Customer Growth Associate

FanDuel is looking for a Customer Growth Associate based in New York City to help strengthen customer engagement and support marketing initiatives within our Sportsbook vertical. This position sits within the Customer Growth team and works closely with departments including Promotions, Brand, Commercial, Marketing Technology, Data Sciences, Product, VIP, and Customer Service. Role overview This role focuses on driving retention programs and supporting revenue-focused marketing strategies. The Customer Growth Associate will help shape how we retain and engage players, using data-driven insights and close collaboration with teams across the company. What you will do Work with Customer Growth Strategy Leadership to refine and improve retention programs, identifying new ways to increase customer retention, player value, and wallet share. Assist in developing strategies that enhance the lifecycle journey for new customers, guided by data insights and business priorities. Analyze customer data to validate campaign strategies and generate actionable insights for retention initiatives. Support the full development cycle of retention campaigns for new customers, coordinating with analytics, Marketing Technology, operations, and creative teams from concept through execution and review. Implement a test-and-learn approach by creating and managing testing plans, contributing to the team roadmap, and ensuring results are communicated and applied. Lead reporting on performance metrics and campaign effectiveness. Collaborate with stakeholders on campaigns, maintaining feedback loops and serving as a subject-matter expert on promotional and channel strategies. Track promotion costs and monitor expenditure trends to ensure budget accuracy, reporting discrepancies as needed. Develop expertise in our marketing technology stack (including CPP, Knime, and Data Warehouse) to support operational efficiency and platform performance. This position offers the chance to help create memorable experiences for FanDuel customers while building expertise in customer growth and marketing technology.

Why Choose Rogo?At Rogo, we are pioneering the development of Wall Street's first genuine AI analyst. Our goal is to empower finance professionals at top investment banks, private equity funds, and investment firms with AI that offers unmatched speed, precision, and insights. We are not merely optimizing financial workflows; we are revolutionizing them from the foundation up.This is a rare chance to be part of a transformative company at a pivotal moment. With a swiftly expanding client base, validated product-market fit, and support from leading investors, we are rapidly scaling and creating a new category within enterprise AI.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We work with intensity, take ownership of intricate challenges, and remain relentlessly focused on delivering value to our users. If you thrive in a dynamic environment, strive for excellence, and wish to contribute to reshaping the future of finance, we encourage you to join us.

At Manifest, we're transforming the legal landscape with a focus on immigration services. Our innovative approach combines leading attorneys with advanced technology, making it easier for global talent to live and work in the U.S. legally, swiftly, and confidently.Backed by top-tier investors, we're rapidly expanding our reach. To support this growth, we are seeking a highly emotional intelligence-driven, results-oriented Sales and Growth Associate. This role is crucial in guiding individuals through one of the most significant decisions of their lives while establishing Manifest as the go-to platform for exceptional talent.Salary Range: $120K OTE (uncapped) Your RoleAs a Sales and Growth Associate, you will be pivotal in developing our business—selling trust, expertise, and transformative solutions rather than just services. You will manage net-new revenue streams from individual immigration clients, partnering with founders, engineers, artists, and various professionals as they navigate the complexities of the U.S. immigration system. Your role is to help them comprehend their options and determine if Manifest is the right ally for them.This position demands a high level of trust and responsibility; selecting an immigration attorney is a deeply personal and financially significant choice. You will lead thoughtful, consultative discussions, ensuring a premium experience that honors the gravity of the decision.Collaboration with our Legal, Marketing, Product, and Operations teams will be essential as you build your client portfolio and influence our sales, onboarding, and client service processes at scale.If you thrive on ownership, relationship-driven selling, and the opportunity to shape something groundbreaking, we want to hear from you! ResponsibilitiesDrive New Business GrowthAchieve an annual new-business quota of approximately $5M through sales to individual immigration clients.Manage deal cycles from initial qualification to closing.Assess client needs and direct them to the appropriate immigration pathways.Be a Trusted AdvisorAssist clients in navigating complex and high-stakes immigration choices.Communicate options, timelines, and trade-offs with clarity and compassion.Establish trust quickly through structured, considerate dialogues.Deliver an Exceptional ExperienceTailor the sales experience to align with each client's unique goals and background.Innovate to enhance conversion rates and client engagement strategies.

