Implementation Manager at Moab | New York City

About MoabMoab is revolutionizing the equipment dealer and rental industry by developing a comprehensive, modern software platform tailored for equipment dealers and rental businesses. As a venture-backed startup, we aim to disrupt a long-underserved market dominated by outdated solutions dating back to the 1980s and 1990s.Our goal is to connect all participants in the equipment ecosystem—those who sell, buy, rent, service, or utilize equipment. We are starting with a new system of record for equipment rental businesses, designed to enhance back-office efficiency and boost front-office revenue.At Moab, we pride ourselves on our small, dynamic team of passionate professionals. We are looking for team members who are not only willing to take on hands-on tasks but who can also think creatively about broader strategies. If you thrive in a collaborative environment and are eager to make a tangible impact for our customers and the business, you will find ample opportunities for career growth in our meritocratic culture, which emphasizes individual and team development.About the RoleThe Implementation Manager will play a critical role in overseeing the complete training and implementation processes that allow Moab to onboard new customers effectively. We are seeking a proactive individual to lead training initiatives, manage implementations, and ensure customer success at ground level.This position requires balancing rapid execution with structured processes to meet aggressive growth and efficiency goals. You will often be expected to perform at the level of someone two ranks above you (such as meeting with CEOs) as well as below (like handling customer support inquiries). This role is tailored for those who are driven to take action.What You’ll DoDesign and deliver both virtual and in-person training sessions for new customers.Travel 10-50% of the time, depending on the month.Oversee and facilitate user training and support throughout the implementation lifecycle.Simultaneously manage multiple implementation phases.Create comprehensive training and implementation plans, coordinating virtual and in-person sessions with customers.Build strong relationships with customers, ensuring their success during the onboarding process.

ABOUT MOABMoab is revolutionizing the equipment dealer and rental industry through a comprehensive, modern software platform. This sector plays a pivotal role in the multi-trillion-dollar construction, agriculture, and logistics markets, yet remains underserved by outdated software solutions that have persisted since the 1980s and 1990s. Our mission is to establish a seamless connection for all stakeholders involved in the sale, rental, servicing, and utilization of equipment, beginning with a next-generation system-of-record that empowers rental businesses to operate with increased speed, intelligence, and efficiency.Our team is composed of dynamic, committed, and passionate individuals. We appreciate team members who not only engage in hands-on tasks but also possess the ability to think strategically and creatively about the broader vision. We are looking for new team members who are enthusiastic about collaborating and making a meaningful impact for our customers and the organization. At Moab, you will discover ample opportunities for career advancement within a meritocratic culture that emphasizes both individual and team development.ABOUT THE ROLEAt Moab, we have redefined the role of product management. Rather than traditional product managers, we emphasize clear ownership and close collaboration in our product work.Engineers are responsible for the design and execution of solutions.Product Operations is committed to thoroughly understanding customer challenges, synthesizing insights across the business, and assisting the team in prioritizing what is most significant.The Product Operations Manager's mission is to enhance productivity within the engineering team—not by dictating what to build, but by providing clarity, evidence, and context that facilitate sound decision-making.You will collaborate closely with engineers, customers, and the business operations team throughout the entire lifecycle of impactful product initiatives, from discovery to rollout to post-launch evaluation. Reporting directly to the CEO, you will function as an individual contributor, granted a high degree of trust and autonomy.In this role, you will often engage in tasks typically reserved for positions two levels above you (e.g., meeting with a CEO of a large business) as well as those typically required of roles two levels below you (e.g., addressing customer support tickets). This position is designed for doers.WHAT YOU’LL DOCollaborate daily with engineers and customers to gain insights into how Moab is utilized in real-world workflows.

