Forward Deployed Software Engineer at Kaizen Labs | New York

Join Our Innovative Team!Have you ever struggled to secure that ideal summer camping reservation at a state park? Have you wondered why you're still filling out outdated paper forms at the DMV? Or perhaps you've tried (and failed) to book a pickleball court from your mobile device?At Kaizen Labs, we are transforming the way government services are delivered by creating modern, user-friendly software that millions of Americans rely on daily. From parks and recreation to permitting, licensing, and payments, we're replacing old systems with sleek, intuitive technology designed for both residents and the public servants who assist them.Our platform currently supports over 50 agencies across 17 states, impacting more than 40 million residents. Recent collaborations include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. Notably, in Maryland, our platform has significantly reduced traffic congestion at state parks, saving hundreds of thousands in costs while greatly enhancing visitor experiences.Founded in 2022 and headquartered in New York City, Kaizen Labs has raised $35 million from prestigious investors such as NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.We are a passionate team of builders, designers, and operators, committed to redefining public service in the digital age—and this is just the beginning!

Join Tessera Labs as a Forward-Deployed Engineer in our Center of Excellence (CoE) for Microsoft Dynamics 365 (MSD365). In this role, you will leverage your technical expertise to deploy innovative solutions and ensure seamless integration of our products within client environments. You will work collaboratively with cross-functional teams to deliver high-quality implementations and drive customer success.

Location: New York City, NYRemote: Flexible; travel required based on customer needs.About Tessera LabsAt Tessera Labs, we are transforming the landscape of enterprise Artificial Intelligence adoption. Supported by Foundation Capital and spearheaded by an exceptional founding team, we create multi-agent AI systems that streamline and automate intricate business workflows across platforms like SAP, Salesforce, Workday, Snowflake, and MuleSoft.Our goal is to deliver tangible AI automation solutions to enterprises, ensuring speed, accuracy, and measurable results. We thrive in a fast-paced environment, embracing accountability, and pioneering advancements in applied AI.Role SummaryThe Forward-Deployed Engineer (FDE) plays a pivotal role in how Tessera generates value for its customers. As an FDE, you will manage the complete lifecycle of customer deployments—from initial discovery and architecture design to hands-on implementation and live production rollout.In this role, you will collaborate directly with customer teams to comprehend their systems and workflows, design AI-driven solutions, code and debug production applications, and deploy multi-agent AI systems within complex enterprise frameworks. This position is perfect for engineers who thrive in dynamic environments, embrace responsibility, and wish to work at the convergence of AI, engineering, and enterprise transformation.Why This Role MattersAs a Forward-Deployed Engineer at Tessera, you will be at the forefront of AI adoption within enterprises. You will engage with some of the most sophisticated organizations globally to implement AI systems that generate substantial business results—moving beyond mere demonstrations or proofs of concept.This position offers significant technical ownership, interaction with executive stakeholders, and a direct influence on Tessera’s product strategy. If you're eager to see your contributions in production swiftly and shape the application of AI in large enterprises, this role is for you.Key ResponsibilitiesClient-Facing Architecture & Solution DesignFacilitate discovery sessions to gain insights into customer system landscapes, requirements, and constraints.Convert complex business processes into well-structured technical architectures utilizing multi-agent AI, LLMs, and orchestration frameworks.Effectively communicate solutions to both technical and non-technical stakeholders.Design and present comprehensive end-to-end architectures in real-time during customer engagements.

