Engagement Manager

MaintainX is the world's leading platform for asset management and work intelligence tailored for industrial and frontline environments. We offer a modern IoT tool powered by cloud computing, ensuring reliability, safety, and optimal operations for physical equipment and facilities. With over 12,000 clients, including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell, MaintainX drives operational excellence across diverse industries. Recently, we secured a Series D funding round of $150 million, bringing our total funding to $254 million and valuing the company at $2.5 billion. The Engagement Manager serves as the primary liaison between MaintainX's sales and service delivery teams, ensuring that enterprise clients fully comprehend the implementation and integration process. This role is crucial in laying the groundwork for a successful partnership by clearly communicating MaintainX's approach, methodologies, and timelines while building trust in the quality and reliability of our services. From the initial client interaction through to project completion, the Engagement Manager ensures that expectations are aligned, risks are anticipated and mitigated, and that clients experience a seamless and transparent journey from contract signing to implementation. Main Responsibilities The Engagement Manager collaborates with the sales team during the pre-selection process to represent MaintainX's professional services organization and explain our client integration methodology. They participate in discovery sessions with clients to understand their business needs and utilize this information to propose clear, realistic implementation plans that reflect MaintainX's structured approach toward success. Once the client is committed to moving forward, the Engagement Manager leads the transition from sales to implementation, ensuring all stakeholders comprehend the project scope, timelines, and responsibilities.

Are you ready to immerse yourself in the forefront of innovative video game development? Based in Montreal, Behaviour Interactive is a leading independent studio revolutionizing the gaming landscape with captivating experiences on PC, console, and mobile platforms. Our vibrant team of over 1,200 dedicated professionals works in various studios, including Behaviour Toronto, Behaviour Rotterdam, and Behaviour UK. We focus on two primary areas: Services and Original Games. The Services team partners with industry titans like Disney, Sony, Activision, and Nintendo to deliver exceptional work-for-hire development while pioneering immersive location-based entertainment. Our Original Games unit continually pushes creative boundaries, bringing to life our distinguished IPs, such as the renowned Dead by Daylight. Join us and contribute to shaping the future of interactive entertainment!At Behaviour Interactive, we are committed to fostering an inclusive and diverse environment where everyone’s contributions are valued. We celebrate individuals of all ages, genders, ethnicities, national origins, religions, sexual orientations, gender identities, civil statuses, disabilities, and any other protected characteristics as defined by applicable law.We are on the lookout for a Product Director to redefine how players engage with Dead by Daylight. In this pivotal role, you will spearhead strategies focused on player retention and live engagement systems, encompassing matchmaking, onboarding, and overall quality of life enhancements. Your visionary leadership will inject clarity, innovation, and lasting impact into our engagement strategies, paving the way for the next evolution of Dead by Daylight.

WHAT MAKES US EPIC?At the heart of Epic’s achievements are our talented and passionate team members. We take pride in fostering a collaborative, inclusive, and creative atmosphere. Whether we are developing award-winning games or creating engine technology that empowers others to produce visually captivating interactive experiences, we are in a constant state of innovation.Being part of Epic means joining a team that continuously strives to serve our community and users well. We are always pushing the envelope to enhance both engine and game development.DESIGNWhat We DoUtilize your design expertise at a pioneering company that redefines industry standards. From character and level design to competitive gameplay and system design, you will play a crucial role in shaping the future of interactive entertainment at Epic.What You'll DoEpic Games is on the lookout for a Principal Game Designer to address high-level engagement challenges across the Fortnite ecosystem. This role includes enhancing existing systems like Quests and Passes while also creating new frameworks to enrich the player experience across our expanding platform. Designers at Epic lead the vision across interdisciplinary development teams, guiding players with objectives that deepen their understanding and connect to wider progression systems.In this role, you willDevelop impactful goals for players that enhance their exposure, experience, and mastery of new and existing game mechanics, immersing them in the Fortnite universe.Lead the charge in innovating design within the engagement domain, including systems, progression, and rewards, meeting essential engagement metrics and supporting comprehensive framework requirements.Articulate and represent a vision for the player’s journey across various teams within the company, while assisting all crafts to enhance their engagement strategies.Work collaboratively with product management and marketing teams to ensure player satisfaction and overall game health, driving growth throughout the ecosystem and facilitating key activations.Foster a culture of collaborative and iterative live design, enabling rapid prototyping, live adjustments, learning, and iteration.What We’re Looking ForOver 10 years of experience in shipping multiple titles as a game designer, with a focus on engagement content or goal-oriented progression systems within live-service multiplayer environments.A proven ability to empathize with players, demonstrating a deep understanding of player motivations, gameplay styles, and the impact of goal setting on player engagement.

