IT Operations & Trust Engineer

About UsStandard Template Labs is a groundbreaking AI-native startup operating in stealth mode, dedicated to redefining IT Service and Configuration Management. With the support of prominent investors, we harness the power of AI, graph-based architecture, and stunning design to revolutionize the way enterprises manage and interact with their technology ecosystems.Role OverviewWe are seeking a proactive, security-focused IT Operations Engineer who will take ownership of the reliability, compliance, and trust posture of our internal systems. Your responsibilities will encompass user provisioning, device security, compliance automation, and continuous monitoring utilizing platforms such as Vanta.This position merges traditional IT operations with innovative trust and compliance automation: you will ensure system security and compliance, maintain integrations across HR, Finance, and Engineering, and guarantee that the company is always audit-ready for SOC 2, ISO 27001, and AI-trust frameworks.Key ResponsibilitiesSystems & Identity ManagementAdminister and support key SaaS applications: Google Workspace, Notion, GitHub, Linear, Apple ABM, Okta/SSO, OnePassword, OpenAI/GPT, Claude, DocuSign, Ashby, Gusto, Ramp, LinkedIn Recruiter, BuiltIn.Manage user onboarding/offboarding, MFA, and access control via centralized identity management and SSO.Maintain device management (MDM) policies concerning encryption, patching, and asset tracking.Security & Trust AutomationOperate and maintain the Vanta (or equivalent) compliance automation platform to ensure monitoring of controls and evidence freshness.Guarantee continuous compliance across SOC 2, ISO 27001, and security frameworks — manage control remediation and auditor readiness.Oversee security controls such as MFA enforcement, privileged access audits, and device encryption coverage.Collaborate with leadership to maintain the company’s Trust Report/Trust Center, ensuring up-to-date documentation, certificates, and vendor reviews.Automation & Workflow EngineeringDevelop and optimize automation workflows to enhance operational efficiency.

Betterment is a technology-focused financial services company based in New York City. The company offers investing, savings, and retirement solutions for individuals, financial advisors, and businesses. This Staff Engineer, User Trust position is based at the Betterment headquarters in NYC, with an in-office schedule of four days per week and additional flexibility during summer and winter holidays. Role overview The User Trust team is responsible for building systems and experiences that reinforce trust for users, partners, and regulators. Areas of focus include user privacy, compliance, account access, KYC, risk scoring, login and account recovery, and fraud prevention. The team operates at the intersection of security, legal and compliance, risk management, and product engineering. Their mission is to deliver scalable, reliable solutions that protect customers, reduce fraud, and meet regulatory requirements. As a staff engineer, this role involves designing and implementing advanced systems, leading full-stack development, and collaborating with other senior engineers. The aim is to improve performance, reliability, and the developer experience across Betterment's technology platform. Key responsibilities Design and build systems that strengthen user trust, privacy, and security Improve compliance, KYC, risk scoring, and fraud prevention processes Lead full-stack development and partner with senior engineering leaders Ensure solutions align with regulatory and business needs Prioritize scalability, reliability, and a positive developer experience Compensation New York City salary range: $200,000 - $238,000 This position may also qualify for variable compensation through a company incentive bonus. Benefits Competitive equity package Comprehensive health, dental, and vision insurance Life and AD&D insurance Short-term and long-term disability coverage Employee Assistance Programs (EAP) Commuter and parking benefits Flexible Spending Accounts (FSA/HSA) 401(k) plan with employer match Flexible Paid Time Off (PTO)

COMPANY SUMMARYEmpire State Realty Trust, Inc. (NYSE: ESRT) is a premier New York City-based real estate investment trust (REIT) that owns and manages a diverse portfolio of top-tier, modern office, retail, and multifamily properties. Our flagship asset, the iconic Empire State Building, recognized as the "World's Most Famous Building," boasts an outstanding Observatory, which has been awarded the #1 Top Attraction in New York City for four consecutive years in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. We pride ourselves on being leaders in energy efficiency and indoor environmental quality. As of December 31, 2025, our portfolio encompasses approximately 7.9 million rentable square feet of office space, 0.8 million square feet of retail space, and 743 residential units. For more information, explore our website at esrtreit.com and connect with us on Facebook, Instagram, TikTok, X, and LinkedIn.At ESRT, we are a dedicated team of diverse professionals united by a commitment to excellence and a vision for growth. Based in the vibrant heart of New York City, we embrace the city's energy in everything we do. We foster a supportive work environment, strive for success, and enjoy the journey together! Our workplace has been Certified™ as a Great Place to Work® by the global authority on workplace culture and employee experience. We prioritize the health and wellness of our employees and invest in attracting, developing, and retaining top-tier talent. Continuous development is a core value, and we encourage our colleagues to excel in their roles and adapt to evolving business landscapes. From our crown jewel, The Empire State Building, to spectacular modernized buildings, to exceptional customer service, and our long-standing commitment to sustainability and energy efficiency powered entirely by renewable wind electricity, we take great pride in our work. We are eager to welcome a passionate colleague who shares our vision and is ready to help us realize it.