About MoabMoab is revolutionizing the equipment dealer and rental business landscape with an innovative all-in-one software platform tailored specifically for this industry. Positioned within the expansive multi-trillion dollar construction, agriculture, and logistics sectors, we recognize that the current market is hindered by outdated software solutions that have lingered since the 1980s and 1990s.Our mission is to seamlessly connect everyone involved in buying, selling, renting, servicing, or utilizing equipment. We are starting with a state-of-the-art system-of-record designed for equipment rental businesses, aimed at enhancing back-office efficiency and driving increased front-office revenue for our customers.At Moab, we pride ourselves on our dynamic team of passionate and dedicated individuals. We appreciate team members who can engage in hands-on tasks while also thinking critically about the broader vision. We are looking for collaborative new team members who are eager to make impactful contributions for both our customers and our business. Moab offers substantial opportunities for career advancement within a meritocratic culture that prioritizes both individual and team growth.About the RoleAs a Business Operations Manager, you will play a pivotal role in managing the comprehensive processes that enable Moab to launch new product features for existing customers, onboard new clientele, and maintain relationships with current customers. Joining our Business Operations team, you will tackle key cross-functional challenges, conduct insightful reporting and analytics, and enhance all operational processes at Moab.In this early-stage startup environment, balancing speed with process is essential as you support our ambitious growth and efficiency objectives. This role demands versatility; you will often find yourself performing tasks typically reserved for positions two levels above you (such as engaging with CEOs of large organizations) and also addressing issues at the grassroots level (like responding to customer support tickets). This is a position that truly rewards proactive doers.What You’ll DoAssist in building scalable processes for our go-to-market strategy, including Operations, Sales, and Finance.Collaborate directly with Moab's founding team to prioritize and resolve some of the company's most pressing initiatives.Lead cross-functional projects by developing roadmaps, securing alignment among various stakeholders, and overcoming obstacles throughout the implementation of initiatives.Step in to fill any critical gaps as needed to ensure seamless business operations.

About MoabMoab is an innovative seed-stage company established by former employees of Ramp and Uber, supported by prominent venture capital firms in the Bay Area and beyond.We specialize in developing cutting-edge software solutions for the heavy equipment rental and dealer management sectors, aiming to revolutionize how these businesses operate. Our comprehensive platform automates crucial functions including inventory management, order processing, billing, service, repair, dispatch, and accounting.Positioned within the multi-trillion dollar construction, agriculture, and logistics markets, the equipment rental and dealer landscape has long been hindered by outdated software solutions, many of which date back to the late 20th century. Our vision is to create a modern system-of-record that enhances operational efficiency and drives additional revenue for our clients.The founding team brings extensive experience in building and scaling B2B SaaS products, comprised of industry experts like Charles Soll (CEO), Patrick Anderson (CTO), and Rodda John (Lead Engineer).

Join our dynamic team at moab as an Implementation Specialist. In this pivotal role, you will spearhead the deployment of our innovative solutions, ensuring our clients achieve seamless integration and optimal performance. You will collaborate closely with cross-functional teams and clients to understand their needs and guide them through the implementation process.

About BleeAt Blee, we are revolutionizing traditional workflows that typically rely on spreadsheets and emails by introducing AI-driven software that enhances organizational collaboration to achieve compliance requirements more efficiently and transparently. We are proud to support thousands of active users from numerous enterprise-level clients on both pledged and paid long-term contracts. Our leadership team comprises professionals from prestigious organizations such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.We have developed the first platform designed to address the unique challenges our customers encounter from start to finish. The ideal candidate for Blee will not only be a natural problem solver but will also relish the opportunity to uncover the specific needs of our users, many of whom are experiencing a product like Blee for the first time.Our team operates from our downtown San Francisco office, with an additional location opening soon in New York City, while the majority of our staff is distributed between the Bay Area and NYC.The RoleWe are seeking an Implementation Manager who thrives at the intersection of technical complexities and customer relations. You will be responsible for overseeing end-to-end enterprise implementations from the signed contract to the platform go-live, collaborating closely with legal and marketing teams at some of the world's largest organizations.What You'll DoOwn complete enterprise implementations – Manage the process from contract signing to platform launch for legal and marketing teams.Conduct stakeholder mapping – Identify executive sponsors, key users, potential blockers, and champions within each client's organization.Build and manage implementation project plans – Establish milestones, assign owners, and set a weekly status cadence.Scope and sequence deployment – Determine the order of rollout across departments, regions, and use cases.Coordinate technical integrations – Oversee SSO, data flow configuration, API setup, and security reviews in collaboration with customer IT teams.Navigate organizational dynamics – Manage competing priorities among stakeholders to unblock implementation milestones and sustain project momentum.Create implementation-specific documentation – Develop configuration documents, initial training materials, and runbooks to support the rollout process.

