Data Analytics Support Specialist

ALTEN México es una destacada subsidiaria del Grupo ALTEN, un líder global en ingeniería y tecnologías de la información con más de 30 años de experiencia. Operamos en 30 países alrededor del mundo, con un equipo de más de 46,000 empleados, de los cuales el 88% son ingenieros altamente capacitados.Estamos en búsqueda de un Data Analytics Support Specialist para unirse a nuestro equipo. Las responsabilidades incluyen:Gestión y análisis de bases de datos comerciales, operativas y administrativas.Creación y mantenimiento de reportes, controles y tableros de seguimiento.Soporte a procesos administrativos, facturación, auditorías y conciliaciones.Monitoreo de operaciones relacionadas con flotas y esquemas especiales, garantizando la consistencia de la información.Asistencia en la estandarización de procesos y mejora continua basada en datos.

Tiger Analytics is at the forefront of leveraging AI and analytics to tackle some of the most challenging issues faced by organizations worldwide. We deliver customized solutions driven by data and technology for numerous Fortune 100 companies. With offices in various locations across the US, UK, India, and Singapore, we also boast a significant remote workforce that operates globally.As leaders in AI and analytics consulting within the retail and consumer packaged goods (CPG) sectors, more than 40% of our revenue stems from this rapidly expanding field. To enhance our capabilities, we are expanding our talent pool in this area.We are currently seeking a Principal Data Scientist who combines exceptional analytical skills with extensive knowledge of data science methodologies and practical experience in applying algorithms to address real-world business challenges.

Tiger Analytics is a leading global AI and analytics consulting firm dedicated to leveraging data and technology to deliver impactful solutions. Our diverse team of over 3,400 professionals is committed to solving complex challenges that positively affect millions around the world. Our culture emphasizes expertise, respect, and a collaborative team-first mindset. With our headquarters in Silicon Valley, we operate delivery centers globally, including extensive remote operations across India, the US, the UK, Canada, and Singapore.We are proud to be Great Place to Work-Certified™. At Tiger Analytics, you’ll be at the forefront of an AI revolution, collaborating with innovative teams to push the boundaries of what's possible and develop solutions that inspire and energize.

At Tiger Analytics, we pride ourselves on being a leading advanced analytics consulting firm. Trusted by numerous Fortune 100 companies, we empower our clients to unlock substantial business value from their data. Our talented consultants possess extensive expertise in Data Science, Machine Learning, and AI. Our commitment to delivering business value and leadership excellence has earned us recognition from esteemed market research firms, including Forrester and Gartner. We are seeking an individual who possesses a unique combination of business consulting acumen and a solid background in data analytics. Key Responsibilities: Leverage cutting-edge data science applications to address complex business challenges. Collaborate closely with client stakeholders to convert business challenges into high-level analytics solution designs. Articulate analytic solutions to business audiences, emphasizing the robustness of the solution and its potential to drive business value. Design comprehensive solutions by gaining an in-depth understanding of business challenges, ensuring that analytics solutions are delivered efficiently, predictably, and sustainably. Oversee analytics projects while collaborating with client stakeholders and Tiger’s global team. Engage in collaborative discussions with team members to select and implement relevant analytic techniques, generating actionable business insights. Deliver presentations to senior management, communicate results to business teams, and develop strategies to operationalize analytic solutions.

Tiger Analytics is at the forefront of revolutionizing analytics through cutting-edge technology and innovative solutions tailored for our clients. As a premier advanced analytics consulting firm, we collaborate with organizations to harness their data effectively, driving significant business results. With a robust emphasis on artificial intelligence and data science, we empower Fortune 100 companies to unlock the full potential of their data with scalable and efficient engineering solutions.We are excited to announce an opportunity for a Data Engineering Lead to guide our data initiatives. In this pivotal role, you will design and implement data engineering projects, ensuring a robust data architecture while leading a team of engineers to deliver high-quality data solutions. You will work in close collaboration with cross-functional teams to guarantee that our data strategies align seamlessly with business objectives and yield actionable insights.

Join Nielsen Holdings plc as a Data Processing Specialist II and play a pivotal role in managing and processing complex data sets to support our analytics and reporting functions. You will be responsible for ensuring data integrity, accuracy, and timely delivery of processed data.

