Data Operations & Support Specialist/Analyst/Senior Analyst

Role OverviewThe Data Operations & Support Specialist plays a pivotal role in ensuring the efficient functioning of our data systems by providing timely technical application support. This position is crucial for problem-solving and monitoring activities during operational hours to maintain an optimal environment for our supported systems, thereby ensuring s…

We are seeking a skilled Data Integration Specialist / Analyst / Senior Analyst to design and develop our ETL and ELT environments. In this role, you will create processes, programs, and scripts to extract data from various source systems and manage its integration into our database tables. A robust understanding of data warehouse architecture is essential for success in this position. Core Responsibilities:• Gather and analyze ETL requirements.• Create, test, and support processes for data extraction, transformation, and loading from source systems to our Data Warehouse and Data Marts.• Design processes that ensure compliance with service level agreements regarding data timeliness and frequency.• Evaluate and enhance existing solutions, including physical model optimization and query tuning.• Provide mentorship to junior team members on best practices in data integration development.• Analyze and enhance performance of queries and solutions, optimizing physical models as necessary.• Create documentation for project deliverables.• Efficiently utilize Online Data Processing Tools.

Role OverviewThe Data Business Analysis Specialist plays a crucial role in shaping the data strategy solutions tailored to our organizational needs. This position collaborates closely with product owners to strategize the delivery of these innovative solutions.Key Responsibilities• Gather and analyze new requirements, translating Data Business Requirements into Technical Solutions through effective engagement with stakeholders.• Design and implement technical solutions while providing ongoing support to Product Owners throughout the process.• Utilize Data Warehouse Tools to address various organizational needs, ensuring the delivery of effective operational solutions.• Maintain comprehensive documentation of all changes and activities throughout implementation phases.• Uphold ethical data handling practices, ensuring compliance with company policies, internal controls, and relevant data protection legislation and standards.• Identify and propose opportunities for process efficiency and improvement, crafting business proposals to communicate and implement necessary changes. Core Competencies:• Performance Excellence• Collaboration & Synergy Building• Adaptability & Resilience• People-Centric Approach Technical Skills:• Strong numerical and analytical abilities• Proficiency in statistical tools and technologies for data analysis• Familiarity with various Data Tools and Data Flow• Experience with Data Warehousing (DWH)• Background in Business Analysis and Solution Design• Capability to identify trends, recognize variances, and highlight exceptions, risks, and opportunities Domain Knowledge:• Preferred Bachelor's degree in Computer Science or Computer Engineering• Banking industry experience is a plus• Involvement in large-scale Data projects is beneficial.

Join mylo, the innovative consumer finance division of B.TECH, as we transform the financial landscape in Egypt. We are on the lookout for a passionate and results-driven Senior Reconciliation & Settlement Analyst to enhance our reconciliation and settlement processes with a diverse range of financial partners, including banks and payment processors. In this critical role, you will leverage your extensive knowledge of financial operations and risk management to ensure the accuracy and efficiency of all transactions.As a key member of our team, you will: Manage the end-to-end reconciliation of financial transactions across various payment gateways and digital wallets. Validate daily settlements with precision using payment scheme files and internal records. Ensure compliance with all settlement regulations while supporting internal and external audits. Create and maintain insightful financial reports to drive transparency and facilitate informed decision-making. Oversee account balances and fund allocations to optimize payment operations and reduce costs. Investigate and resolve discrepancies to uphold the integrity of financial data. Work collaboratively with Finance, Treasury, and Customer Support to address payment-related challenges. Coordinate with the Chargeback team on dispute resolution. Establish robust risk controls to avert discrepancies or fraudulent activities. Develop and implement strategies to enhance reconciliation accuracy for our merchants and financial partners. Engage with banking partners to resolve outstanding issues and field inquiries. Communicate with technical support teams to report and address system-related issues.

