AI Strategy Consultant

THE ROLE:In this pivotal role, you will lead the transformation of interactions between life sciences organizations and artificial intelligence. Your mission will be to design and implement innovative AI solutions that enhance critical workflows, significantly accelerating drug development timelines. By bridging the gap between customer needs and product capabilities, you will apply cutting-edge AI models to create practical solutions that redefine industry standards.WHAT WE ARE LOOKING FOR:Analytical Thinkers: You possess the ability to approach challenges with a holistic mindset, accurately assessing context and translating complex customer problems into actionable deployment strategies. Your solutions consider both business impact and technical viability.Technologically Adaptive: While you may have strong opinions about technology, you understand its trade-offs and are eager to learn new AI capabilities. You remain open to innovative methods for overcoming customer challenges.Self-Driven and Organized: You thrive in ambiguous environments, demonstrating a knack for turning broad objectives into well-defined execution plans that create measurable outcomes.Results-Oriented: You take ownership of the customer results you influence, ensuring high-quality deployments and measurable ROI. Accountability for outcomes is a core part of your professional ethos.Resilient: You possess the tenacity to overcome obstacles in pursuit of customer success and widespread adoption.WHAT YOU'LL DO:Spearhead AI deployments with top-tier pharmaceutical and biotech companies, guiding projects from initial pilot phases to full-scale adoption.Hands-on configuration and customization of AI Assistants and Agents within the platform to ensure clear, quantifiable value delivery.Serve as a strategic advisor on AI implementation within regulated environments, addressing change management, governance, and compliance issues.Collaborate closely with Engineering and Product teams to translate customer needs into actionable product requirements.Develop scalable deployment playbooks and best practices to facilitate successful implementations.Establish requirements, assess outputs, and validate success criteria for new Agent builds in partnership with customers.

Cuesta Partners is on the hunt for a dynamic and innovative Manager to join our team as a Technology Strategy Consultant. This mid-senior level role requires a creative problem solver with a proven track record in managing technology programs.At Cuesta, we harness the power of technology to provide our clients with sustained, competitive advantages. We partner with businesses and private equity firms throughout their technology journeys, from pre-transaction diligence to strategy formulation and hands-on execution. Our firm is distinguished by its vibrant culture, commitment to challenging the status quo, swift adaptation, and dedication to personal and professional growth.Key Responsibilities:Designing and executing technology strategies to tackle our clients' most pressing challenges across their organizations.Providing expertise and leading teams in areas such as Technology, Data, AI Strategy, Software Assessments, Architecture Design, and Business Intelligence.Overseeing project and program delivery, developing business cases, and crafting product roadmaps.Facilitating communication with stakeholders at all levels, including executives, to manage expectations and deliverables.Identifying strategic gaps and devising innovative solutions based on extensive data analysis.

Join fairing as the Director of Customer Strategy & AI, where you will lead innovative customer engagement strategies utilizing cutting-edge AI technologies. Drive growth and enhance customer experiences through data-driven insights and strategic initiatives that will shape the future of our customer relationships.

Transform the Future of Global Content with TransPerfect AITransPerfect stands as the premier provider of AI-driven technology and data solutions, spearheading the global AI revolution. As we innovate how the world's largest enterprises manage, train, and utilize data, we are in search of a distinguished AI Solutions Consultant to join our elite Business Development team.This role is tailored for a proactive sales professional who excels at the intersection of cutting-edge technology and strategic enterprise solutions. You will be tasked with discovering, pursuing, and securing new business opportunities, marketing our extensive array of AI data solutions—including data collection, annotation, and generative AI services—to Fortune 500 companies.TransPerfect AI delivers a top-tier product suite that addresses critical challenges throughout the AI lifecycle, from fine-tuning large language models to ensuring robust data security. We are experiencing rapid growth and invite you to play a pivotal role in shaping our market strategy while driving significant revenue in this dynamic sector.The Ideal Candidate: A strategic closer with over 6 years of enterprise sales experience specifically within the realms of AI, Machine Learning, or Data Services. You don’t merely sell services—you convey a vision of digital transformation. You have the technical proficiency to engage with Chief Data Officers and AI Researchers, coupled with the business savvy to navigate intricate procurement processes at the highest organizational levels.Key Responsibilities:Generate New Revenue: Proactively identify and secure high-value accounts, surpassing annual sales goals and expanding TransPerfect’s AI presence.Consultative Leadership: Serve as a subject matter expert, guiding clients through the intricacies of AI data preparation and the implementation of customized AI workflows.Strategic Prospecting: Establish and nurture a strong pipeline of enterprise-level opportunities through assertive networking and sophisticated outreach strategies.Collaborative Success: Work in tandem with our exceptional Solutions Architects and Project Managers to ensure a seamless transition from

