Tilda Collection Specialist

Join our dynamic team at Platacard as a Tilda Collection Specialist. This role is pivotal for ensuring the smooth operation of our collection processes. As a part of our Collection Operations department, you will be responsible for managing collections effectively and enhancing our operational efficiency. If you're detail-oriented and passionate about optimizing collections, we want to hear from you!

Join Our TeamAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from ambitious startups to global enterprises, to accept payments and unlock new growth opportunities. Our mission is to elevate the GDP of the internet, and we invite you to be part of this transformative journey. With a dynamic office in Mexico City, we are at the heart of reshaping the financial landscape, fostering a culture of collaboration, innovation, and excellence.At Stripe, we pride ourselves on creating an inclusive environment where every voice is valued. Our commitment to our customers is evident as we manage over a million support cases annually, helping users not only resolve issues but also achieve their goals.About the TeamOur dedicated team is focused on delivering seamless experiences for all Stripe users, whether they are independent businesses, startups, or large enterprises. We handle millions of transactions each year and strive for operational excellence by adopting a solution-oriented approach to support, enabling Stripe's growth while addressing our unique operational challenges.Your RoleAs a Collections Specialist for Stripe Capital, you will provide exceptional, empathetic, and strategic support to our merchants who may have missed payments. You will manage a collections queue, reaching out via phone, email, and SMS to assist overdue users. Your role will be crucial in fostering relationships and helping businesses thrive, all while contributing to our mission of enhancing the global economy.

About the CompanyTerry Soot Management Group (TSMG), founded in 2017 in Europe, specializes in data collection where automation falls short. We meticulously gather information through counting, photography, videography, speech recording, and area scanning, ensuring our clients have the precise details needed for informed decision-making. Our dedicated field data collection teams are strategically located across Europe and North America, ready to take on new challenges.Project ObjectiveThe project aims to conduct a field survey across stations in Mexico City to enhance mapping services.ResponsibilitiesData collectors will be assigned specific stations daily to visit. The operator will utilize a work device to scan key attributes at the station. We are looking for an energetic individual who enjoys exploring new locations.Project DurationThe project is anticipated to last a minimum of 3 months.Work ScheduleWork will be conducted Monday through Friday, comprising 8 hours per day, totaling 40 hours per week.

Join Banco Plata as we embark on an exciting journey of growth and innovation! Recently licensed as a bank, we are in a rapidly expanding phase, providing genuine opportunities for those eager to contribute to something significant.Be part of the financial revolution transforming Mexico! As a Collection Agent in Mexico City, you will offer tailored solutions to assist our clients in managing their credit.Turn your negotiation skills into impressive earnings!Main ResponsibilitiesRecover overdue accounts through friendly, empathetic, and effective communication.Ensure outstanding service levels and meet your individual targets.

Join the dynamic team at FlexAuto as a Credit Collection Agent in Mexico City. We are experiencing rapid growth and are thrilled to expand our team.About UsFlexAuto is transforming the car leasing industry by offering flexible ownership options that cater to modern consumer needs. Our mission is to enhance the car leasing experience, paving the way for future mobility solutions across Mexico, Greece, Italy, Cyprus, and beyond.Our TeamWe seek passionate, ambitious individuals who are eager to embark on an exciting career journey. If you are ready to contribute to one of Europe’s most promising start-ups, we want you on our team!Position OverviewAs a Credit Collection Agent, you will play a crucial role in maintaining strong client relationships while ensuring FlexAuto’s profitability through effective debt recovery. This position demands excellent analytical, communication, and negotiation skills, as you will be engaging with clients to facilitate the recovery of outstanding payments.Key ResponsibilitiesCommunicate with clients through phone and email to address billing discrepancies and ensure the timely collection of overdue payments.Send reminders for payments, follow up on outstanding invoices, and negotiate payment arrangements while fostering a positive customer experience.Investigate discrepancies in client accounts and resolve billing issues to ensure accurate payment records.Create financial statements and reports detailing accounts receivable status and outstanding payments.Monitor overdue accounts and escalate issues to management when necessary.QualificationsDemonstrated experience as an Accounts Receivable Clerk or Call Center Agent.Strong understanding of credit collection practices, basic accounting principles, and collection regulations.Proficient in negotiating payments and managing customer objections effectively.Excellent data entry skills with a strong affinity for numbers.Proficient in spreadsheet software.Fluent in English and skilled in MS Office; familiarity with ERP and CRM systems is advantageous.A high degree of accuracy and attention to detail is essential.BenefitsOpportunity to be part of one of the fastest-growing leasing companies in Europe and contribute to its exciting global expansion.A vibrant work environment that emphasizes respect, fairness, and team collaboration.