Join V7 LabsAt V7 Labs, we are revolutionizing the way organizations harness artificial intelligence to enhance productivity and efficiency. Our goal is to transform human expertise into reliable AI solutions, simplifying intricate tasks and ensuring precision at scale. With the support of visionary investors and AI trailblazers, including the pioneers behind Transformers and Gemini, we are rapidly expanding.About Our ProductV7 Go equips teams in legal, finance, insurance, and accounting sectors with a powerful toolkit for creating and deploying custom no-code AI agents. Our platform specializes in processing multi-modal data, delivering dependable outputs powered by transparent AI logic to guarantee compliance and accuracy.V7 Go is designed to integrate seamlessly with the latest AI models including GPT, Claude, and Gemini, ensuring optimal performance and precision. Check out our V7 Go keynote for a deeper insight into our innovations.Team Impact and OpportunitiesAs a key member of our go-to-market team, you will be the second Solutions Engineer based in New York, collaborating with a dedicated team of six at the crossroads of sales and product, serving clients who process millions of documents in finance, insurance, and real estate.Having achieved a 4x revenue growth last year, with over 160% upsell success, you will play a vital role in driving this momentum forward, ensuring our customers derive genuine value from our solutions.Our lean, high-trust team environment allows you to work closely with Account Executives, engineers, and product teams to finalize complex deals and foster long-term partnerships with our clients.Your contributions will directly influence how enterprises engage with agentic AI, shaping their understanding and trust in these technologies.Your Responsibilities from Day OneConduct technical discovery sessions, design tailored solutions, and lead proof-of-concept initiatives alongside Account Executives to close business, while managing onboarding to ensure customers achieve initial value swiftly.Develop and implement workflows within V7 Go, leveraging prompt engineering, data pipelines, and integrations to address real-world customer challenges across document processing and beyond.Serve as the primary technical liaison for accounts, navigating complex challenges and identifying opportunities for expansion as our customers scale.Manage multiple projects concurrently, providing valuable customer insights back to product development and engineering teams.

Our VisionAt ReflectionAI, we are on a mission to develop open superintelligence and make it universally accessible. Our innovative team is crafting open weight models tailored for individuals, enterprises, and even nations. Our diverse group of AI researchers and industry veterans hail from esteemed organizations such as DeepMind, OpenAI, Google Brain, Meta, Character.AI, and Anthropic.Position SummaryWe seek a pivotal member of ReflectionAI’s Applied AI team to spearhead our Forward Deployed Engineering initiatives with enterprise clients. This dynamic team is dedicated to converting cutting-edge AI research into impactful, real-world solutions. As a Forward Deployed Engineer, you will be responsible for shaping the technical strategy and facilitating the deployment of agentic systems from the initial customer engagement to production roll-out.Key ResponsibilitiesCollaborate with Deployment Strategists and Sales to identify enterprise customer needs, design solutions, and create transformative agentic applications.Develop agentic systems utilizing state-of-the-art models, orchestrate LLM workflows, integrate with enterprise infrastructures, and ensure the deployment of reliable production systems.Work alongside research teams to customize and enhance models based on specific customer requirements.Facilitate end-to-end deployments across various environments (public cloud, VPC, on-premises), ensuring scalability, performance, and reliability in production settings.Contribute to the development of evolving playbooks, processes, and best practices within the expanding Forward Deployed Engineering organization.Ideal Candidate ProfileSolid background in software engineering with a track record of deploying production-grade systems (Python, TypeScript).Demonstrated experience in deploying enterprise software in cloud or hybrid environments employing modern DevOps methodologies (Docker, Kubernetes, CI/CD).In-depth knowledge of machine learning concepts and practical experience with current AI frameworks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning.Minimum of 3 years of software engineering experience focused on delivering AI-driven enterprise solutions (e.g., Forward Deployed Engineer, Software Engineer, Applied AI Engineer).Proven aptitude and enthusiasm for engaging with customers, accurately identifying user needs, and architecting real-world solutions.

At Confido, we revolutionize AI infrastructure for CPG brands by seamlessly integrating crucial financial processes from deduction to production planning. Our platform consolidates cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and advanced analytics into a single, cohesive solution. This integration not only saves time but also empowers brands to make smarter decisions that boost their top and bottom lines, enabling rapid scalability.Trusted by over 200 brands managing more than $20 billion in revenue, our clients include prominent names like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana. We have demonstrated exceptional growth and recently secured a $15 million Series A funding round led by Footwork Ventures and Y Combinator to further accelerate our development.The RoleLocation: New York, NY (Relocation assistance provided)We are seeking a skilled Forward Deployed Engineer to collaborate closely with our enterprise clients, transforming their financial workflows into effective production software. This position bridges engineering, product development, and customer implementation.As a key contributor, you will guide customers from initial kickoff through to live deployment while helping to shape our core platform.What You'll DoEngage directly with enterprise clients during onboarding and implementation phasesTranslate operational workflows into scalable features for the Confido platformDevelop integrations with customer systems and data sourcesEnhance the platform to accommodate complex financial workflowsIdentify product gaps and work collaboratively with product and engineering teams to address themTypical projects may involve:AI-driven document ingestion for financial dataIntegration with retailer and freight portals (e.g., Kroger)Financial analytics and forecasting pipelinesDevelopment of internal tools and customer-facing product featuresWhat We're Looking ForRequired Qualifications:A minimum of 2 years of software engineering experienceStrong background in backend development or machine learning/AIAbility to effectively engage with customers and navigate ambiguous challengesPreferred Qualifications:Experience with data pipelines, API integrations, and enterprise softwareFamiliarity with financial software applications and analytics tools

