Deal Operations Lead

About WatershedWatershed is an innovative enterprise sustainability platform that empowers organizations to effectively manage their climate and ESG data. Trusted by industry leaders such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens, we provide tools to create audit-ready metrics for both voluntary and regulatory reporting, including CSRD compliance, while driving impactful decarbonization initiatives. We seek individuals who are passionate about product development, thrive in a mission-driven startup environment, and are eager to contribute to our evolving team culture.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a remote workforce across the US and Europe, we invite you to explore opportunities to join our dynamic team!The RoleAt Watershed, we are dedicated to assisting companies in measuring, reducing, removing, and reporting their emissions. As our go-to-market team expands, we are searching for a Deal Operations Lead who will architect and manage the commercial framework that facilitates successful deal-making.This pivotal role interfaces with sales strategy, pricing, contracts, and operational systems. You will collaborate extensively with Sales, Finance, Legal, and Revenue Operations to structure intricate deals, design scalable commercial models, and develop the operational systems that underpin our quote-to-close processes.To excel in this position, you will need to demonstrate strong commercial acumen, operational precision, and the ability to create systems that can scale. As artificial intelligence and automation transform team dynamics, we are particularly interested in candidates eager to harness these technologies to enhance how commercial teams formulate, evaluate, and execute deals.This role is based in our New York office.

At Profound, we are committed to empowering businesses to navigate and enhance their AI presence. As a Deal Operations Specialist, you will play a pivotal role in accelerating sales performance and boosting close rates by developing an efficient and scalable closing process. You will manage essential workflows to ensure that deals are executed seamlessly and collaborate with cross-functional teams including Sales, Legal, Finance, and Product to establish a top-tier deal operations framework.In a rapidly evolving technological landscape, this role is perfect for someone eager to become a domain expert in deal processes and is excited about leveraging technology to automate and scale operations. This includes creating knowledge bases, evaluating search systems to retrieve relevant information, and minimizing manual tasks traditionally undertaken by sales through innovative systems design.

About EliseAIAt EliseAI, we are transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare is vital, yet often challenging to attain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, minimize costs, and elevate the user experience for everyone involved.Housing: We simplify the apartment rental process by streamlining tours, lease signings, maintenance requests, and communication with property teams, consolidating everything needed for a home into one platform.Healthcare: We facilitate appointment scheduling, intake form completion, and communication with providers, allowing patients to focus on their health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a seamless experience across essential services. We recently secured a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleWe are seeking a Deal Operations Analyst to enhance and scale our deal booking and contract generation processes within our Commercial Organization. This role is positioned at the intersection of Sales, Finance, and Legal, playing a crucial role in ensuring accurate, efficient, and compliant deal bookings.You will be responsible for generating contracts, reviewing deals, and spearheading process improvement initiatives, while also supporting broader sales operations such as data hygiene and ad-hoc operational projects. This position is perfect for detail-oriented individuals who take ownership and enjoy optimizing systems and workflows.Key ResponsibilitiesCreate customer contracts for the Commercial Sales Organization, ensuring accuracy and compliance with approved commercial terms.Review and activate deals as part of the deal-booking process, validating pricing, approvals, compliance, and required documentation.Daily operations within Salesforce and CPQ, including opportunity management, quoting, approvals, and order submissions.Identify and implement opportunities to enhance and streamline the Quote-to-Cash process, thereby reducing cycle times.

