Team Leader - Offline Merchants at Paytm Payments | Mumbai

Join Paytm Payments as a Team Leader for Offline Merchants in Mumbai, where you will spearhead initiatives to enhance our merchant services. Your leadership will drive our team to exceed operational goals while ensuring excellent customer satisfaction. You will oversee a group of professionals dedicated to building strong relationships with our offline merchant partners, optimizing their experience, and increasing their business potential.

About Us: Paytm is a trailblazer in India's mobile payments and financial services landscape. As the pioneer behind India's mobile QR payments revolution, we create cutting-edge technologies designed to empower small businesses in managing payments and commerce. Our mission is to connect half a billion Indians to the mainstream economy through innovative technology.Expectations/Requirements:1. Drive the growth of distribution and enhance market share within your designated operational area.2. Proven experience in EDC products is essential.3. Identify, recruit, and lead a dynamic sales team to successfully navigate the market landscape.4. Strategically assess market size, scope, and geographies for Area Sales Managers.5. Develop effective communication strategies for disseminating plans and goals to minimize the gap between expectations and delivery.6. Ensure compliance with quality standards as directed by management.7. Conduct thorough audits on team acquisitions and sales performance.8. Manage a substantial team consisting of 2 Team Leaders and 30-40 indirect employees.Must-Have:1. Strong networking abilities and a willingness to travel extensively in your assigned territory.2. Proficient in coaching and mentoring; a quick learner who effectively applies newly acquired knowledge and strategies.Why Join Us: 1. Our team operates within a structured, process-driven environment that emphasizes clarity and is rooted in merit and mutual respect.2. We take pride in our inclusive culture, where fitment is valued just as much as competence.3. This is a rapidly growing segment of the business, engaging with multiple stakeholders across various levels both within and outside the organization.4. We encourage innovation within the bounds of compliance, ethics, and profitability.Compensation:If you are the right fit, we are committed to your financial growth. With over 500 million registered users and 21 million merchants, we are uniquely positioned to democratize credit for deserving consumers and merchants. Be part of India’s largest digital lending narrative!

Role overview The CST Associate position at Paytm Money in Mumbai centers on assisting customers and handling questions related to the Paytm Money platform. The role emphasizes clear communication and a strong focus on delivering quality service with every interaction. What you will do Answer customer inquiries and offer prompt support Guide users as they navigate the platform Work to create a positive experience for each customer Requirements Clear and effective communication skills Genuine interest in assisting others Commitment to providing high-quality support

Join Paytm Money as an Enterprise Risk Manager and play a crucial role in shaping and implementing risk management strategies. You will oversee operations, ensuring compliance and effective risk mitigation across our services.

Role Overview Paytm Money Limited is seeking a Senior Legal Manager for its Mumbai office. This is a non-litigation role focused on managing legal agreements, contracts, and compliance, with a strong emphasis on SEBI's outsourcing policies and related regulatory frameworks. Main Responsibilities Contract Drafting and Negotiation: Draft, review, and negotiate a wide range of commercial agreements, such as vendor contracts, service agreements, NDAs, technology contracts, and SaaS agreements. Work closely with both internal teams and external vendors to finalize agreements that protect company interests. Advanced skills in commercial contract drafting and negotiation are required. Contract Management: Maintain and update the agreement tracker to monitor contract lifecycles, renewal dates, and obligations. Ensure agreements are executed, renewed, and archived on time. Regulatory Compliance (Outsourcing): Oversee compliance with SEBI regulations on outsourcing critical activities. Review vendor agreements for regulatory adherence and coordinate with relevant teams for necessary approvals and disclosures. Stakeholder Communication and Reporting: Prepare regular updates and reports for senior management on contract status, legal risks, and compliance. Respond to queries from internal departments regarding agreements or compliance. Policy Adherence and Process Improvement: Support the development and improvement of legal processes and templates. Assist with internal audits and regulatory inspections related to outsourcing arrangements. Location Mumbai, Maharashtra