About BrelliumAt Brellium, we are driven by a significant mission: to enhance the standard of care within the U.S. healthcare system. Our innovative AI-powered technology empowers healthcare providers to deliver safer, higher-quality care, initiating with the first real-time medical review platform aimed at addressing clinical and compliance risks before they affect patients.In the U.S., 1 in 20 individuals encounters a medical diagnostic or compliance-related error annually. Many providers lack the necessary time, staffing, and tools to address these issues, resulting in unnoticed discrepancies that compromise care quality and escalate clinical and financial risks.Brellium is committed to developing an AI-driven platform that assists providers in delivering safer and more consistent care by proactively mitigating risks and aligning patient visits with clinical best practices. Our aspiration is to equip every provider in the U.S. with the tools to offer clinically excellent, data-driven care at scale.Founded in 2021, Brellium has expanded to serve over 250,000 providers across all 50 states, utilizing our platform to enhance patient care while ensuring data-driven compliance. We are a Series A company with over $30 million in funding from distinguished investors including First Round Capital, Left Lane Capital, and Menlo Ventures.We are on the lookout for an Implementation Manager to assist our clients in behavioral health, ABA (autism care), hospice, home health, and nutrition in deploying our AI solutions. You will engage directly with C-suite executives from enterprise companies to maximize the utilization of Brellium’s offerings.This role might be for you ifYou are a dedicated professional eager to contribute to pioneering technology and flourish in a collaborative team environment. Working in the energetic atmosphere of Flatiron, New York City excites you. You have a keen interest in the convergence of AI and health tech and desire to be part of a progressive organization. As a creative problem solver with excellent communication skills, you thrive in a dynamic, in-person work setting, enjoy collaborating with both customers and engineering teams, and are motivated to impact lives positively.Your ResponsibilitiesIn the capacity of Implementation Manager, you will oversee a strategic portfolio of healthcare clients with an annual recurring revenue exceeding $0.5 million. The role demands robust enterprise relationship management abilities, the capacity to manage technical projects comprehensively, and proficiency in navigating complex organizational structures at the executive level. Your key responsibilities will include:Project Management:Create project plans to implement Brellium’s core offerings with our new clients...

About UsThe Cyber Health Company equips individuals with a comprehensive toolkit and expert team dedicated to enhancing personal cybersecurity, ensuring online privacy, and fostering digital immunity, particularly for high-risk individuals.Our Membership program is primarily sponsored by organizations to aid their senior executives in securing their personal cybersecurity outside of the corporate realm. Much like traditional healthcare coverage, our services are employer-sponsored, while prioritizing privacy for each executive.Established in 2021, we have garnered investments from premier venture capital firms that supported the growth of iconic companies like Square, Airbnb, Uber, GitLab, Authy, and Digital Ocean. Proudly headquartered in New York City, we are at the forefront of cybersecurity innovation.Your Role as Implementation ManagerFacilitate Live Cyber Health Implementations - Engage directly with our Members beyond our application ecosystem. This involves setting up password management systems, securing iPhones, and conducting other privacy-centric service appointments via video conferencing. You will receive training on our workflows, and we expect thorough preparation to ensure each implementation is personalized and seamless. Efficient follow-up with Members is crucial, including documenting completed tasks and any adjustments to workflows.Implement Asynchronous Cyber Health Workflows - Beyond one-on-one interactions, you will enhance Members’ Cyber Health through asynchronous initiatives. This includes managing Google Maps privacy settings, opting out of marketing databases, and leveraging our Monitoring program for tailored alerts. As our knowledge base expands and threats change, you will be responsible for executing new workflows as they are developed.Care Planning and Presentations - Each Member receives a customized Care Plan, a prioritized list of proactive, risk-mitigating workflows. You will execute these plans, which may involve app usage, implementations, and asynchronous workflows. Personalizing each experience to ensure effective risk reduction is essential. Every year, you will also prepare presentations to review improvements in Cyber Health and outline expectations for the upcoming year.About YouCyber Health-Centric Mindset - You consistently make decisions with Cyber Health in consideration, prioritizing cybersecurity and privacy in all aspects.