Be a Pioneer in the Future of Digital WorkAt Sola, we are revolutionizing the way work is performed. Our team is building AI agents that simplify automation, allowing users to effortlessly record workflows and scale them to millions of executions in real-time.Currently, Sola drives enterprise workflows for Fortune 100 companies through a versatile platform that spans various industries, including healthcare, finance, legal, logistics, and more. With $21M in funding from a16z, Conviction (Sarah Guo), and Y Combinator, we are seeking enthusiastic engineers to help propel our growth.If you are eager to be at the cutting edge of agentic automation, we encourage you to reach out!What You Will ExperienceWe are tackling one of the most intriguing challenges in AI today: ensuring AI agents function reliably within the complex and unpredictable infrastructure of real enterprises. As a Senior Forward Deployed Engineer, you will be responsible for the technical aspects of this challenge: connecting Sola's agents to internal systems while navigating each customer’s unique network and security requirements.This position is not centered on customer success or sales engineering. Your role will involve writing production-grade code, developing integrations, and submitting pull requests directly to the core product. You will interact with customers from a technical standpoint, tackling challenging issues and delivering on your commitments.Join our close-knit team at our headquarters in NYC. We believe that the best work is done collaboratively in person, especially at this early stage, and you will have the opportunity to work closely with the founders to help shape the future of the company.Your ResponsibilitiesDeliver tangible features and integrations for customers while contributing directly to the core codebase.Manage technical customer deployments: ensuring network access, establishing secure infrastructure, and integrating Sola agents with internal systems.Serve as the technical point of contact for customers, troubleshooting complex challenges and maintaining healthy deployments.Qualifications We SeekA minimum of 3 years of software engineering experience, demonstrating your ability to deliver production code in real-world systems and take ownership of your work.Significant experience working directly with customers in a technical role—not in support or sales, but as the engineer accountable for ensuring successful implementations.A proactive approach to solving problems without a predefined playbook; every enterprise environment is unique, and you thrive on discovering solutions rather than waiting for specifications.Located in NYC or willing to relocate (we will assist with relocation); this is an in-office position requiring five days a week.

Join Aircall, a trailblazing unicorn and AI-driven customer communications platform, empowering over 22,000 companies globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are transforming the landscape of customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our success stems from a fundamental principle: enable teams to work smarter, not harder. With innovations like Aircall’s AI Voice Agent automating routine calls, AI Assist simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive better outcomes, faster resolutions, and confidence in team scalability.Headquartered in Paris, with a robust North American hub in Seattle and teams located in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly growing with the support of exceptional investors and a commitment to continuous AI innovation across our product offerings.At Aircall, you will be part of a dynamic and ambitious company. Our product-centric approach emphasizes execution, visible impact, swift decision-making, and genuine growth.Our Work Culture: We are driven by customer obsession, data intelligence, and a commitment to meaningful outcomes. Our values prioritize ownership, relentless learning, and thoughtful speed. If you excel in a collaborative and fast-paced environment where trust and impact are paramount, you will thrive here.Team OverviewThe Forward Deployed Engineering team at Aircall plays a pivotal role in connecting our cutting-edge AI Agent technology with real-world workflows for small and medium-sized businesses (SMBs). We transform concepts into reality, delivering automation that enhances customer experiences, boosts productivity, and unveils new business opportunities. Collaborating cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success teams, we ensure every deployment achieves measurable impact. This hands-on role sits at the convergence of technical consulting, project leadership, and AI adoption strategy. While a full-time software engineering background is not mandatory, fluency in APIs, strong project management abilities, and a passion for learning, building, and scaling new models that empower both customers and team members are essential.Role Responsibilities...

