Account Manager at Glimpse | New York City

About Glimpse Glimpse builds AI technology for Consumer Packaged Goods (CPG) brands, focusing on automating back-office work like deductions management, revenue recovery, and cash application. Since launching in April 2024, Glimpse has grown from zero to over 200 customers and raised $52 million from investors such as a16z, 8VC, and Y Combinator. Our AI agents analyze deduction data, validate charges, automate cash applications, and dispute invalid claims, tasks that would otherwise take years for a full-time team. For example, our AI reviewed 17,000 deductions in under 24 hours for a $1 billion CPG brand, finding over $10 million in recoverable revenue. We are building a new suite of services for consumer brands and are searching for outstanding talent to help us scale further. Role Overview: Account Manager (NYC HQ) The Account Manager will shape the commercial success of existing client accounts at Glimpse. This person takes ownership of key metrics like Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), approaching them with the care of a business owner. This position is broader than traditional account management. It calls for executive-level communication, disciplined commercial strategy, and a strong focus on data to demonstrate Glimpse’s value. The Account Manager will help build the systems, processes, and playbooks that define how we manage accounts as the company grows beyond eight figures in revenue. Collaboration is essential. The Account Manager works closely with Sales, Customer Experience, Product, Marketing, and the founding team to ensure customers renew, expand their services, and become long-term advocates for Glimpse. What You Will Do Oversee and grow a portfolio of CPG accounts, serving as the main commercial contact after the sale. Increase NRR and GRR by finding expansion opportunities, managing renewals, and reducing churn risk. Build and maintain executive relationships with Finance, Accounting, Operations, Sales, and C-suite leaders at client companies. Prepare data-driven business reviews (QBRs/EBRs) that clearly show the ROI Glimpse delivers, turning platform activity into a compelling value story for clients. Spot upsell and cross-sell opportunities and close these deals. Work with Account Management Leadership to design the account management framework, including playbooks, templates, and scalable processes as Glimpse expands.

Customer Experience ManagerJoin Glimpse as we redefine customer experience in the CPG sector! Located in New York City, this full-time, in-person role is your opportunity to lead the success of our mid-market and enterprise customers.About GlimpseGlimpse stands at the forefront of AI technology for Consumer Packaged Goods (CPG) brands. We automate essential back-office processes such as deductions management, revenue recovery, and cash application. Since our inception in April 2024, we've rapidly grown to serve over 200 clients and secured $52 million in funding from esteemed investors like a16z, 8VC, and Y Combinator.Our AI agents efficiently handle deduction data retrieval, charge validation, cash application automation, and dispute resolution for invalid claims. For instance, a single Glimpse agent successfully reviewed 17,000 deductions in less than 24 hours, uncovering over $10 million in recoverable revenue for a $1 billion CPG brand.Role OverviewAs a Customer Experience Manager, you will take charge of ensuring our customers' success on our platform. This dynamic role requires hands-on project management to facilitate data integrations, coordinate with customers for the necessary materials for dispute processing, and proactively drive customer satisfaction and success.You will also continuously enhance the customer experience by identifying areas for improvement, eliminating manual processes, and streamlining operations. This individual contributor role suits those who excel in ambiguous environments, act swiftly, and are passionate about transforming complex operational challenges into effective solutions.Key ResponsibilitiesOversee the post-sale journey for mid-market and enterprise clients, ensuring quick time-to-value while keeping customers engaged and achieving measurable results.Manage complex onboardings that involve multiple stakeholders, working across internal teams and customer contacts to resolve data integration issues.Proactively engage with customers to gather essential context and materials for effective dispute workflows.Monitor customer health and usage, identify potential risks early, and intervene proactively to mitigate issues.Handle incoming support requests and escalations, responding promptly and effectively, while knowing when to involve other teams.Identify manual tasks and develop systems to automate or enhance these processes over time.Translate customer feedback into actionable insights for product development, acting as the voice of the customer within our engineering and product teams.Collaborate with Account Managers on renewal and expansion discussions using customer adoption and health metrics.Desired QualificationsTop Qualities We SeekThe ideal candidate will possess a strong passion for customer success, exceptional project management skills, and a proactive approach to problem-solving. We are looking for individuals who can navigate ambiguity and deliver results swiftly.