Why Choose Shiftsmart?Join Us in Revolutionizing Labor. We are at the forefront of transforming the labor market with our innovative platform that combines comprehensive workforce management technology with a rapidly expanding global network of 5 million flexible workers. Our scalable labor solutions cater to some of the largest corporations, including Circle K, Pepsi, Dollar General, and Starbucks. By fractionalizing jobs into shifts, we empower workers to seamlessly connect with multiple companies through our digital marketplace. As one of the fastest-growing startups in the nation, we have experienced exponential growth, doubling our size each year since inception and securing over $120 million in funding from prestigious investors like D1 Capital and Imaginary Ventures. And this is just the beginning.Our Mission: We aim to establish the world's premier platform for hourly workers and enterprises, fostering flexibility, choice, and social mobility.Be Part of a Fast-Growing Team. This is a rare chance to join a rapidly expanding business that is redefining hourly labor and seizing a $2 trillion opportunity in the U.S. alone.Make an Impact. Collaborate with a team dedicated to supporting one another in building a successful business that prioritizes flexibility, choice, and upward mobility for workers everywhere.Shape Your Career Path. Experience accelerated professional growth while working alongside a world-class team from leading tech companies such as Uber, Airbnb, Google, and Amazon, as well as top business schools and consulting firms.Excel in Execution. We emphasize the importance of execution, helping you master this critical skill for your future endeavors.Team Mission:The Supply team's objective is to manage Shiftsmart's partner supply, ensuring an adequate number of high-quality partners are available to meet customer shift requirements. The Supply Growth Associate will focus on developing scalable partner acquisition strategies in isolated, rural markets, tackling one of our significant challenges as we expand nationwide into thousands of new stores.

Role overview As a Business Growth Associate at diginn in New York City, the work centers on expanding business initiatives and driving growth. The position involves building partnerships and keeping an eye out for new market opportunities that align with company goals. What you will do Contribute to the development and support of business initiatives throughout the organization Assist in identifying and building new partnerships to strengthen diginn's reach Research and assess emerging opportunities in the market What diginn values diginn emphasizes innovation and ongoing growth. The team appreciates initiative and values the impact each person brings.

About EliseAIAt EliseAI, we are revolutionizing vital industries such as housing and healthcare. We believe that securing a home and accessing quality healthcare should be straightforward for everyone. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: Our platform simplifies the rental experience, allowing users to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management team—all within a single interface.Healthcare: We streamline the process of scheduling appointments, completing intake forms, and facilitating communication between patients and providers, enabling everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to accelerate our mission.The Growth Strategy TeamOur Growth Strategy team is pivotal in shaping how EliseAI is perceived, understood, and valued in the marketplace. We manage the positioning and identity of both the platform and its products, designing and executing high-impact growth initiatives that propel the company forward and generate a robust pipeline.Operating like a startup within a startup, our team embodies the passion and ownership of a founding group while benefiting from the resources, market access, and product depth of a well-funded Series E company. Our mandate is to transform products and platform capabilities from vague to precisely defined, then ensure execution aligns with this positioning across all market touchpoints. This role requires deep collaboration across functions (Product, Sales, Engineering, Leadership) and grants founder-level ownership from day one.Team members excel by combining strategic insight and contextual awareness with technical skills and complete ownership of execution. You will be expected to seamlessly transition between crafting compelling product narratives and developing automated systems for large-scale delivery, between formulating go-to-market strategies and diving into the data, tools, and infrastructure necessary to bring them to life.

