About the job
About EliseAI
At EliseAI, we are dedicated to revolutionizing the essential sectors of housing and healthcare. We believe everyone deserves a secure home and access to quality healthcare, yet these essentials can often be difficult to obtain.
By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and create superior experiences for all users.
Housing: We streamline the apartment rental process, enabling effortless touring, lease signing, maintenance requests, and ongoing communication with property management—all centralized in one user-friendly platform.
Healthcare: We simplify appointment scheduling and intake forms, facilitating effective communication between patients and providers so everyone can prioritize health over paperwork.
With EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a cohesive experience across critical services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.
About The Role
EliseAI is seeking AI Operations Specialists to join our dynamic team at our New York City headquarters. If you are a recent graduate looking to enter the tech industry and grow within a purpose-driven startup, this opportunity is tailor-made for you.
As an AI Operations Specialist, you will gain invaluable hands-on experience across various teams—including Support, Solutions, Customer Success, and CS/CX Operations—during your initial 3–6 months. This rotational format provides you with an in-depth understanding of our company’s operations, helping you cultivate cross-functional expertise and discover your strengths. From there, you will have the opportunity to advance quickly into roles that match your interests and the evolving demands of our business.
Key Responsibilities
Oversee and manage AI system performance, proactively identifying issues in real-time using dashboards, logs, and alerts, and collaborating with engineering teams to ensure swift resolution and ongoing enhancement.
Work closely with Support and Solutions to implement hypercare initiatives for newly onboarded clients across all product lines.
Collaborate with Customer Success and Solutions to conduct audits and manage projects effectively.