About UsAt Farsight AI, we are dedicated to automating work, amplifying strategy, and achieving success. Our mission is to develop AI-driven workflow platforms specifically designed for high-performance financial institutions, including investment banking, private equity, wealth and asset management, and hedge funds.Our platform empowers teams to produce comprehensive, client-ready documents—such as slide decks, CIMs, financial models, and memos—while adhering to your firm's established best practices and maintaining your unique brand voice.With a focus on security, scalability, and precision, we operate under SOC-2 compliance and offer full end-to-end encryption, with deployment options ranging from customer-cloud to on-premise solutions.Role OverviewAs a Strategy & Operations Associate, you will serve as a vital link within Farsight, translating concepts into actionable plans across product development, engineering, customer success, and executive leadership.You will collaborate closely with engineers to design and develop innovative product lines. Furthermore, you will engage directly with clients—guiding them through onboarding and advanced workflow design—to ensure successful implementation and activation of our platform. Your insights will help define our platform’s trajectory, prioritize features, and operationalize strategic initiatives. This multifaceted role is ideal for someone who excels in dynamic environments and desires to influence the evolution of a pioneering company.Our office is located in the heart of Manhattan, New York City, with a hybrid work schedule of four in-office days per week, and remote Fridays.

Zeta Global builds an AI-powered marketing cloud that helps enterprise marketers connect with customers across channels. The company’s platform combines identity, intelligence, and omnichannel activation, supported by a large proprietary data set and advanced AI. Founded in 2007, Zeta is headquartered in New York City and serves clients worldwide. Role overview The Director of Partnership Strategy leads Activation Partnership Solutions at Zeta. This role shapes how first-party and behavioral data are integrated into market activation efforts. Responsibilities include responding to RFIs, developing proposals, and preparing pitches for brand and agency partners. Key responsibilities Guide the integration of first-party and behavioral data into activation strategies. Respond to requests for information (RFIs) and create proposals and pitches for partners. Ensure accurate measurement and reporting for partner campaigns. Maintain smooth operations and deliver reliable results for both brand and agency clients. Location This position is based in New York, NY.

About BasisBasis empowers accountants with innovative AI agents designed to streamline real workflows effectively.Having successfully achieved product-market fit, we are experiencing unprecedented demand and have recently secured $34 million in funding to accelerate our growth and meet this moment.Founded in the heart of New York City, you can learn more about Basis here.What You Will Do:In this pivotal role, you will conduct impactful, value-based demonstrations illustrating how our AI agents optimize processes such as month-end closing, reconciliations, audits, and tax workflows.You will act as the financial authority, adept at addressing inquiries related to technical accounting, compliance, and integrations. Your responsibilities will include managing security and IT questionnaires, guiding prospects through technical due diligence, and identifying optimal opportunities through structured evaluations. You will collaborate with Account Executives to strategize for complex cycles and enterprise deals, ensuring seamless transitions to post-sales teams through effective knowledge transfer. You will also keep abreast of accounting practices, industry advancements, and competitive dynamics. Location: NYC, Flatiron office. In-person team collaboration is essential.What You Bring to the Role:Experience: Over 3 years in accounting, finance, investment banking, or Private Equity.Process-oriented: Ability to decompose complex challenges into clear, repeatable actions.Excellent communicator: Capable of articulating technical concepts to executives and accounting teams alike.First principles thinker: Willing to question assumptions and apply insights to new solutions.Team player: Eager to help build foundational elements as we scale rapidly.All-in mentality: Prepared for a fast-paced, high-responsibility environment.Office enthusiast: Prefers in-person collaboration at our NYC office.Desired Qualifications:Experience in early-stage startups.Hands-on proficiency with accounting software such as QuickBooks, Xero, NetSuite, Bill.com, Ramp, etc.

Braze, Inc. seeks a Senior Lead AI Solutions Consultant based in New York City. This position centers on using artificial intelligence to enhance client customer engagement and experience. Role overview The Senior Lead AI Solutions Consultant works with internal teams to develop and implement AI-driven strategies tailored to client needs. Success in this role means understanding client challenges and translating them into effective, data-informed solutions. Collaboration Expect frequent collaboration with colleagues from various departments. Together, teams design and deliver strategies that use AI to support client goals and improve outcomes.

