, campaign management, client retention, and identifying account expansion opportunities. Collaborating closely with Account Executives, Client Service support teams, and various cross-functional teams, you will work to maximize the return on investment (ROI) for our customers' campaigns. Moreover, this position will leverage your RTB/Programmatic media buying experience to optimize campaigns and devise innovative solutions that ensure client satisfaction with campaign performance. StackAdapt operates as a Remote First company; however, we are prioritizing candidates located in the NYC/NJ area for this role.Key Responsibilities:Serve as the primary contact for a diverse portfolio of clients across multiple verticals.Develop tailored campaign strategies utilizing the StackAdapt platform.Oversee client campaigns to ensure success by providing regular performance reports, strategic recommendations, and optimizations aligned with defined KPIs.Set up and manage advertising campaigns on the StackAdapt DSP, including third-party tag implementation and troubleshooting pixel creation.Identify upselling opportunities and enhance services through the development of tools, procedures, and reports aimed at increasing operational efficiency.Regularly analyze campaign performance to optimize strategies and recommend new opportunities.Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.Provide strategic thought leadership, acting as a trusted advisor to clients.Willingness to travel up to 20% of the time.

Who We Are:At Burson, we are a leading force in global communications, dedicated to generating value for our clients through reputation management. Our expert teams leverage cutting-edge technology and innovative creativity to empower brands and businesses to redefine their reputations as a strategic advantage, enabling them to excel today and into the future. By joining Burson, you become part of a vibrant global community of lifelong learners who thrive in an environment of innovation.Burson is a proud member of WPP (LSE/NYSE: WPP), the global leader in creative transformation. To learn more, visit bursonglobal.com and follow us on LinkedIn and Instagram.Role Overview:We are looking for a dynamic Senior Programmatic Specialist at the Senior Account Executive level to join our New York City team. In this pivotal role, you will collaborate with a diverse array of clients, from leading Fortune 100 companies to innovative startups.Your expertise in the PESO media landscape will be crucial, particularly in PR-driven media planning and buying, traffic coordination, digital publishing, and content marketing. This position offers the chance to ensure the flawless execution of paid media strategies and campaigns, providing exceptional client experiences while contributing to the growth of our Paid Media capabilities.Key Responsibilities:Strategize and Execute Paid Media InitiativesDevelop comprehensive ad campaigns with a rigorous quality assurance process across various platforms and client sectors.Manage in-platform execution, including ad trafficking and media monitoring, to troubleshoot and optimize campaign performance.Lead hands-on execution in platforms such as Trade Desk (Channels: Display, Online Video, Connected TV, Streaming Audio, Digital Out-of-Home), Google Ads (YouTube), and secondary involvement in paid social channels (Meta, LinkedIn).Oversee campaign budgets meticulously to ensure appropriate pacing.Partner with audience and inventory vendors to source the highest quality inventory for clients.Proactively manage and optimize campaigns across various channels and clients on a daily basis.Design integrated paid media strategies using campaign forecasting and develop media plans for upcoming campaigns.

The mission of The New York Times is to seek the truth and help people understand the world. Our commitment to independent journalism is central to our operations, allowing us to maintain a world-class newsroom that reports from nearly 160 countries. We prioritize enhancing our readers' experiences across all media formats, including print, audio, and a premier digital platform. Our business strategy is grounded in delivering journalism of such high quality that it earns the trust and investment of our audience.About the RoleThe Digital Advertising Mission at The New York Times is seeking a Senior Software Engineer to spearhead the advancement of our programmatic video advertising capabilities. In this hybrid role based at our New York City headquarters, you will collaborate with various product teams to create high-performance, video-centric ad experiences. You will report directly to the Ad Experience Engineering Manager and contribute to creating engaging experiences for over 150 million digital readers worldwide. Our Digital Advertising Mission is focused on developing display and video ad products that set us apart in the market, ensuring performance for our readers and scalable sales.Responsibilities:Architect Video Ad Products: Develop seamless outstream (in-read, in-page) and instream video experiences across NYT products.Identity and Privacy: Design and implement solutions for identity resolution within the programmatic stack, ensuring high auction match rates while adhering to strict privacy standards.Standards and Compliance: Enforce industry standards for video delivery, such as VAST or VPAID, ensuring compatibility across our multi-platform environment.Performance Monitoring: Manage the end-to-end performance of video ads, focusing on Core Web Vitals and reducing the 'time to first frame' for outstream units.

