Customer Solutions Architect

Join our dynamic team at Starbridge as a Customer Solutions Architect. In this pivotal role, you will collaborate with our clients to enhance both functional and technical aspects of their experience, driving engagement and maximizing the value of their investment with us. This is a hands-on position that promises significant impact as you define processes, boost customer adoption, and foster long-term success. Working closely with Customer Success, Product, and Sales teams, you will report directly to the Chief Product Officer, gaining visibility across the organization. If you thrive in a fast-paced environment, relish solving intricate challenges, and aspire to directly influence customer satisfaction and retention, then this opportunity is tailored for you.

Role overview Stripe seeks an Enterprise Solutions Architect to design and implement solutions for large enterprise clients. This position combines technical skill with business insight to support client success and operational improvement. The role is available in New York City, South San Francisco, or as a remote position. What you will do Collaborate with enterprise clients to understand their business objectives and challenges Present technical solutions that address client needs using Stripe’s products and services Guide clients through implementation, ensuring solutions are scalable and meet requirements Work with cross-functional teams at Stripe to provide technical guidance and support throughout project phases Location options This position may be based in New York City, South San Francisco, or performed remotely.

Join rogo as a Solutions Architect, where you will play a pivotal role in designing and implementing innovative solutions that meet our clients' needs. As a key member of our team, you will leverage your technical expertise to develop robust architectures that drive business success.

About WRITERAt WRITER, we empower global enterprises to harness AI-driven workflows. Our mission is to enhance human potential through superintelligent solutions. By delivering trustworthy AI that bridges IT and business, we facilitate comprehensive transformation across organizations. Our end-to-end platform is utilized by industry giants such as Mars, Marriott, Uber, and Vanguard to develop AI agents tailored to their unique data, leveraging WRITER's advanced enterprise-grade LLMs. Valued at $1.9 billion and supported by prestigious investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is establishing its place as a pioneer in the realm of enterprise generative AI.Founded in 2020, with offices in San Francisco, New York City, Austin, Chicago, and London, our team is dynamic and ambitious. We invite talented, dedicated individuals to join us on our quest to redefine the future of work through AI. About the RoleAt WRITER, we recognize that each company's growth journey is unique. As a Solutions Architect, you will play a pivotal role in empowering our users to produce superior content more efficiently and at an unprecedented scale. You will collaborate closely with our top-tier prospects to assess, validate, and develop innovative generative AI solutions that yield substantial business value. This role transcends traditional sales; it involves a profound understanding of complex enterprise requirements and crafting a future where AI revolutionizes customer operations. Your contributions will significantly shape how leading organizations adopt and expand AI initiatives, directly influencing both their success and WRITER's continued dominance in the enterprise generative AI landscape.This is a full-time hybrid position based in our New York hub, reporting directly to the Senior Manager of Solutions Architecture.‍ ResponsibilitiesLead strategic technical discussions with Fortune 500 clients, transforming intricate business challenges into effective technical solutions for AI-enhanced operations.Design and architect scalable, secure generative AI solutions for enterprise clients, utilizing WRITER's platform, APIs, and custom applications to address key business issues.Oversee the creation and implementation of engaging proofs of concept (PoCs) and demonstrations, developing custom templates and integrating WRITER's features to illustrate transformative value.

Join Alloy as a Senior Solutions Architect, where you will play a pivotal role in designing and implementing innovative solutions for our clients. You will collaborate with cross-functional teams to understand client needs, develop technical specifications, and ensure project success from conception to deployment.

Who We AreAddepar is a leading global data and AI platform dedicated to empowering investment professionals. Our mission is to transform intricate financial data into actionable insights. By unifying portfolio, market, and client information into a comprehensive portfolio view, we deliver AI-driven insights tailored to enhance investment and client workflows. Trusted by over 1,400 firms across nearly 60 countries, Addepar manages and advises on assets totaling nearly $9 trillion. Our open platform seamlessly integrates with around 650 software, data, and consulting partners, facilitating end-to-end investment operations for businesses of all sizes and complexities. With offices in vibrant locations such as New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo, we are committed to supporting our clients worldwide.The RoleIn the role of Technical Solutions Architect, you will work closely with clients to conceptualize and develop essential integrations, automations, and data solutions. Positioned at the crossroads of engineering and client success, you will act as Addepar's technical leader, bridging complex business requirements with production-grade systems while enhancing onboarding efficiency and scaling operations. You will serve as the technical authority across Addepar's comprehensive solution suite, from API integrations and automation frameworks to advanced data platforms, including our proprietary Databricks offering, ADX, alongside AI-driven tools. Your focus will be on addressing the most pressing challenges faced by our clients. This position blends a forward-deployed model with profound technical expertise in contemporary software engineering and financial data systems.