PermitFlow is revolutionizing the construction landscape in America. As a leader in applied AI, we empower builders nationwide by addressing critical information challenges in the industry: understanding what can be built, where, and how. Our innovative AI-driven solutions assist the most dynamic construction companies with navigating the complexities of permitting, licensing, inspections, and project completions, thereby accelerating the development of housing, clean energy, and vital infrastructure.Despite the construction industry being valued at $1.6T, it continues to face significant setbacks, including delays, wasted resources, and missed opportunities. PermitFlow has already facilitated remarkable speed, precision, and transparency in over $20B worth of developments, enabling contractors to minimize compliance timelines, mitigate risks, and grow confidently.With the U.S. poised to enter a new capital expenditure supercycle across sectors such as data centers, manufacturing, housing, and renewable energy, joining PermitFlow means contributing to the AI infrastructure that underpins every construction initiative, driving the next wave of industrial advancement.Having secured over $90M in funding, including our recent Series B round, we have the support of esteemed investors like Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, alongside endorsements from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Role overview The Project Manager at City of New York plays a key role in guiding municipal projects from early planning stages through to completion. The position centers on coordinating teams, managing project schedules, and making sure resources are used efficiently to achieve defined goals. What you will do Monitor project progress and ensure initiatives remain on schedule Facilitate clear communication among stakeholders and team members Allocate resources and adjust project plans to meet deadlines Contribute to strategic planning for city initiatives Location This position is based in New York City.

Role overview The City of New York is seeking a Program Manager to coordinate and oversee initiatives that support the well-being of New Yorkers. This role involves guiding programs from planning through execution, with a focus on meeting community needs and strengthening public services. What you will do Lead multiple projects designed to improve quality of life across the city Coordinate efforts between departments and stakeholders to keep programs on track Apply project management skills to ensure timely and effective delivery of services Support strategic planning and help shape programs that respond to community priorities Location This position is based in New York City.

About MoabMoab is revolutionizing the equipment dealer and rental industry by developing a state-of-the-art, comprehensive software platform tailored for equipment dealers and rental businesses. This sector is pivotal, contributing significantly to the multi-trillion dollar construction, agriculture, and logistics industries, yet it remains underserved by outdated software solutions that date back to the 1980s and 1990s.Our mission is to unify everyone involved in buying, selling, renting, servicing, or utilizing equipment. We aim to create a modern system-of-record for equipment rental businesses that enhances operational efficiency and drives revenue growth.At Moab, we pride ourselves on our dynamic team of enthusiastic, dedicated professionals. We appreciate team members who are hands-on and also possess the ability to think creatively about the broader vision. We are looking for new colleagues who are excited to collaborate with the team to make a significant impact for our customers and the business. At Moab, you will discover vast opportunities for career advancement, supported by a culture that values merit and prioritizes both individual and team development.About the RoleAs a Data & AI Analyst (Operations), you will play an integral role within our Business Operations team, working at the intersection of customer implementation, internal tooling, and data operations.This hands-on, technical position combines data analysis with product ownership of the internal tools and workflows that drive Moab's operations. You will oversee customer data migrations from SMB to enterprise levels using Moab's Python SDK and API. You will also maintain and enhance our AI-driven internal tools essential for daily operations and customer support. Additionally, you will develop reporting and business intelligence capabilities to provide our team and customers with critical insights.If you thrive on variety, enjoy working across the tech stack, and desire genuine ownership over systems that fuel business operations, this role is ideal for you.

As a Campaign Manager, you will play a pivotal role in strategizing and executing impactful campaigns that resonate with our diverse communities in New York City. Your expertise in campaign management will help drive public engagement and awareness on key initiatives. This position requires a proactive approach, exceptional communication skills, and a passion for public service.