Join Our Team at LegoraAt Legora, we're on a transformative journey to redefine the landscape of legal work. Our commitment goes beyond simply creating solutions for legal professionals; we collaborate with them directly to ensure our innovations truly meet their needs. We believe that working hand-in-hand is the key to success.Our AI-driven workspace empowers legal experts to not only enhance their efficiency but also to ask insightful questions that lead to groundbreaking discoveries. Daily, we challenge the status quo in legal technology, making intricate processes more intelligent, rapid, and human-centric. From analyzing thousands of documents in mere moments to developing smart workflows in partnership with top-tier practices, we are turning ambitious possibilities into tangible realities.Trusted by renowned global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries, we're just getting started. Our swift shipping, effective iteration, and intentional scaling are at the core of our growth strategy.When you become a part of Legora, you join a team that believes 'good enough' is never sufficient. We strive to empower legal professionals to perform at their best, leveraging technology that truly comprehends their needs. If you're passionate about building from the ground up, collaborating with talented individuals, and driving change in a high-impact, fast-paced environment, then this is the right opportunity for you.Are You Ready to Shape the Future of Legal Tech?We are seeking a Manager of Deal Desk to oversee and innovate the structure, review, and execution of deals globally at Legora. This pivotal role is designed to accelerate sales velocity across various regions while ensuring pricing integrity, adherence to policies, and accuracy in revenue reporting at scale.As a strategic partner to Sales leadership, you will serve as a central link between Sales, Finance, Legal, and Go-To-Market Operations worldwide. This role requires a blend of strategic acumen and hands-on execution, perfect for someone eager to develop global, scalable processes while maintaining a close eye on the details that drive successful deals.As Legora continues to expand across regions, product lines, and business models, you will be instrumental in defining our sales strategies, revenue booking processes, and maintaining operational excellence on a global scale.

This role requires presence in one of the following markets: NY, Miami, LA, Dallas, Chicago, Austin, HoustonPosition Overview:The Real Deal, a leading media outlet specializing in real estate journalism and based in New York City, is seeking a passionate reporter to join our dynamic team. The successful candidate will be responsible for producing several original web stories weekly and crafting in-depth features for our website and monthly magazine.We are looking for someone who is not only enthusiastic about covering the intersections of money, power, and personalities but is also eager to explore how the real estate industry interacts with politics, finance, law, and entertainment. A strong ability to break news, cultivate sources, pitch compelling story ideas, and deliver clean copy under tight deadlines is essential. Previous experience in business journalism is advantageous.Key Responsibilities:- Write three to six original articles weekly focused on The Real Deal’s real estate coverage, primarily in specific markets (New York City, South Florida, Chicago, Texas, Los Angeles, and San Francisco) and occasionally on national topics.- Contribute a longer feature article (1,000 to 2,000 words) for our monthly print magazine.- Collaborate on special reporting projects, primarily involving investigative work or thoroughly researched features.Qualifications:- Proven writing, interviewing, and reporting skills; capable of producing clean, well-structured, and precise copy on deadline.- Ability to write with distinct voice and authority.- Develop expertise and a strong network of sources in areas such as residential brokerage, commercial real estate, politics, and technology.- Analyze information from databases, property records, and financial reports to enhance stories about the real estate sector.- Strong understanding of journalistic ethics and standards.- Ability to manage multiple assignments efficiently.- Collaborative team player familiar with newsroom culture.- Business writing experience is preferred.- On-camera interviewing and hosting skills for video content are a plus.

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

About EliseAIAt EliseAI, we are dedicated to transforming vital industries such as housing and healthcare. Everyone deserves accessible housing and quality healthcare, yet both are often difficult to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all stakeholders.Housing: We simplify the renting process by streamlining apartment tours, lease signings, maintenance requests, and communication with property teams—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake forms, and patient-provider communication, allowing individuals to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a smooth experience across essential services. We've recently secured a $250 million Series E funding led by Andreessen Horowitz to fast-track our mission. About The RoleEliseAI seeks a proactive and skilled Deal Desk Manager to spearhead our deal desk operations. This role involves optimizing deal structures, ensuring compliance, and accelerating revenue generation.Key ResponsibilitiesOversee and refine deal desk workflows and approval processes to maximize efficiency.Serve as the expert on pricing policies, models, and the competitive landscape, providing guidance on non-standard pricing requests.Collaborate closely with Sales leadership, Finance, Legal, Product, and Engineering teams to grasp business needs, create innovative deal solutions, and ensure stakeholder alignment.Act as the primary resource for Sales representatives, assisting them in structuring, pricing, and navigating deals from proposal to closure.Contribute to the evolution of pricing strategies through insights gained from deal trends, market feedback, and competitive analysis.Own the deal desk processes, tools, and policies, proactively identifying areas for improvement.