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries like housing and healthcare. We believe that everyone deserves access to affordable housing and quality healthcare, yet these needs are often difficult to fulfill. Through the integration of advanced AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the experiences of all involved.Housing: Our platform streamlines the process for renters, making it easier to tour apartments, sign leases, submit maintenance requests, and stay in touch with property teams—all in one convenient location.Healthcare: We simplify appointment scheduling, intake forms, and patient-provider communication, allowing everyone to focus on health rather than administrative tasks.At EliseAI, organizations can reduce manual efforts, enhance accessibility, and provide a seamless experience across vital services. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to expedite our mission.The Growth Strategy TeamOur Growth Strategy team is responsible for establishing EliseAI’s market position, understanding, and value. We oversee the branding and identity of our platform and its products, while designing and executing high-impact growth initiatives that propel the company forward and build our pipeline.Operating with the agility and commitment of a startup, the Growth Strategy team benefits from the resources, market access, and product innovation of a well-funded Series E company. Our objective is to transition products and platform capabilities from vague to distinctly positioned and ensure effective execution across all market touchpoints. This role demands deep collaboration with cross-functional teams (Product, Sales, Engineering, Leadership) and a founder-level ownership from the outset.Members of this team embody the best of EliseAI: strategic insight, contextual awareness, technical acumen, and full accountability for execution. You will seamlessly transition between crafting compelling product narratives and developing the automated systems that deliver them at scale. You’ll shape go-to-market strategies while diving into data, tools, and infrastructure to bring them to life.

Join a pioneering team of ex-Google engineers who have successfully developed some of the most significant defensive platforms in the world, including Safe Browsing and reCAPTCHA. We are venturing into uncharted territory to combat a pressing challenge: effectively thwarting the rising tide of adversarial AI attacks that threaten organizations today.With a market potential exceeding $5B, we are poised for disruption. Conventional detection methods are lagging behind; adversaries are utilizing AI to devise sophisticated and evasive attacks, rendering outdated rules-based systems ineffective.Your Mission:You will architect a constellation of AI agents that are swift, cost-effective, and highly precise in their ability to detect and neutralize emerging threats. Your role involves creating the orchestration layer that enables a diverse array of agents to collaborate effectively in threat investigation. Additionally, you will be Aegis’ go-to expert for model selection, customization, and strategic implementation, leveraging your extensive hands-on experience in quantizing, pruning, distilling, serving, and orchestrating models on a large scale.Why This Challenge Is UniqueModels evolve at a rapid pace. What proved effective yesterday may become obsolete by tomorrow.Our adversaries are intelligent — and they are advancing. We are engaged in a real-time battle against AI-powered attackers who are crafting tailored, evasive payloads.There is no established playbook. As threats evolve, we are developing new detection paradigms at an accelerating pace. The stakes are high, and you will be actively involved from day one.If you thrive on challenging problems and value rapid feedback, this is the perfect opportunity for you.Why We Will SucceedThe market is vast — with over $5B in potential and fast growth — and industry incumbents are too sluggish to adapt.We have a proven track record. Our team has previously built core technologies behind Safe Browsing (over 5B users) and reCAPTCHA (protecting more than 5M websites) during our tenure at Google.This is our third venture into building a category-defining security business. We possess the expertise to scale both technology and our organization effectively.AI and security are integral to our identity. We incorporate these elements into our foundation from day one.We attract top talent. Most of our team members ranked in the top 1% of engineers at Google — if you excelled in your previous role, you will feel right at home here.