About UsAt Verve, we have revolutionized the advertising landscape by creating a more efficient and privacy-centric approach to purchasing and monetizing ads. Our innovative ecosystem integrates demand and supply technologies, leveraging data, media, and technology to drive growth and outcomes for advertisers and publishers alike—regardless of the screen or location. With 30 offices worldwide and a commitment to serving visionary advertising clients, Verve is a trusted partner for over 90 of the top 100 U.S. advertisers, 4,000 global publishers, and leading demand-side platforms. Discover more about us at www.verve.com.Your RoleWe are seeking a client-oriented, data-driven professional with extensive knowledge of the programmatic advertising ecosystem. If you excel at transforming complex challenges into practical solutions and are passionate about delivering exceptional client experiences, you will thrive in this role. Familiarity with Demand-Side Platforms (DSPs), mobile programmatic advertising, and campaign analytics is crucial. A proactive and collaborative approach to client relationships and teamwork is essential.

DeepIntent is at the forefront of healthcare advertising, utilizing innovative, data-driven solutions designed for the future. Our mission from day one has been to enhance patient outcomes through strategic advertising, advanced data science, and real-world clinical insights. To learn more, please visit www.DeepIntent.com.Role Overview:We are on the lookout for a skilled Technical Account Manager (TAM) to become a vital part of our Platform Operations team, based in New York City or available remotely.The TAM will leverage programmatic trading expertise in a client-facing role, focusing on providing hands-on assistance to our Self-Service clients as they onboard, launch, and optimize campaigns within DeepIntent’s Healthcare Demand-Side Platform (DSP). Our TAMs collaborate closely with agency clients to thoroughly understand their business objectives, ensuring success through the deployment of DeepIntent’s cutting-edge solutions.Manage all post-sale client communications, overseeing daily operations and account management for Self-Service clients, while also performing initial troubleshooting for customer issues.Acquire in-depth knowledge of the DeepIntent marketing platform to train and guide clients, ensuring their campaign success.Keep all account and campaign information up-to-date in our CRM, fostering transparency across the organization.Build and nurture strong client relationships through exceptional service, proactive insights, and critical analysis.Supervise pacing and delivery, identifying opportunities for campaign optimization based on client success metrics.Oversee the onboarding process for new accounts, including the development and training of all DeepIntent’s solutions.Collaborate with Sales and other internal teams to identify growth opportunities and strategic recommendations for all accounts.Work alongside Engineering & Product teams to enhance the platform and DeepIntent’s offerings by relaying client feedback and insights.Develop best practices within the Operations organization through internal collaboration.Stay updated on best practices, strategies, and industry standards related to digital marketing.Manage billing and account reconciliation for assigned Self-Service accounts.

Join our dynamic team as a Client Service Manager, where you will play a pivotal role in overseeing daily operations, ensuring adherence to internal protocols, and enhancing team productivity in a thriving wealth management environment. This position entails meticulous transaction management, workflow oversight, and the promotion of a collaborative and accountable team ethos.Key Responsibilities:Facilitate the input and review of financial transactions using Wealthscape and Charles Schwab tools.Oversee daily operational tasks, including the preparation and validation of account opening documentation and ongoing account management.Demonstrate proficiency in establishing Taxable, Retirement, Trust, and Business accounts within Fidelity and Charles Schwab to assist in transaction evaluations.Act as a key liaison between Wealth Teams and custodians, proactively engaging with custodians to resolve issues and ensure precise processing of requests.Delegate responsibilities and support team members to ensure efficient workflow execution.Cultivate a culture of accountability, teamwork, and continuous enhancement within the department.Manage quarterly initiatives, maintain team performance tracking spreadsheets, and supervise the completion of daily tasks by team members.Qualifications:Education: Bachelor’s degree in Business Administration, Operations Management, or a related discipline.Experience: 5-7 years in financial business operations, preferably in a high-growth, fast-paced environment.Skills:Proficiency in Salesforce.Experience with Fidelity (Wealthscape) and Charles Schwab platforms.Strong analytical and problem-solving skills.Excellent project management abilities, with a track record of leading cross-functional teams.Exceptional communication and interpersonal skills to collaborate effectively across all organizational levels.Advanced proficiency in Excel.