With over 25 years of experience and millions of diners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a premier leader in the restaurant industry. Our cutting-edge technology empowers restaurant partners to focus on their teams, guests, and overall profitability while enabling diners to discover and reserve the perfect dining experience for any occasion. At OpenTable, each employee contributes significantly to our mission and culture of hospitality, which revolves around caring for others. Join our global team, which encompasses a portfolio of metasearch brands, and make a tangible impact. We are currently looking for a meticulous and customer-oriented Billing Support Specialist to become part of our Customer Support team. This pivotal role is essential for maintaining billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. It is an excellent opportunity for a driven professional eager to grow within a vibrant team while honing expertise in billing operations, collections, and customer account management. The ideal candidate will possess a strong financial background, outstanding customer service skills, and the ability to excel in a fast-paced, goal-oriented environment.

Join Concord Servicing, a premier financial services organization, as a Commercial Workout Specialist. In this pivotal role, you will assist in recovering overdue loan payments, engage with customers to devise effective payment strategies, and protect the financial integrity of our organization. Our comprehensive loan servicing solutions are designed to be compliant, adaptable, and scalable, meeting the needs of loan originators and capital providers while ensuring an optimal experience for our clients.The Commercial Workout Specialist is essential to maintaining the financial stability of our company. We seek a candidate who is well-versed in collections processes and regulations.Key Responsibilities:Proactively contact customers to resolve overdue accounts through full payments, settlements, or structured repayment plans.Utilize effective collection and negotiation techniques while adhering to FDCPA, state regulations, and company policies.Conduct skip tracing, asset research, collateral evaluations, and comprehensive account investigations.Make informed decisions regarding repossession and manage referrals for litigation, bankruptcy, or uncollectible accounts.Support legal proceedings by preparing necessary documentation, coordinating information, and negotiating settlements.Maintain precise and comprehensive account documentation in our record-keeping system.Provide prompt updates and reporting to management and clients.Handle incoming calls and represent the company with professionalism.Perform additional tasks as assigned.

At Welocalize, we are proud to be a leading global transformation partner, dedicated to accelerating businesses' journey towards global expansion. Our mission is to empower brands and companies to connect, engage, and cultivate relationships with international audiences. With our expertise in multilingual content transformation, we offer superior services in translation, localization, and adaptation across over 250 languages, supported by our extensive network of 400,000 in-country linguistic resources. We are at the forefront of innovation in language services, providing high-quality training data transformation solutions for NLP applications. Our unique blend of technology and human intelligence ensures that we effectively collect, annotate, and evaluate diverse content types. Our dedicated team operates across North America, Europe, and Asia, delivering exceptional service to our global clients in the most impactful markets. To learn more, visit us at www.welocalize.com.Overview In this pivotal role, you will assess project scopes and prepare accurate project quotes, ensuring seamless communication with the Project Management team to meet client demands promptly. You will also support project completion by developing and utilizing language tools and pilot processes.