About the RoleAt Stack AI, we are committed to democratizing access to advanced AI technologies, empowering individuals and organizations to create AI-driven applications that generate substantial real-world impact. As one of our pioneering AI Strategists, you will collaborate directly with clients to conceptualize, implement, and expand AI workflows that revolutionize their business operations.In this multifaceted role, you will take on the responsibilities of a consultant, product strategist, and operations expert. Your work will involve engaging with senior executives to establish AI strategies, partnering with technical teams to deliver effective solutions, and guiding organizations through the processes of adoption and change management. Additionally, you will gather valuable customer insights to influence Stack AI’s product development, contributing to a platform utilized by hundreds of large enterprises worldwide.This position is perfect for someone who excels in navigating uncertainty, enjoys the fusion of strategic thinking and execution, and is enthusiastic about shaping the AI transformation journey for both our clients and Stack AI.Key ResponsibilitiesExecutive Engagement: Collaborate with business leaders and tech teams to identify high-impact AI opportunities and establish success metrics.End-to-End Ownership: Oversee client engagements from initial concept to final delivery, ensuring sustainable adoption and quantifiable business results.AI Strategy & Value Discovery: Uncover potential AI applications that can yield ROI, enhance efficiency, and provide a competitive edge.Customer Enablement: Equip and empower client teams to develop and refine AI workflows using Stack AI’s no-code platform.Change Management: Facilitate onboarding and adoption, ensuring that solutions are integrated into customers’ daily operations.Product Feedback Loop: Serve as the customer advocate, providing insights and patterns that shape our product roadmap.Thought Leadership: Contribute to best practices, case studies, and playbooks that enhance Stack AI’s influence across various sectors.QualificationsCustomer-Centric Mindset: Strong empathy for users, capable of bridging the gap between technical solutions and business value.Strategic Communication: Proficient in engaging both technical stakeholders and senior executives, effectively translating complex concepts.Enterprise & Startup Experience: Experience working in both large corporate environments and dynamic startup settings, adaptable to diverse organizational cultures.

Join a team of former Google engineers who have developed some of the world's most significant defensive platforms, including Safe Browsing and reCAPTCHA. We are embarking on an ambitious journey to combat a new generation of adversarial AI attacks that organizations face today.Currently operating in stealth mode, we are targeting a $5B+ market that is primed for innovation. Conventional detection strategies are lagging behind as adversaries leverage AI to create highly customized attacks that evade traditional systems.Your Mission: Design a comprehensive network of AI agents that are efficient, cost-effective, and precise, working in unison to identify and neutralize emerging threats. You will delve into real-time threat data, iteratively refining your agents in response to the evolving battlefield. These agents will function under a rapid iteration and adaptive learning orchestration layer.Challenges and OpportunitiesRapidly Changing Models: The strategies that were effective yesterday may become obsolete tomorrow.Intelligent Adversaries: We are engaged in a real-time arms race against sophisticated AI-driven attackers.No Established Playbook: We are innovating new detection methodologies as threats develop, making this a high-stakes, impactful role from day one.If you are an engineer who thrives on solving complex problems and values quick feedback, this challenge is for you.Why We Will SucceedVast Market Potential: A rapidly expanding market valued at over $5B, with slow-moving traditional competitors.Proven Track Record: Our team has previously built core technologies behind Safe Browsing (serving over 5B users) and reCAPTCHA (protecting more than 5M websites) during our tenure at Google.Third-Time Charm: This is our third endeavor in creating a category-defining security company, and we know how to scale both technology and business effectively.AI and Security Expertise: Our approach integrates AI and security from the ground up rather than as an afterthought.Elite Team: We only recruit top talent, with many team members being in the top 1% of engineers from Google.Agility: We prioritize speed and efficiency, ensuring a dynamic work environment.

Join Norm Ai as a Software Engineer in Applied AIAt Norm Ai, a trailblazer in Legal & Compliance AI, we manage a client portfolio exceeding $30 trillion in assets. Our innovative approach transforms legal codes into AI solutions, enabling businesses to enhance their legal and compliance operations with speed and reliability.Our cutting-edge platform merges advanced AI technology with proprietary legal reasoning systems and in-depth legal expertise, ensuring robust compliance and operational efficiency.Backed by industry giants including Blackstone, Bain Capital, and Vanguard, we have successfully secured over $140 million in funding to accelerate our growth. Our pioneering Legal Engineering initiative trains lawyers to develop and oversee specialized AI agents using our no-code tools, creating a new frontier in legal workflows powered by Large Language Models.Our technology is utilized by some of the world’s leading institutions, and we are rapidly expanding our team across various departments.Fluency in AI Required:All team members at Norm Ai are expected to be proficient in AI, utilizing it daily to enhance their work processes. Candidates should be ready to showcase their practical AI experience, including tools and outcomes, during the interview process.Your Role:As a Software Engineer specializing in Applied AI, you will be responsible for designing and developing enterprise-level AI agents to streamline complex legal and compliance workflows. This is a hands-on role where you will collaborate closely with software engineering, legal engineering, and product teams to enhance the capabilities of our automation platform.