Our mission: to eliminate every barrier to mental health.At Spring Health, our goal is to transform mental healthcare by dismantling obstacles that hinder access to essential support. Our clinically validated approach, Precision Mental Healthcare, equips us to provide customized care that includes therapy, coaching, medication, and more, catering to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from innovative startups to established Fortune 500 companies, serving the mental health needs of 10 million individuals. Our esteemed clients, including Microsoft, Target, and Delta Airlines, rely on us to deliver optimal outcomes for their workforce globally. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we are the only entity in our sector to receive external validation confirming net savings for our clients.With significant backing from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and others, our recent Series E Funding has propelled our valuation to $3.3 billion. We are just at the beginning of our journey—join us as we strive to make mental healthcare universally accessible.The Senior Product Manager for AI Trust & Safety will be responsible for defining the roadmap and setting standards to ensure that AI experiences within Spring Health’s products are both safe and trustworthy. You will play a pivotal role in shaping the definition of 'safe and effective' AI by leading initiatives in model evaluation, operational approval processes, and safety metrics, collaborating closely with engineering, data science, legal, and clinical stakeholders to execute this strategy. This hybrid role is based in our New York City office, requiring 2-3 days per week in the office.What you’ll do:Lead the roadmap for the AI Trust & Safety team, prioritizing and driving investments to enhance safety across AI experiences on the Spring Health platform.

Join Hudson River Trading (HRT), a leading quantitative trading firm renowned for its commitment to technological advancement. We develop and deploy state-of-the-art systems in one of the most sophisticated computing environments globally, driving our expansive trading operations.We are on the lookout for a seasoned Security Operations Engineer to become a vital part of our expanding Security Operations team. In this pivotal role, you will design, build, and maintain strategic security solutions that safeguard HRT’s global cyber security infrastructure.The ideal candidate will possess a deep understanding of SIEM, SOAR, UEBA, and DLP technologies. Proficiency in programming languages, particularly Python, along with experience in log management and observability platforms such as the Elastic stack, is essential. This role demands strong technical troubleshooting abilities, along with exceptional organizational, automation, project management, and communication skills across various functions.

Role overview Smith Engineering is seeking a Director of Design Engineering to lead its design team in New York City. This leader will oversee the development of engineering solutions that meet client requirements and comply with industry standards. The role involves shaping project direction and supporting the growth of a skilled group of engineers. What you will do Guide and manage the design engineering team Drive the creation of efficient, high-quality engineering designs Ensure all work aligns with client needs and industry standards Mentor and develop engineering talent within the team Influence the direction of engineering projects at Smith Engineering

About the Role Smith Engineering is hiring a Director of Energy Engineering to guide the energy solutions team in New York City. This senior leader will shape project direction and help set the strategy for energy initiatives across our portfolio. What You Will Do Lead a team focused on delivering energy engineering projects Develop and implement strategies that strengthen our energy solutions Oversee project execution and ensure alignment with company goals What We’re Looking For Extensive experience in energy engineering Proven leadership and team management skills Ability to drive strategic initiatives in a technical environment This position is based in New York City.