About ClarionThe complexities of healthcare should not hinder patients from receiving timely appointments. Currently, medical professionals are overwhelmed with an influx of calls, faxes, and scheduling requests, leading to burnout and significant revenue losses for clinics. This is not merely a care issue, but rather a capacity challenge.Clarion aims to tackle this issue at scale. Our AI-driven solutions efficiently manage the patient journey from scheduling to prescription refills, performing intricate workflows that resonate with patients.Having secured $5.5 million in funding from esteemed investors including Accel, Y Combinator, and Sequoia (Scout), we are a dynamic team based in New York City, dedicated to ensuring that every patient has access to the care they deserve.Why Join Us?Tackling a critical real-world issue: We are committed to resolving a challenge that affects millions daily, leveraging our AI agents to restore valuable time for patient care.Early-stage with proven market traction: Our revenue has surged by 10x in the past year, with our services utilized by diverse clients, from virtual care clinics to a $5 billion health insurance company.Expert founding team: Our leadership team possesses extensive healthcare expertise, with our CEO being a Stanford/Harvard-trained physician and our CTO an ex-Amazon Alexa engineer specializing in AI/ML.Significant early impact potential: Your input will directly influence the direction, processes, and culture of our company at this pivotal stage.Advantage of in-person collaboration: Our commitment to in-person teamwork fosters quicker progress, stronger relationships, and a unified culture.Your ResponsibilitiesDevelop a qualified sales pipeline through cold outreach and manage incoming inquiries.Drive top-of-funnel growth via targeted multi-channel communication (phone, LinkedIn, email).Advance opportunities through strategic discovery and qualification.Continuously enhance our outbound strategy through effective prospecting.

Join Aerovect as a Founding Associate in our Growth and Global Go-To-Market (GTM) team, where you will play a pivotal role in driving our expansion efforts. We are seeking a dynamic and innovative individual who is passionate about growth strategies and global market opportunities. In this position, you will collaborate closely with our leadership team to design and implement strategies that will shape the future of our company.

Lead Growth Strategist Customer Experience · New York City Full-time NYC-based $145,000–170,000 Hello! I'm Lisa, the leader of the Customer Experience team at Mutiny. Our team is responsible for the most critical metrics in our business: time to value, customer retention, and the growth of our customer base. Above all, we are deeply passionate about our customers. We strive to ensure that every interaction leaves our clients feeling empowered and knowledgeable about our products, making their experience with Mutiny truly unique compared to other vendor relationships. As the core of the Customer Experience team, we are both creators and custodians of our culture. We set the standard for what it means to work in Customer Experience at Mutiny, crafting the foundational DNA that will be passed down to future team members. I am looking to hire our first Lead Growth Strategist—a role that merges senior-level customer ownership with the operational prowess of someone prepared to build and lead a team. Our clients are among the fastest-growing B2B companies globally, including notable names like Snowflake, Figma, and GitLab, among others. They are ambitious, quick-moving, and require a partner who drives them to excel rather than just maintaining status quo. If you have the expertise, are ready to take the lead, and wish to shape the future of world-class customer success at a growing company, I would love to meet you. Your Responsibilities You will manage Mutiny's portfolio of accounts, particularly those not on a self-serve plan, and lead our technical solutions function. You will oversee the entire post-sales journey: onboarding, adoption, retention, and expansion, ensuring our most intricate clients receive hands-on support that significantly impacts their success. You will also identify successful strategies across various accounts and translate them into scalable resources for the entire team—creating playbooks, frameworks, and processes that maintain high-quality standards for our customers. Your goal will be to leave everything in a better state than you found it. As our team expands, you will have the chance to hire and mentor Growth Strategists under your leadership. This journey begins now. Who Should Apply You think systemically, not just about individual accounts. You recognize patterns across customers and have developed frameworks—playbooks or processes—rather than addressing the same issue multiple times. You’ve built trust with...

diginn seeks a Growth Team Associate in New York City to help expand its user base and deepen engagement. This role centers on shaping and implementing strategies that drive growth, with a strong emphasis on collaboration and data-driven decision making. Key responsibilities Create and carry out plans to attract new users and keep current ones engaged Work with teams from different departments on projects that support growth goals Analyze market trends to inform strategy and adjust tactics as needed Use data and creative problem solving to improve ongoing growth initiatives Location This position is based in New York City, NY.

Red Ventures seeks a Senior Compliance Associate to join the Growth and Transformation team, focusing on Activation & Controls. This role is available in either Charlotte, NC or New York City, NY. Key responsibilities Collaborate with teams from different departments to put compliance strategies into practice and refine existing processes. Assist with maintaining and achieving regulatory standards for various projects and company initiatives. Promote a workplace culture centered on integrity and accountability. Participate in identifying risks and shaping solutions that improve compliance controls. Locations Charlotte, NC New York City, NY

Role Overview Savvy is hiring a Manager of Strategic Growth Associates for its NYC office. This position leads a team focused on shaping strategies that expand our market presence and support long-term growth. What You Will Do Lead and mentor a team of Strategic Growth Associates Work closely with teams across the company to spot new business opportunities Develop and execute strategic plans that support Savvy’s goals Analyze market trends and assess the competitive landscape Present findings and actionable recommendations to senior leadership Location This role is based in Savvy’s NYC office.