Senior AI EngineerAbout Fonzi AIFonzi AI is a dynamic startup with robust funding, reshaping the hiring landscape through innovative AI solutions. Launched recently, we have quickly garnered thousands of talented engineers to our platform. Our mission is to create an AI-driven recruiting marketplace that connects millions of job seekers with employers, where intelligent AI recruiters learn about individual preferences and seamlessly match candidates with ideal opportunities.The RoleWe are on the lookout for a Senior AI Engineer who will spearhead the development of groundbreaking AI experiences that will shape the future of recruitment. In this role, you will work closely with our engineering team, collaborating with full-stack engineers to integrate AI capabilities into our platform. Your AI features will be integral to the overall functionality of our application.You will engage in AI experimentation, implementation, and teamwork to deliver cohesive products. If you have experienced that transformative moment when AI revolutionizes how we work and are eager to create products that embody that potential for users, this position is tailored for you.What You'll DoDevelop AI agents capable of engaging in meaningful conversations with candidates and recruitersDesign and implement AI-driven features from the ground up, including voice interfaces, coaching systems, and intelligent matching algorithmsExperiment with cutting-edge models and techniques, making informed decisions regarding cost, quality, and speedProduce high-quality production TypeScript code that transforms AI concepts into reliable user experiencesRapidly prototype new AI functionalities and scale successful innovations to serve thousands of usersCollaborate closely with the engineering team to ensure seamless integration of AI features across the entire platformWork alongside full-stack engineers to pinpoint opportunities where AI can enhance the recruitment experienceStay abreast of developments in the AI field while maintaining focus on delivering tangible productsRequired ExperienceProven AI development experience: You have successfully built and deployed AI/LLM features in production for over a yearFull-stack engineering skills: Strong expertise in TypeScript, React, and Next.js, able to contribute to all aspects of development

About WRITER WRITER develops AI solutions that help large enterprises improve productivity and drive innovation. The company’s platform supports major brands such as Mars, Marriott, Uber, and Vanguard. WRITER is valued at $1.9 billion and backed by investors including Premji Invest, Radical Ventures, and ICONIQ Growth. Founded in 2020, WRITER operates from offices in San Francisco, New York City, Austin, Chicago, and London. Role Overview: Enterprise AI Transformation Lead (East) This hybrid position is based in New York City and reports to the Director of AI Transformation and Success. The Enterprise AI Transformation Lead partners with Fortune 100 clients, guiding them through the adoption and integration of AI across their organizations. The role combines strategic advising with hands-on implementation, helping clients realize measurable business outcomes from AI initiatives. The position goes beyond traditional account management, influencing both client operations and WRITER’s product direction. Key Responsibilities Manage a portfolio of enterprise clients, working closely with a Customer Success Manager to drive adoption and maximize ROI from WRITER’s AI platform. Act as a strategic partner to Fortune 50-100 clients, collaborating with executive teams to define vision, set direction, and establish the Jobs To Be Done (JTBD) framework for AI adoption. Guide C-suite leaders from early AI experimentation to full-scale value realization, helping organizations reshape their operating models for an AI-first future. Share insights from client engagements to inform WRITER’s product development and influence how top brands use AI to extend human capability. Location and Reporting This is a hybrid role based out of WRITER’s New York City office.

Tabs creates AI-powered revenue tools designed for finance and accounting teams. The platform streamlines contract-to-cash processes, automating billing, collections, revenue recognition, and reporting. By reducing manual tasks, Tabs helps teams manage cash flow more efficiently. Companies such as Cursor and Statsig depend on Tabs to generate invoices from contracts, reconcile payments as they happen, and maintain compliance with ASC 606 standards. Founded in 2023, Tabs has secured over $91 million in funding from Lightspeed Venture Partners, General Catalyst, and Primary. The team operates out of New York City, combining expertise in finance and artificial intelligence. Role overview This is a general interest posting for future Strategy & Operations Specialist positions at Tabs in New York City. The team is looking to connect with individuals who enjoy working where strategy meets hands-on execution. Being proactive and resourceful, as well as having a knack for spotting and addressing overlooked challenges, are valued traits for this role. Who should consider this role People interested in joining a finance and AI-focused company as a Strategy & Operations Specialist Those who thrive on both strategic thinking and practical problem solving Candidates who want to express interest even if there is not a current opening that matches their background

