About the job
Plusgrade is looking for a Partner Operations Manager based in Montreal, Quebec. This position focuses on guiding new partners through the implementation and integration of Plusgrade’s travel technology platform.
Role overview
The Partner Operations Manager takes ownership of the entire onboarding process for new clients. This includes designing the initial partner experience, coordinating technical configurations, and overseeing partner training. The role bridges project management and technical operations, requiring strong attention to detail and the ability to manage complex integrations.
What you will do
- Lead the end-to-end implementation for new partner integrations, serving as the main point of contact from contract signing through to go-live.
- Define project timelines and manage key milestones to keep both internal teams and external partners aligned.
- Ensure all technical configurations are completed accurately and on schedule.
- Coordinate and deliver partner training during the onboarding process.
What Plusgrade values
Plusgrade emphasizes ambition, innovation, and collaboration. The team works together to create new revenue streams for travel partners while delivering memorable customer experiences.