About Neara Neara builds engineering-grade digital twins of electricity grids, helping utilities manage their networks more effectively. Our technology uses advanced machine learning to model power grids at scale, supporting asset owners across four continents. Utilities rely on our solutions to simulate stress tests, assess risks from extreme weather, and optimize investments across millions of kilometers of infrastructure. Role Overview: Forward Deployed Engineer This Forward Deployed Engineer role is based in New York City. The position blends technical consulting with hands-on software development, focusing on Neara’s most strategic enterprise clients. The work centers on designing and building custom solutions that integrate with the Neara platform, automating complex workflows and unlocking new capabilities for our customers. What You Will Do Act as the main technical architect for key enterprise clients, shaping tailored solutions that address their unique challenges. Engage directly with client teams, including engineers and business stakeholders, to understand requirements and deliver high-impact integrations. Develop and implement software that extends the Neara platform, automating intricate processes and maximizing business value. Translate complex technical concepts into clear explanations for audiences with varying technical backgrounds. About the Team Neara’s team brings together professionals from diverse backgrounds, all focused on making a meaningful difference in the energy sector. The culture values innovation and open collaboration. Team members work closely together to drive the company’s mission and scale its global impact.

Join Ethonai as a Forward Deployed Engineer and play a pivotal role in revolutionizing the manufacturing sector with our cutting-edge technologies. We seek innovative engineers who are passionate about integrating our advanced software into operational workflows and enhancing manufacturing efficiency.About EthonaiEthonai is recognized as the leading Industrial AI Platform, trusted by manufacturers worldwide to enhance cost efficiency, quality, and production speed. Our platform intelligently analyzes real-time production processes, identifying deviations and providing insights to optimize operations across factories.Our team is diverse, global, and driven by action. We adhere to core principles that emphasize immediate impact, striving for excellence, and fostering an environment where individuals can thrive and grow.Role OverviewAs a Forward Deployed Engineer, your responsibilities will include:Collaborating directly with technical teams at customer sites to integrate their data and workflows with our software solutions.Utilizing state-of-the-art AI technologies to address real-world challenges, ensuring user adoption and demonstrating value to clients.Working closely with Deployment Strategists and fellow engineers to deliver consistent value swiftly.Actively communicating key insights and potential improvements to enhance our platform's effectiveness and customer satisfaction.Being an integral part of a collaborative team focused on deploying, integrating, and continuously enhancing our software.

Join ekho as a Forward Deployed Engineer and play a pivotal role in delivering innovative solutions to our clients. You will work closely with cross-functional teams to implement and optimize our technology in various environments, ensuring we meet client needs effectively. Your expertise will contribute to the success of our deployments while refining our processes and technologies.

About Us:At Tenex Labs, we unite innovators, strategists, and engineers to empower the world's most ambitious companies in overcoming their most significant challenges. We thrive at the intersection of strategy and engineering, embedding dedicated teams directly within organizations to convert complex, high-stakes problems into tangible, measurable results. Our approach is hands-on; we collaborate closely with our clients, eschewing traditional hand-offs in favor of immersive teamwork.Our pace is that of a startup, combined with the rigorous standards of top-tier firms. Our culture champions intellectual curiosity, radical ownership, and a commitment to excellence driven by diverse teams empowered to challenge norms, act swiftly, and elevate one another. If you're eager to engage in meaningful projects alongside inspiring colleagues, Tenex Labs is the perfect environment for you.The Role:As a Forward Deployed AI Engineer at Tenex Labs, you will be a results-oriented innovator in a high-caliber, AI-focused environment. Your role involves collaborating closely with strategists and clients to design and implement AI-driven workflows that yield significant, measurable outcomes.Your success is defined by your output. You will enjoy a high degree of autonomy, utilize state-of-the-art AI tools and internal automation, and be directly rewarded for your performance through an uncapped, output-aligned compensation model.Key Responsibilities:Engagement in Client Operations – Integrate into client codebases and agile cycles, overseeing end-to-end feature delivery. Collaborate with AI strategists and client stakeholders to prioritize impactful initiatives and sustain consistent progress. Deliver production-ready solutions that drive quantifiable business results.Maximize Development Efficiency – Employ the latest coding tools (e.g., Claude Code, Codex, Cursor) to amplify your productivity and continuously optimize your workflows. Your performance is quantified in story points, and compensation is uncapped; the more you deliver, the more you earn.Full Stack Development – Execute across front-end, back-end, and infrastructure using diverse tech stacks. Quickly adapt to unfamiliar codebases and contribute effectively within complex architectures and problem domains.Systems Design & Architecture – Conceptualize and construct comprehensive platforms that redefine business operations. You will serve as both an architect and an orchestrator, building reliable, auditable systems with user-friendly interfaces that maintain human involvement.