FanDuel, Inc. is hiring a Customer Marketing Associate to join the Customer Growth team in New York City. This role centers on increasing customer engagement and supporting marketing strategies that help drive growth and retention. The position works with teams across Operations, Marketing Technology, Data Science, Brand, and Commercial to deliver campaigns that improve the FanDuel customer experience and support revenue goals. Key responsibilities Execute lifecycle marketing campaigns for important customer segments, making sure they align with retention targets and budget requirements. Collaborate with Data Science to use predictive models for better targeting and campaign personalization. Work with experimentation teams to design and implement test-and-learn roadmaps focused on measurable improvements and ROI. Partner with creative and brand teams to develop campaign assets that increase engagement and reinforce brand awareness. Act as a point of contact for internal stakeholders, sharing campaign strategies, performance results, and recommendations with leadership. Monitor and analyze campaign performance against KPIs such as retention, engagement, and revenue, and translate findings into actionable insights. Prepare detailed reports to highlight growth opportunities and inform future marketing strategies. Oversee promotional budgets, track spend, and identify trends, risks, or discrepancies as they arise. Introduce new lifecycle tactics to boost engagement, retention, and perceived customer value. Build expertise in marketing technology and data tools to improve campaign execution and scalability. Support a collaborative team environment by sharing knowledge and assisting teammates. Location This position is based in New York City.

Growth Strategist Customer Experience · New York City Full-time NYC-based $130,000–150,000 Hello! I’m Lisa, and I head the Customer Experience team at Mutiny. Our team is responsible for driving the key metrics that define our success: time to value, customer retention, and the expansion of our customer base. Above all, we are deeply committed to our customers. We strive to ensure that every interaction leaves our customers feeling empowered, knowledgeable, and confident in their partnership with us. We want them to know that working with Mutiny is a unique experience unlike any vendor relationship they've had before. As the core Customer Experience team, we are not only responsible for creating but also sustaining the culture of excellence in CX at Mutiny. We set the standard for what it means to excel in this field and build the foundational values for future team members. We are looking for a Growth Strategist—essentially our version of a Customer Success Manager—to engage directly with our customers and maximize their success with Mutiny. This role will straddle the line between customer success and marketing strategy, requiring you to be a trusted advisor, innovative problem solver, and product expert all rolled into one. If you are passionate about driving growth, revel in seeing customers succeed, and are eager to contribute to building something special from the ground up, I would love to connect with you. Your Responsibilities You will own a portfolio of managed accounts—those customers who are not on a self-service plan—guiding them from onboarding through renewal and expansion. This entails teaching customers how to leverage Mutiny’s AI-driven platform to create impactful marketing and sales assets while ensuring they feel supported throughout their journey. Additionally, you will gather insights from individual customer interactions to enhance the entire team's knowledge base. If you discover improved onboarding methods, more effective ways to conduct Executive Business Reviews (EBRs), or innovative strategies that yield results, you will document and share those findings with the team. Your goal will be to leave every process better than you found it. Who Should Apply You are genuinely passionate about customer success. Achieving significant milestones for your customers is what motivates you to excel. Their goals are your goals. You thrive on being the expert. You dive deep into understanding how our product works, how our customers' businesses operate, and how to bridge the two effectively. You create “aha” moments by customizing your advice to meet each customer’s unique needs. You establish trust quickly. Customers feel like you are genuinely invested in their success, and they rely on your insights and guidance.