About UsXenon7 partners with leading global enterprises and innovative startups to craft cutting-edge technology solutions that have a significant impact. Our expertise encompasses Web Development, Data Analytics, Artificial Intelligence, Infrastructure, and large-scale enterprise platforms. By merging profound technical insight with agile methodologies, we empower our clients to facilitate digital transformation, expand their operations, and achieve sustainable growth. Whether we’re enhancing the capabilities of established banks or pioneering solutions for disruptive startups, our mission is to deliver advanced, future-ready solutions that address today’s most intricate challenges.About The ClientBecome a part of one of Egypt’s premier financial institutions, celebrated for its extensive range of banking services, including Retail, Corporate, and Islamic Banking. This institution is rapidly expanding and is heavily investing in digital transformation to modernize its platforms and elevate customer experiences. This is your chance to be involved in an avant-garde journey where technology meets banking at scale.Key Responsibilities● Gather and assess business demands across various departments.● Project future IT/business needs based on established Squads plans.● Serve as a liaison between business units and IT/delivery teams.● Comprehend business priorities and translate them into actionable requirements.● Oversee the intake process for new demand requests.● Evaluate feasibility, strategic alignment, and resource availability.● Collaborate with stakeholders to prioritize demands based on business value, urgency, and capacity.● Align demand with available IT or delivery resources.● Identify resource gaps and propose resourcing strategies.● Ensure all demands adhere to governance protocols.● Monitor status, approvals, and maintain regular communication with stakeholders.

About Us:At xenon7, we pride ourselves on connecting elite tech talent with unparalleled opportunities. We collaborate with both established enterprises and innovative startups on transformative projects that leverage cutting-edge technologies across various IT domains, including Data, Web, Infrastructure, and AI. Our expertise in developing IT solutions and providing on-demand resources empowers our clients to drive innovation and achieve substantial business growth. Whether we are supporting global corporations or partnering with pioneering startups, our commitment is to deliver advanced solutions that address the most pressing challenges of today.About the Client:Join one of Egypt’s leading financial institutions, recognized for its comprehensive range of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global footprint spanning over 50 branches and correspondents, we cater to a diverse and evolving clientele. As we embark on an ambitious digital transformation journey, we are dedicated to employing the latest technologies to create a state-of-the-art data architecture that will enhance our performance and service delivery.Job Summary:We are on the lookout for a skilled and meticulous Senior Business Analyst specializing in Non-Core Banking Systems. This role is vital in bridging the gap between business requirements and technological solutions. The ideal candidate will spearhead requirements gathering, process analysis, and the design of solutions for enterprise applications such as ECM, CRM, HR, and automation platforms. You will play a crucial role in ensuring that IT initiatives align with our strategic objectives and deliver substantial value to the organization.Key Responsibilities:Engage with business stakeholders to gather, document, and analyze requirements for non-core applications.Facilitate workshops and meetings to outline business processes, workflows, and system enhancements.Develop comprehensive business requirements, functional specifications, and use cases.Collaborate closely with developers, testers, and integration teams to ensure precise solution delivery.Conduct gap analysis and recommend innovative solutions to enhance efficiency and compliance.Assist in testing activities, including test case preparation, execution, and validation.Support change management by preparing user documentation and conducting training sessions.Ensure IT solutions align with business goals, regulatory standards, and security policies.Act as a subject matter expert (SME) for non-core applications, providing ongoing support to stakeholders.Stay abreast of industry best practices, emerging technologies, and regulatory changes affecting banking systems.

About Us:At Xenon7, we connect top-tier tech talent with exceptional opportunities. Our collaborations with prominent enterprises and innovative startups focus on thrilling, state-of-the-art projects utilizing the latest advancements in IT, including Data, Web Development, Infrastructure, and AI. We excel in crafting IT solutions and providing on-demand resources, allowing us to engage in transformative initiatives that foster innovation and drive growth. Whether empowering global corporations or partnering with pioneering startups, we are dedicated to delivering sophisticated solutions that tackle today's most complex challenges.About the Client:Become a part of one of Egypt's leading financial institutions, celebrated for its comprehensive array of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a robust international presence through over 50 branches and partnerships, we cater to a diverse and dynamic clientele. As we initiate a revolutionary digital transformation, we are committed to harnessing cutting-edge technologies to establish a modern data architecture that will enhance our operational performance and service delivery.

