Collection Agent

Join Banco Plata as we embark on an exciting journey of growth and innovation! Recently licensed as a bank, we are in a rapidly expanding phase, providing genuine opportunities for those eager to contribute to something significant.Be part of the financial revolution transforming Mexico! As a Collection Agent in Mexico City, you will offer tailored solutions to assist our clients in managing their credit.Turn your negotiation skills into impressive earnings!Main ResponsibilitiesRecover overdue accounts through friendly, empathetic, and effective communication.Ensure outstanding service levels and meet your individual targets.

Join the dynamic team at FlexAuto as a Credit Collection Agent in Mexico City. We are experiencing rapid growth and are thrilled to expand our team.About UsFlexAuto is transforming the car leasing industry by offering flexible ownership options that cater to modern consumer needs. Our mission is to enhance the car leasing experience, paving the way for future mobility solutions across Mexico, Greece, Italy, Cyprus, and beyond.Our TeamWe seek passionate, ambitious individuals who are eager to embark on an exciting career journey. If you are ready to contribute to one of Europe’s most promising start-ups, we want you on our team!Position OverviewAs a Credit Collection Agent, you will play a crucial role in maintaining strong client relationships while ensuring FlexAuto’s profitability through effective debt recovery. This position demands excellent analytical, communication, and negotiation skills, as you will be engaging with clients to facilitate the recovery of outstanding payments.Key ResponsibilitiesCommunicate with clients through phone and email to address billing discrepancies and ensure the timely collection of overdue payments.Send reminders for payments, follow up on outstanding invoices, and negotiate payment arrangements while fostering a positive customer experience.Investigate discrepancies in client accounts and resolve billing issues to ensure accurate payment records.Create financial statements and reports detailing accounts receivable status and outstanding payments.Monitor overdue accounts and escalate issues to management when necessary.QualificationsDemonstrated experience as an Accounts Receivable Clerk or Call Center Agent.Strong understanding of credit collection practices, basic accounting principles, and collection regulations.Proficient in negotiating payments and managing customer objections effectively.Excellent data entry skills with a strong affinity for numbers.Proficient in spreadsheet software.Fluent in English and skilled in MS Office; familiarity with ERP and CRM systems is advantageous.A high degree of accuracy and attention to detail is essential.BenefitsOpportunity to be part of one of the fastest-growing leasing companies in Europe and contribute to its exciting global expansion.A vibrant work environment that emphasizes respect, fairness, and team collaboration.

Join our dynamic team at Platacard as a Tilda Collection Specialist. This role is pivotal for ensuring the smooth operation of our collection processes. As a part of our Collection Operations department, you will be responsible for managing collections effectively and enhancing our operational efficiency. If you're detail-oriented and passionate about optimizing collections, we want to hear from you!

About the CompanyTerry Soot Management Group (TSMG), founded in 2017 in Europe, specializes in data collection where automation falls short. We meticulously gather information through counting, photography, videography, speech recording, and area scanning, ensuring our clients have the precise details needed for informed decision-making. Our dedicated field data collection teams are strategically located across Europe and North America, ready to take on new challenges.Project ObjectiveThe project aims to conduct a field survey across stations in Mexico City to enhance mapping services.ResponsibilitiesData collectors will be assigned specific stations daily to visit. The operator will utilize a work device to scan key attributes at the station. We are looking for an energetic individual who enjoys exploring new locations.Project DurationThe project is anticipated to last a minimum of 3 months.Work ScheduleWork will be conducted Monday through Friday, comprising 8 hours per day, totaling 40 hours per week.

