About the job
About Nubank
Nubank was established in 2013 with the vision of liberating individuals from a cumbersome, slow, and inefficient financial system. Since its inception, the company has employed innovative technology and exceptional customer service to redefine the relationship people have with their finances across Latin America. Operating in Brazil, Mexico, and Colombia, Nubank has become one of the largest digital banking platforms and a leader in technology on a global scale.
Today, Nubank is a truly global entity, with offices located in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). Founded by Colombian David Vélez along with co-founders Brazilian Cristina Junqueira and American Edward Wible, Nubank continues to thrive as a pioneering force in the financial sector. For more information, please visit www.nu.com.mx.
About the Role
As a Regulatory Solutions Analyst focused on Attention to Authorities, you will play a critical role in ensuring Nubank's sustainable growth by adhering to regulatory requirements concerning financial secrecy and responding to requests from authorities. Your responsibilities will include:
- Addressing official communications from the CNBV (National Banking and Securities Commission) concerning requests for information, documentation, and account status related to Nubank customers, as required by competent fiscal, administrative, and judicial authorities.
- Managing and overseeing the list of individuals blocked from accessing services.
We seek someone who embodies diligence, flexibility, and resilience, in alignment with Nubank's principles.
The Judicial Orders team is tasked with supporting and executing all operational routines related to official communications from the CNBV.
Typical Responsibilities:
- Assist the team in monitoring requirements received through the Inter-Institutional Information Transfer System - Attention to Authorities portal of the CNBV.
- Ensure timely download and management of digital requirements published for the financial institution, overseeing the complete process from analysis to final response to the regulator.
- Collaborate with the Judicial Orders team focusing on inquiries from Mexico, reporting directly to our Regulatory Solutions Squad.
- Support various judicial order processes and maintain compliance with regulatory standards.