Join our dynamic team at NielsenIQ as a Support Engineer, where you'll play a crucial role in providing technical assistance and solutions to our clients. This is an exciting opportunity to work with cutting-edge technology and help our customers maximize their experience with our services. You will be responsible for troubleshooting issues, guiding clients through complex processes, and ensuring their satisfaction with our innovative solutions.

ALTEN México is seeking a skilled Mid-Level Data & Analytics Engineer with a focus on Machine Learning. The ideal candidate will possess expertise in standardizing models, preparing execution environments, versioning, and deploying solutions on Google Cloud Platform (GCP) while adhering to best practices in MLOps. Responsibilities include documenting, optimizing, and ensuring the portability and scalability of models within the cloud data ecosystem.Main ResponsibilitiesCollaborate on standardizing code structure, notebooks, and configuration management.Manage versioning of dependencies, models, and artifacts.Assist in preparing execution environments (Docker, requirements, configurations).Adapt models for GCP services (Vertex AI, Cloud Run).Create clear documentation on model execution, pipelines, and deployment procedures.Propose technical improvements based on prior experience.Design and implement machine learning pipelines tailored to the GCP ecosystem.Ensure scalability for varying data volumes or request loads.

About Fever Fever is a technology platform focused on transforming culture and live entertainment. Every month, more than 300 million people across 55+ countries use our platform to discover new experiences. We help event creators grow their audiences with analytics and tools, and we work with partners like Netflix, F.C. Barcelona, and Primavera Sound. Our team is backed by global investors and recognized for award-winning experiences. Role Overview: IT Support Specialist (Mexico City) This is a hands-on role within a small, two-person IT team. The IT Support Specialist maintains our systems, manages access and devices (primarily macOS), and contributes to internal tooling projects. The position offers exposure to a range of technologies and systems, including opportunities to work with AI-assisted development tools such as Claude Code. Many on our team have used this role as a springboard into areas like infrastructure, reliability, or platform engineering. One former IT team member recently moved into our Site Reliability Engineering (SRE) group. What You Will Do Manage the macOS device fleet with Kandji MDM, including deployments, policy updates, and custom OpenVPN configuration. Handle access management: onboarding, offboarding, SSO, and permissions. Respond to IT requests via Slack and Jira, triaging and resolving issues. Work closely with the SRE team on infrastructure awareness and escalations. Create and maintain clear documentation for runbooks, procedures, and internal guides. Provide occasional support for Windows and some Linux users, though most work centers on macOS. Use automation platforms to streamline common requests and reduce repetitive work.

Join Scale AI as a Support Specialist where you will initially work at Tier 0 and progress to Tier 1 readiness in a few weeks. This role requires handling a variety of contributor support issues, including those that are moderately complex, showcasing your judgment, investigative skills, and clear communication abilities. You will collaborate across teams to ensure contributors receive precise, prompt, and considerate support while also identifying opportunities to enhance workflows and documentation.This position is ideal for seasoned support professionals who thrive in a fast-paced environment and are comfortable working independently.You Will:Address routine and moderately complex contributor inquiries via email and chat, utilizing established workflows and your best judgment.Communicate with clarity, empathy, and professionalism.Document investigations, actions taken, and resolutions comprehensively in Zendesk or similar platforms.Recognize issues beyond the tier's scope and escalate them with detailed context and documentation.Provide feedback on workflows, macros, and documentation to boost efficiency and contributor satisfaction.Keep updated on relevant process and product changes through the provided resources.Ideally, You'd Have:Previous experience in high-volume customer support, platform support, or a similar role.Experience working remotely, demonstrating your ability to manage tasks independently and prioritize effectively without direct oversight.Excellent written and verbal English communication skills, with a knack for clear and professional interactions.Familiarity with customer service SaaS tools, Slack, and Google Workspace.Working Model & Tools:This is an independent contractor position, responsible for delivering specified services for an estimated six-month term. Continued engagement or transition to full-time employment may be considered based on performance and business requirements.Company equipment will be provided during your engagement.Collaborate asynchronously with internal teams as necessary.