About Fever Fever is a technology platform focused on transforming culture and live entertainment. Every month, more than 300 million people across 55+ countries use our platform to discover new experiences. We help event creators grow their audiences with analytics and tools, and we work with partners like Netflix, F.C. Barcelona, and Primavera Sound. Our team is backed by global investors and recognized for award-winning experiences. Role Overview: IT Support Specialist (Mexico City) This is a hands-on role within a small, two-person IT team. The IT Support Specialist maintains our systems, manages access and devices (primarily macOS), and contributes to internal tooling projects. The position offers exposure to a range of technologies and systems, including opportunities to work with AI-assisted development tools such as Claude Code. Many on our team have used this role as a springboard into areas like infrastructure, reliability, or platform engineering. One former IT team member recently moved into our Site Reliability Engineering (SRE) group. What You Will Do Manage the macOS device fleet with Kandji MDM, including deployments, policy updates, and custom OpenVPN configuration. Handle access management: onboarding, offboarding, SSO, and permissions. Respond to IT requests via Slack and Jira, triaging and resolving issues. Work closely with the SRE team on infrastructure awareness and escalations. Create and maintain clear documentation for runbooks, procedures, and internal guides. Provide occasional support for Windows and some Linux users, though most work centers on macOS. Use automation platforms to streamline common requests and reduce repetitive work.

As a Strategic Recruitment Sourcing Specialist at Turner Townsend, you will play a pivotal role in identifying and attracting top talent for our business support department. Your expertise in sourcing strategies and recruitment processes will be essential in ensuring we build a strong workforce aligned with our company’s strategic objectives. You will collaborate with hiring managers to understand their needs and refine sourcing techniques to attract diverse candidates.

Join Belvo as a Finance Specialist where you will play a crucial role in managing financial operations and contributing to strategic financial planning. As part of our dynamic team, you will help optimize our financial processes and support business growth.

Role overview inetum2 is hiring a Local IT Specialist based in Mexico City. The position centers on supporting the company’s IT infrastructure by addressing technical issues and ensuring systems remain dependable for daily work. Main responsibilities Troubleshoot and resolve hardware and software problems for employees Offer onsite technical support to users Monitor IT systems and perform routine maintenance to keep operations steady Team and development This role involves working closely with colleagues who prioritize teamwork and sharing knowledge. The position provides opportunities to expand technical skills and participate in projects that drive company improvements.

QIMA seeks a Specialist in Taxation to join the finance team based in Mexico City. This role centers on accurate tax reporting and maintaining compliance with local regulations. The Specialist will provide guidance on tax matters and work closely with other departments to refine tax processes and contribute to financial planning. Key responsibilities Prepare and submit timely, accurate tax reports Advise on compliance with current tax laws and regulations Collaborate with colleagues across the company to improve tax-related workflows Support financial planning activities with a focus on tax implications Requirements Keen attention to detail in applying tax regulations and ensuring compliance Strong communication skills for effective cross-department collaboration Experience in tax reporting and advisory is preferred

Join Nuvei as an Underwriting Specialist, where you will play a pivotal role in assessing and managing risks related to our financial services. You will analyze applications, evaluate creditworthiness, and work closely with our sales and operations teams to ensure that our clients receive the best possible service.

Join PayJoy as a Senior IT Specialist, where you will play a pivotal role in enhancing our IT infrastructure and driving innovation. Your expertise will help us streamline operations and implement cutting-edge technology solutions. If you're passionate about IT and eager to make a significant impact, we want to hear from you!

Join our dynamic team at spoton as an Installation Specialist where you will play a pivotal role in ensuring the seamless installation of our innovative solutions. We seek a proactive individual who thrives in a fast-paced environment and is eager to deliver exceptional service to our clients.

Join Deliverect as an Activation Specialist and play a pivotal role in transforming how businesses engage with their customers. Our innovative API-first platform is reshaping commerce, offering comprehensive solutions for the food and retail sectors. We enable businesses to maximize revenue and streamline operations, creating exceptional experiences for selling and delivering products.About DeliverectDeliverect is a rapidly growing global SaaS unicorn at the forefront of technological advancements in the hospitality and Q-commerce industries. Our mission is to equip passionate professionals with the tools and knowledge necessary to make a significant impact in their careers while contributing to a larger cause.Our TeamBecome part of our Implementation and Consultation team—a dedicated group of experts focused on driving enterprise success. We design technical strategies that seamlessly integrate our solutions into clients' operations, leading to improved processes, fewer errors, and enhanced efficiency, empowering our clients to reach their ambitious objectives.Our comprehensive approach ensures quality and risk management at every stage of the project. We collaborate closely with clients to understand their unique needs, providing tailored services and ongoing support to maximize the benefits they receive from our products.Your RoleWe are looking for a passionate Activation Specialist to join our growing team! In this essential position, you will be the primary contact for new clients, ensuring their effortless integration with the Deliverect platform. You will guide clients through the onboarding process, facilitating their transition and directly contributing to their satisfaction and success.*This is a full-time hybrid position with a flexible schedule, requiring 3 days in our Mexico City office and 2 days working from home.*