About EliseAIAt EliseAI, we are on a mission to revolutionize critical sectors like housing and healthcare. Recognizing that everyone deserves reliable access to housing and quality healthcare, we work tirelessly to streamline these processes. By seamlessly incorporating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: We transform the way renters engage with their living spaces by simplifying apartment tours, lease signing, maintenance requests, and communication with property management—all consolidated into one user-friendly platform.Healthcare: Our solutions enable effortless appointment scheduling, completion of intake forms, and effective communication with healthcare providers, allowing patients to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and offer a cohesive experience across essential services. We have recently secured a $250 million Series E funding round led by Andreessen Horowitz to further accelerate our vision.About The RoleWe seek a talented Platform Operations Engineer to spearhead impactful, technical projects that will enhance our operational scalability amid rapid growth. This role will serve as a vital link between business strategy and technology, collaborating across multiple departments including Customer Success, Sales, Marketing, Product, Engineering, and Data. You will play a key role in managing high-visibility systems for customer interaction and business operations, optimizing our existing technology stack, evaluating and acquiring new platforms, and crafting tailored solutions when off-the-shelf offerings fall short.The ideal candidate will bring a unique combination of business/operations experience, technical expertise in systems architecture and development, a solid understanding of SaaS processes, and a genuine enthusiasm for building systems that foster proactive, scalable, and data-driven business and customer management.Key ResponsibilitiesLead cross-functional technical projects, optimize and enhance our current tech stack, collaborating with third-party software vendors, and developing proprietary business solutions as necessary.

JOIN OUR TEAMAt FanDuel, we have an exciting opportunity for a Security Operations Engineering Manager to spearhead our Security Operations team. This pivotal role involves leading a talented group of security engineers dedicated to enhancing our security operations and response capabilities. You will thrive in a collaborative environment, guiding your team to excel while leveraging your diplomatic skills to foster trust and build strong relationships across functions. A hands-on approach is essential, as you'll be directly contributing alongside your team. In addition to the responsibilities outlined, you may be required to undertake other duties as assigned, ensuring operational flexibility to meet the dynamic needs of the business. YOUR MISSIONEvery team member plays a vital role. Lead a group of security operations engineers focused on building, automating, and managing security response capabilities. Enhance the speed of triaging and responding to security events and alerts by developing and utilizing automation tools, thereby improving operational metrics such as MTTR and MTTD. Oversee the entire lifecycle of cross-functional security incidents, including readiness, response, and post-incident evaluations to strengthen resilience against future incidents. Collaborate with the Detection Engineering team to advance detection, telemetry, and logging processes. Ensure Security's preparedness and response for significant sporting events. Nurture the next generation of security engineering talent within the organization. Act as a player-coach, mentoring engineers while also providing your own technical expertise. WHAT WE'RE LOOKING FOROur ideal candidate possesses: Experience leading engineering-focused teams with a diverse range of backgrounds and skill levels. A background in operational engineering (SecOps, DevOps, SRE, etc.). The ability to manage relationships with stakeholders and collaborate with various teams to address security events and challenges. Proficiency in at least one modern programming language (e.g., Python, Go). Confidence in navigating novel security incidents. Strong analytical and problem-solving skills, with the capacity to assess security risks and prioritize remediation efforts swiftly. ...

At Profound, we are dedicated to empowering businesses to understand and manage their AI presence effectively. We are seeking a passionate Technical Operations Engineer who will take charge of ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. In this role, you will collaborate closely with our Engineering and Operations teams to evolve our IT support from a reactive approach to a proactive, automated system that adapts to our rapid growth.This position is perfect for someone who views IT operations as a strategic asset that accelerates engineering productivity rather than merely a support function. You will be located in our Union Square office, working alongside team members both in-person and remotely across locations in San Francisco, London, and Buenos Aires.

At Smith Engineering, we are on a mission to foster a sustainable future through enhanced operations and efficiency in critical facilities. With over a decade of experience in central plant design and optimization, we have built a strong reputation for unraveling facility challenges and optimizing plant performance. Our multidisciplinary team combines expertise in design, energy management, controls, and workforce development to empower our clients to achieve their operational and sustainability objectives.We are currently looking for passionate and knowledgeable Part-Time Technical Trainers to join our dynamic team in the New York Metro area. In this role, you will work from our Manhattan office as well as various client sites, delivering impactful training in renewable energy and Chiller Plant Design.Your RoleAs a key member of our Training Group, you will contribute to building a top-tier technical training organization. We seek individuals who possess credible technical expertise and a knack for creating engaging learning experiences tailored to diverse audiences.