About Paytm Payments Paytm is a leading digital payments and financial services platform in India. The company helps consumers and merchants manage utility payments, transfer funds, and access a range of payment options, including Paytm Wallet, Paytm UPI, and Paytm Payments Bank. Merchants benefit from acquiring devices such as Soundbox, EDC, QR codes, and Payment Gateways. Paytm also supports merchant growth through commerce services, advertising on the Paytm Mini app store, and credit products like merchant loans and BNPL, in partnership with financial institutions. Team Overview: QR & Sound Box This team focuses on helping merchants grow and operate more efficiently using Paytm’s QR Code and Sound Box solutions. They work to increase adoption of these technologies among merchants across India, using technology and data insights to support business expansion. Role Overview: Premium Key Account Manager, Team Lead - EDC Location: Mumbai, Maharashtra What You Will Do Build and manage relationships with premium merchants, ensuring effective communication and high service standards in your area. Meet sales targets for a range of payment solutions, including QR codes, EDC devices, POS software, insurance, and other financial products. Drive adoption of Paytm products and support revenue growth. Introduce new business lines and help strengthen Paytm’s brand presence in the market. Resolve merchant issues quickly and professionally. Oversee daily team activities and review deliverables. Gather feedback on existing products and analyze competitor offerings. Lead product deployments at client sites, communicate benefits and best practices, and work to improve customer satisfaction and conversion rates. What We Look For Self-driven individuals who take initiative and work well with minimal supervision. Comfortable navigating ambiguity and adapting to change. Enthusiasm for contributing to a fast-growing organization.

About Us:Paytm is at the forefront of India's digital payments and financial services landscape, dedicated to connecting consumers and merchants through a diverse array of payment solutions. Our offerings include utility payments, money transfers, and multiple Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For merchants, we provide innovative acquiring devices like Soundbox, EDC, QR codes, and Payment Gateways, facilitating payment aggregation via PPI and other banking instruments. Additionally, we enhance merchant success with commerce services through advertising and the Paytm Mini app store. Our expansive platform also allows us to extend credit services like merchant loans, personal loans, and BNPL through our trusted financial partners.Expectations/Requirements:The Key Account Manager (KAM) will primarily focus on acquiring new logos/merchants/brands from large enterprises and corporate accounts, achieving these targets by effectively creating a sales funnel and closing accounts. Key skills for success in this role include:- Adaptability: A positive, creative problem-solver who can navigate challenges with ease.- Focus through the Noise: The ability to eliminate distractions and concentrate on priority tasks.- Persuasion: Skill in presenting concepts and proposals in a compelling manner that resonates with stakeholders and drives action.- Professionalism: A mature and professional demeanor appropriate for various situations.- Sense of Urgency: The capability to prioritize and act decisively to meet deadlines.1. Collaborate on output-driven programs that unify business operations through technology.2. Enhance average revenue per user by maximizing cross-sell opportunities.3. Gain solid 360-degree feedback from peer teams on your support for their objectives, fostering respect that is earned.4. Possess a deep understanding of client and market dynamics.5. Be self-motivated and driven with a passion for high performance.6. Exhibit excellent communication and interpersonal skills.Education: A graduate degree is mandatory; post-graduate qualifications are preferred.Why join us:We are on a mission to integrate half a billion Indians into the mainstream economy, and our shared goal fuels the dedication of everyone in our organization.