Join Moab as Our First Account Executive!At Moab, we've experienced rapid growth without a dedicated sales team until now! We're on the lookout for our inaugural sales hire to accelerate our business expansion.About MoabMoab is at the forefront of creating a modern, all-encompassing software platform tailored for equipment dealers and rental businesses. The equipment dealer and rental sector plays a vital role in the multi-trillion dollar construction, agriculture, and logistics industries but has been left behind by outdated software solutions that originated in the 1980s and 1990s.Our mission is to seamlessly connect everyone involved in the sale, purchase, rental, service, or use of equipment, beginning with an innovative system of record for equipment rental businesses. This system aims to enhance efficiency in back-office operations and boost revenue in front-office activities.We pride ourselves on being a close-knit team of dynamic, passionate individuals, many of whom hail from Ramp and Uber. We cherish team members who not only contribute hands-on efforts but also possess the ability to think creatively and strategically about our overarching goals. We are eager to welcome new members who are ready to engage deeply and collaborate with our team to create significant impacts for our customers and our business. At Moab, you will find vast opportunities for career advancement within a meritocratic culture that emphasizes individual and team development.About the RoleHaving made substantial progress through founder-led sales, with notable revenue and customer growth over the past year, we are now seeking a talented account executive to propel our growth further.As the first account executive in our early-stage startup, your role will be central to driving revenue by managing the key elements of the mid-market sales funnel. This full-stack position will involve everything from one-on-one prospecting to closing deals. As we continue to refine our sales processes, the ideal candidate will have experience in early-stage sales, demonstrate resourcefulness, enjoy problem-solving, and be motivated by the chance to make a significant difference for our customers. You will report directly to our CEO.Your ResponsibilitiesClose Deals: Navigate sales qualified leads through our sales funnel, from deal creation to contract execution and payment.Identify and Qualify Leads: Discover companies and individuals that align with our Ideal Customer Profile (ICP) and implement a one-to-one engagement strategy that feeds our sales pipeline.Manage Pipeline: Keep precise records of sales activities and pipeline management to ensure smooth operations.

We are seeking a highly skilled Senior Project Manager to join our dynamic team at the City of New York. As a Senior Project Manager, you will play a pivotal role in overseeing and executing various projects that enhance city operations and improve public services. You will be responsible for managing project timelines, collaborating with stakeholders, and ensuring that all projects align with the city’s strategic objectives.

Join the City of New York as a Senior Project Manager, where you will lead critical projects that shape the future of our vibrant communities. In this role, you will collaborate with various stakeholders to ensure project objectives are met efficiently and effectively. Your leadership will drive project success while adhering to budgetary and timeline constraints.

Role overview The Senior Project Manager at the City of New York leads complex city projects from initial planning through completion. Based in New York City, this position focuses on delivering results on time and within budget, while coordinating efforts across multiple departments. The role requires close collaboration with stakeholders to keep each initiative moving forward. Key responsibilities Manage the entire project lifecycle for major city initiatives Track progress to ensure deadlines are met and budgets are maintained Promote collaboration among teams and departments Work with stakeholders to align on project goals Impact This position plays a central role in shaping projects that affect New York City. Strong leadership and clear communication help set the standard for how city initiatives are delivered and maintained.

The City of New York is seeking a dynamic and results-oriented Deputy Regional Manager to join our team. This pivotal role will involve strategic oversight and management of regional operations, ensuring alignment with our mission to enhance the quality of life for all New Yorkers. The ideal candidate will possess a robust background in public administration and leadership, demonstrating exceptional skills in project management and stakeholder engagement.

Join the dynamic team at the City of New York as a Scheduler, where you will play a vital role in organizing schedules and ensuring the efficient operation of city services. As a key player, you will collaborate with various departments to coordinate appointments, manage resources, and facilitate communication across teams.Your organizational skills will be paramount in maintaining streamlined operations, and your attention to detail will help to ensure that all scheduling needs are met effectively.

Join the vibrant legal team at the City of New York as a Paralegal. In this crucial role, you will support attorneys in various legal matters, conduct research, and prepare documents to ensure the smooth functioning of legal processes.