Oscar Health is hiring a Director of Managed Business Services to lead the company’s global outsourcing strategy. This role shapes how Oscar manages outsourced contact centers, business processes, and configuration functions across multiple vendors and countries. The Director will design, implement, and oversee external operations to meet quality, compliance, cost, and customer experience standards. This position reports to the SVP of Insurance Operations. The role is based in New York City and follows a hybrid schedule: three days per week in the office, with Thursdays reserved for team meetings and events. The other two in-office days can be selected to fit individual preferences. Key Responsibilities Analyze and develop frameworks to determine which business functions should be outsourced versus managed internally. Create and implement operational models that support scalability, reduce risk, and deliver on business initiatives in a matrixed organization. Lead business transformation by identifying trends and evolving the outsourcing model to focus on transformational outcomes. Align service provider strategies with Oscar’s long-term goals to maintain flexibility and support growth. Oversee the vendor selection process, including RFPs, vetting, and onboarding, in partnership with Procurement and operational leaders. Collaborate with Procurement to establish and manage Master Service Agreements (MSAs) and Statements of Work (SOWs), tracking value and return on investment. Lead negotiations with internal and external executives to secure favorable commercial terms. Compensation and Benefits The base salary for this position ranges from $163,944 to $215,176 per year. Oscar Health also offers comprehensive employee benefits, eligibility for equity grants, annual performance bonuses, and participation in an unlimited vacation program.

Mariner Wealth Advisors is seeking a Client Service Manager to lead daily operations for a wealth management team in New York City. This role centers on transaction processing, workflow oversight, and fostering a collaborative team culture. A detail-oriented and proactive approach is essential for both client service and internal processes. What you will do Process and verify money movement transactions using Wealthscape and Charles Schwab platforms. Oversee daily operations, including preparing and reviewing documents for account opening and maintenance. Use expertise in opening Taxable, Retirement, Trust, and Business accounts on Fidelity and Charles Schwab to evaluate requests efficiently. Act as the primary contact between Wealth Teams and custodians, engaging daily with custodians to resolve issues and ensure accurate processing. Delegate tasks and support team members to maintain smooth workflows. Promote accountability, collaboration, and continuous improvement within the team. Manage quarterly projects, update internal tracking spreadsheets, and oversee completion of daily team tasks. Requirements Bachelor’s degree in Business Administration, Operations Management, or a related field. 5-7 years of experience in financial business operations, preferably in a growth-focused environment. Key skills Familiarity with Salesforce. Hands-on experience with Fidelity (Wealthscape) and Charles Schwab platforms. Strong analytical and problem-solving skills. Project management experience, including managing cross-functional teams. Excellent communication and interpersonal skills for effective collaboration. Proficiency in Excel.

Siepe, a rapidly expanding technology firm headquartered in Dallas, TX, specializes in transforming complex challenges into clear solutions for investment managers. Our innovative software and data solutions empower hedge funds and financial services firms with the visibility, speed, and confidence necessary for making informed decisions more efficiently. Our platform serves as a unified source of truth, providing clients with real-time, actionable insights. We don't just serve the financial industry; we actively work to modernize it! Siepe is a profitable, privately held company experiencing rapid growth. We offer more than just competitive salaries and excellent benefits; we provide an opportunity to engage in meaningful work alongside talented and motivated colleagues in a culture that promotes curiosity, initiative, and perseverance. Regardless of your background—whether in finance, technology, or a different field—you will find significant challenges to tackle, real ownership of your projects, and the chance to advance your career with purpose.We are currently seeking a Business Development Lead for our Managed Services Provider (MSP) segment. In this role, you will collaborate closely with the Managing Director of the MSP to drive growth and sustain revenue within our IT Management Services division.

