About the job
About Us:
TransPerfect is a global leader dedicated to empowering businesses to thrive in the international marketplace. With our extensive suite of language and business support services, we facilitate seamless communication and globalization across diverse sectors. Our offerings include top-notch translation, multicultural marketing, website globalization, legal support, and innovative technology solutions tailored to meet our clients' needs.
Your Role:
As an Account Manager, you will play a pivotal role in cultivating new business relationships while providing exceptional support to our existing clients.
Key Responsibilities:
- Conduct in-depth research to identify prospective clients through various channels, including online resources, trade shows, referrals, and industry directories.
- Create and maintain comprehensive spreadsheets detailing prospective client information, such as names, titles, contact details, and other relevant data.
- Design and implement targeted mailing campaigns to engage prospective clients using updated databases.
- Initiate cold calls to potential clients to introduce our services and generate interest.
- Utilize creative problem-solving to enhance our new business development strategies.
- Negotiate rates and timelines with clients, ensuring mutually beneficial agreements.
- Educate both prospective and current clients about our translation process, including pricing, turnaround times, and insights into competitors.
- Collaborate with production teams to guarantee that all projects are executed with precision and attention to detail, resulting in high-quality deliverables.
- Regularly follow up with clients to assess their satisfaction regarding service delivery and quality.
- Stay informed about the industries TransPerfect serves, including key players, trends, and relevant current events.
- Participate in special projects or additional duties as assigned.

