Team Leader - Technical Account Manager

Job Overview:The Team Leader for Technical Account Managers (TAM) oversees a dedicated team of TAMs who support strategic clients utilizing the Genetec platform. In this leadership role, you will ensure each TAM delivers exceptional service as the technical account manager for their assigned clients. You will be accountable for team performance, client outcomes, and consistent execution of service commitments across the portfolio. You will serve as the primary level for reporting and escalation.Additionally, as a team leader, you will manage a select number of strategic accounts directly as a technical account manager.This position blends leadership, high-level customer engagement, and in-depth technical and operational understanding of enterprise physical security environments. You will collaborate closely with customer service management and support teams to promote proactive service, effective escalation management, and measurable customer value.Your Day in a Nutshell:Team Leadership and ManagementLead, mentor, and develop a team of TAMs dedicated to supporting key accounts.Ensure team members adhere to standards and processes.Define and monitor key performance indicators (KPIs) for the team and foster continuous improvement.Conduct regular one-on-one meetings, performance evaluations, and development plans; implement a succession strategy and encourage internal mobility.Strategic Client AccountabilityEnsure each account has a clear governance model (stakeholders, cadence, success plan, KPIs) and that TAMs maintain strong client relationships.Directly intervene in major incidents, escalations, and renewal risks to restore trust and implement an action plan.Governance of Statements of Work and Excellence in DeliveryEnsure TAM activities comply with contractual statements of work: covered services, hours, deliverables, and service levels.Define and enforce standards for scope interpretation, documentation of assumptions, and communication of exclusions.Collaborate with sales, legal, and professional services teams to design statements of work (SOW) for new enterprise contracts and renewals.

Join Medfar as a Technical Support Team Leader, where you'll lead a dedicated team in providing top-notch customer support. This is a fantastic opportunity for individuals eager to start their career in a dynamic environment. You will be instrumental in troubleshooting customer inquiries, managing support tickets, and ensuring customer satisfaction.

Join Medfar as a Technical Support Team Leader and play a pivotal role in delivering exceptional customer service! We are looking for a dedicated individual who is eager to lead our technical support team in providing top-notch solutions to our clients. Your leadership will empower team members to deliver efficient, effective, and professional support, ensuring customer satisfaction and loyalty.

Medfar seeks a Team Leader - Data Transfer to oversee a team dedicated to data migration projects. This position is based in Montreal and centers on guiding the full lifecycle of data transfer efforts. Key responsibilities Manage data migration projects from planning through completion Maintain data integrity at every stage of the transfer process Lead and support a team working on data management tasks Encourage improvements in data-related operations and workflows Location The role is based in Montreal.

Your Team Dynamics:Join a talented, passionate, and experienced team at Genetec, where we are laying the foundations and establishing essential workflows for our next-generation product, Security Center SaaS.Our team specializes in developing web and desktop applications that focus on configuration and operational workflows for our professional clients. We connect complex backend systems to rich, high-performance user interfaces, enabling clients to efficiently configure, operate, and maintain their systems.We are dedicated to building features that naturally require an intensive user interface, with a strong emphasis on scalability, reliability, and long-term maintainability. The team collaborates closely with product managers, architects, and partner teams in a product-focused environment where quality support and pragmatic decision-making are paramount.Why Join Our Team?You are passionate about building strong, committed teams.You enjoy bringing clarity, structure, and energy to project execution.You love working closely with others to help them excel.You want to contribute to the creation of valuable products used by businesses.Your Day at a Glance:As a team leader in our group, you will focus on team management, delivery responsibilities, and implementation. You will work closely with developers, testers, your manager, product leads, architects, and partner teams to align priorities, plan work, and ensure consistent and predictable deliveries.Lead and support a team of developers and testers, fostering engagement, growth, and accountability.Plan, coordinate, and track team work to meet delivery commitments.Translate product direction and organizational priorities into clear, actionable plans.Continuously improve team processes and workflows to enhance efficiency and predictability.Facilitate collaboration within the team and between partner teams.Identify and eliminate obstacles, risks, and dependencies affecting delivery or team health.Ensure accountability for quality, reliability, and operational readiness of team deliverables.Support incident response and resolution efforts.

