Field Sales Executive at Doctoralia | Mexico City

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with medical specialists. The company focuses on improving the healthcare experience through SaaS solutions that help clinics and professionals deliver more efficient, patient-centered care. Role Overview: Field Sales Executive The Field Sales Executive represents Doctoralia directly to doctors, clinics, and hospitals in Mexico City. This role centers on expanding Doctoralia’s client base and strengthening relationships across the healthcare sector. Expect to spend most of your time onsite with potential and existing clients, acting as the face of Doctoralia’s technology and services. What You Will Do Build and maintain strong relationships with healthcare professionals and organizations Identify new business opportunities and drive customer acquisition Represent Doctoralia’s digital solutions to medical providers, demonstrating their value in transforming clinical practice Deliver personalized and attentive service to ensure a positive client experience Location This position is based in Mexico City.

About the CompanyAt Doctoralia, we strive to humanize healthcare experiences through innovative technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient digital experience focused on patient needs.We are currently seeking a passionate and results-driven B2B Sales Executive with a strategic vision to contribute to the growth of our company by driving client acquisition and strengthening commercial relationships in the healthcare sector.Role OverviewAs a B2B Sales Executive, you will spearhead Doctoralia’s commercial expansion in the healthcare sector by managing strategic relationships with healthcare professionals and clinics. You will lead the identification, prospecting, negotiation, and closing of new B2B agreements, positioning our technological solutions as a key ally in the digital transformation of the sector. Your ability to understand client needs and create value will be essential to achieving our ambitious growth objectives.

About Doctoralia Doctoralia connects millions of patients with healthcare specialists, aiming to improve the healthcare experience through technology. As a leader in the Mexican market and a global reference for SaaS solutions in the medical field, Doctoralia works to make clinical practice more efficient and patient-centered. Position: AI Sales Executive Location: Mexico City What You Will Do Develop and execute sales strategies focused on artificial intelligence technologies for the healthcare sector. Identify and pursue new business opportunities, expanding Doctoralia’s client base. Guide clients through the adoption of advanced digital solutions, helping them transform their clinical practices. Act as a consultative advisor, ensuring each client receives solutions tailored to their needs. Build and strengthen business relationships within the healthcare industry. Who We’re Looking For Sales professionals with a strategic vision and a drive for results. Experience in acquiring new clients and managing relationships, ideally within the healthcare or technology sectors. Interest in artificial intelligence and digital transformation in healthcare. This role offers the chance to play a key part in Doctoralia’s growth and to help shape the future of healthcare through technology.

About Doctoralia Doctoralia connects millions of patients with healthcare professionals, helping to make healthcare experiences more human through technology. As a leading SaaS platform in Mexico’s medical sector and a global reference, the company focuses on efficient, patient-centered digital solutions. Role Overview: Sales Trainer The Sales Trainer will play a key role in developing and delivering training programs for both new hires and current team members in Mexico City. This position supports the growth of internal talent and helps the sales team reach its highest potential in productivity and performance. The Trainer ensures every team member understands company processes, tools, and standards. Main Responsibilities Design and deliver training programs for new and existing staff. Create training materials, including presentations, manuals, guides, and digital content. Work with team leads and managers to identify training needs. Assess training effectiveness through evaluations and ongoing feedback. Track participant progress and provide coaching as needed. Keep training records and reports up to date. Update training content when processes, policies, or tools change. Facilitate workshops, group sessions, and one-on-one trainings. Professional Profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field (preferred). Previous experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop participants. Knowledge of training and learning techniques.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

Doctoralia connects patients and medical specialists in Mexico through technology. As a leading healthcare platform and SaaS provider for the medical sector, Doctoralia supports millions in accessing care and helps clinics deliver digital, patient-centered services. Role overview The Customer Success Team Leader oversees a team that responds to support requests by phone, chat, and email. The main goals are to maintain high customer satisfaction (CSAT) and strong first call resolution (FCR) rates. This leader guides team members to understand client needs, resolve issues, and provide timely solutions. What you will do Manage and support a customer success team handling incoming inquiries across multiple channels Coach team members to address client needs and challenges effectively Monitor and improve CSAT and FCR metrics Work closely with other internal teams to achieve service goals and drive continuous improvement Location This position is based in Mexico City.

About the CompanyAt Doctoralia, our mission is to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient, patient-centered digital experience.We are in search of a passionate, strategic, and growth-oriented Retention Specialist to be a key ally to our specialists.Role DescriptionBeing a Retention Specialist at Doctoralia goes beyond managing cancellation requests; it's about transforming critical moments into opportunities for real impact within the healthcare sector.You will be the human voice behind a SaaS platform that digitizes healthcare and makes it more personable. You will support specialists when they need it most, understanding their context, analyzing their profiles, and proposing tailored solutions that align their goals with those of Doctoralia, fostering long-term relationships built on data, empathy, and trust.We retain not out of obligation, but for value:We reduce churn with intelligent and personalized strategies.We recover clients by understanding their business and real needs.We turn payment issues and friction into positive experiences.We ensure that every specialist maximizes the platform's potential.This role is ideal for individuals who enjoy negotiating, analyzing, and problem-solving, who are comfortable in dynamic environments, and who seek to have a meaningful and measurable impact on the lives of thousands of patients and specialists.