Forward Deployed EngineerGrotto AI | New York City (In-Person, with some travel to customer sites)About GrottoGrotto is revolutionizing the leasing process for multifamily apartment teams with our cutting-edge AI platform. We enhance critical leasing conversations that shape one of life’s most significant decisions—finding a home. Our insights drawn from millions of customer interactions reveal that the key to successful leasing isn't merely product knowledge but rather the authentic curiosity and empathy of the agents involved. Our platform empowers leasing agents to engage effectively during calls and tours, fostering rapport and overcoming objections to significantly boost lease signings.Our success is evident as we’ve achieved remarkable increases in conversion rates with some of the largest apartment owners across the nation. Clients have praised us as the "best vendor they've ever collaborated with." We're just getting started; our vision is to create a world where the most important conversations foster deeper connections.Role OverviewIn this unique role as a Forward Deployed Engineer (FDE), you will not be part of a traditional product engineering team. Instead of pushing out features to an anonymous user base, you will engage directly with our clients to tailor Grotto’s solutions to their specific requirements. This involves creating bespoke features, integrations, and workflows that address genuine challenges faced by property managers. Working alongside Deployment Leads, you will gain insights into each customer’s needs and implement effective solutions. You will hold full accountability for the technical success of multiple client accounts.We embrace the challenge of last-mile customization, believing it’s where true innovation occurs. If you thrive on witnessing the impact of your work in real time, and enjoy visiting clients to see firsthand how your contributions enhance their operations, this position is ideal for you.Your ResponsibilitiesDevelop customized features and integrations using our tech stack, primarily Python and VueJS/TypeScript.Collaborate closely with Deployment Leads to transform client needs into actionable software solutions.Adopt a rapid development approach—our cycles are short.Travel to client locations to gain a deeper understanding of their environments.Engage with design, product, and other teams to ensure a seamless integration of client solutions.

About TavilyAt Tavily, we are pioneering the future of AI with our innovative search engine for AI agents. Our robust API is meticulously crafted to enhance Retrieval-Augmented Generation (RAG) and facilitate real-time reasoning in AI systems. By bridging high-quality, trustworthy web content with large language models (LLMs), we empower developers to create intelligent and informed AI agents.We collaborate with some of the most groundbreaking teams in the AI landscape, from nimble startups to large enterprises implementing AI solutions at scale. Whether it’s developing sales assistants, research copilots, or internal knowledge tools, Tavily serves as the crucial link connecting LLMs to the real world.Role OverviewWe are seeking a full-time, on-site Forward Deployed Engineer to join our team in New York City. This role offers an exciting opportunity for a technically skilled engineer to engage directly with our customers and partners, designing, prototyping, and implementing integrations of Tavily’s API into real-world applications.As a Forward Deployed Engineer, you will work closely with strategic partners and high-value clients, playing a vital role in both pre-sales and post-deployment initiatives. You will assist in constructing RAG pipelines, developing production-grade applications, and creating industry-specific Generative AI use cases utilizing Tavily’s technology.Your responsibilities will span the customer lifecycle, from initial discovery and solution design to scaling usage and identifying new growth opportunities. You will collaborate across product, engineering, sales, partnerships, and customer success teams.ResponsibilitiesEngage directly with customers to comprehend their use cases and develop tailored integrations using Tavily’s API.Contribute to pre-sales activities, including sales discussions, technical assessments, and proof-of-concept development.Design and implement prototypes and production-ready systems in collaboration with client teams.Analyze API usage trends and propose enhancements to optimize reliability, efficiency, and coverage.Work with internal teams to influence product roadmap priorities based on customer requirements and recurrent technical challenges.Create reusable technical documentation, reference architectures, internal tools, and templates to facilitate future deployments.Represent Tavily in customer discussions, architecture evaluations, post-deployment assessments, and technical engagements with partners.