Paytm Money is seeking an Assistant Manager for its Surveillance team based in Mumbai, Maharashtra. This role focuses on monitoring daily operations to help protect the platform and its users, with a strong emphasis on compliance and risk management. Key responsibilities Supervise surveillance activities each day to ensure all regulatory requirements are met Work to uphold the integrity of Paytm Money’s financial services Assist in identifying and addressing risks or irregularities in operations Partner with internal teams to enhance operational safeguards Requirements Background in surveillance, compliance, or a similar area within financial services Proactive mindset for solving problems and improving processes Comfortable handling responsibilities in a high-activity environment Strong attention to detail and a sense of accountability

Paytm Payments is a well-known name in India's mobile payments and financial services sector. The company has played a key role in popularizing mobile QR payments and supports small businesses in accepting digital payments. Paytm aims to make payments and commerce more accessible, working toward bringing half a billion Indians into the mainstream economy. Role overview The Customer Acquisition Manager in Mumbai focuses on expanding Paytm's user base. This is a field-based position that involves meeting potential customers and merchants face-to-face to encourage Paytm app installations and guide users through their first UPI transactions. What you will do Engage with 100-150 potential customers daily to promote and install the Paytm app. Assist new users with their first UPI transaction to activate their accounts. Organize and run daily on-ground campaigns in high-traffic areas such as markets and shops. Handle customer objections and deliver clear, concise pitches within two minutes. Collaborate with merchants to support immediate user activation. Requirements Energetic and persuasive communicator who enjoys closing deals. Persistent and able to manage rejection while meeting high outreach targets. Quick-thinking and adaptable in changing situations. Proficiency in Hindi is required for the Mumbai location. Bachelor’s degree required. What success looks like Consistently high daily app installations. Strong activation rates through successful first transactions.

Join Adyen as a Team Lead for Payments Partnerships in our Mumbai office where you will play a pivotal role in driving strategic partnerships in the payments ecosystem. Your leadership will guide a team towards achieving excellence in partner relations, ensuring that we continuously meet and exceed expectations. You will leverage your expertise to enhance our partnerships and help shape the future of payments.

Join Paytm, India's foremost mobile payments and financial services provider, as we revolutionize the commerce landscape! We are at the forefront of the mobile QR payment movement, dedicated to empowering small businesses with innovative payment solutions. Our mission is to integrate half a billion Indians into the mainstream economy through groundbreaking technology.As a Key Account Manager, you will play a vital role in acquiring new enterprise clients and forging strong relationships with merchants and brands. Your expertise in creating effective sales funnels and closing deals will be crucial to our expansion strategy. We are looking for a dynamic individual who can thrive in a fast-paced environment and contribute to our mission.

About Us:Paytm is at the forefront of India's mobile payments and financial services industry. As a pioneer of the mobile QR payments revolution, we develop innovative technologies that empower small businesses in managing payments and commerce. Our mission is to integrate half a billion Indians into the mainstream economy using advanced technology.About the Team:This team focuses on providing offline payment solutions for the Oil and Gas sector, including the payment of oil and gas bills through QR codes and POS systems. We primarily engage with petrol and gas station merchants, overseeing all aspects of sales and operations, onboarding new merchants, and nurturing existing partnerships with PSU and oil marketing companies.About the Role:As a Sales Team Lead, you will be responsible for promoting our products and services, representing our brand, and managing customer relationships from initial outreach to final purchase.Expectations/Requirements:1. Must possess a smartphone, bike, and helmet.2. A strong drive for growth is essential.3. Good market knowledge is required.4. Prior experience in a Channel Sales role is mandatory.5. Must have managed a sales team of at least 5 members.6. Understanding of distribution, expansion, and metrics is crucial.7. Experience in motivating teams to achieve lucrative incentives is necessary.Superpowers/Skills That Will Help You Succeed:1. Over 3 years of experience in channel and distribution sales.2. Proven team management experience.3. Proficiency in Excel and sales-related data tools.Education:A graduate degree or higher, with a preference for postgraduates.Why Join Us:1. Participate in a collaborative, output-driven program that fosters cohesion across various business areas through technology.2. Enhance average revenue per user by leveraging cross-sell opportunities.3. Receive comprehensive 360-degree feedback on your contributions to team goals.