ciandt is searching for a Data & Analytics Manager to join the team in Mexico City. This hybrid position requires working onsite at a client office in Polanco two to three times per week. Candidates must submit their CV in English and demonstrate English fluency at C1 level or higher. Role overview This role centers on leading data-driven projects for one of Mexico's largest e-commerce platforms. The Data & Analytics Manager will guide the full lifecycle of data products, from initial concept through development, deployment, and ongoing improvement. The position combines strategic direction with hands-on involvement in daily operations. Key responsibilities Oversee and execute data initiatives, ensuring projects are carefully planned and delivered. Manage data product lifecycles, including enhancements after launch. Develop and maintain tracking strategies to capture behavioral metrics. Translate data into actionable insights and visualizations that support marketing and product decisions. Requirements Fluent English (C1 or higher). Ability to work onsite in Mexico City (Polanco) 2–3 times per week. Experience managing data projects and leading teams. Strong technical skills and analytical mindset. ciandt brings together over 8,000 professionals worldwide and has partnered with more than 1,000 clients over 30 years. The company combines human expertise with AI technology to deliver scalable solutions. Artificial Intelligence is central to the work and culture at ciandt.

Join our dynamic team at inetum2 as a Data Visualization Specialist. In this role, you will leverage your analytical skills to transform complex data into insightful visual narratives that drive strategic decision-making. You will collaborate with cross-functional teams to create dashboards and reports that illustrate key performance indicators and business insights.We are looking for innovative thinkers who are passionate about data storytelling and have a knack for presenting information in a clear and engaging manner. Your contributions will directly impact our company's growth and success.

Join our dynamic team as an Enterprise Support Specialist at Restaurant365, where you will play a crucial role in delivering exceptional support to our enterprise clients. Your expertise will help ensure their success and satisfaction with our innovative software solutions designed specifically for the restaurant industry.In this position, you will troubleshoot complex issues, provide training on our platform, and collaborate with cross-functional teams to enhance the customer experience. If you are passionate about technology and customer service, we want to hear from you!

Join our dynamic team at Inetum2 as a Data Visualization Specialist, where you will play a crucial role in transforming complex data into visually compelling narratives. You will collaborate with cross-functional teams to create insightful dashboards and reports, enabling data-driven decision-making across the organization.

About WPPWPP serves as the trusted growth partner for the world’s leading brands. We integrate cutting-edge media intelligence, data solutions, world-class creativity, next-gen production, transformative enterprise solutions, and expert strategic counsel into a single entity—powered by outstanding talent and our dynamic marketing platform, WPP Open. We empower our clients to navigate change, seize opportunities, and achieve transformational growth. For further details, visit WPP.com.About WPP MediaWPP is at the forefront of creative transformation. We harness creativity to forge better futures for our people, planet, clients, and communities. Discover more at wpp.com.WPP Media represents WPP’s global media collective. In an era where media permeates every aspect of life, we unite the best platforms, people, and partners to create limitless growth opportunities. Check out wppmedia.com for more information.At WPP Media, we take pride in our culture and our people, which empowers us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP & WPP Media’s shared core values will be essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

With over 25 years of experience and millions of diners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a premier leader in the restaurant industry. Our cutting-edge technology empowers restaurant partners to focus on their teams, guests, and overall profitability while enabling diners to discover and reserve the perfect dining experience for any occasion. At OpenTable, each employee contributes significantly to our mission and culture of hospitality, which revolves around caring for others. Join our global team, which encompasses a portfolio of metasearch brands, and make a tangible impact. We are currently looking for a meticulous and customer-oriented Billing Support Specialist to become part of our Customer Support team. This pivotal role is essential for maintaining billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. It is an excellent opportunity for a driven professional eager to grow within a vibrant team while honing expertise in billing operations, collections, and customer account management. The ideal candidate will possess a strong financial background, outstanding customer service skills, and the ability to excel in a fast-paced, goal-oriented environment.

PayJoy is looking for a Senior Analytics Engineer based in Mexico City. This position centers on transforming complex data into actionable insights that guide business decisions and support company growth. Main responsibilities Examine data sets to identify patterns, trends, and opportunities for improvement Convert analytical findings into clear recommendations that inform business strategy Work closely with cross-functional teams to assist with projects and drive process enhancements Collaboration This role involves frequent interaction with colleagues across departments. The Senior Analytics Engineer helps support key initiatives and looks for ways to make company operations more effective.