About SunoSuno is an innovative music platform designed for the next wave of creators. Our AI-driven technology simplifies the process of crafting original music, allowing anyone—from novice songwriters to seasoned artists—to transform their ideas into fully produced tracks in a matter of minutes. Founded by passionate musicians and skilled engineers, Suno is dedicated to enhancing the music-making experience, opening up a world of creative possibilities that are both meaningful and personal.About the RoleWe are in search of a Business Operations & Strategy Manager to serve as the operational backbone of our strategic initiatives. In this role, you will translate strategic concepts into actionable plans, manage our operational processes, and oversee critical cross-functional projects vital to our company’s success.This position is ideal for an individual transitioning from a consulting background who craves diversity in their work and the opportunity to witness the real-world impact of their recommendations. Your projects will span from M&A diligence to comprehensive company planning, often juggling multiple initiatives at once.You will report directly to the Head of BizOps & Strategy and collaborate closely with our Finance, Data, and Technology leadership teams.Key ResponsibilitiesCompany & Leadership Operations:Coordinate leadership meetings to ensure productive discussions take place with the necessary context.Influence how the executive team allocates their time and makes critical decisions.Organize strategic workshops, offsite meetings, and alignment sessions.Insights & Data:Create models, forecasts, and scenarios to assist in goal-setting and resource allocation.Collaborate with the Data team to analyze retention rates, growth drivers, and product performance metrics.Convert complex data into actionable insights for the leadership and board.Partnership Management:Oversee the partnership pipeline from initial assessment to final execution.Conduct thorough partnership diligence, evaluating strategic alignment, commercial terms, and integration challenges.Develop financial models to assess partnership ROI, scenario planning, and business case evaluations.Facilitate cross-functional collaboration (product, tech, legal) to ensure successful partnership execution.

About Petra LabsAt Petra Labs, we are pioneering the future of commerce through AI-driven information retrieval. By establishing the essential attribution and experimentation layer for AI search, we empower businesses to harness this emerging growth channel. Utilizing advanced simulations, agentic analysis, and seamless integrations, we bring clarity and measurability to AI search, enabling teams to optimize their strategies and investments effectively.With over $5 million raised from top-tier venture capitalists, our team thrives in our vibrant SoHo office in New York City.Company CultureWe prioritize hiring a select group of exceptionally talented individuals, granting them significant ownership and autonomy.We foster a truth-seeking environment, encouraging transparent and direct discourse while challenging existing beliefs to continuously improve.Our commitment to excellence means we work diligently and embrace the effort required to build a generational company.Position OverviewIn this pivotal role, you will take the lead in managing customer relationships, going above and beyond to ensure our clients succeed. As a versatile contributor across sales, operations, and product, your quick learning ability will serve you well in high-stakes, ambiguous environments. You will gather insights from the field and transform them into actionable product directions that drive the company forward.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide exceptional customer service experiences.Our innovative technology empowers leading enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate engaging, personalized interactions across voice, chat, email, SMS, and all other channels.We envision a future where customer experiences evolve beyond support tickets and hold music to quicker resolutions, enriched conversations, and stronger relationships. Our mission is supported by renowned investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.At Decagon, we embrace an in-office culture, united by our dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — define our collaborative approach and growth as a team.About the Team:The Revenue Operations team at Decagon comprises a diverse group of professionals who blend strategic insight, analytical precision, and rapid execution. We oversee GTM-wide strategies, operations, and analytics, serving as proactive, data-driven allies to leadership by providing invaluable insights, enhancing operational efficiency, and ensuring execution excellence.About the Role:This multifaceted role invites you to join our efforts in shaping Decagon’s go-to-market strategy and executing key initiatives. You will oversee a comprehensive platform, leading strategic GTM-wide projects and serving as a trusted partner to senior leaders. Your responsibilities will include managing GTM forecasts and KPIs, optimizing business performance and efficiency, implementing new processes, and executing impactful operations with field teams. This is a pivotal role with significant influence on the direction of our category-defining AI company.In this role, you will:Take a leading role in designing and executing GTM objectives and strategies, including capacity planning, international expansion, sales segmentation, and post-sale frameworks.Establish and implement KPIs across business segments, delivering predictive insights and actionable recommendations.Design and initiate new revenue growth programs focusing on pipeline generation, territory management, incentive structures, and internal operational processes.Provide critical data analysis and insights to drive decision-making and enhance the performance of sales teams.