DATAMARK, Inc. is on the lookout for a driven and accomplished Team Leader to join our vibrant team in Mumbai. In this critical role, you will spearhead a dedicated group, ensuring that we meet our operational objectives while delivering exceptional service and support to our clients. Your responsibilities will include overseeing daily operations, streamlining workflows, and cultivating a positive and productive team environment.The perfect candidate will showcase robust leadership abilities and a knack for motivating team performance through effective communication and strategic planning. You will mentor team members, provide training as required, and implement best practices to boost productivity and accuracy.In your role as Team Leader, you will analyze performance metrics, tackle challenges head-on, and ensure that all standards are upheld. You will be instrumental in aligning team objectives with the broader goals of the organization while working closely with management.

About Us:Paytm is at the forefront of mobile payments and financial services in India. As the pioneer of the mobile QR payments revolution, we empower small businesses with innovative technologies to enhance their payment and commerce capabilities. Our mission is to uplift half a billion Indians, integrating them into the mainstream economy through technological advancements.About the Role:We are in search of a dynamic and results-driven Customer Acquisition Executive. This individual will spearhead our on-ground outreach and acquisition initiatives. The ideal candidate will excel in a fast-paced environment, possess exceptional communication skills, and demonstrate a deep commitment to achieving operational excellence.

About Us: Paytm is at the forefront of India's mobile payments and financial services sector, driving the mobile payments revolution. Our technology empowers small businesses by enhancing their payment and commerce capabilities. We are committed to integrating half a billion Indians into the mainstream economy through innovative technology solutions.About the Team: The Oil & Gas team is dedicated to driving the growth of offline transactions and user engagement within the Oil and Gas sector at Paytm.About the Role: As a Team Lead, you will collaborate closely with business partners to understand and manage programs for clients and brands. Your focus will be on accelerating core growth metrics, specifically sales and distribution. You will provide direction and support to a team, ensuring that projects are completed effectively and efficiently while maximizing resource utilization.Key Responsibilities:- Develop and implement strategic plans to achieve sales targets and business growth.- Foster a culture of success and continuous achievement.- Recruit and develop a new team to support expanding business needs and upcoming projects.- Define the optimal sales force structure and coordinate training programs that empower staff to meet sales objectives.- Manage customer expectations to ensure high levels of satisfaction.- Establish sales processes that yield desired outcomes and identify areas for improvement.- Engage merchants by educating them on the benefits of EDC machines, converting them into clients, and managing their accounts.Key Skills:- Minimum 2 years of experience in distribution sales within fintech, banking, or EDC sales.- Exceptional communication, presentation, and relationship-building skills.- Proven ability to manage and execute a sales strategy effectively.- Strong ability to work both independently and collaboratively within a team.Qualifications:- Bachelor's degree in business, marketing, or a related field (MBA preferred).- Strong understanding of the local language is essential.- Self-motivated and goal-oriented, with a track record of independent and team-based work.- Willingness to travel as required for client meetings and industry events.

About Us: Paytm, a trailblazer in the mobile payments and financial services sector in India, is committed to revolutionizing financial transactions for small businesses. Our cutting-edge technologies aim to integrate half a billion Indians into the mainstream economy through seamless payment solutions.About the Team: The Oil & Gas division is pivotal in driving the growth of offline transactions and user engagement within the sector at Paytm.About the Role: As a Team Lead, you will collaborate closely with clients and brands to understand and manage various programs aimed at enhancing core growth metrics, focusing on sales and distribution. You will provide leadership and direction to the team, ensuring efficient and effective project execution while optimizing resource utilization.Key Responsibilities:- Develop strategic plans to boost business growth and achieve sales targets.- Foster a culture of success and continual achievement.- Recruit and build a team tailored to support our growing business needs.- Establish an optimal sales force structure.- Design and implement sales training programs to empower staff and align with company objectives.- Manage customer expectations to ensure high satisfaction levels.- Define sales processes that promote desired outcomes and identify areas for improvement.- Engage with merchants, educating them on the advantages of our Swipe machine (EDC) and managing their accounts effectively.Required Skills:- 2+ years of experience in distribution sales within fintech, banking, or EDC sales.- Strong communication, presentation, and relationship-building skills.- Proven ability to independently and collaboratively execute sales strategies.Qualifications:- Bachelor's degree in business, marketing, or a related field (MBA preferred).- Proficient in the local language.- Self-driven and goal-oriented with a demonstrated ability to work both independently and as part of a team.- Willingness to travel as required for client meetings and industry events.