Rowspace seeks a Forward Deployed Engineer based in New York City. This position bridges technical skill with hands-on customer impact. Once a sale is complete, take charge of the technical relationship: collaborate directly with customers, integrate with their workflows, and build production-ready solutions tailored to their data. The focus is on delivering results that are both clear and measurable. This role offers exposure to the operations of sophisticated investors. Work involves navigating complex data environments and internal systems, often devising creative workarounds. The insights gained from these projects will help shape improvements to the Rowspace platform for all customers. Collaboration is key, expect to work closely with founders and engineers, using initiative to drive rapid iterations that influence how top investors operate. Responsibilities Work directly with customers to develop custom integrations and data pipelines, including holding regular meetings to adapt to changing needs and designing new workflows from the ground up. Troubleshoot and enhance systems by debugging retrieval quality, large language model (LLM) performance, and data ingestion in live production settings. Partner with AI Deployment Managers to increase user adoption and identify new use cases. Act as a customer advocate: detect platform gaps and emerging trends early, and collaborate with engineering and product teams to prioritize and implement solutions, often taking the lead on fixes. Transform one-off customer solutions into scalable platform improvements by adding best practices and creating clear playbooks for future projects.

About AxiomAxiom is pioneering the use of zero-knowledge proofs to create innovative, verifiable, and private software applications across the crypto and fintech sectors. Our dynamic team is supported by some of the most reputable investors in the crypto space. We are on the lookout for talented individuals who are eager to tackle challenging and meaningful problems in a fast-paced environment. Although our headquarters is in New York City and we prefer in-person collaboration, we welcome remote applications as well.We recently launched OpenVM, a high-performance and modular zkVM framework designed for customization and extensibility. OpenVM empowers developers to verify the correct execution of diverse computer programs in a flexible and efficient manner. We are actively building ZK-enabled products utilizing OpenVM and supporting teams developing on this platform.

About UsHave you ever faced the challenge of securing a popular summer camping spot at a state park? Or perhaps you’ve found yourself frustrated by the outdated paper forms at the DMV? At Kaizen Labs, we are transforming the digital interaction between citizens and government services, providing modern, user-friendly software solutions that millions depend on daily.Our mission is to replace antiquated systems with aesthetically pleasing and intuitive technology that enhances public services, including parks & recreation, permitting, licensing, and payment processing. Our platform serves over 50 agencies across 17 states, impacting more than 30 million residents. Recent collaborations include partnerships with Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation, where we have successfully alleviated severe traffic congestion at state parks in Maryland, significantly enhancing visitor experiences and saving substantial costs.Founded in 2022 and headquartered in New York City, Kaizen Labs has secured $35 million in funding from prestigious investors such as NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.We are a passionate team of builders, designers, and operators dedicated to redefining public service in the digital era, and we’re just getting started!Job LocationThis is a hybrid position based out of our New York City headquarters. Candidates must be able to commute to the office at least three times a week (Tuesday through Thursday). Applications from candidates unable to meet this requirement will not be considered.Your RoleAs we enter an exciting growth phase following our Series A funding, we are seeking a Senior Recruiter to play a pivotal role in our expanding talent acquisition team. You will collaborate closely with our Recruiting Lead to oversee and drive full-cycle recruitment across Go-To-Market (GTM) and operational roles, including sales, finance, business operations, and related non-technical positions. This role requires a strategic mindset to partner effectively with hiring managers while remaining hands-on with sourcing, pipeline management, and enhancing the candidate experience. Ideal candidates are senior recruiters who excel in dynamic environments, take pride in developing efficient and scalable processes, and are eager to make a significant impact at a rapidly growing startup.Your ResponsibilitiesManage the end-to-end recruitment process for GTM and Ops roles, including Sales, Finance, Business Operations, and similar non-technical functions.Proactively lead high-volume recruitment initiatives while ensuring an exceptional candidate experience.