Job DescriptionAre you passionate about exploring career opportunities with Glimpse but don't see a specific role that fits? We invite you to connect with us! We are always on the lookout for talented individuals who can contribute to our team's success.Ideal QualificationsDemonstrated experience in highly collaborative, cross-functional roles.Availability to work in our New York City office five days a week.Why Work At Glimpse?Glimpse is at a thrilling juncture of growth, having rapidly scaled from 0 to 100 customers in just 8 months, thanks to our strong product-market fit. We embrace a culture of high agency and are on a trajectory of rapid expansion. Our office operates primarily in-person, fostering a tight-knit community where early hires can make a significant impact on our trajectory.

Job DescriptionGlimpse is seeking dynamic and driven individuals to join our team as Sales Development Representatives. In just 12 months, we have rapidly expanded from 0 to 200 customers, and we’re looking for tenacious team members ready to help us scale further. As an early addition to our team, you will not only meet critical milestones but also play a vital role in establishing foundational processes within our organization. With demonstrated success, this position has the potential to evolve into various roles including Field Sales, Account Executive, Customer Success Manager, or even an SDR Team Lead.

Job OverviewGlimpse is on the lookout for dynamic and driven individuals to become our pioneering Account Executives. After an impressive trajectory of acquiring 100 customers in just 8 months, we are facing an overwhelming influx of opportunities. In this pivotal role, you will not only be tasked with closing deals but also play a vital role in shaping our sales strategy as we evolve from founder-led initiatives to a scalable sales framework in 2025. You will experience both our rapid sales cycles and larger ACV contracts. As one of our early team members, your deep understanding of our platform will be crucial in providing valuable feedback to enhance our offerings.

About GlimpseAt Glimpse, we empower top-tier consumer brands to enhance their retail cash flow through innovative AI agents that automate essential financial workflows such as revenue recovery, accounting reconciliation, and trade spend management. Our impressive portfolio includes over 200 leading brands in the food, beverage, health, and beauty sectors, including IQ Bar, Sauz, Bero, and many more.About the RoleWe are on the lookout for a dynamic Enterprise Account Executive to spearhead new business development within our most significant and strategic accounts. Reporting directly to the VP of Sales, your primary responsibility will be to drive net new revenue by identifying, engaging, and closing intricate deals with major brands across the US in the food, beverage, health, and beauty sectors. You'll play a critical role in exceeding sales quotas by executing a disciplined, multi-stakeholder sales strategy, and you will contribute significantly to establishing Glimpse's enterprise business as we aim for eight-figure revenues this year.What You'll DoManage the complete enterprise sales cycle — from executive-level discovery to complex negotiations, procurement, and closure — focusing on fewer, high-value, long-term deals.Drive new revenue growth by identifying and engaging strategic prospects within major CPG brands, fostering relationships across finance, accounting, operations, and C-suite stakeholders.Lead multi-threaded deals with discipline — managing various stakeholders, navigating procurement and legal processes, while maintaining sales momentum throughout extended cycles.Create and implement account plans that align Glimpse's value proposition with each prospect's specific financial workflows, business objectives, and organizational structure.Utilize a structured enterprise sales methodology — employing MEDDPICC/Challenger and executive selling principles to rigorously qualify and advance deals with precision.Collaborate with sales leadership and product teams to define enterprise structure, pricing, and positioning, while relaying market intelligence back into our product roadmap and go-to-market strategy.Develop and formalize the enterprise sales playbook, establishing frameworks, processes, and benchmarks that will shape Glimpse’s upmarket scaling efforts.Represent Glimpse at industry events and conferences, enhancing our visibility and building pipeline with key brands and buyers in the market.