Job Role: TelecallerJob Location: Goregaon, MumbaiEducation: GraduationAbout Us:Paytm is at the forefront of India's mobile payments and financial services distribution. We are the pioneers of the mobile QR payments revolution in India, dedicated to building innovative technologies that empower small businesses to thrive in payments and commerce. Our mission is to serve half a billion Indians, integrating them into the mainstream economy through cutting-edge technology.About the Team:The collections team acts as a vital liaison between creditors and consumers, responsible for monitoring accounts for overdue payments, reporting collection activities, addressing client inquiries, and devising effective repayment strategies.About the Role:As a Telecaller Associate, you will be tasked with achieving collection targets for your assigned branches. You are expected to meet product-specific collection goals while adhering to all legal guidelines relevant to collection agencies and in-house collections.Expectations/Requirements:1. Meet collection targets set for the assigned branch.2. Achieve product-specific collection targets.3. Ensure compliance with legal guidelines governing the entire collection structure.4. Monitor adherence to legal standards by collection agencies and in-house collectors.5. Uphold the Code of Conduct consistently.6. Vigilantly oversee collection processes to identify and mitigate fraudulent practices.Skills That Will Help You Succeed:1. Minimum of 1 year of relevant experience in a collections role.2. Excellent communication skills.3. Strong negotiation skills with a results-driven mindset.4. Strong relationship-building and leadership capabilities.5. Proficiency in computer applications.6. A growth-oriented mindset.7. Proven track record of success and achievement.8. Openness to experimentation and continuous improvement.Why Join Us:1. Be part of a collaborative, output-driven environment that fosters technological synergy across businesses.2. Enhance revenue per user through increased cross-selling opportunities.3. Receive comprehensive feedback from peers to support their objectives.4. Experience mutual respect within a culture that values earned recognition.

Join Accor Hotels as an Engineering Team Leader, where you will spearhead engineering projects and lead a dynamic team in delivering innovative solutions. This is an opportunity to leverage your expertise to drive excellence in engineering practices, ensuring our operations are efficient and effective.

As a Middleware Architect and Team Leader at Finite HR Consulting, you will spearhead the design and implementation of middleware solutions, guiding a talented team of developers and engineers. This role is pivotal in ensuring the seamless integration of applications and services, enhancing overall system performance and reliability.The ideal candidate will possess a robust understanding of middleware technologies and architectures, and have a proven track record in team leadership. You will be instrumental in driving project success through innovative solutions and strategic planning.

Senior Supplier Support Team LeaderJoin Nivoda as a Senior Supplier Support Team Leader, where you will spearhead the daily operations of our Buyer Operations and Support teams. This hybrid role based in Mumbai involves managing supplier workflows and ensuring the highest fulfillment standards in our global marketplace. Your leadership will be crucial in overseeing the end-to-end lifecycle of purchase orders, from their placement with global suppliers to their arrival at our quality control hubs. You will focus on operational efficiency, process scaling, and delivering exceptional support to our suppliers, ensuring they feel valued and successful on our platform.Key ResponsibilitiesTeam Leadership & Development:Lead and mentor the Buyer Operations and Support teams, fostering high performance and engagement.Encourage a culture of accountability and continuous improvement.Manage team capacity and workload to ensure timely order processing and supplier support.Assist in hiring, onboarding, and training new team members.Purchase Order & Supplier Operations:Oversee the complete lifecycle of purchase orders, ensuring compliance with customer specifications and timelines.Work closely with cross-functional teams to streamline processes and enhance supplier experience.