Job OverviewWe are seeking a meticulous and innovative Head of Operations to spearhead our operational strategies as we aggressively expand our customer base. In this role, you will be responsible for managing the workflows and systems essential for seamless service delivery while continuously optimizing processes and tools to enhance throughput and quality.QualificationsOver 6 years of experience in a fast-paced startup environment.A proactive approach to problem-solving, with a willingness to engage in detailed operational tasks.Proven experience in leading and developing a service-oriented team.Demonstrated capability to drive operational efficiency and effectiveness within a team.Strong decision-making skills with the ability to navigate ambiguity and adapt quickly.Experience in cross-functional collaboration across various departments.Exceptional verbal and written communication skills.Familiarity with Consumer Packaged Goods (CPG) retail operations.Willingness to work full-time from our New York office.Key ResponsibilitiesLead the operations team to achieve key performance indicators (KPIs) and metrics related to service delivery.Identify and experiment with innovative approaches to enhance the operational capabilities of the business.Conduct data analysis relevant to projects; create queries, dashboards, and Pivot Tables to track performance.Develop and document Standard Operating Procedures (SOPs).Why Join Us?Become an integral part of a fast-growing Series A startup backed by Y Combinator.Work alongside experienced founders who have a track record of building and scaling successful startups.Contribute to solving significant challenges faced by renowned brands in the retail sector.Enjoy a collaborative and vibrant in-person culture at our NYC headquarters.BenefitsCompetitive salary and equity options.Relocation assistance available for moving to NYC.Comprehensive medical, vision, and dental insurance plans.401(k) retirement plan.Unlimited Paid Time Off (PTO).

About David EnergyDavid Energy is revolutionizing the energy sector by providing cost-effective and sustainable energy solutions that traditional Retail Electricity Providers (REPs) cannot match. Our innovative approach leverages renewable resources, such as solar power and controllable capacities like batteries, to bring cleaner energy directly to our customers, even behind their electricity meters. As a Series A company, we are committed to operating the grid on renewable energy 24/7/365.We are aggressively expanding our "Beat the Utility" product, which promises small commercial clients that their overall electric expenses will be lower than those of their current utility providers. This promise is backed by our unique technology and risk management strategies that create value not available to traditional utilities. Currently active in NYC (NYISO Zone J), we are on track to add hundreds of new customer locations each month and plan to extend our reach into other zones and ISOs throughout the Northeast.We seek a results-oriented, technically skilled Director of Operations to lead and enhance our field operations, hardware implementation, enrollment processes, billing systems, and customer support during this crucial growth period.Reporting to the COO, the Director of Operations will establish the operational framework necessary for the swift deployment of permissionless Distributed Energy Resources (DERs), such as batteries and smart thermostats. This role involves ensuring precise enrollment, accurate billing, and dependable customer support as our business expands. You will be hands-on in executing current operations while also building robust systems, processes, and teams to manage increasing complexity.Collaboration with Product, Engineering, and Sales teams is essential to ensure that our hardware, systems, and workflows are optimized for real-world application, auditability, and scalability—eliminating the need for manual interventions.

At Via, we are revolutionizing transportation globally through innovative technology. Our ambitious objectives range from enhancing individual commuting experiences to significantly reducing our collective environmental impact.As a Principal of Strategy & Operations, you will spearhead a variety of projects that have a direct influence on Via’s Vehicle Operations. This role involves crafting strategic initiatives, forging partnerships, overseeing comprehensive projects, and delivering results across several domains such as financial and operational analysis, process enhancement, and the development and launch of new products.Location: This position is based in New York City, with a requirement to be in the office three times a week.

Join Method SecurityAt Method Security, we are on a mission to transform the cybersecurity landscape as AI-driven threats escalate. Our goal is to safeguard vital institutions—government, defense, and critical commercial sectors—by developing sophisticated autonomous defense solutions. By integrating expertise in AI, cybersecurity, and software, we aim to shift the balance of power in security from attackers to defenders.Our Values and Team CultureBecoming a part of Method means joining a prestigious, mission-oriented team that prioritizes innovation, transparency, and excellence. We operate with a clear purpose, valuing diverse backgrounds and perspectives, and maintaining a high standard of quality. Our culture is built on trust, efficiency, and mutual respect, fostering an environment where every team member can make significant contributions. We believe in small, focused teams that can tackle complex challenges and deliver exceptional results. Here, you will have the freedom to lead projects, receive support in overcoming obstacles, and play a pivotal role in defining the future of cybersecurity.Position SummaryAs a Mission Operations Engineer at Method, you will be instrumental in the technical execution of the Method platform, engaging directly with users to maximize the impact of their deployments. This role encompasses a unique blend of solution architecture, user empowerment, reliability engineering, and security tool development. On a daily basis, you will administer the Method platform, train users, troubleshoot issues, identify user workflows and pain points, and create innovative security tools. Strategically, you will serve as the technical lead for clients, translating their mission into actionable platform and business advantages.Candidates should possess a technical background (degree in Computer Science or Cybersecurity) and desire to maintain technical skills while closely engaging with users. You may currently be working at a top-tier consulting firm, in a high-paced cyber analyst position, or as a highly technical sales engineer.While a security background is not mandatory, a strong curiosity and keen interest in learning about cybersecurity are essential.You will collaborate with a Deployment Lead, who oversees overall customer engagement.