Company OverviewAt Doctoralia, we are dedicated to enhancing the healthcare experience through innovative technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with healthcare specialists, transforming clinical practice into an efficient, patient-centered digital experience.We are currently seeking a passionate and results-driven Inside Sales Executive with a strategic vision to contribute to the company's growth by driving client acquisition and strengthening business relationships within the healthcare sector.Role OverviewAs an Inbound Inside Sales Executive, you will lead the sales process with potential clients who have expressed interest in our products and services. You will be the first point of contact, guiding prospects from their initial inquiry to closing the deal, ensuring a consultative and impactful approach.

Realiza llamadas outbound para promover nuestros innovadores servicios a especialistas de la salud.Desarrolla, gestiona y cierra oportunidades de negocio utilizando la efectiva metodología SPIN Selling.Atrae y convierte doctores a nuestra plataforma Premium (NOA), mejorando su experiencia profesional.Aplica tus habilidades de venta telefónica para manejar objeciones y lograr el cierre de acuerdos exitosos.Realiza demostraciones del producto a través de Meet, Zoom u otras plataformas de videollamada.Alcanza y supera objetivos mensuales de ventas, maximizando tus ingresos a través de comisiones atractivas.Ofrece una experiencia excepcional a los especialistas, asegurando su satisfacción y lealtad a largo plazo.

About UsAt Doctoralia, we are dedicated to humanizing the healthcare experience through technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient, patient-centered digital experience.We are on the lookout for a passionate, strategic, and growth-oriented Customer Growth Team Leader to be a key ally to our specialists.Role OverviewYour mission will be to spearhead revenue growth within our existing specialist base, ensuring they derive maximum value from Doctoralia while expanding their utilization of our solutions. You will guide your team to identify account expansion opportunities, driving the adoption of Doctoralia Payments and other ecosystem products through effective upselling and cross-selling strategies.Operating at the intersection of Customer Success and Revenue Growth, you will assist specialists in advancing their digital transformation, optimizing consultation management, and automating billing processes. Through trust-based relationships, product usage analysis, and strategic portfolio management, you will turn our existing clients into success stories and sustainable growth engines for the company.Your impact will be measured by revenue expansion within existing accounts, new product adoption, and the continuous value generated for our specialists.

Acerca de DoctoraliaEn Doctoralia, nos dedicamos a transformar la experiencia de la salud mediante soluciones tecnológicas innovadoras. Como la plataforma líder en el sector médico en México y un referente internacional en soluciones SaaS, facilitamos la conexión entre millones de pacientes y profesionales de la salud, optimizando la práctica clínica hacia un modelo digital centrado en el paciente.Estamos en la búsqueda de un Ejecutivo de Ventas Telefónicas Inbound apasionado y orientado a resultados, que juegue un papel crucial en nuestra misión de expansión, gestionando la adquisición de nuevos clientes y fortaleciendo relaciones comerciales en el ámbito de la salud a través de canales inbound.Descripción del RolComo Ejecutivo de Ventas Telefónicas Inbound, tu responsabilidad será manejar el ciclo completo de ventas a partir de solicitudes entrantes. Identificarás oportunidades, calificarás leads y cerrarás acuerdos con profesionales y clínicas, principalmente a través de medios telefónicos y digitales. Tu papel será fundamental en la ampliación de nuestra base de clientes, ofreciendo asesoría consultiva y asegurando una experiencia excepcional para quienes confían en nuestras soluciones tecnológicas.Responsabilidades ClaveAtender y gestionar leads entrantes de diversos canales digitales y telefónicos, identificando necesidades y contextos del cliente mediante la metodología SPIN (Situación, Problema, Implicación, Necesidad de solución).Calificar oportunidades de negocio utilizando preguntas basadas en SPIN para entender a fondo los retos y objetivos del cliente, asegurando un enfoque consultivo en todo el proceso.Realizar presentaciones comerciales y demostraciones de soluciones tecnológicas a través de medios virtuales o telefónicos, personalizando el mensaje según los diagnósticos realizados.Negociar términos y condiciones, resolver objeciones y cerrar ventas para alcanzar y superar los objetivos establecidos mensualmente.Gestionar el pipeline de ventas utilizando CRM, asegurando comunicación precisa y reportando el avance en cada etapa del proceso.Mantener y fortalecer la relación con los clientes, proporcionando seguimiento post-venta y generando oportunidades de cross-selling y referidos.