Blossom Health is looking for a Provider Growth Strategy & Operations Associate based in New York City. This role centers on expanding the company’s network of healthcare providers and strengthening provider partnerships. Role overview The associate will work closely with different teams to create and carry out strategies aimed at growing the provider network. Improving operational efficiency and supporting the company’s growth goals are key parts of this position. Collaboration and impact Expect to collaborate across departments to identify opportunities for new partnerships and to refine processes that support provider relationships. The work directly contributes to the organization’s ability to serve more patients and providers. What we look for Interest in healthcare and provider relations Ability to work with cross-functional teams Strong drive to support organizational growth

Join Garner Health - where we are reshaping the healthcare landscape for a brighter future.At Garner, our mission is clear: to revolutionize the healthcare economy, making high-quality and affordable healthcare accessible to all. We are redefining how healthcare operates in the U.S. by collaborating with employers to redesign healthcare benefits—leveraging transparent incentives and robust, data-driven insights. Our innovative approach empowers employees to access higher-quality, cost-effective care, benefiting everyone involved. Patients achieve improved health outcomes, employers utilize healthcare budgets more efficiently, and physicians receive recognition for providing outstanding care instead of merely increasing the number of procedures performed.As one of the fastest-growing healthcare technology companies in the nation, Garner is trusted by leading employers and providers. We are committed to building a team of talented, mission-driven professionals eager to make a significant impact on healthcare at scale.About the Role:We are on the lookout for a remarkable Growth Marketing Manager (Growth Hacker) to join our dynamic Growth Marketing team within the Product organization. This pivotal role will report directly to the VP of Growth Marketing. You will take charge of driving member sign-ups and engagement with Garner, including leading experimentation to optimize current marketing channels, launching new channels, and developing our personalized engagement engine based on member profiles and behaviors, triggering unique communication journeys. This is a high-impact position at the core of our growth strategy, enhancing member engagement, delivering a superior member experience, and ultimately contributing to improved health outcomes on a large scale.Work Environment:This role is based in our New York City office, located in the Financial District. You will be required to work in the office three days a week, specifically on Tuesday, Wednesday, and Thursday.Key Responsibilities:Manage KPIs: Take ownership of key performance indicators related to sign-up rates and engagement (app usage, reimbursement with Garner) across our client base.Drive Full-Funnel Experimentation: Implement multiple high-velocity A/B and multivariate tests weekly across channels such as email, SMS, direct mail, and push notifications to enhance sign-up and engagement metrics.Innovate Marketing Channels: Develop and execute innovative marketing tactics and channels that facilitate member sign-up and engagement with Garner.

THE POSITIONJoin our dynamic team at FanDuel as a Customer Marketing Associate specializing in Messaging! We are seeking a talented and culturally aware individual to enhance our communication with customers through our CRM channels. This role combines the art of copywriting with brand strategy, personalization, and innovative experimentation. You will create persuasive, impactful messages that not only drive immediate customer engagement but also contribute to the evolution of our CRM messaging approach over time. Collaborate with Lifecycle Strategy, CRM Operations, Go-To-Market, Creative, and Experimentation teams to bring our brand voice to life in a way that resonates with our audience. If you are passionate about language, sports, culture, and understanding what captures customer attention, this role is perfect for you.

Join Qumis as our Head of Growth!At Qumis, we are revolutionizing the insurance industry through cutting-edge generative AI technology. Our innovative platform is designed to empower insurance professionals—brokers, carriers, and claims experts—by enabling them to analyze intricate policies, compare terms, and generate high-quality legal insights in mere seconds.Our growth speaks for itself: we've achieved a remarkable 100% pilot conversion rate, 20% month-over-month growth, and over 150% quarter-over-quarter growth projected for 2025, all with minimal outbound sales or marketing efforts. We are supported by esteemed venture capital firms including Armory Square Ventures, MTech Capital, and BrokerTech Ventures. As we scale our operations, we are looking to solidify our position as the leader in the insurance AI sector.Your RoleAs the inaugural Head of Growth, you will play a pivotal role in shaping the future of insurance AI by building and leading our growth initiatives. Reporting directly to the CEO, you will collaborate closely with our Head of Sales and Head of Customer Experience to position Qumis as the foremost authority in insurance AI.This multifaceted role encompasses two key areas: (1) developing our product-led growth engine, which includes self-service signup, optimizing free trials, and enhancing product virality; and (2) scaling our demand generation efforts to accelerate enterprise pipeline growth. This position demands both strategic insight and executional prowess—you will craft our growth strategy while actively engaging in campaigns, experiments, and continuous optimization.We seek a seasoned product-led growth (PLG) operator with a proven track record of building growth functions from the ground up and the ability to work autonomously. You will engage in regular strategic discussions with the CEO regarding positioning, messaging, and growth tactics, while working in tandem with Sales on lead quality and conversion, and with Product on PLG experiments and funnel optimization.Your contributions will directly influence our product roadmap, pricing strategies, and go-to-market execution, granting you significant visibility among the founding team. This is a unique opportunity to establish a growth function from the ground up at a fast-paced AI company that is transforming a $1.3 trillion industry.