Position Summary:The Technical Events Team Lead holds a pivotal leadership role within the Technical Events Engineering team. This individual plays a crucial part in driving overall success, enhancing operational efficiency, and fostering continuous improvement in team processes and performance. Leveraging extensive technical knowledge, experience with trade shows, client interaction skills, and leadership capabilities, the Team Lead ensures the successful execution of trade shows, events, and experience centers. They guide the TEE team members in their tasks, ensuring timely completion. A key aspect of this role is to provide team members with the necessary tools and support for career growth and development. Additionally, the Team Lead coordinates activities with other marketing, product, technology alliance, and engineering teams to ensure the team is well-equipped to achieve its objectives. The Technical Events Team Lead reports directly to the Senior Director of Global Technical Events Engineering.Your Day at a Glance:As a team lead, you will collaborate with TEE team members to optimize expertise efficiency and improve task performance.You will act as the TEE representative during Level 1 trade show launches and organize demonstration calls with stakeholders to ensure service delivery meets expectations.You will take on the role of de facto technical lead during all trade shows and on-site events.You will provide guidance and motivate your team members.You will plan and facilitate regular team and individual meetings to discuss projects and priorities, enhancing coordination within the team.You will lead collaboration efforts with Genetec's field commercial organization to ensure they can fully leverage and present Genetec solutions through various channels (trade shows, conferences, individual sales demonstrations, experience center visits).You will work closely with our technology partners to integrate and showcase their technologies in conjunction with Genetec, presenting comprehensive solutions.You will identify and organize workshops and training sessions to enhance team capabilities.

Role Overview Lightspeed Commerce Inc. is seeking a Team Lead, Corporate Accounting to guide the accounting team in Montreal, Quebec. This leadership position focuses on maintaining the accuracy of financial reports and supporting ongoing improvements to accounting processes. What You Will Do Lead the corporate accounting team and provide day-to-day guidance Oversee preparation and review of financial reports Ensure compliance with relevant accounting regulations Manage timely and accurate financial closes Work with teams across the company to strengthen financial practices Support the company’s strategic goals through accounting expertise Who You Are Experienced in financial reporting and accounting standards Comfortable leading a team through change and process improvement Collaborative and able to work with multiple departments Committed to accuracy and regulatory compliance

About Stay22At Stay22, we are transforming the way individuals convert online. Our AI-powered affiliate platform assists publishers, ticketing platforms, and content creators in unlocking new revenue streams while enhancing the user experience for their audiences. At Stay22, our partners do not just earn more; they also deliver more. Join us and be part of something significant that is reshaping the affiliate landscape.About the RoleThe Fabric Squad is the new driving force at Stay22. Its mission? To advance our centralized API platform and Model Context Protocol (MCP) server. Beyond mere infrastructure, Fabric serves as the secure gateway to our intelligence, data, and proprietary logic.As a Senior Technical Product Manager, you will be the architect of Stay22's technical evolution. Your role will involve transforming our internal systems into a unified ecosystem capable of linking our data and AI agents directly to global partners. You will operate at the intersection of platform engineering, data monetization, and the emerging economy of AI agents.You will carry the strategic vision and roadmap for the API platform. Your goal: to convert fragmented systems into a cohesive, scalable platform ready for the vertical expansion of the company.Your priorities will revolve around a three-phase roadmap:Internal: Standardize communication among our microservices.Product: Become the engine for all Stay22 products (both frontend and internal).Ecosystem: Externalize and monetize our APIs for our partners and enterprise clients.Your daily responsibilities will include:Designing the API as a product: Transforming our assets (inventory, pricing, analytics) into reliable and high-performance API products.Collaborating closely: Working with engineering, data, and procurement to define security standards, documentation, and developer experience (DevEx).Driving AI: Defining the requirements for MCP servers to enable our agents to be deployed in third-party markets, thus opening new channels for revenue growth.

Transat AT Inc. is seeking a Revenue Management Group Leader in Montreal. This position centers on driving revenue management strategies and refining pricing models for group bookings. The Group Leader works closely with teams across the organization to improve profitability and support financial growth. Role overview This role focuses on using analytics and data-driven decision-making to guide pricing and revenue strategies. The Group Leader ensures that group booking practices align with company goals and market demands. Key responsibilities Develop and implement revenue management strategies for group bookings Optimize pricing models based on data analysis Collaborate with other departments to maximize profitability What you will bring Strong analytical skills and comfort working with data Experience in revenue management or pricing strategy Ability to work cross-functionally and support company growth objectives

Join AECOM as the Canada Growth Leader for Program Management. In this pivotal role, you will drive growth strategies, enhance client engagement, and lead a dynamic team to deliver exceptional project outcomes. Your leadership will be crucial in fostering innovation and ensuring operational excellence across our Canadian operations.