About SecurityScorecard: SecurityScorecard stands as the global frontrunner in cybersecurity ratings, continuously evaluating the security posture of over 12 million companies across 64 countries. Established in 2013 by cybersecurity and risk specialists Dr. Alex Yampolskiy and Sam Kassoumeh, and backed by premier investors, our patented technology empowers more than 25,000 organizations in self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting. Our mission is to enhance organizational resilience by simplifying the identification and remediation of cybersecurity vulnerabilities in their digital ecosystems. Headquartered in New York City, SecurityScorecard’s workplace culture has garnered accolades from Inc Magazine as a "Best Workplace" and Crain’s NY as one of the "Best Places to Work in NYC." For two consecutive years, we have also been recognized as one of the 10 hottest SaaS startups in New York. Recently, we're proud to have been included in Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and the Achievers 50 Most Engaged Workplaces in 2023 for our commitment to employee engagement. We are supported by a stellar group of investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV, and Riverwood Capital. Deal Desk Specialist We are on the lookout for a Deal Desk Specialist to become an integral part of our expanding Deal Desk team. In this role, you will play a vital part in supporting our go-to-market organization throughout the deal lifecycle by facilitating quote and contract reviews, while effectively managing all quote-to-cash processes. Reporting directly to the Deal Desk Director, you will collaborate closely with SecurityScorecard’s global GTM organization, Finance, Legal, and Revenue Operations teams to streamline policies and processes that accelerate deal cycles and maximize revenue. We are seeking a candidate who embodies a team-oriented approach and possesses the ability to work cross-functionally in a fast-paced and dynamic environment.

Join Ironclad, Inc. as a Deal Desk Manager, where you will play a pivotal role in optimizing our sales processes and driving efficiencies across the organization. You will collaborate closely with cross-functional teams to streamline deal structures, provide analytical insights, and ensure compliance with company policies. Your expertise will help us enhance our customer experiences and achieve our business goals.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

About PlaygroundAt Playground, our mission is to make high-quality child care accessible to everyone. We have developed a state-of-the-art software solution to streamline all aspects of managing a child care business, allowing providers to concentrate on delivering exceptional care—the irreplaceable human touch—while our software handles the administrative tasks. Our goal is to create a child care management platform that alleviates the burden of operational responsibilities for center managers.Currently, Playground is at a pivotal moment, ready to accelerate our growth. After securing significant funding and multiple state contracts, we are collaborating with thousands of schools nationwide. Our founders have been recognized as part of Forbes’ 30 Under 30.We are a proactive team of problem solvers eager to tackle large-scale, intricate projects. If you are passionate about addressing impactful challenges in a dynamic startup environment and wish to partner closely with company leadership to cultivate operational excellence, we invite you to apply!

Blossom Health is seeking a GTM Revenue Operations Lead based in New York City. This position plays a central part in shaping the company’s growth and supporting operational improvements across the business. Role overview The GTM Revenue Operations Lead oversees revenue operations and works closely with multiple teams to keep the go-to-market strategy coordinated and efficient. This role focuses on optimizing processes that impact revenue and on supporting scalable growth initiatives. What you will do Collaborate with cross-functional teams to align on go-to-market plans Analyze and improve revenue generation processes Support efforts to enhance the customer experience Apply strategic and analytical thinking to drive operational excellence Location This role is based in New York City.

Join Crosby as the Founding IT & Security Operations Lead, where you will play a pivotal role in establishing and leading our IT and security operations. You will be responsible for developing robust security protocols, overseeing IT infrastructure, and ensuring the seamless operation of our systems. This is an exciting opportunity to influence the direction of our technology strategy and develop innovative solutions to enhance our security posture.