Role overview The Project Manager at City of New York plays a key role in guiding municipal projects from early planning stages through to completion. The position centers on coordinating teams, managing project schedules, and making sure resources are used efficiently to achieve defined goals. What you will do Monitor project progress and ensure initiatives remain on schedule Facilitate clear communication among stakeholders and team members Allocate resources and adjust project plans to meet deadlines Contribute to strategic planning for city initiatives Location This position is based in New York City.

Anrok stands at the forefront of tax automation, empowering businesses to thrive in the global market while simplifying compliance challenges.With the digital economy witnessing a remarkable 6x growth over the past decade, software companies are transitioning from a carefree sales tax approach to needing meticulous monitoring of exposure, precise rate calculations, and timely filing across 20+ US states and numerous countries. This shift poses a significant challenge for organizations aiming to engage customers on a global scale.Anrok addresses these complexities by seamlessly integrating with billing and payment systems, automating tax monitoring, calculations, and filing processes in a comprehensive manner. Our unified platform navigates the ever-evolving landscape of tax legislation at municipal, state, and federal levels, allowing companies to concentrate on growth rather than compliance hurdles.Our esteemed clientele includes:40% of the top 50 AI companies as per Forbes20% of the top 100 Cloud companies as per ForbesLeading firms such as Notion, Anthropic, and CursorWe are on a mission to make compliant digital commerce accessible for businesses of all sizes, supported by over $100M in funding from prominent investors including Spark Capital, Sequoia, Index, and Khosla Ventures.As Anrok rapidly expands, we are seeking an Account Manager to play a pivotal role in our growth strategy. You will oversee a portfolio of existing Anrok sellers, providing consultation to help them navigate global sales tax risks as their revenues increase. Collaborating closely with our Head of Activation and senior leadership, you will refine our growth sales strategies and implement initiatives to enhance the seller experience.

At Profound, we are dedicated to empowering businesses with the knowledge and control necessary to navigate their AI presence effectively. As an Account Manager, you will collaborate closely with our Sales, Product, and Engineering teams to meet customer requirements, boost platform adoption, and drive impactful results through strategic consultations, success planning, and dedicated support.In this role, you will act as a trusted advisor, guiding clients through the evolving landscape of AI and search technologies. You will share valuable insights, best practices, and actionable strategies that will elevate their AI visibility and help them make informed decisions using the Profound platform.Key ResponsibilitiesManage a portfolio of 40 to 50 accounts, ensuring renewal and expansion revenue goals are met.Work alongside the Engagement Management team to oversee the customer lifecycle from onboarding through to renewal, identifying opportunities to enhance product adoption and value.Gain a comprehensive understanding of each customer's objectives, workflows, and organizational structure to position Profound as an essential partner.Create organizational maps of customer deployments to strengthen relationships and maximize impact.Develop and maintain a pipeline of renewals, cross-sells, and upsells to achieve monthly and quarterly revenue targets.Lead commercial discussions, including executive business reviews and negotiations for multi-product renewals and upsells.Utilize CRM data and pipeline management best practices to forecast accurately, ensuring transparency and accountability.Collaborate across departments with Product, Engineering, and Engagement Managers to provide a seamless customer experience and uncover insights that promote adoption.

Role overview The City of New York is seeking a Program Manager to coordinate and oversee initiatives that support the well-being of New Yorkers. This role involves guiding programs from planning through execution, with a focus on meeting community needs and strengthening public services. What you will do Lead multiple projects designed to improve quality of life across the city Coordinate efforts between departments and stakeholders to keep programs on track Apply project management skills to ensure timely and effective delivery of services Support strategic planning and help shape programs that respond to community priorities Location This position is based in New York City.

As a Campaign Manager, you will play a pivotal role in strategizing and executing impactful campaigns that resonate with our diverse communities in New York City. Your expertise in campaign management will help drive public engagement and awareness on key initiatives. This position requires a proactive approach, exceptional communication skills, and a passion for public service.