As the Workplace Experience Manager at Sodexo Canada Ltd., you will play a crucial role in enhancing the overall employee experience within our dynamic work environment. Your responsibilities will include developing and implementing strategies that foster employee engagement, satisfaction, and productivity.Your role will involve collaborating with various teams to create a workplace culture that supports innovation and teamwork. You will also be responsible for evaluating and improving existing workplace policies and practices, ensuring a positive atmosphere for all employees.

Role Overview Valsoft Corporation is hiring a Founding Customer Success Manager in Montreal, Quebec. This person will help define how we engage with customers, focusing on building strong relationships and making sure clients get the most from our products and services. The role is central to shaping how customers experience Valsoft from the start.

Join our dynamic team at ATIA Holding as we seek enthusiastic bloggers, Facebook page administrators, and Marketing Managers to engage and connect with targeted virtual communities and network users. Your mission will be to enhance customer engagement and build strong relationships, ultimately driving website traffic and increasing revenue through a strategic approach to social media marketing.The primary responsibility will involve promoting our website, www.usa-inside.com, with the aim of rapidly boosting visitor numbers.

cima2 seeks a Service Offer Advisor in Montréal to help build strong client relationships and tailor service offerings to match client needs. This role involves close teamwork to identify solutions and provide attentive, thoughtful support. Key responsibilities Meet with clients to understand their requirements and recommend appropriate service options Work alongside colleagues to refine and enhance service offerings Contribute to efforts that maintain consistent, high-quality client service Who succeeds in this role People who care deeply about client satisfaction Collaborators who enjoy solving problems with others Individuals who adapt easily to changing priorities and new challenges

Sodexo Canada Ltd is looking for a Workplace Experience Coordinator based in Montreal. This position centers on making the daily work environment better for employees. Role overview The coordinator works to create a productive and welcoming atmosphere in the workplace. Bringing fresh ideas and attentive service, this role aims to support employees and enhance their experience at work. Key focus areas Suggesting and implementing improvements for the workplace environment Providing thoughtful service to employees Helping foster a positive and productive atmosphere

Join our dynamic team at Jobs for Humanity as a Community Developer, where you will play a pivotal role in fostering connections and building supportive networks for individuals from diverse backgrounds. Your expertise will help empower communities, driving initiatives that facilitate collaboration and inclusivity.

Role overview ServiceNow seeks a Principal Customer Success Executive based in Montreal. This position centers on building strong client relationships and ensuring customers gain the full value from ServiceNow’s solutions. The role also leads important initiatives that align with customer objectives and satisfaction. What you will do Develop and maintain long-term partnerships with customers Lead strategic projects aimed at improving customer engagement and outcomes Collaborate with teams across ServiceNow to address client needs Provide support and guidance tailored to each client’s goals Requirements Background in customer success or a related area Proven ability to manage complex relationships and initiatives Strong skills in collaboration and communication

Join our dynamic team as a Social Media Engineer, where your expertise will help us connect with and engage targeted online communities. Your mission will be to enhance customer engagement, drive traffic to our website, and ultimately boost revenue by leveraging the full spectrum of social media marketing strategies.

Join us at Jobs for Humanity as a Community Developer, where you will play a vital role in fostering connections and building a vibrant community. Your mission will be to engage users, facilitate discussions, and support community initiatives that empower individuals from diverse backgrounds.

This posting aims to create a talent pool for future opportunities. While there are no immediate openings, we encourage you to submit your application to be considered when positions become available.Dulcedo Management started as a renowned modeling agency and has grown into Canada’s largest multidisciplinary talent management group and a leading player in North America. Our reach spans across all facets of entertainment from our offices in the Old Port of Montreal to Toronto and remotely worldwide. Every day, our team of agents and account managers works their magic to represent and manage the careers of over 500 fashion models, hundreds of Olympic and professional athletes, as well as some of the best influencers, streamers, and content creators available on social media.At Dulcedo, we are a collective of incredible individuals who believe in working hard while playing harder. Our team is united, welcoming, and inclusive, and our corporate culture is paramount to us. We are proud to hold the Great Place to Work certification for the second consecutive year, and our mission is to continue empowering our employees by providing a motivating, rewarding, and, above all, inspiring workplace.The Opportunity:We are seeking an Account Manager to elevate our reputation for client relations to new heights, particularly in the vibrant Quebec market. In this role, you will be responsible for managing relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop their personal brands. This position combines client relationship management, project supervision, strategic development, and social media expertise. To succeed, you must possess excellent client communication and organizational skills, along with a true passion for the creator economy.Responsibilities:- Supervise and execute negotiated partnerships for our talents from start to finish, ensuring compliance with all contractual terms.- Track performance by assessing key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to guide future strategies.- Develop content strategies and digital marketing initiatives.