As a Senior Technology Operations Engineer, you will play a critical role in providing top-notch technical support to our end-users. Your responsibilities will include troubleshooting hardware, software, and connectivity issues while ensuring a seamless technology experience. You will be responsible for installing, configuring, and updating essential software applications on end-user devices.Additionally, you will conduct thorough hardware diagnostics and repairs on desktops, laptops, and printers, while also managing Hyde Park’s servers and network infrastructure. Your expertise will be vital in administering and troubleshooting our email systems, network connections, and server-related issues.You will monitor LAN/WAN performance, providing second-level support for all IT-related challenges, ensuring the reliability and availability of our IT systems and services. This role also includes setting up new user accounts, managing password issues, and supporting management with all IT-related tasks.You will be responsible for managing all IT assets, performing regular checks and maintenance on computer equipment, and maintaining an up-to-date register of all IT assets.

B.TECH is the innovative force behind the transformation and digitization of the retail industry, dedicated to revolutionizing how technology interacts with consumers. As the driving engine of B.TECH, we have established ourselves as a leader in the Egyptian retail landscape, striving to become the foremost omni-channel platform for consumer electronics and appliances in the region. Joining our team means immersing yourself in a dynamic startup atmosphere while benefiting from the stability of a well-established company that consistently demonstrates robust growth. You will collaborate with a forward-thinking, customer-centric team committed to pioneering digital retail in the Middle East.The Senior People Services Specialist plays a crucial role in the comprehensive execution of core People Operations and personnel services. This position ensures operational excellence, legal compliance, and seamless collaboration with governmental entities and labor law offices. Working closely with the People Services Partner, this role will oversee the effective delivery of HR services, serving as a vital operational foundation within the People Operations function.Key ResponsibilitiesPeople Operations & Personnel AdministrationManage and execute the onboarding and offboarding processes for employees, ensuring all necessary documentation is completed.Maintain precise and current employee records across HR systems and personnel files.Prepare, issue, and administer various HR letters (employment letters, salary certificates, experience letters, etc.).Ensure the accuracy and consistency of employee data across all systems and files.Labor Law & Government RelationsAddress all labor law-related requirements and requests efficiently.Conduct regular visits and follow-ups with labor law offices and governmental authorities.Oversee social insurance registration, deregistration, and updates in collaboration with relevant entities.Ensure compliance with local labor laws and statutory obligations.Coordination & OperationsCollaborate closely with internal stakeholders (Finance, Payroll, Legal, IT) to support People Operations processes.Ensure timely completion of operational actions within agreed service level agreements (SLAs).Assist with audits, inspections, and official inquiries related to personnel and labor compliance.Process & ComplianceEnsure all People Services processes adhere to internal policies and local regulations.Identify operational gaps, recurring issues, or risks and proactively suggest improvements.Support the ongoing enhancement of People Operations workflows and documentation.QualificationsWe are looking for candidates with a strong HR background, preferably in a tech or retail environment. A thorough knowledge of labor laws and compliance is essential. Excellent organizational and communication skills are a must, along with the ability to work collaboratively in a fast-paced environment.

Mylo is an innovative fintech platform committed to empowering millions of individuals and businesses by providing accessible and responsible financial solutions. Whether you're purchasing a mobile device, updating your wardrobe, booking a flight, investing in home comforts, or managing educational expenses, Mylo allows you to buy now and pay later at thousands of locations throughout Egypt. Originating from B.TECH, Egypt's foremost electronics and appliances retailer with over 27 years of expertise in buy now, pay later solutions, Mylo inherits a strong legacy of trust and innovation in the fintech sector. All Mylo products adhere to Sharia-compliance, ensuring that our financial practices are ethical and inclusive.As a Senior Data Insights & Business Intelligence Specialist, you will:Lead the development and execution of advanced dashboards and visualizations that drive business insights.Conduct comprehensive analyses to identify business opportunities and evaluate potential risks.Collaborate with cross-functional teams to define key performance indicators (KPIs) and formulate data strategies.Design and maintain robust data models and ETL processes.Mentor junior analysts and promote the adoption of best practices in data analytics.