About the RoleWe are seeking an experienced Manager of Customer Success to lead and expand a team of Customer Success Managers tasked with enhancing long-term customer retention and product adoption within Playground's expanding client base. This pivotal leadership position requires you to oversee the strategic direction, implementation, and daily operations of the Customer Success Management (CSM) team, ensuring that each center within Playground feels valued, realizes tangible benefits, and continues to evolve with us.In this role, you will harmonize strategic initiatives with execution: enhancing scalable processes, cultivating your team's growth, and collaborating cross-departmentally to strengthen customer relationships and mitigate churn. You will significantly influence the customer experience for thousands of centers partnering with Playground, converting satisfied clients into enthusiastic advocates.This position is based in-person at our Union Square office in New York City or our LoDo office in Denver, where you will closely collaborate with Product, Engineering, Sales, and Onboarding teams to provide an exceptional post-launch customer experience as we expand nationwide.Key ResponsibilitiesLead & Cultivate a High-Performing Team: Manage, mentor, and develop a team of Customer Success Managers, nurturing a culture of accountability, inquiry, and customer dedication.Drive Retention & Growth: Enhance net revenue retention and logo retention across the portfolio by coaching CSMs on renewal strategies and commercial dialogues.Strategize & Execute: Collaborate with leadership to define and implement the customer success vision and roadmap, aligning with company objectives surrounding retention, adoption, and customer lifetime value.Enhance the Customer Journey: Develop and optimize post-onboarding workflows, health scoring systems, and engagement rhythms to elevate consistency and proactive outreach as Playground grows.Coach & Empower: Provide ongoing feedback, training, and performance assessments to ensure every CSM delivers a remarkable, consultative customer experience.Evaluate Success: Monitor essential customer success KPIs—net revenue retention, NPS, health scores, feature adoption, time-to-value—and leverage data to inform decisions and enhancements.Advocate for the Customer: Represent the voice of the customer in leadership discussions, championing their needs and ensuring Playground’s post-launch experience aligns with our mission and values.Qualifications3 to 5+ years of experience in Customer Success or related fields.Proven leadership experience managing a team.Exceptional communication and interpersonal skills.Strong analytical skills with a data-driven approach.Experience with CRM tools and customer success platforms.

Maki seeks a Growth Marketing Associate to join its New York City office. This role reports directly to the CEO, Max, and is set to begin in mid-May 2026. The position is on-site and centers on driving growth for an AI-native hiring platform trusted by major enterprise clients. Role overview This position takes full ownership of Maki’s growth marketing strategy. The scope includes paid advertising (LinkedIn, Google), SEO/SEM, inbound and lifecycle marketing, creative outbound campaigns, and building partnerships. The goal: generate at least $1M+ in qualified pipeline per quarter by working closely with BDR and AE teams. Expect to design and launch lead generation experiments, from targeted physical mail for C-level HR leaders to unconventional LinkedIn tactics and personalized outreach at scale. Collaboration with product and content teams is key to turning Maki’s AI story into real conversions. Agility matters, launch quickly, measure results, and stop what doesn’t work. Requirements 2 to 5 years of experience in high-growth B2B SaaS, ideally as a founder associate, growth lead, or early GTM hire Proven ability to build pipeline from scratch and own key metrics Resourceful and creative approach to lead generation and campaign execution Action-oriented mindset, prefer launching campaigns over preparing decks Comfortable working independently and reporting directly to the CEO Bonus: Experience with AI, HR tech, or selling to Fortune 2000 clients What makes Maki different Direct access to the founders, decisions move quickly, with no unnecessary layers Be part of a growing team shaping the future of hiring with AI-driven solutions