OverviewTetrix is an innovative startup dedicated to enabling institutional investors to make informed decisions in alternative markets, akin to Bloomberg but tailored for private investments. Our cutting-edge AI-driven platform streamlines chaotic, unstructured private market data into actionable insights, featuring automated document retrieval, AI-enhanced data extraction, and real-time portfolio analytics—all integrated into one cohesive system. As we rapidly evolve into a market-defining service, we collaborate with some of the top capital allocators globally. This is a rare opportunity to join a dynamic team that is passionate about shaping the future of financial market infrastructure, backed by eminent investors including Innovation Endeavors, Eric Schmidt’s venture capital firm, and prominent figures from BlackRock, CPPIB, SoftBank, Lending Club, and Plaid. Who We AreWe are a nimble yet formidable startup, equipped with extensive industry experience in both financial markets and technological advancements. Our culture is built on trust, accountability, and curiosity, fostering an environment where every team member is encouraged to share ideas, challenge the status quo, and grow collectively. Our co-founders, Olivier (CEO) and Naunidh (CTO), first crossed paths during their MBA studies at Stanford and co-established Tetrix in the summer of 2023. Who You AreExceptional Communicator – You convey complex concepts with clarity and can adjust your communication style based on the audience.Organizational Expert – You manage multiple tasks efficiently and prioritize effectively to ensure timely delivery.Collaborative Team Player – You thrive in cross-functional teams, enhancing data processes and contributing to overall organizational success.Versatile Contributor – You handle both strategic challenges and daily operational tasks with ease.Finance Knowledgeable – A strong understanding of institutional investors and private investment markets is highly beneficial.Fluent in English – Given our international engagement, proficiency in English is essential.

Finance and Business Operations LeadFinance · New York CityFull-time NYC-based $150,000–200,000About MutinyFounded by veterans of GTM teams, Mutiny addresses the critical challenge of resource dependencies that stifle growth. We believe that the individuals closest to our customers possess the insights needed to innovate, yet they often lack the tools to act swiftly. Our mission is to empower sales and marketing teams with an AI-native platform that accelerates the creation of high-quality, on-brand customer experiences that truly resonate with buyers.We are tackling one of the most intriguing challenges in technology today: how to effectively scale 1:1 marketing while eliminating bottlenecks across GTM teams. We aim to provide every sales representative with the capabilities of a full marketing team.Role OverviewAs Mutiny grows, our challenges evolve. It is essential to gain insights into the operational mechanics of our business as we move beyond mere execution tasks. We need clarity on revenue streams, conversion drivers, and the effectiveness of various segments, pricing, and GTM strategies.We are seeking a Finance & BizOps Lead who can synthesize data, systems, and revenue into actionable strategies. Your expertise will help us bridge the gap between insights and implementation.Key ResponsibilitiesYou will take ownership of our financial and operational growth model. Your responsibilities will include:Developing and maintaining realistic revenue and funnel modelsCollaborating with GTM teams to understand outcome determinantsIdentifying inefficiencies and potential revenue opportunitiesCreating systems and workflows that enhance operational efficiencyThis position transcends traditional reporting; it is about transforming insights into strategic actions that drive results.

Join Superdial as a Deployment Operations Lead, where you will spearhead end-to-end deployment processes for our enterprise clients. This opportunity is tailored for exceptional operators with consulting or Strategy & Operations backgrounds who aspire to transition from advisory roles to execution ownership.In this pivotal role, you will guide intricate customer engagements from the initial onboarding phase to full production rollout, orchestrating collaboration among customer stakeholders and internal teams. Your contributions will significantly influence customer success, retention, and growth.Key ResponsibilitiesLead Enterprise Deployments (0 → Live)Oversee comprehensive onboarding, implementation, and launch processes for enterprise clients.Facilitate smooth trial-to-production transitions, establishing clear milestones and accountability.Manage deployment timelines, execution, and outcomes across various stakeholders.Act as the Customer Operations Point of ContactServe as the main liaison for customer leadership and operational teams.Conduct operational syncs, drive decision-making processes, and maintain project momentum.Convert ambiguous business requirements into structured execution plans.Design & Drive Operational WorkflowsCreate and implement workflows tailored to operational objectives.Ensure all systems, data, and processes are prepared for go-live.Collaborate with technical teams to translate business needs into actionable production processes.Problem-Solving at the System LevelConduct root cause analyses and implement corrective actions for performance deficiencies.Identify bottlenecks within workflows and conversion points.Continuously enhance deployment quality, speed, and scalability.Cross-Functional LeadershipCoordinate efforts across Account Management, Production Operations, AI Engineering, and Platform teams.Bridge communication between customers, product teams, and engineering.Scale for GrowthDevelop playbooks and frameworks to standardize enterprise deployments.