At HHAeXchange, we are redefining the landscape of home and community-based care through our innovative technology platform. Established in 2008, we are committed to creating a holistic, end-to-end homecare solution that empowers individuals who are aging or living with disabilities to thrive within their communities. Our dedicated team is passionate about revolutionizing healthcare by building a comprehensive ecosystem that connects patients, personal care providers, managed care organizations, and state agencies.The Payer Solutions Architect plays a vital role in spearheading the planning, communication, and successful execution of projects related to the deployment of our State and Payer solutions. This includes overseeing the integration of both State/Payer initiatives and the providers that utilize these solutions within the Payer network. Reporting directly to the Director of Payer Solutions, this position will ensure alignment with the overarching company strategy and objectives. The Payer Solutions Architect will proactively eliminate obstacles for the implementation, customer success, and sales teams to guarantee timely deployments and a positive client experience. This role demands exceptional attention to detail, advanced technical skills, a thorough understanding of the solution's functionality for all customer stakeholders, and outstanding written and verbal communication abilities, alongside strong project management expertise.This is a hybrid position for candidates located in the Minneapolis Metro or New York City Metro areas, with a requirement to work onsite three days a week to foster collaboration and engagement.To excel in this role, candidates must demonstrate the ability to fulfill each essential job function satisfactorily, with or without reasonable accommodations. We are committed to making reasonable accommodations to enable individuals with disabilities to perform essential functions.

Role Overview Anaplan is seeking a Principal Architect focused on Artificial Intelligence solutions in New York City. This senior role shapes the direction of AI projects and guides teams in developing and implementing new AI technologies. The Principal Architect works closely with colleagues from multiple departments to integrate AI into Anaplan’s products, aiming to improve business results and support client success. What You Will Do Lead the design and execution of AI-driven projects Guide teams through the development and rollout of AI technologies Collaborate with cross-functional groups to apply AI for business impact Influence Anaplan’s strategic direction in AI and product innovation Help optimize outcomes for clients through advanced AI solutions

Who You Are You are a strategic security leader adept at aligning business risks, regulatory demands, and technological solutions to formulate comprehensive multi-domain security strategies. You thrive in executive-level discussions and excel in influencing critical decisions by simplifying complex security concepts into actionable insights. With a natural ability to connect various domains, you identify opportunities to integrate identity, cloud, endpoint, and data security into cohesive architectures. Your independent work ethic combined with close collaboration with sales and technical teams, along with a passion for mentoring, empowers you to elevate consultative security practices throughout the organization. About The Role The Senior Security Client Solution Architect (CSA) is pivotal in designing and executing multi-domain security strategies tailored for intricate client environments. This position transcends mere technical architecture, playing a crucial role in shaping deal strategies, guiding security investment decisions, and ensuring alignment with regulatory standards, risk appetites, and long-term business objectives. In this role, you will spearhead security discovery initiatives, craft integrated architectures spanning multiple security domains, and collaborate intimately with Account Executives and practice leaders to assess opportunities and position holistic security solutions. As a senior figure within the organization, you will act as a trusted advisor to clients, serve as an escalation point for complex designs, and mentor CSAs and engineers. This position is perfect for a security professional who is eager to take ownership of strategy, facilitate cross-domain dialogues, and assist both clients and internal teams in achieving a higher level of security maturity. Note: Candidates must be based in the United States, specifically in New York City or surrounding areas. Travel may be required up to 40% of the time. Other responsibilities include: Conducting executive-level security discovery focused on risk mitigation, regulatory compliance, and improving operational maturity. Managing security solution strategies utilizing the full spectrum of the security stack.

AI Solutions ArchitectLocations:Toronto, CanadaNew York City, NYAbout Andela:At Andela, we believe that while brilliance is uniformly distributed across the globe, opportunities are not. For over a decade, Andela has been bridging the gap between organizations and exceptional remote technical talent from over 135 countries, predominantly from emerging markets such as Africa and Latin America.As a leading talent marketplace, Andela empowers companies with the agility to swiftly deploy skilled technologists. Our talent pool excels in cutting-edge technologies across Application Development, Artificial Intelligence, Cloud & DevOps, Data Engineering, and beyond, enabling our clients to achieve project delivery speeds that are 33% faster. Our proprietary AI-driven platform, Andela Talent Cloud, is the only comprehensive solution managing the entire global talent lifecycle, allowing clients to fill individual roles or engage fully managed teams in up to 66% less time.Andela stands at the forefront of transformative changes in both staffing/hiring and software development, significantly driven by the advancements in generative AI.Are you a dynamic leader with a proven track record of driving business transformations and growth? Join us on our mission to make a global impact.Job Summary:In this role, reporting to the Head of AI Solutions Incubation, you will serve as the technical solutions lead at Andela. This hands-on position involves direct customer engagement for discovery, solution architecture, prototype development, and securing technical wins. You will be the vital link between customer requirements and Andela's delivery capabilities.This is a high-impact, 0-to-1 opportunity that offers executive visibility, favorable market conditions, significant career advancement, and the chance to be part of a mission-driven global team.Exceptional Leadership:As a member of Andela, you will set an example for your colleagues. If you often receive feedback that aligns with the following traits, we would love to hear from you:Humble and Collaborative Leader: You share successes, accept responsibility, and embrace being challenged by others’ ideas.Team-Oriented Approach: You foster collaboration across teams, prioritizing the company's mission over individual agendas.Open to Feedback: You actively seek ways to improve and value constructive criticism.