Join Scale AI as a Support Specialist where you will initially work at Tier 0 and progress to Tier 1 readiness in a few weeks. This role requires handling a variety of contributor support issues, including those that are moderately complex, showcasing your judgment, investigative skills, and clear communication abilities. You will collaborate across teams to ensure contributors receive precise, prompt, and considerate support while also identifying opportunities to enhance workflows and documentation.This position is ideal for seasoned support professionals who thrive in a fast-paced environment and are comfortable working independently.You Will:Address routine and moderately complex contributor inquiries via email and chat, utilizing established workflows and your best judgment.Communicate with clarity, empathy, and professionalism.Document investigations, actions taken, and resolutions comprehensively in Zendesk or similar platforms.Recognize issues beyond the tier's scope and escalate them with detailed context and documentation.Provide feedback on workflows, macros, and documentation to boost efficiency and contributor satisfaction.Keep updated on relevant process and product changes through the provided resources.Ideally, You'd Have:Previous experience in high-volume customer support, platform support, or a similar role.Experience working remotely, demonstrating your ability to manage tasks independently and prioritize effectively without direct oversight.Excellent written and verbal English communication skills, with a knack for clear and professional interactions.Familiarity with customer service SaaS tools, Slack, and Google Workspace.Working Model & Tools:This is an independent contractor position, responsible for delivering specified services for an estimated six-month term. Continued engagement or transition to full-time employment may be considered based on performance and business requirements.Company equipment will be provided during your engagement.Collaborate asynchronously with internal teams as necessary.

Role overview Payjoy, Inc. seeks a Training Specialist based in Mexico City. This role centers on strengthening employee skills and knowledge by developing effective training programs. The Training Specialist plays a key part in ensuring team members are equipped to provide reliable service and support, aligning learning initiatives with company goals. What you will do Identify training needs throughout the organization Develop engaging materials suited to different groups Facilitate training sessions in-person and online Encourage a culture that values continuous learning and growth Requirements Proactive in spotting and addressing training opportunities Genuine interest in supporting others’ development Experience or comfort with designing and delivering training in multiple formats

About Fever Fever is a technology platform focused on making culture and live entertainment accessible to everyone. Each month, over 300 million people in more than 55 countries use Fever to discover new experiences. The company partners with event creators, providing data and technology to help them innovate and reach wider audiences. Fever has worked with organizations like Netflix, F.C. Barcelona, and Primavera Sound, and has earned international recognition and investment. Role Overview: IT Automation & Support Specialist This Mexico City-based role joins Fever’s IT team, with a focus on both support and automation. The position involves more than standard helpdesk work, it's ideal for someone who looks for ways to automate repetitive tasks and improve internal processes. The environment is primarily macOS, and the team values a proactive approach to problem-solving and efficiency. This position can serve as a strong foundation for engineers interested in future roles in infrastructure, reliability, or platform engineering. Previous team members have progressed into SRE roles within the company. Main Responsibilities Manage the macOS device fleet using Kandji MDM, handling deployments, policies, and a custom OpenVPN setup. Oversee access management, including onboarding, offboarding, SSO, and permissions. Respond to IT requests via Slack and Jira, triaging and resolving issues promptly. Maintain and administer self-hosted infrastructure, such as firewalls, switches, and internal services. Develop scripts and lightweight tools to automate common IT tasks and reduce manual work. Work with the SRE team on infrastructure awareness and handle escalations as needed. Document runbooks, processes, and internal guides clearly and consistently. Provide occasional support for Windows and Linux environments. Location This role is based in Mexico City.