The Manager of Group Revenue Management at Transat A.T. Inc. focuses on shaping and executing revenue strategies to support business objectives. This position is based in Montreal and centers on maximizing profitability through effective pricing and policy decisions. Role overview This role leads a team dedicated to group revenue management. The manager ensures that pricing strategies and revenue policies align with company goals, using experience and analysis to inform key decisions. Team leadership Guiding and developing team members is an essential part of this position. The manager encourages collaboration and promotes ongoing improvement within the group revenue management team. What you will do Develop and refine pricing strategies for group sales Establish revenue management policies to support profitability Lead a team, fostering a collaborative and growth-oriented environment

Join cima2 as a Senior Product and Process Manager specializing in engineering and project management. In this pivotal role, you will lead cross-functional teams to drive product innovation, streamline processes, and enhance overall project efficiency. Your expertise will directly influence the strategic direction of our product offerings.

Join our dynamic team at Collabera as an IT Project Manager and drive innovative technology solutions that enhance business performance. We are seeking an experienced project manager who excels in overseeing IT projects from inception to completion, ensuring that objectives are met on time and within budget.In this role, you will collaborate with cross-functional teams, facilitate communication between stakeholders, and utilize your expertise in project management methodologies to deliver successful outcomes. Your leadership will be crucial in fostering a culture of collaboration and accountability.

Role overview Gameloft is hiring an IT Project Manager based in Montreal. This position guides technology projects from initial planning through to delivery, supporting teams that develop and implement solutions for the gaming sector. What you will do Lead teams through each stage of technology project development and execution Oversee project schedules and monitor progress against key milestones Coordinate work across several departments and areas of expertise Check that deliverables align with established quality standards Identify ways to streamline processes and improve project results Promote clear and consistent communication among all stakeholders

At MaintainX, we are the leading global platform for asset management and workforce intelligence tailored for industrial and frontline environments. Our modern IoT solution, built on a cloud-based infrastructure, ensures reliability, security, and operational excellence for physical equipment and facilities. We empower over 13,000 businesses including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell to achieve operational excellence.Recently, we secured a Series D funding round of $150 million, elevating our total funding to $254 million and valuing the company at $2.5 billion.We are currently on the lookout for a talented and motivated Customer Success Manager to join our dynamic team.As a Customer Success Manager at MaintainX, you will serve as a strategic partner to our clients, driving value, fostering retention, and promoting growth.Our Customer Success Managers are not just support partners; they are product experts, risk detectors, and strategic time managers who balance proactive actions with large-scale impacts across their portfolio of accounts.This role does not adhere to a conventional manual. We are seeking someone who can manage competing priorities, prioritize high-impact client engagements, and adopt scalable 1:many strategies to drive product adoption and account growth. Your Responsibilities: Account Management and PrioritizationManage a portfolio of accounts with strategic segmentation and prioritization.Create and execute success plans aligned with client business objectives and value metrics.Monitor account health using data and behavioral indicators to adapt engagement strategies.Product Adoption and RetentionConduct training and enablement sessions for end users in both 1:1 and 1:many formats (webinars, workshops, training series).Build strong, trust-based relationships with clients to ensure satisfaction and retention.

Join Our Team as an Account Manager!About Dulcedo: As a premier full-service talent management agency, Dulcedo is dedicated to elevating talent beyond mere numbers, focusing on strategic growth and long-term vision. We specialize in representing creators, influencers, athletes, models, and entertainment talents. Our mission is to build authentic brands around our talents, supporting sustainable growth while providing high-end services to the brands we collaborate with.With a strong presence in both Montreal and Toronto, Dulcedo has emerged as the largest multidisciplinary talent management group in Canada and a leader across North America. We are proud to manage the international careers of over 500 models, hundreds of Olympic and professional athletes, and a range of leading content creators and influencers, making us a pivotal reference in the entertainment and creation industry.Dulcedo is committed to diversity, equity, and inclusion, ensuring our team reflects a wide array of ethnic backgrounds, gender identities, sexual orientations, abilities, and lived experiences. Our ongoing mission is to recruit, support, and develop talent, guaranteeing equal opportunities for all candidates.At Dulcedo, we’re more than just a workplace; we’re a community of ambitious, caring, and dedicated individuals who work hard while keeping the environment enjoyable. Recognized as a Great Place to Work for two consecutive years, we prioritize a culture of fun and meaning at the heart of our operations.Role Overview: We are seeking an enthusiastic Account Manager to enhance our reputation in client relations. In this dynamic role, you will manage relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop personal brands. This position encompasses client relationship management, project supervision, strategic development, and expertise in social media. To excel, you should possess excellent client communication and organizational skills.

Join our dynamic team at JYSK Canada as an Assistant Manager, where you will play a vital role in supporting the store manager in daily operations and driving business success. Your leadership will help foster a positive work environment, ensuring excellent customer service and efficient store management.