b_labs serves as the transformation and digitization division of B.TECH, dedicated to revolutionizing the industry landscape. We lead technological innovations at B.TECH, a pivotal player in the Egyptian retail sector. By becoming part of b_labs, you will immerse yourself in a collaborative startup culture while benefiting from the stability of a company that consistently achieves robust growth. You will join a forward-thinking, customer-centric team with an ambitious vision to become a leader in digital retail across the Middle East.The Role: We are seeking a Senior Data Scientist to spearhead the technical strategy for our decision-making engines. You will work at the confluence of Data Science and Software Engineering, crafting scalable systems that drive various business functions—from Growth & Pricing to Underwriting & Collections. Your role will evolve beyond mere model development to architecting dependable, reproducible MLOps pipelines that facilitate real-time financial decision-making.

Envision Employment Solutions is actively seeking Senior Data Strategy Consultants to join our esteemed partner, a globally recognized leader in IT Services and Consulting.Job Overview:We are on the lookout for a seasoned and dynamic Senior Consultant to enhance our Data Strategy and Consulting team. The ideal candidate will possess an extensive background in data strategy, governance, and analytics, enabling them to facilitate data-driven decision-making across organizations. This role will require leading intricate projects and collaborating closely with clients to craft and execute effective data strategies. Key Responsibilities:Data Strategy Development:Architect and implement comprehensive data strategies that are in sync with clients' business goals.Evaluate existing data capabilities and deliver actionable insights to bolster data-driven decision-making.Create strategic roadmaps for data management, analytics, and governance initiatives. Data Governance:Establish and execute data governance frameworks to uphold data quality, integrity, and security.Define and enforce organizational data standards, policies, and procedures.Collaborate with cross-functional teams to maintain compliance with data regulations and industry benchmarks. Client Consulting:Engage with clients to identify their data-related challenges and propose customized consulting solutions.Facilitate workshops, training sessions, and presentations to promote data governance best practices among clients.Lead client engagements, manage stakeholder expectations, and provide top-tier consulting services. Project Management:Oversee multiple projects concurrently, ensuring timely delivery within scope and budget.Lead and coordinate with internal teams to guarantee project deliverables.Monitor project progress, identify risks, and implement necessary mitigation strategies. Thought Leadership:Stay informed on industry trends, emerging technologies, and evolving regional and global data regulations, along with best practices in data management and governance.Mentor and guide a team of consultants and analysts to foster their professional growth.

mylo-btech, a fintech platform based in New Cairo City, helps individuals and businesses across Egypt access responsible financial solutions. As a subsidiary of B.TECH, the company builds on nearly three decades of experience in buy now, pay later services. All offerings are Sharia-compliant, supporting ethical and inclusive finance for a broad customer base. Role overview The Fraud Analyst joins the risk team to protect digital financial products from fraudulent activity. This position is designed for early-career professionals who have hands-on experience in fintech or digital-first settings. A background in traditional banking is not required, but interest in fraud detection and prevention is important. What you will do Fraud Monitoring & Detection: Monitor transactions and customer behavior for suspicious or fraudulent activity Review alerts generated by fraud detection systems and conduct manual checks Identify emerging fraud trends in payments, cards, digital onboarding, and account takeovers Investigation & Case Management: Investigate suspected fraud cases from start to finish Document findings and outcomes in detail Recommend actions such as blocking transactions, suspending accounts, or escalating cases as needed Fraud Controls & Prevention: Assist in implementing and refining fraud prevention rules and controls Contribute to prevention initiatives across products and customer journeys Help update standard operating procedures and workflows related to fraud Cross-Functional Collaboration: Work closely with teams in Commercial, Operations, Product, Tech, Customer Support, and Risk Share insights on fraud risks when new features launch or processes change Reporting & Insights: Prepare basic fraud reports and dashboards Track fraud trends, volumes, and loss metrics Escalate high-risk issues quickly Location This role is based in New Cairo City, Cairo Governorate, Egypt.