Join the City of New York as an Auditor and play a crucial role in ensuring financial integrity and compliance within municipal operations. You will perform audits of various departments, assess financial records, and provide recommendations to enhance operational efficiency.

About Us:TransPerfect is a global leader dedicated to empowering businesses to thrive in the international marketplace. With our extensive suite of language and business support services, we facilitate seamless communication and globalization across diverse sectors. Our offerings include top-notch translation, multicultural marketing, website globalization, legal support, and innovative technology solutions tailored to meet our clients' needs.Your Role:As an Account Manager, you will play a pivotal role in cultivating new business relationships while providing exceptional support to our existing clients.Key Responsibilities:Conduct in-depth research to identify prospective clients through various channels, including online resources, trade shows, referrals, and industry directories.Create and maintain comprehensive spreadsheets detailing prospective client information, such as names, titles, contact details, and other relevant data.Design and implement targeted mailing campaigns to engage prospective clients using updated databases.Initiate cold calls to potential clients to introduce our services and generate interest.Utilize creative problem-solving to enhance our new business development strategies.Negotiate rates and timelines with clients, ensuring mutually beneficial agreements.Educate both prospective and current clients about our translation process, including pricing, turnaround times, and insights into competitors.Collaborate with production teams to guarantee that all projects are executed with precision and attention to detail, resulting in high-quality deliverables.Regularly follow up with clients to assess their satisfaction regarding service delivery and quality.Stay informed about the industries TransPerfect serves, including key players, trends, and relevant current events.Participate in special projects or additional duties as assigned.

We are seeking a highly skilled Senior Project Manager to join our dynamic team at the City of New York. As a Senior Project Manager, you will play a pivotal role in overseeing and executing various projects that enhance city operations and improve public services. You will be responsible for managing project timelines, collaborating with stakeholders, and ensuring that all projects align with the city’s strategic objectives.

Join the City of New York as a Senior Project Manager, where you will lead critical projects that shape the future of our vibrant communities. In this role, you will collaborate with various stakeholders to ensure project objectives are met efficiently and effectively. Your leadership will drive project success while adhering to budgetary and timeline constraints.

Role overview The Senior Project Manager at the City of New York leads complex city projects from initial planning through completion. Based in New York City, this position focuses on delivering results on time and within budget, while coordinating efforts across multiple departments. The role requires close collaboration with stakeholders to keep each initiative moving forward. Key responsibilities Manage the entire project lifecycle for major city initiatives Track progress to ensure deadlines are met and budgets are maintained Promote collaboration among teams and departments Work with stakeholders to align on project goals Impact This position plays a central role in shaping projects that affect New York City. Strong leadership and clear communication help set the standard for how city initiatives are delivered and maintained.

About GlimpseAt Glimpse, we empower top consumer brands to optimize their retail cash flow through innovative AI solutions. Our automated finance workflows streamline essential processes such as revenue recovery, accounting reconciliation, and trade spend management. We proudly collaborate with over 200 leading brands in food, beverage, health, and beauty, including notable names like IQ Bar, Sauz, and Bero.About the RoleWe are on the lookout for a pioneering Deployment Strategist to guide our most intricate enterprise clients through the entire process of problem discovery, solution scoping, successful deployment, and delivering measurable value.In this role, you will gain deep insights into consumer packaged goods (CPG) and retail systems specific to our enterprise customers, converting complex real-world workflows into precise technical requirements. You will collaborate with our engineering team to implement Glimpse’s AI solutions, ensuring seamless alignment between external and internal teams.The ideal candidate will possess a unique blend of technical expertise, customer-centric empathy, systems-oriented thinking, and strong project management skills.ResponsibilitiesLead discovery sessions with enterprise clients to identify pain points, existing workflows, limitations, and criteria for success.Transform ambiguous problems into clear requirements, milestones, and documentation for cross-functional teams encompassing customer, product, and engineering.Collaborate on solution design with clients and our engineering teams (including workflows, integrations, configurations, and edge cases).Ensure alignment among stakeholders on project scope (including what is included, timelines, resources, risks, and dependencies).Oversee cross-functional implementation: synchronize efforts from engineering, product, operations, and customer teams to achieve desired outcomes.Manage production deployment: including configuration, testing, rollout planning, and post-launch refinements.Communicate impact and results to both operational users and executive sponsors through progress updates, impact reports, and next-step suggestions.Work closely with Sales and Product teams to share customer insights, shape the product roadmap, and enhance our deployment playbook.Desired QualificationsEssential Skills:Minimum of 3 years of experience in customer discovery within ambiguous environments (such as founders, early-stage product managers, or deployment strategists).