Sobre NosotrosEn Doctoralia, trabajamos para transformar la experiencia de salud mediante el uso de tecnología innovadora. Como la plataforma líder en el sector de salud en México y un referente global en soluciones SaaS, nuestra misión es conectar a millones de pacientes con médicos especialistas, creando una experiencia clínica digital que prioriza al paciente.Descripción del PuestoComo Senior Talent Acquisition Specialist, tu objetivo será identificar, atraer y contratar a talentos excepcionales que contribuyan al crecimiento y la innovación en Doctoralia. Serás responsable de gestionar el proceso completo de reclutamiento, desde la definición del perfil del candidato hasta la oferta final, asegurando que los postulantes tengan una experiencia positiva durante todo el proceso.Responsabilidades PrincipalesGestionar el ciclo completo de reclutamiento, desde la identificación de necesidades hasta la contratación final.Diseñar e implementar estrategias innovadoras de atracción de talento y construir una fuerte marca de empleador.Colaborar con líderes de diferentes departamentos para entender sus necesidades de personal y ofrecer asesoría sobre las mejores prácticas de selección.Realizar entrevistas exhaustivas basadas en competencias utilizando metodologías avanzadas y herramientas de inteligencia artificial.Analizar y monitorear métricas de reclutamiento para optimizar procesos y asegurar una experiencia excepcional para candidatos y líderes internos.

About Doctoralia Mexico Doctoralia connects millions of patients with healthcare specialists, offering digital tools that help transform clinical practice. As a leading SaaS platform in Mexico and a global reference in digital healthcare, the company focuses on making healthcare more efficient and centered on patient needs. Role Overview: Onboarding Customer Success Specialist This role supports healthcare professionals as they join the Doctoralia platform. The Onboarding Customer Success Specialist guides new users through their first steps, builds trust, and helps them become confident with Doctoralia’s digital solutions. The goal is to set up each specialist for long-term success and support the shift toward digital healthcare. Main Responsibilities Manage the complete onboarding process for new clients, ensuring smooth integration and early confidence with the platform. Train and guide healthcare professionals in using Doctoralia’s digital tools, adapting training to each specialist’s needs. Spot areas for improvement during onboarding and suggest practical solutions to improve the user experience. Track each client’s progress in the early stages, anticipating and resolving issues before they become obstacles. Work closely with Product and Support teams to share user feedback and help improve Doctoralia’s solutions. Professional Profile Experience: 1 to 2 years in Customer Success or Account Management, handling a portfolio of 100-150 clients. Tech Savvy: Comfortable working in startup, marketing, or advertising settings. Data-Driven: Able to read and analyze data to improve campaign results. Location This position is based in Mexico City.

As a Sales Executive focusing on expansion, you will be responsible for managing a premium database of doctors, reaching out to them, and effectively pitching our innovative service, 'Presencia 360'. Your role will include ensuring the monthly renewal of sales and generating a substantial volume of monthly sales. Key Responsibilities:Manage and maintain a comprehensive database of potential clients.Sell 'Presencia 360' services, which include marketing campaigns and advertisements.Engage with clients to ensure their satisfaction and facilitate renewals.Develop strategies aimed at maximizing customer satisfaction.Document every client interaction in our CRM system for timely and effective follow-up.Meet daily KPIs including calls made and sales closed.

Join our dynamic team at Clara as a Field Verification Analyst! In this pivotal role, you will engage in comprehensive field assessments and verification processes to ensure data integrity and accuracy. Your analytical skills will play a crucial part in supporting our operations and enhancing our service delivery. This hybrid position allows you to work partially from home while actively conducting field visits.

About the CompanyAt Doctoralia, our mission is to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient, patient-centered digital experience.We are currently seeking a passionate, results-oriented, and strategically-minded AI Sales Manager to lead the integration of artificial intelligence solutions into our sales processes, driving innovation and growth in the healthcare sector.Role DescriptionAs the AI Sales Manager, you will be responsible for designing and implementing AI-supported sales strategies, leading sales teams, and enhancing customer relationships through personalization and technology. You will play a vital role in integrating innovative tools to optimize and enhance customer experience and business outcomes.

Role Overview:As a Field Sales Executive at Platacard, you will play a crucial role in driving sales and expanding our client base. Your primary responsibility will be to engage with potential customers in the field, understanding their needs and presenting tailored solutions that meet their requirements.Key Responsibilities:Identify and pursue new business opportunities in the field.Build and maintain strong relationships with clients.Conduct market research to identify trends and customer preferences.Collaborate with the marketing team to develop effective sales strategies.Prepare and deliver compelling sales presentations.

Role Description: We are seeking a dynamic Field Sales Executive to join our team at Platacard. In this role, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and driving sales growth. Your expertise in direct sales and ability to work independently will be essential to achieving our performance targets.