Engage with product design and engineering teams to identify and analyze their needs effectively.Research and propose cutting-edge statistical models for comprehensive data analysis.Present insights and findings to key business stakeholders to drive informed decision-making.Facilitate smarter business processes by implementing analytics solutions that yield actionable insights.Stay abreast of the latest technical advancements and industry trends.Collaborate closely with the lead data scientist to determine, specify, and prioritize deliverables for various business use cases.Your role as a Data Scientist will involve working within an agile team, focusing on enhancing customer experiences through machine learning and predictive statistical modeling.Address complex data challenges and devise innovative data solutions with a disruptive mindset.Design, deploy, and evaluate predictive models and advanced algorithms that inform business strategies.Contribute to data architecture decisions and work alongside technology teams to implement data models effectively.Conduct data processing tasks including statistical analysis, variable selection, and dimensionality reduction.

Role overview The Senior Operations Executive at HPD Careers will play a central role in shaping and guiding operational strategies across several departments in New Cairo City, Cairo Governorate, Egypt. This position requires a mix of leadership and analytical thinking to help move business goals forward and foster teamwork throughout the organization. What you will do Oversee and refine operational strategies for different departments Spot opportunities for process improvements and put them into action to boost efficiency Work closely with teams to encourage a collaborative atmosphere Support progress toward business objectives by making data-driven decisions Requirements Background in operations management or a related area Strong leadership skills and the ability to analyze complex situations Demonstrated success in improving processes and promoting team collaboration

Join our dynamic team as a Senior Banking Application Support Specialist. In this role, you will leverage your expertise to provide exceptional support for banking applications, ensuring seamless operations and user satisfaction. Your responsibilities will include troubleshooting technical issues, coordinating with development teams, and implementing solutions to enhance application performance.

mylo is an innovative fintech platform committed to empowering millions of individuals and businesses through accessible and responsible financial solutions. Whether financing a mobile device, upgrading your wardrobe, booking travel, furnishing your home, or supporting your child's education, mylo enables you to buy now and pay later at thousands of retail locations throughout Egypt. As a subsidiary of B.TECH—Egypt's premier electronics and appliance retailer with over 27 years of experience in buy now, pay later solutions—mylo embodies a legacy of trust and innovation in the fintech sector. All mylo offerings are fully compliant with Sharia law, promoting ethical and inclusive financial practices.The RoleWe are seeking a Senior Staff Data Scientist to spearhead the technical strategy for our decision-making engines. You will work at the crossroads of Data Science and Software Engineering, architecting large-scale systems that enhance a variety of business operations—from Growth & Pricing to Underwriting & Collections. Your focus will extend beyond basic model development to designing robust, reproducible MLOps pipelines that facilitate real-time financial decision-making.Key ResponsibilitiesMulti-Domain Technical Strategy: Lead the creation of machine learning solutions across various contexts, ensuring efficient utilization of shared infrastructure for models concerning Credit Risk, Pricing Elasticity, and Collection Optimization.MLOps Architecture: Advocate for the integration of modern Model Serving frameworks and Feature Stores. Design workflows that guarantee feature consistency between training and real-time inference.Engineering Standards: Set high standards for Data Versioning, experimentation tracking, and Hyperparameter Optimization, ensuring reproducibility and readiness for production.Production Deployment: Manage the transition of models from development environments to low-latency production APIs, ensuring proper wrapping, containerization, and seamless integration with backend services.Mentorship: Provide guidance to the team on Python software engineering best practices, including testing strategies, code organization, and performance enhancement.