This posting aims to create a talent pool for future opportunities. While there are no immediate openings, we encourage you to submit your application to be considered when positions become available.Dulcedo Management started as a renowned modeling agency and has grown into Canada’s largest multidisciplinary talent management group and a leading player in North America. Our reach spans across all facets of entertainment from our offices in the Old Port of Montreal to Toronto and remotely worldwide. Every day, our team of agents and account managers works their magic to represent and manage the careers of over 500 fashion models, hundreds of Olympic and professional athletes, as well as some of the best influencers, streamers, and content creators available on social media.At Dulcedo, we are a collective of incredible individuals who believe in working hard while playing harder. Our team is united, welcoming, and inclusive, and our corporate culture is paramount to us. We are proud to hold the Great Place to Work certification for the second consecutive year, and our mission is to continue empowering our employees by providing a motivating, rewarding, and, above all, inspiring workplace.The Opportunity:We are seeking an Account Manager to elevate our reputation for client relations to new heights, particularly in the vibrant Quebec market. In this role, you will be responsible for managing relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop their personal brands. This position combines client relationship management, project supervision, strategic development, and social media expertise. To succeed, you must possess excellent client communication and organizational skills, along with a true passion for the creator economy.Responsibilities:- Supervise and execute negotiated partnerships for our talents from start to finish, ensuring compliance with all contractual terms.- Track performance by assessing key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to guide future strategies.- Develop content strategies and digital marketing initiatives.

Join Our Team as an Account Manager!About Dulcedo: As a premier full-service talent management agency, Dulcedo is dedicated to elevating talent beyond mere numbers, focusing on strategic growth and long-term vision. We specialize in representing creators, influencers, athletes, models, and entertainment talents. Our mission is to build authentic brands around our talents, supporting sustainable growth while providing high-end services to the brands we collaborate with.With a strong presence in both Montreal and Toronto, Dulcedo has emerged as the largest multidisciplinary talent management group in Canada and a leader across North America. We are proud to manage the international careers of over 500 models, hundreds of Olympic and professional athletes, and a range of leading content creators and influencers, making us a pivotal reference in the entertainment and creation industry.Dulcedo is committed to diversity, equity, and inclusion, ensuring our team reflects a wide array of ethnic backgrounds, gender identities, sexual orientations, abilities, and lived experiences. Our ongoing mission is to recruit, support, and develop talent, guaranteeing equal opportunities for all candidates.At Dulcedo, we’re more than just a workplace; we’re a community of ambitious, caring, and dedicated individuals who work hard while keeping the environment enjoyable. Recognized as a Great Place to Work for two consecutive years, we prioritize a culture of fun and meaning at the heart of our operations.Role Overview: We are seeking an enthusiastic Account Manager to enhance our reputation in client relations. In this dynamic role, you will manage relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop personal brands. This position encompasses client relationship management, project supervision, strategic development, and expertise in social media. To excel, you should possess excellent client communication and organizational skills.

Join MaintainX, the leading global platform for asset management and work intelligence tailored for industrial and frontline environments. Our modern IoT-based solution, hosted on the cloud, enhances reliability, security, and operations of physical equipment and facilities. We empower operational excellence for over 13,000 businesses, including renowned names like Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. Recently, we secured a Series D funding of $150 million, raising our total funding to $254 million and valuing the company at $2.5 billion. We are actively seeking a dedicated Account Manager based in Montreal, Canada, or Raleigh, North Carolina. This position is distinct and offers a unique opportunity within the market, as you will take full ownership and responsibility of a defined market at MaintainX. You'll have access to numerous resources to ensure your success while being deeply involved in the entire sales cycle—from prospecting to closing deals, including discovery and product demonstrations. Reporting directly to the Director of Sales, you will enjoy significant visibility within the team. This is a pivotal and high-responsibility role where we expect you to think outside the box, thrive under pressure, and remain focused on achieving monthly targets. Your Responsibilities: Acquiring new logos - Your primary responsibility will be to secure new accounts and consistently meet monthly, quarterly, and annual goals. Prospecting - While marketing and the BDR team will provide a substantial number of leads, our strategy requires you to actively contribute to the sales pipeline through your own prospecting efforts. Lead Conversion - You will regularly receive warm leads and must become adept at managing them throughout the sales cycle to contract signing. Presentations - You will lead presentations, including discovery calls, high-level product demonstrations, and closing calls. Forecasting - Accurate monthly and quarterly sales forecasts will be required, maintaining a margin of error of +/- 15%. Organization - You will need to juggle multiple tasks simultaneously: new prospects, demonstrations, proposals, follow-ups, and more.

Join EntireHire as an Inside Territory Account Manager, where you will play a pivotal role in driving sales growth and fostering client relationships. Your expertise in account management and sales strategy will be essential in identifying new business opportunities, nurturing existing accounts, and achieving sales targets. If you’re passionate about building strong client partnerships and have a proven track record in sales, we want to hear from you!