Join the Future of Legal Services with Crosby!At Crosby, we are not just another law firm; we are pioneers in transforming corporate legal services through innovative technology. Our dedicated team of legal professionals and technologists work together to revolutionize how legal work is delivered, ensuring that complex document reviews are conducted with unmatched speed and accuracy.Founded by industry leaders Ryan and John, our mission is to blend the art and science of legal work, creating a system that enhances efficiency and quality. We are committed to redefining the lawyer-machine relationship, focusing on delivering outcomes over software solutions.Our vibrant office culture in New York City thrives on collaboration, creativity, and in-person engagement.

About HebbiaHebbia is an innovative AI platform designed for investors and bankers, enabling them to generate alpha and maximize investment returns.Founded in 2020 by George Sivulka and supported by prominent investors like Peter Thiel and Andreessen Horowitz, Hebbia empowers major financial institutions, including BlackRock, KKR, and Carlyle, managing over $15 trillion in assets globally. Our flagship product, Matrix, stands out for its superior accuracy, speed, and transparency in AI-driven analysis.We equip finance professionals with unparalleled intelligence, revealing signals that are invisible to the human eye, uncovering hidden opportunities, and expediting decision-making processes with unprecedented speed and assurance. We are committed to not just optimizing workflows, but revolutionizing capital deployment, risk management, and value creation across financial markets.Hebbia is more than a tool; it's the essential competitive advantage that enhances performance, alpha generation, and market leadership.

About the Role: Join The Real Deal as a News Editor, where you will play a pivotal role in shaping the editorial content for our website and monthly magazine. Our editors collaborate closely with reporters to refine news articles and in-depth features, ensuring high-quality, engaging, and accurate content. We seek leaders who can effectively assign stories, guide journalists throughout the reporting process, and maintain the publication's commitment to excellence. This role will primarily focus on the commercial real estate sector, working alongside our dedicated New York team. You will oversee the production of our flagship magazine, leading the assignment, editing, and oversight of unique features, profiles, and investigative pieces. Key Responsibilities: 1. Assign and edit articles for both TheRealDeal.com and our magazine, ensuring adherence to our publication's quality standards.2. Manage a team of reporters, providing constructive feedback and guidance to enhance their storytelling.3. Oversee the production timeline to ensure timely publication of articles.4. Stay informed on the latest developments within the real estate industry to effectively assign relevant stories.5. Analyze website traffic and engagement metrics to inform editorial strategies.6. Cultivate relationships with industry leaders and sources to keep our publication relevant and informed.

Crosby AI is an AI-driven law firm in New York City, focused on transforming how corporate legal services are delivered. The company brings together technologists and legal professionals to create proprietary technology and workflows that allow lawyers and AI to collaborate. This approach leads to faster, more consistent, and high-quality results for complex legal work. Crosby’s platform reviews intricate documents quickly and accurately, combining advanced AI with structured legal expertise. Clients receive AI-generated redlines, detailed commentary, and negotiation guidance within hours, all with transparent pricing. The company is backed by investors such as Sequoia, Index Ventures, and Bain Capital Ventures, with the goal of building a comprehensive contracting platform for high-growth businesses. Role overview The People Operations Lead will develop and refine the systems that support Crosby’s team throughout the entire employee lifecycle. This includes hiring, onboarding, performance management, and shaping the employee experience. The role works closely with leadership and cross-functional teams to ensure people operations are efficient, compliant, and aligned with business needs. This is a hands-on position for someone who values building strong teams and operational excellence. The People Operations Lead will play a key part in maintaining Crosby’s culture as the company grows. Main responsibilities Develop and scale people operations: Design and manage core HR systems, policies, and processes across the employee lifecycle. Oversee hiring operations: Partner with leadership to improve recruitment, enhance the candidate experience, and increase hiring efficiency. Enhance onboarding and engagement: Build structured onboarding programs and initiatives to support retention and engagement. Ensure compliance and accuracy: Maintain compliance with employment laws and regulations, and manage HR systems, payroll, and benefits administration. Support performance and development: Help design and run performance management and feedback systems that encourage growth and accountability. Streamline operational efficiency: Create scalable workflows, tools, and documentation to support people operations as Crosby expands. Requirements Experience in people operations or HR management Strong analytical and problem-solving skills Excellent communication and interpersonal skills Interest in building a positive workplace culture