Account Executive - New York CityRevenue - WeatherBugAbout UsWeatherBug, part of GroundTruth, is a leading platform providing hyperlocal and live weather data along with proactive weather alerts to our consumers. With over 15 million unique users monthly across various platforms, our mission is to deliver environmental intelligence that enhances everyday life. Our app has been recognized as a top-rated weather application, earning accolades such as the best weather app by MediaPost’s Appy Awards in 2019. GroundTruth leverages real-world behavior insights to drive effective marketing strategies that yield measurable results.Discover more at: www.weatherbug.comAt GroundTruth, we pride ourselves on our innovative culture and exceptional talent, consistently recognized as one of Ad Age’s Best Places to Work for 2021, 2022, 2023, and 2025! Explore the benefits of joining our dynamic team here.About YouWe are seeking a results-driven sales leader to cultivate WeatherBug’s custom partnerships and leverage our first-party data for brands and agencies. This role emphasizes consultative selling and delivering substantial value to our clients, particularly targeting Hold Cos based in NYC.Your ResponsibilitiesBuild and nurture strong relationships with key Hold Cos in New York CityDrive new business acquisition through outstanding cold calling and prospecting skillsIdentify and develop new market opportunities for WeatherBugExhibit creative problem-solving capabilitiesAchieve or surpass sales quotas on a monthly and quarterly basisEngage with senior agency and client decision-makers, presenting sales opportunities within the expanding mobile marketing sectorConduct at least five client meetings weekly, embodying a “Pitch a Day” approachEffectively communicate WeatherBug’s value propositionManage your sales territory with a structured plan, prioritizing opportunities, maintaining a robust sales pipeline, and following up on leads promptlyCollaborate closely with internal teams (including Operations and Account Management) to ensure top-notch client servicePosition WeatherBug as a thought leader within the advertising ecosystem.Your QualificationsThis is an ideal candidate profile; we recognize that few candidates meet all criteria. If you fulfill most of the requirements, we encourage you to apply.

About You: As an Affiliate Account Manager, you excel in achieving the ideal harmony between client satisfaction and team performance. Your strategic and analytical mindset has equipped you with significant experience in affiliate and influencer marketing across both agency and brand environments. A self-starter at heart, you effortlessly navigate through uncertainty, consistently delivering data-driven solutions that benefit both clients and team members. Your relentless pursuit of growth and challenges is matched only by your ability to inspire this same mindset within your team. Key Responsibilities: Manage, negotiate, develop, and cultivate affiliate partnerships for a diverse range of clients. Generate weekly and monthly performance reports to assess partner activity and optimization opportunities, presenting insights to clients. Develop strategies to boost performance through testing commission structures, dynamic attribution modeling, and cross-channel analysis. Streamline workflows and processes, adapting as necessary for maximum productivity. Oversee daily operations within the affiliate network.

Join bubble as an Associate Account Manager, where you'll play a pivotal role in cultivating client relationships and ensuring their success with our platform. This position demands strong communication skills, a proactive approach to problem-solving, and the ability to navigate complex account management scenarios.Your responsibilities will include collaborating with clients to understand their needs, providing tailored solutions, and ensuring optimal service delivery. If you are passionate about client success and eager to grow within a dynamic team, we invite you to apply!