Manager - Account Management

Join Coface, a leading global credit insurance provider, as a Manager in Account Management. In this pivotal role, you will oversee client relationships, ensuring satisfaction and retention through strategic account management practices. Your expertise will drive growth and enhance our service offerings, aligning with our commitment to delivering exceptional value to our clients.

Join our dynamic team at weekday-1 as an IT Manager. We are seeking an experienced professional who can oversee and enhance our IT operations while ensuring the continuity and security of our systems. Your role will involve managing IT projects, leading a team of IT specialists, and collaborating with other departments to align technology initiatives with business goals.

Join our dynamic team as an HR Manager / Assistant Manager where you will play a pivotal role in fostering a positive and productive work environment. Your expertise in human resources will help us enhance our employee experience and drive our organizational goals. You will be responsible for developing HR strategies, managing recruitment processes, and implementing training programs.

Join Weblee Technologies as an Operations Manager, where you will lead our operations team to optimize processes and enhance productivity. As a key player, you will strategize and implement operational improvements while ensuring exceptional service delivery. Your leadership will guide the team in achieving targets and fostering a culture of continuous improvement.

As a Category Manager at Finite HR Consulting, you will play a pivotal role in driving strategic initiatives and optimizing product categories to enhance our clients' market position. Your expertise will inform decision-making processes regarding product selection, pricing strategies, and promotional activities. This is an opportunity to leverage your analytical skills and market knowledge to influence key business outcomes.

Role Overview Paytm is hiring a Facility Manager to lead the daily operations and upkeep of our Mumbai office. This position ensures the workspace runs smoothly, with a strong focus on safety, maintenance, and creating a positive environment for employees. What You Will Do Oversee all aspects of facility management, including maintenance, repairs, and workspace organization Coordinate activities across the facility to support efficient operations Manage relationships with vendors and service providers Monitor compliance with safety standards and regulatory requirements Work to maintain a safe, comfortable, and productive environment for staff Location This role is based in Mumbai, Maharashtra.

Jiostar is seeking a Manager for the AI & Innovation Operations Management team in Mumbai. This position centers on guiding projects that use artificial intelligence to improve how the organization operates. Role overview The Manager will play a key part in shaping and delivering innovative solutions. The work involves overseeing initiatives that apply AI to streamline processes and support operational goals. What you will do Lead projects focused on integrating AI into business operations Drive efforts to achieve operational excellence through new technologies Support the team in identifying and implementing improvements Location This role is based in Mumbai.

Key Responsibilities:Achieve or surpass sales targets at the enterprise level.Qualify leads effectively and conduct thorough needs assessments, collaborating with technical resources as necessary.Develop engaging client presentations and proposals, and facilitate quarterly business reviews.Engage in high-level discussions with C-suite and VP-level executives.Employ solution-selling and value-selling strategies to successfully navigate the sales process to closure.Expand business opportunities through upselling and nurturing relationships with both new and existing customers.Utilize CRM tools for precise tracking of sales activities and timely status updates.Collaborate with management to provide accurate forecasts, identify trends, and propose actionable solutions to challenges.

Join us at 360hrservices as an Assistant Restaurant Manager or Restaurant Manager, where you will play a pivotal role in ensuring exceptional dining experiences and operational excellence. This dynamic position involves overseeing daily operations, managing staff, and maintaining high standards of food quality and customer service.

Join Turner Townsend as a Project Manager specializing in Design Management, where you will play a crucial role in overseeing and guiding design processes within our dynamic real estate team. Your expertise will be pivotal in ensuring that our projects meet high standards of quality and adhere to timelines, budgets, and client expectations.

Join Experian as an IT Audit Manager, where you will play a critical role in assessing and enhancing our technology governance and controls. You will lead audit engagements, ensuring compliance with regulatory standards while identifying areas of risk and opportunity. Your expertise will guide our strategic initiatives and bolster our commitment to excellence in all operational facets.

Join Weblee Technologies as a Store Manager and take charge of our retail operations in Mumbai. In this pivotal role, you will oversee daily store activities ensuring operational excellence and customer satisfaction. Your leadership will inspire a team of dedicated staff to achieve sales targets while maintaining the highest standards of service.

We are looking for a proactive and dedicated Assistant IT Manager to join our team at Dhirubhai Ambani International School. The ideal candidate will support the school’s mission by ensuring the efficient operation of our ICT infrastructure and network. Responsibilities include managing ICT security, recommending improvements, and assisting in the implementation of new ICT projects. You will play a key role in maintaining software systems, updating electronic attendance hardware, and providing training to faculty and staff on ICT tools. Join us to help enhance our educational environment through technology.

Join Eurofins Scientific, a global leader in laboratory services, as a Residue Manager in Mumbai. This pivotal role involves overseeing the management of residue analysis projects, ensuring compliance with industry standards, and leading a dynamic team of scientists. You will be responsible for developing methodologies, managing timelines, and ensuring the highest quality of results.