Join AYR Global IT Solutions as a Solutions Architect in New York City, NY. In this full-time permanent role, you will be integral to our Professional Services division, where you'll engage with clients to maximize their use of our platform and APIs. Your expertise will help clients implement features effectively and ensure they derive maximum value from our solutions.This is an extraordinary opportunity to play a key role in architecting and designing high-performance, scalable systems for Fortune 500 companies across various sectors such as Retail, Telecommunications, Transportation, and Healthcare. Stay ahead of the curve by working with cutting-edge technologies and architecture patterns like In-Memory Computing, Microservices, Real-time Big Data, Streaming, and NoSQL.Join our diverse and collaborative team, and take your career to the next level!

About Anthropic Anthropic builds AI systems with a focus on reliability, interpretability, and steerability. The team includes researchers, engineers, policy experts, and business leaders, all working together to ensure AI benefits both users and society. Role Overview The Commercial Solutions Architect, Applied AI, joins Anthropic’s Applied AI team as a Pre-Sales Architect. This role centers on demonstrating the value of Claude and helping customers integrate and deploy it within their technology stacks. The position combines technical expertise with customer engagement to design LLM solutions for complex business needs, always maintaining Anthropic’s standards for safety and reliability. As a Commercial Solutions Architect, expect to work closely with key accounts, building reusable solution blueprints, demos, and enablement materials that support the wider adoption of Claude across Anthropic’s commercial clients. Collaboration is central: work alongside Sales, Product, and Engineering teams to guide clients from early technical discovery through to deployment. Use your knowledge to help customers understand Claude’s capabilities, develop evaluation strategies, and design scalable architectures that unlock the full potential of Anthropic’s AI systems. Location San Francisco, CA or New York City, NY

Join Databricks as a Resident Solutions Architect in New York City, where you will play a pivotal role in guiding our clients on their data-driven journey. As part of our innovative team, you will leverage your expertise in data architecture and cloud technologies to design cutting-edge solutions that empower businesses to achieve their goals.

At Anaplan, we unite innovators committed to enhancing business decision-making through our advanced AI-driven scenario planning and analysis platform. Our goal is to empower customers to excel beyond their competitors in the market.What brings Anaplanners together across various teams and regions is our unwavering dedication to our clients’ success and our Winning Culture.Our clientele includes many of the Fortune 50, with renowned companies like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer among the 2,400+ global organizations that depend on our leading platform.Our Winning Culture fuels our innovative teams. We celebrate diverse perspectives, act like leaders irrespective of our titles, strive for ambitious objectives, and cherish our victories – both big and small.Guided by principles that emphasize strategy, core values, and disciplined execution, you will find inspiration, connection, growth, and rewards at Anaplan. Your uniqueness is welcomed here; join us as we create what’s next – together!We believe in diligence, enjoyment, and excellence in every endeavor. While our product is among the most sophisticated in its domain, it’s our Professional Services team that turns our customers into heroes. Joining our team means elevating the “service” in “software-as-a-service” to new heights while advancing your career.We seek a SOLUTION ARCHITECT who thrives on solving intricate and stimulating challenges. If you relish tackling issues and devising complex solutions, and have a passion for data, multi-dimensional modeling, and data integration, this opportunity is perfect for a driven individual who can decode complex business challenges and design effective solutions for Anaplan clients.

Elastic N.V. seeks a Senior Solutions Architect to focus on clients in the State and Local Government and Education (SLED) sector. This position is based in New York City, NY and centers on helping public sector organizations achieve their goals with Elastic technologies. Key responsibilities Design solutions that address the unique needs of SLED clients, supporting digital transformation and improving operational efficiency. Collaborate with cross-functional teams to develop strategies tailored for each organization. Present technical approaches to stakeholders and guide them through key decisions. Support the implementation of Elastic products, ensuring projects align with client objectives. Who succeeds in this role This position fits someone who likes solving complex challenges and aims to make a positive impact within public sector organizations.