SimplePractice is launching its first office in Mexico City. Roles here follow a hybrid schedule, blending on-site collaboration with remote work options. Headquartered in Los Angeles, SimplePractice supports health and wellness professionals by providing tools for private practice. The company’s team includes colleagues from the United States, Dominican Republic, Mexico City, and Ukraine. Over 250,000 providers use SimplePractice’s software to manage and grow their businesses. The platform simplifies daily operations, covering everything from administrative tasks to clinical care, and serves both solo practitioners and small groups. SimplePractice has earned recognition from MedTech Breakthrough and Digital Health Awards. BuiltIn named the company one of the Best Places to Work, and it appears on the Best Places to Code list in Mexico. Our values Think big Take simplicity seriously Come as you are Act with humility Build on trust Everyone at SimplePractice helps maintain and grow the company’s culture. The team values collaboration and connection, working closely across borders. Employees can participate in in-person meetups in both the U.S. and Mexico.

About WatershedWatershed serves as a premier enterprise sustainability platform, empowering leading companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform facilitates the generation of audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving significant decarbonization efforts. We seek passionate team members who are enthusiastic about product development, eager to contribute to a mission-driven startup, and excited to help shape the culture of a rapidly growing team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a diverse remote team across the US and Europe, we invite you to consider joining us!The RoleWe are in search of an analytical and detail-oriented manager to lead and expand our Data Specialist team in Mexico City. As a founding leader in our Mexico City office, you will lay the groundwork for our services teams in the region.The Data Specialist team collaborates directly with our clients to facilitate the ingestion of their data into Watershed. The team meticulously reviews raw data provided by customers, seeks necessary clarifications, transforms the data to align with Watershed templates, documents all transformations, and uploads it onto the platform. Our team is dedicated to delivering high-quality professional services and ensuring error-free results. As the manager, you will maintain professional service and quality standards, promote standardization, and coach the team to foster growth.This is a unique opportunity to elevate an already high-performing team within a growth-stage startup that partners with some of the world's leading companies to enhance their sustainability initiatives.You Will:Be a founding leader in our Mexico City office, exemplifying our operating principles, establishing high-quality service standards, and cultivating cultural norms.Manage and mentor a dedicated professional services team of 9 client-facing Data Specialists.Oversee team execution and throughput: plan and prioritize tasks, allocate resources across customer projects, and eliminate obstacles to ensure timely, high-quality delivery.Establish and enforce operational standards: define playbooks, templates, and review protocols to enhance accuracy, consistency, and audit readiness.Collaborate cross-functionally to derive insights, influence the product roadmap, and drive strategic initiatives that align with our mission.

At Lighthouse, we're on a mission to transform the commercial strategy within the hospitality sector. Our innovative platform simplifies data complexity, equipping businesses with actionable insights, advanced pricing tools, and state-of-the-art business intelligence to fully realize their revenue potential.Backed by $370 million in Series C funding and fueled by a relentless passion for growth, we've integrated five companies into our journey, surpassing $100 million in ARR in 2024. With over 850 team members across 35 countries and representing 34 nationalities, our diverse community is a source of strength.At Lighthouse, we are more than a workplace; we are a community committed to collaboration, fun, and a shared goal of revolutionizing the hospitality industry. Are you ready to join us and take part in this exciting venture? Your Responsibilities: #LI-RemoteAs a Product Support Specialist, you will serve as the face of Lighthouse for our clients. You will play a crucial role in creating positive experiences by building relationships and ensuring that customers derive maximum value from our products. In this position, you will advise and assist a diverse range of clients, aligning their business requirements with our solutions and enhancing their operations through Lighthouse's capabilities.Key Areas of Impact:Implement Lighthouse's integrated products while delivering outstanding end-user support.Address customer inquiries submitted via chat or email promptly and efficiently.Empower users to fully leverage Lighthouse products through attentive listening and understanding of their unique needs.Provide technical troubleshooting for client inquiries and requests, clearly communicating technical concepts to all stakeholders.Create and maintain supporting materials and user manuals that enhance the customer experience.Escalate complex technical issues and bugs to the Engineering team for timely resolution.Work collaboratively with internal teams to address inquiries and ensure a seamless customer journey.Utilize AI and automation tools to streamline troubleshooting, speed up response times, and offer personalized, data-driven support to users.About Our Team:Join our Customer Engagement team, the driving force behind our dedication to customer satisfaction! We are the friendly, strategic-minded, and committed representatives of Lighthouse, working tirelessly to ensure every customer interaction is exceptional.