Who Are We?At Kaizen Labs, we believe that government technology has consistently underperformed, leaving citizens with outdated digital experiences even for crucial public services.Our mission is to rebuild trust in American public services by creating effective technology solutions. We collaborate with governmental agencies at all levels to modernize legacy systems, replacing them with cutting-edge, AI-driven software designed for the public it serves. Starting from Parks and Recreation, our vision is to create a comprehensive software layer that facilitates how Americans engage with the services their government provides.Currently, our platform serves over 40 million residents across 50+ agencies in 17 states.Founded in 2022 and headquartered in New York City, we have successfully raised $35 million from esteemed investors including NEA, A16z, Accel, 776, and Carpenter Capital. Our team of builders, designers, and operators believes that beautifully designed software is essential for regaining public trust in government.

At Profound, we are committed to empowering businesses to effectively understand and manage their AI landscape. As a Forward Deployed Engineer, you will serve as a pivotal technical liaison between our engineering team and our prestigious Fortune 500 clientele. Your role will blend extensive engineering know-how with outstanding communication skills to ensure our clients successfully integrate and derive maximum value from our innovative platform.In this position, you will be responsible for writing production-grade code, architecting tailored integrations, and tackling intricate technical challenges while engaging with clients. You'll be presenting to CTOs and translating technical requirements between engineering and executive teams. This is a dynamic role for a full-stack engineer who thrives on direct customer interaction.Your Key ResponsibilitiesDesign and implement custom integrations linking Profound’s platform with enterprise systems.Develop production-quality features using TypeScript, Python, and Next.js tailored to client specifications.Architect robust solutions that accommodate enterprise-scale data volumes and stringent security protocols.Troubleshoot complex issues that span client infrastructure and Profound systems.Enhance performance for clients managing millions of queries daily.Facilitate technical discussions with client engineering teams and C-suite executives.Participate in client meetings to gather requirements and convert them into actionable technical solutions.Present technical architectures and implementation strategies to varied audiences.Cultivate trusted relationships with technical leaders in Fortune 500 companies.Conduct technical workshops and training for client teams.Identify trends in client needs and collaborate with Product to create scalable solutions.Contribute insights to core product development based on field experiences.Develop reusable components and libraries for consistent integration patterns.Document technical solutions and craft implementation guides.Shape the product roadmap using direct customer feedback.Lead enterprise proofs of concept that pave the way for multi-million dollar contracts.Design data pipelines that integrate with client BI tools and data warehouses.Create customized dashboards and reporting solutions for executive stakeholders.

About PhoebePhoebe is at the forefront of revolutionizing America's home healthcare infrastructure, serving as the essential coordination layer for one of the largest labor markets in the country.We are dedicated to developing AI-driven assistants for home care and health agencies, focusing on critical and high-volume scheduling workflows that are currently in dire need of improvement.About YouYou are a business-savvy engineer who thrives in customer interactions and enjoys tackling challenges from start to finish. Perhaps you aspire to launch your own startup in the future but are still exploring ideas.Your background may include experience at a Silicon Valley startup or a well-known Unicorn, and now you seek to join a rapidly growing startup that has achieved product-market fit. You are eager for a customer-facing role that bridges the gap between sales and core engineering.Your ResponsibilitiesEngage directly with customers to provide comprehensive solutions, from identifying pain points to designing and implementing effective resolutions.Collaborate closely with sales and go-to-market teams to successfully close deals and onboard customers.Facilitate product feedback loops that inform and influence the product roadmap.First 90 DaysConnect with Customers: You will participate in ongoing implementations, engage in customer calls, and gain a deep understanding of homecare scheduling operations. By the end of the first month, you will manage your own customer relationships.Iterate with Customers: You will diagnose and resolve customer issues directly, creating quick solutions to facilitate go-lives and tailoring customizations to meet agency needs.Contribute to Product Development: Identify patterns across customer interactions, such as common friction points or repeated requests, and work with the team to translate these insights into product improvements.Ideal Candidate ProfileYou are a strong generalist with over 2 years of experience delivering real products across various technical stacks.You genuinely enjoy engaging with customers and value their feedback.You possess a keen analytical mindset and a passion for solving complex problems.