About the job
About the Role
Platacard is looking for a Junior Disputes Analyst based in Mexico. This position focuses on managing and resolving transaction disputes. The work helps improve customer satisfaction by applying strong problem-solving and analytical skills.
What You Will Do
- Handle transaction disputes from start to finish
- Investigate issues and gather relevant information
- Work with team members to resolve cases efficiently
- Support efforts to improve dispute resolution processes
Location
This role is based in Mexico.

