About the job
About Moab
Moab is revolutionizing the equipment dealer and rental business landscape with an innovative all-in-one software platform tailored specifically for this industry. Positioned within the expansive multi-trillion dollar construction, agriculture, and logistics sectors, we recognize that the current market is hindered by outdated software solutions that have lingered since the 1980s and 1990s.
Our mission is to seamlessly connect everyone involved in buying, selling, renting, servicing, or utilizing equipment. We are starting with a state-of-the-art system-of-record designed for equipment rental businesses, aimed at enhancing back-office efficiency and driving increased front-office revenue for our customers.
At Moab, we pride ourselves on our dynamic team of passionate and dedicated individuals. We appreciate team members who can engage in hands-on tasks while also thinking critically about the broader vision. We are looking for collaborative new team members who are eager to make impactful contributions for both our customers and our business. Moab offers substantial opportunities for career advancement within a meritocratic culture that prioritizes both individual and team growth.
About the Role
As a Business Operations Manager, you will play a pivotal role in managing the comprehensive processes that enable Moab to launch new product features for existing customers, onboard new clientele, and maintain relationships with current customers. Joining our Business Operations team, you will tackle key cross-functional challenges, conduct insightful reporting and analytics, and enhance all operational processes at Moab.
In this early-stage startup environment, balancing speed with process is essential as you support our ambitious growth and efficiency objectives. This role demands versatility; you will often find yourself performing tasks typically reserved for positions two levels above you (such as engaging with CEOs of large organizations) and also addressing issues at the grassroots level (like responding to customer support tickets). This is a position that truly rewards proactive doers.
What You’ll Do
Assist in building scalable processes for our go-to-market strategy, including Operations, Sales, and Finance.
Collaborate directly with Moab's founding team to prioritize and resolve some of the company's most pressing initiatives.
Lead cross-functional projects by developing roadmaps, securing alignment among various stakeholders, and overcoming obstacles throughout the implementation of initiatives.
Step in to fill any critical gaps as needed to ensure seamless business operations.