As a Resident Solutions Architect in the Public Sector at Databricks, you will play a pivotal role in helping government organizations leverage the power of data. You will work closely with clients to design, implement, and optimize data solutions that drive efficiency and innovation. Your expertise will be crucial in guiding customers through the complexities of cloud technology and data analytics.In this role, you will collaborate with cross-functional teams to ensure successful project execution and deliver outstanding results. Your ability to communicate complex technical concepts to non-technical stakeholders will be essential in fostering strong relationships and ensuring client satisfaction.

Join Anthropic as a Solutions Architect specializing in Applied AI for Government Technology. In this pivotal role, you will leverage your expertise in artificial intelligence to design innovative solutions tailored to meet the needs of government clients, ensuring that our technology meets the highest standards of security and performance.Your responsibilities will include collaborating with cross-functional teams to develop AI-driven applications, advising clients on best practices, and contributing to the strategic vision of AI in government operations.

Join Databricks as a Resident Solutions Architect specializing in Financial Services. In this pivotal role, you will collaborate with clients to architect cutting-edge solutions that leverage the power of data analytics and machine learning. Your expertise in financial services will help drive impactful transformations for our clients, ensuring they harness the full potential of our unified data platform.

SecurityScorecard, based in New York City, delivers cybersecurity ratings for over 12 million companies worldwide. Since 2013, the company has helped more than 25,000 organizations with self-assessment, third-party risk management, board reporting, and cyber insurance underwriting. SecurityScorecard aims to make it easier for organizations to identify and address cybersecurity vulnerabilities, improving their overall resilience. The company has been recognized by Inc Magazine as a 'Best Workplace' and by Crain’s NY as one of the 'Best Places to Work in NYC.' It has also appeared among the top 10 SaaS startups in New York City for two consecutive years. Recent awards include a place on Fast Company’s World’s Most Innovative Companies for 2023 list and the Achievers 50 Most Engaged Workplaces award. SecurityScorecard’s investors include Silver Lake Waterman, Moody’s, Sequoia Capital, GV, and Riverwood Capital. Role overview This hybrid Solutions Architect position (NYC Metro) focuses on supporting SecurityScorecard’s Sales teams across the United States. The team acts as trusted security advisors and strategic partners, using deep market knowledge and the company’s technology to deliver practical solutions. Intellectual curiosity and a strong commitment to cybersecurity are central to this group’s work. The role requires close collaboration with Sales, leading pre-sales technical engagements and working across functions to address client needs. A strong technical foundation and clear communication are essential. What you will do Lead pre-sales technical discussions with clients, supporting the Sales organization Act as a strategic advisor, translating customer business needs into technical solutions Engage with engineers and senior decision-makers, tailoring communication for both technical and business audiences Develop a thorough understanding of SecurityScorecard’s architecture and services Work cross-functionally to deliver solutions that address customer requirements Requirements Strong technical background in security and architecture Excellent written and verbal communication skills Experience collaborating with Sales and cross-functional teams Consultative approach to understanding and solving customer business challenges Ability to translate complex requirements into actionable technical specifications

About the Opportunity Join Contentful’s Professional Services team as a Senior Personalization Solution Architect, where your expertise in personalization and experimentation will shine. This role is tailored for an accomplished practitioner who has successfully built, operated, and scaled personalization initiatives in production environments. Your technical proficiency will be essential in implementing these initiatives within modern, composable architectures. This is not a conventional Solution Architect position; it demands a strong foundation in audience strategy, decision-making, experimentation, and measurement, coupled with the ability to design and execute high-quality technical implementations utilizing Contentful Personalization. In this role, you'll collaborate closely with customer engineering, product, and marketing teams to design and implement sophisticated personalization and experimentation solutions. You will also act as a customer-facing liaison to Contentful’s Product and Engineering teams, helping to mitigate implementation risks, expedite time to value, and cultivate tighter feedback loops into product development—especially for intricate personalization use cases. What to Expect? Personalization & Experimentation Domain Leadership Take ownership of the comprehensive design of personalization and experimentation programs, including: Audience and segmentation strategies based on behavioral, contextual, and first-party data. Experience decisioning models that balance relevance, performance, and governance. Experimentation frameworks (A/B, multivariate, holdouts) with defined hypotheses and success metrics. Craft personalization strategies that scale responsibly, incorporating: Guardrails to avoid over-personalization, bias, and diminished user experience. Methods for global, multi-brand, or multi-region deployments. Trade-offs concerning targeting precision, latency, and operational complexity. Establish measurement methodologies that connect: User behavior → decisioning logic → exposure → business results. Serve as a recognized authority on personalization and experimentation during customer interactions, effectively guiding both technical and non-technical stakeholders through best practices, constraints, and trade-offs. Technical Solution Architecture & Hands-On Delivery Design and implement end-to-end personalization solutions, ensuring robust technical delivery and alignment with client objectives.