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

Role Overview The City of New York seeks an Operations Planner for the Furniture & Operations Unit. This position manages the planning and coordination of furniture operations supporting multiple city departments. What You Will Do Oversee daily planning and execution of furniture operations across city agencies Work to improve processes and support efficient service delivery Help ensure operational activities align with the city’s mission to serve residents effectively Location This position is based in New York City.

Madison Square Garden Entertainment Corp. (MSG Entertainment) stands at the forefront of live entertainment, crafting unforgettable experiences that resonate with diverse and passionate audiences. Our illustrious portfolio includes iconic venues such as New York’s Madison Square Garden, the Infosys Theater, Radio City Music Hall, and the Beacon Theatre, along with The Chicago Theatre, which collectively host millions of sports events, concerts, family shows, and special events every year. Notably, we are proud to present the original production, the Christmas Spectacular Starring the Radio City Rockettes, a cherished holiday tradition for over 90 years. Discover more at www.msgentertainment.com.Position Overview:We are seeking a dedicated Security Operations Center (SOC) Operator who will play a pivotal role in identifying, analyzing, and managing incidents that could impact our business, brand, or employees. The ideal candidate will be a proactive problem solver with strong critical thinking skills and a keen attention to detail. In this role, you will communicate incident-related information to leadership and ensure effective coordination during both crisis and non-crisis situations. Responsibilities include monitoring surveillance cameras and alarms, dispatching calls via phone or radio, operating access control systems, and providing assistance to staff and guests across MSG Arena, headquarters, and various venues.

Join via as the Principal of Strategy & Operations in our Global Operations team. In this pivotal role, you will be instrumental in driving strategic initiatives that enhance our operational efficiency and effectiveness. You will collaborate with cross-functional teams to develop and implement strategies that optimize our global operations, ensuring that we meet our business objectives and deliver exceptional value to our clients.

At Fastly, we empower individuals to connect more effectively with the things that matter most to them. Our edge cloud platform allows clients to build exceptional digital experiences swiftly, securely, and reliably by processing, serving, and safeguarding their applications as close to end-users as possible—right at the Internet's edge. Designed to capitalize on the modern internet, our platform is programmable and supports agile software development. We proudly serve a roster of distinguished clients, including GitHub, Yelp, Paramount, and JetBlue.Join us in creating a more trustworthy Internet.Posting Open Date: 4/9/26Anticipated Posting Close Date*: 7/9/26*Job posting may close early due to the volume of applicants.Position Overview:Fastly is seeking an enthusiastic Program Manager to spearhead the execution of essential product development and engineering initiatives throughout our organization. This role will collaborate closely with leadership across Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and other teams to formulate strategies and achieve successful business outcomes.The ideal candidate possesses a strong understanding of business objectives and the technical execution necessary to enhance Fastly’s platform and operations, delivering products that resonate with both customers and Fastlyans. You will be responsible for guiding teams in creating strategic plans, coordinating workstreams, delivering results, and keeping management updated. You will manage multiple programs concurrently, foster transparency across the organization, empower data-driven prioritization, and identify potential challenges.In this leadership role at Fastly, you will drive outcomes that simplify, scale, and enhance the utility of our products, platform, and operations for our customers and team members. Your contributions will be critical to our success, with a direct impact on numerous lives. We cultivate a supportive environment with friendly teams where learning and development are prioritized. We leave egos at the door, ensuring our customers enjoy services built to the highest industry standards. Join our global, distributed team dedicated to making a difference.