About the job
We are looking for an innovative leader to redefine luxury lifestyle experiences.
About Us:
Ten Group is a premier global lifestyle management firm dedicated to assisting affluent members worldwide with unparalleled concierge services. Operating in 24 languages and available 24/7, we cater to diverse member needs ranging from travel and dining to exclusive events and daily lifestyle management.
In the role of Director of Lifestyle Proposition & Partnerships for LAC, you will spearhead the strategic development and enhancement of our luxury lifestyle offerings in the region. Your leadership will guide a dedicated team of Partnership Managers, tasked with cultivating and expanding our esteemed network of partnerships that form the foundation of our elite lifestyle services.
Your responsibilities will encompass steering the overall lifestyle strategy — innovating offerings that anticipate the desires of our clients and ensuring we deliver exceptional experiences to our Ultra-High-Net-Worth members. You will focus on maximizing the potential of existing partnerships, deepening collaborations with trusted partners, and scouting new opportunities that resonate with our brand vision and clients’ aspirations.
We seek a forward-thinking leader who merges strategic insight with a proactive approach to relationship management and team development. Your guidance will ensure our lifestyle proposition remains at the forefront of the industry and adapts seamlessly to market dynamics, partner capabilities, and evolving client expectations.
Key Responsibilities:
- Strategic Leadership: Define and oversee the Lifestyle Proposition strategy for LAC, aligning with Ten’s global goals and embracing innovative approaches across Dining, Retail, Entertainment, and other lifestyle sectors.
- Proposition & Partnerships: Develop and maintain a suite of lifestyle services and partnerships that deliver top-tier offers and benefits, customized for the needs of UHNW clients throughout the LAC region.
- Innovation & Engagement: Foster innovation in lifestyle offerings and create impactful campaigns that enhance member engagement and service requests while effectively communicating value to internal stakeholders and clients.
- Collaboration & Integration: Collaborate with global and regional teams to exchange best practices, reinforce synergies, and ensure seamless integration of lifestyle services into established delivery channels.
- Performance & Team Development: Mentor and develop your team to achieve high performance and foster professional growth.