English version will followAbout DulcedoDulcedo sets itself apart by viewing talent management not merely as numbers but as a strategic, structured, and visionary endeavor. We are a full-service talent management agency, excelling in the representation of creators, influencers, athletes, models, and entertainment talents.Our Mission: To build authentic brands around our talents, foster their sustainable growth, and provide premium service to the brands partnering with them. We believe in robust processes, a structured recruitment approach, and thoughtful growth that transcends short-term victories.Currently, Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader in North America. We manage the international careers of over 500 models, hundreds of Olympic and professional athletes, as well as top content creators, influencers, and streamers. With offices in Montreal and Toronto, and an international network, Dulcedo has become a cornerstone in the entertainment and creative industries.At Dulcedo, we are deeply committed to diversity, equity, and inclusion. Our current staff reflects a rich diversity of ethnicities, races, gender identities, sexual orientations, abilities, and life experiences. Our ongoing mission is to recruit, support, and develop talents to ensure equal opportunities for all candidates.Above all, Dulcedo is a community. A team of ambitious, caring, and dedicated individuals who work hard while keeping the atmosphere light-hearted. Recognized as a Great Place to Work for two consecutive years, we prioritize culture, enjoyment, and purpose at the core of our workplace.Role Overview:We are seeking an Account Manager to elevate our reputation in client relations to new heights. In this role, you will be responsible for managing relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that will help our talents shine in their careers and develop their personal brands. This position combines client relationship management, project oversight, strategic development, and social media expertise. To excel, you must possess outstanding client communication and organizational skills.

We are seeking a dynamic Account Manager to cultivate robust, trust-based relationships with our clients. In this pivotal role, you will manage a portfolio of established clients, driving value by uncovering and fostering new business opportunities. As a strategic partner, you will assess their challenges, leverage internal expertise, and proactively contribute to their achievements.Your responsibilities will encompass the entire commercial cycle within your accounts, from addressing client requests to driving revenue growth, including comprehensive sales planning and forecasting.

Are you a detail-oriented accounting professional looking to make a meaningful impact? Join our team at Jobs for Humanity as an Accountant! In this role, you will be responsible for managing financial records, ensuring compliance with regulations, and contributing to our mission of creating job opportunities that empower individuals from diverse backgrounds.

As a Team Leader Hydrogeologist at Artelia, you will play a pivotal role in managing and guiding our hydrogeology team. Your expertise will contribute to innovative water resource management solutions, ensuring sustainability and compliance with environmental regulations. You will be responsible for overseeing project development, mentoring junior staff, and collaborating with multidisciplinary teams to deliver high-quality results.

Join our dynamic team at MaintainX as an Emerging Accounts Manager, where you'll play a pivotal role in developing and managing our relationships with key emerging clients. Your expertise will help drive our growth strategy by identifying new business opportunities and nurturing client partnerships.We are looking for a passionate professional who thrives in a fast-paced environment and is eager to make a significant impact on our success. If you're ready to take your career to the next level and work with a company that values innovation and collaboration, we want to hear from you!

Join Our Team at Dulcedo Dulcedo is not just a talent management agency; we are a pioneering force in the representation of creators, influencers, athletes, models, and entertainment talent across North America and beyond. Our approach is centered on strategy and long-term vision, ensuring sustainable careers for our talents while offering exceptional service to our partners. We prioritize thoughtful recruitment and intentional growth over quick wins, creating a robust ecosystem for success. As Canada’s largest multidisciplinary talent management group, Dulcedo is recognized as a leader in the United States and North American markets. We proudly manage the global careers of over 500 models, numerous Olympic and professional athletes, and a continually expanding roster of elite digital creators, influencers, and streamers. With our offices situated in Montreal and Toronto and a vast network extending to Los Angeles, New York, Miami, and beyond, we thrive at the crossroads of talent, culture, and entertainment. We firmly believe in the principles of Diversity, Equity, and Inclusion, a core aspect of Dulcedo's values and recruitment process. Our workforce is a vibrant tapestry of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and life experiences. We are committed to fostering an inclusive environment that promotes equal opportunities for all applicants. At Dulcedo, we pride ourselves on being a people-first organization. Our team consists of ambitious, collaborative, and high-performing individuals who are passionate about culture, integrity, and making an impact. We have been certified as a Great Place to Work, and we cultivate an environment where our people are empowered to grow, challenge themselves, and engage in meaningful work alongside industry-leading talent. Position OverviewWe are seeking a dedicated and enthusiastic Account Manager Assistant intern to join our Influencer team. In this role, you will assist with various tasks related to talent scouting and overall campaign execution at Dulcedo. The ideal candidate is detail-oriented, proactive, and possesses a strong passion for influencer marketing. A keen interest in social media, talent development, and influencer-brand collaborations will be essential. This internship provides a fantastic opportunity to enhance your skills in talent recruitment and campaign coordination! Key Responsibilities- Facilitate communication between key stakeholders, including Talent Agents, Brands, and Dulcedo Talents.- Support ongoing engagement with talents and brands throughout and after collaborations, providing guidance and assistance as needed.