About the Role hmgroup is hiring a Department Manager in Mumbai. This role leads the department, guiding daily operations and supporting team performance. The Department Manager is responsible for managing resources, improving processes, and helping the team reach its targets.

Role overview sia is looking for a Product Manager based in Mumbai. This position plays a key role in shaping product direction and improving the user experience. Collaboration with teams across the company is central to the work. What you will do Define and update the product roadmap Prioritize features with a focus on business objectives and customer feedback Oversee product launches from planning through release Coordinate with engineering, design, and other teams to ensure alignment on goals Apply market research and customer insights to guide decisions Requirements Ability to communicate clearly with cross-functional teams Strong sense of ownership for product outcomes Attention to both user needs and market trends

Accor Hotels in Mumbai is hiring an experienced Outlet Manager to lead daily operations and deliver excellent guest service. This position oversees all aspects of the outlet, from staff supervision to maintaining quality standards. Role overview The Outlet Manager ensures guests receive attentive service and a welcoming experience. The role includes managing team performance, upholding brand standards, and addressing guest needs promptly. Key responsibilities Supervise and support outlet staff, providing clear direction and feedback Maintain service quality and cleanliness throughout the outlet Work to increase sales and profitability through effective operations Promote a positive, collaborative atmosphere among team members Requirements Previous experience managing a hospitality outlet or similar environment Strong leadership and communication skills Commitment to guest satisfaction and service excellence

Exciting Opportunity for a CRM Manager with Weekday's ClientSalary range: ₹500,000 - ₹1,000,000 (INR 5 - 10 LPA)Minimum Experience Required: 2 yearsLocation: MumbaiJob Type: Full-timeKey Responsibilities1. Online Reputation Management (ORM)Effectively manage and respond to customer inquiries, comments, and direct messages across various social media platforms.Address customer complaints and feedback with clarity and empathy.Ensure all conversations are promptly addressed, leaving no issues unresolved.Maintain a consistent and engaging brand voice in all customer interactions.2. Customer Relationship Management (CRM)Oversee and implement CRM workflows utilizing WhatsApp, email, and SMS channels.Utilize tools such as Contlo, Bitespeed, Sage Pilot, or similar platforms.Set up and optimize automated campaigns, including welcome messages, abandoned cart reminders, and retention initiatives.Work collaboratively with the marketing team to ensure cohesive campaign messaging and targeting strategies.3. Customer Experience & Issue ResolutionTake full ownership of resolving customer issues until they are completely addressed.Collaborate with internal teams (operations, warehouse) to ensure swift resolution of queries.Manage returns, exchanges, and order-related concerns as necessary.4. Reporting & InsightsMonitor common customer concerns, feedback, and complaints.Provide actionable insights to improve products, operations, and communication.Track CRM campaign performance metrics and customer engagement.

Role OverviewThe Program Manager is essential in spearheading the strategic planning, coordination, and execution of various projects within the organization. This pivotal role guarantees adherence to governance protocols, timely project delivery, and effective communication channels with both internal teams and external clients. The Program Manager serves as the Single Point of Contact (SPOC) for clients, delivering consistent updates on progress, risks, and key milestones.Key ResponsibilitiesProgram Governance & Planning: Define project scope, deliverables, and create an integrated master plan with clear milestones and success metrics.Establish a governance schedule that includes status reviews and risk forums while maintaining consolidated dashboards.Client Engagement: Act as the primary contact for clients, ensuring open and transparent communication.Provide regular updates on project status, identify potential risks, and escalate issues as necessary.Execution Management: Coordinate multiple workstreams to ensure timely completion and address interdependencies effectively.Foster collaboration across various functional units, including Operations, IT, HR, Finance, and Legal.Oversee facility readiness, refurbishments, and operational rollouts.Risk, Compliance & Quality: Maintain a proactive risk register and develop mitigation strategies.Ensure completion of ISO documentation and readiness for audits.Collaborate with project managers to review work quality and ensure projects adhere to standards and timelines, particularly ISO compliance.Financial & Resource Management: Plan and monitor program budgets against actual expenditures.Stakeholder Management: Cultivate strong relationships with internal teams and external vendors, capture feedback, and implement continuous improvement initiatives.Manage all external contracts with third-party vendors and subcontractors.Define and execute standard reports and dashboards for senior management, including custom reports unique to specific projects.Encourage innovative thinking within the team while supporting their professional growth.Performance Indicators:Successful new project rolloutsEffective project schedule managementHigh client satisfaction and stakeholder engagementSuccessful project executionTimely project tracking and monitoringCompliance with ISO and audit requirementsTeam skill management and trainingEfficient resource management for projects

Join our dynamic team at Colliers International as an Assistant Manager/Manager in our Valuation Services division located in Mumbai. We are looking for a passionate and skilled professional who thrives in a fast-paced environment and is eager to contribute to our comprehensive valuation projects.Your responsibilities will include managing valuation assignments, collaborating with clients, and ensuring the highest standards of service delivery. You will play a pivotal role in guiding junior team members and enhancing our service offerings.