Role OverviewWe are seeking a dedicated Data Quality and Modeling Assurance Specialist to design, analyze, and implement effective assurance techniques aimed at identifying, diagnosing, and rectifying data issues throughout the Data Life Cycle and Data Model Loading Activities. This role is pivotal in shaping the methodology for Data Integration and Reporting, maximizing the utility of Data Warehouse Models for our organization.Key Responsibilities:Develop, analyze, and implement scripts to facilitate Data Loading operations, ensuring optimal Data Quality across the banking system.Create, analyze, and enhance Quality Data Models for the Data Warehouse to support various banking sectors including Finance, Risk, and Marketing.Utilize Data Quality Tools effectively in collaboration with the Data Integration Team.Assist in analyzing data from diverse sources to ensure its accurate reflection in the Data Warehouse, aligning with business requirements and analyses.Employ Data Quality and Data Lineage Tools for seamless Data Warehouse Model creation in conjunction with Data Integration and Data Governance Teams.Uphold ethical data handling and ensure compliance with company policies, internal controls, data protection laws, and relevant national and industry standards.Oversee the operations of Data Quality Tools to guarantee the Bank’s Data Quality on a scheduled basis.Identify opportunities for process efficiencies and improvements, presenting business proposals to facilitate change.

Join Banque Misr and Revolutionize Banking with AI!At Banque Misr, we are redefining the banking experience through artificial intelligence, enhancing how we cater to our customers and shaping the future of finance. Our deep-rooted legacy and expertise empower us to create a data-driven environment that anticipates customer needs, personalizes interactions, and streamlines operations. We are not just adopting AI; we are implementing it effectively, yielding real-world results that impact the lives of Egyptians. Become part of our dynamic, hybrid team and contribute to this thrilling evolution!Role Overview: We are seeking a seasoned Senior Data Scientist to lead vital projects within our expanding team. Your role will involve collaborating with multidisciplinary teams to craft and deploy state-of-the-art AI solutions. Additionally, you will mentor junior members and play a critical role in shaping our overarching AI strategy. Our core values of agility, human-centricity, social inclusion, and digital transformation guide our endeavors.Key Responsibilities:Lead comprehensive data science projects from ideation to execution.Design and implement sophisticated machine learning models and algorithms.Conduct in-depth data mining and analysis to uncover trends, patterns, and actionable insights.Guide team members in optimizing, deploying, and scaling AI models.Effectively communicate insights and strategic recommendations to senior leadership and stakeholders.Foster innovation in data science methodologies and tools.

Join Envision Employment Solutions as a Senior Data Scientist for one of our esteemed partners, a recognized global leader in IT Services and Consulting.Job Overview:We are looking for a talented and seasoned Senior Data Scientist responsible for designing, developing, and deploying sophisticated machine learning and Natural Language Processing (NLP) solutions, particularly in the realm of large language model applications. The ideal candidate will possess extensive production experience, profound knowledge of transformer architectures, and a demonstrated capacity to spearhead technical projects from initial research to full deployment.Key Responsibilities:Machine Learning & NLP DevelopmentCreate and implement comprehensive machine learning models emphasizing NLP applications.Optimize and deploy large language models including GPT, BERT, and LLaMA tailored for specific applications.Construct, train, and assess deep learning models using frameworks such as TensorFlow, PyTorch, or Keras.Utilize Retrieval-Augmented Generation (RAG) and embedding-based semantic search methodologies.Enhance and fine-tune transformer-based models for summarization, question-answering, and document intelligence tasks.Examine and refine prompt engineering approaches and context efficiency.Data Engineering & PipelinesEstablish data pipelines utilizing tools such as Airflow, Spark, or Dataiku.Conduct data wrangling and preprocessing with pandas and NumPy.Design and oversee feature stores.Integrate and manage vector databases like Pinecone, FAISS, or Chroma.Model Deployment & ProductionCreate and sustain RESTful APIs to serve ML models in a production environment.Deploy scalable AI services and manage Continuous Integration/Continuous Deployment (CI/CD) pipelines.Monitor model performance, detect drift, and manage the model lifecycle.Engage in A/B testing, ensemble blending, and apply interpretability techniques like SHAP and LIME.Statistical & Analytical SkillsUtilize advanced statistical methods, probability theory, and experimental design.Perform hypothesis testing and data-driven evaluations to inform business strategies.Collaboration & IntegrationCollaborate with product and engineering teams to integrate AI solutions into production environments.Work alongside cross-functional stakeholders to deliver scalable AI capabilities.