Veeva Systems is a visionary leader in the industry cloud sector, dedicated to accelerating the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last year and are poised for continued growth.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our endeavors. Notably, in 2021, we made history by becoming a public benefit corporation (PBC), a commitment that ensures we balance the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you with the flexibility to choose between working from home or in the office, fostering an environment where you can excel.Join us in transforming the life sciences industry and making a significant impact on our customers, employees, and communities.

About Eight AdvisoryEight Advisory is a prominent international consulting firm recognized for its expertise in financial and operational consulting, particularly in Transactions, Restructuring, and Business Transformation. We empower corporates and investors to navigate their M&A decision-making processes effectively.Since our inception in 2009, we have experienced remarkable growth, expanding our team to nearly 1,000 professionals, including 110 partners. Our international footprint spans France, Belgium, Germany, the United Kingdom, Switzerland, the Netherlands, Spain, and now the U.S., along with a presence in approximately thirty countries worldwide through our network of independent firms under the banner of 'Eight International.'Job DescriptionWe are on the lookout for a driven and meticulous individual to join our Transaction Advisory Services team in New York City as a Manager. In this pivotal role, you will engage directly with diverse stakeholders, including corporate clients and private equity firms, providing expertly structured guidance throughout M&A acquisition and disposal processes. Collaborating with seasoned experts in the field, your primary responsibilities will include:Conducting financial due diligence related to company sales and purchases, identifying potential issues that could influence transaction outcomes.Analyzing key business drivers to deliver exceptional value to clients through our services and outputs.Managing day-to-day engagements and serving as the primary contact for clients during these processes.Overseeing the preparation of crucial deliverables, including reports and presentations, while engaging in discussions with various stakeholders.Leading and guiding team members to ensure effective collaboration.Actively contributing to business development efforts and thought leadership initiatives.

As the Managing Director of Special Services at Democracy Prep Public Schools, you will play a pivotal role in shaping the future of our students by leading our initiatives to provide exceptional special education services. Your leadership will ensure that our schools meet the diverse needs of all students, fostering an inclusive and supportive educational environment.

About AlphaSense: AlphaSense is the trusted partner for the world's leading companies, enabling them to eliminate uncertainties in decision-making. Our innovative platform harnesses AI-driven market intelligence to deliver invaluable insights derived from trusted content sources, including equity research, company filings, event transcripts, expert calls, news, trade journals, and proprietary research. The recent acquisition of Tegus in 2024 enhances our collective mission of empowering professionals to make informed decisions with advanced AI-powered insights. Together, we aim to foster growth, innovate, and expand our content offerings, providing our users with access to an even broader array of insights from diverse content sets. Over 6,000 enterprise clients, including a significant portion of the S&P 500, place their trust in our platform. Established in 2011 and headquartered in New York City, AlphaSense boasts a global workforce of over 2,000 employees, with offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. We invite you to join our dynamic team!About The TeamThe Customer Success division consists of three specialized teams: pre-sales, customer success, and support. This organization is committed to ensuring clients derive maximum value from their investment in our platform, partnering closely with them to achieve significant outcomes and seamlessly integrate AlphaSense into their decision-making processes.By combining industry knowledge, product expertise, and an in-depth understanding of client needs, our team assists organizations in discovering new applications, accelerating platform adoption, and ensuring sustainable long-term growth. Their close collaboration with clients fosters a robust feedback loop, which informs product development, shapes content strategies, and guarantees that the evolving requirements of the financial services sector are consistently addressed by AlphaSense.About the RoleThe Customer Success Manager (CSM) role at AlphaSense is pivotal in ensuring our clients achieve tangible results from their investment in our platform. CSMs collaborate with Account Managers to streamline the customer journey, emphasizing robust product adoption and engagement. You will proactively monitor usage, adoption rates, and account health, while aligning AlphaSense with client objectives and integrating our platform into their daily workflows.