Join Our TeamAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from ambitious startups to global enterprises, to accept payments and unlock new growth opportunities. Our mission is to elevate the GDP of the internet, and we invite you to be part of this transformative journey. With a dynamic office in Mexico City, we are at the heart of reshaping the financial landscape, fostering a culture of collaboration, innovation, and excellence.At Stripe, we pride ourselves on creating an inclusive environment where every voice is valued. Our commitment to our customers is evident as we manage over a million support cases annually, helping users not only resolve issues but also achieve their goals.About the TeamOur dedicated team is focused on delivering seamless experiences for all Stripe users, whether they are independent businesses, startups, or large enterprises. We handle millions of transactions each year and strive for operational excellence by adopting a solution-oriented approach to support, enabling Stripe's growth while addressing our unique operational challenges.Your RoleAs a Collections Specialist for Stripe Capital, you will provide exceptional, empathetic, and strategic support to our merchants who may have missed payments. You will manage a collections queue, reaching out via phone, email, and SMS to assist overdue users. Your role will be crucial in fostering relationships and helping businesses thrive, all while contributing to our mission of enhancing the global economy.

We are seeking a dynamic and enthusiastic Travel Agent to join our team at despegar in Iztapalapa, CDMX. As a Travel Agent, you will play a crucial role in helping customers plan and book their dream vacations, ensuring a memorable travel experience. You will engage with clients to understand their preferences, provide expert recommendations, and assist with travel arrangements.

Join our dynamic team at Despegar as a Travel Agent at the Elektra Mercado Pantitlán location! We are seeking passionate individuals who are dedicated to providing exceptional customer service and creating memorable travel experiences for our clients. You will be responsible for assisting customers with travel arrangements, providing expert recommendations, and ensuring a seamless booking process.

Join Plata Card and be part of the financial revolution transforming Mexico! At Plata Card, we are redefining how people interact with their finances. We are a high-impact financial platform that merges technology, agility, and purpose to make finance more accessible, friendly, and reliable for everyone. What will you do as a Senders Support Agent? Ensure the management and availability of senders on the Infobip platform, maintaining active lines for Marketing and Collections campaigns while preventing blockages on channels such as WhatsApp and SMS through operational best practices. Responsibilities: Sender Registration: Timely and accurate registration of senders on the Infobip platform. Compliance Control: Ensure the necessary number of senders is available for executing Marketing and Collections campaigns, meeting required timelines. SIM Card Management: Receive, inventory, and safeguard SIM cards for campaign use. Operational Follow-up and Reporting: Maintain an updated status of senders, SIM cards, and process progress through internal tracking reports. Technical Detection and Escalation: Promptly identify potential failures in the Infobip platform and escalate to the appropriate technical team for resolution. We Offer: Attractive salary Productivity bonus Legal benefits from day one, contributing at 100% In-person modality Major medical expenses insurance Life insurance Working Hours: Monday to Saturday: 9:00 AM to 7:00 PM. Work Location: Av. Insurgentes Sur, Col del Valle Centro, Benito Juárez, 03100 Mexico City, CDMX (Metrobus Col. del Valle). *Interested candidates should apply through this platform* and attach their CV.

Accor Hotels is looking for a Front Desk Agent in Mexico City. This position serves as the first point of contact for guests, helping to set the tone for their stay. Role overview The Front Desk Agent manages guest arrivals and departures, handles questions, and maintains a friendly, welcoming environment. This role is central to creating a positive impression and supporting smooth hotel operations. What you will do Manage guest check-in and check-out processes Respond to guest inquiries in person, by phone, or electronically Foster a warm and inviting atmosphere at the front desk Requirements Strong communication skills and a commitment to excellent service are important for this role. Previous experience in hospitality or customer service is helpful.

Join our dynamic team at Despegar as a Travel Agent located in beautiful Coyoacan, CDMX. We are seeking passionate individuals who thrive in a fast-paced commercial environment. You will play a crucial role in helping clients plan their dream vacations, providing them with exceptional service and expert travel advice.

Are you passionate about travel and customer service? Join Despegar as a Travel Agent at our Plaza Galerías Coapa location in Mexico City. In this full-time role, you will assist clients in planning their dream vacations, providing exceptional service and expertise in travel arrangements.

About Delinea:Delinea stands at the forefront of safeguarding human and machine identities through innovative, centralized authorization solutions. Our mission is to empower organizations by enabling seamless governance of their interactions within the modern enterprise landscape. By leveraging AI-driven technology, Delinea offers a robust cloud-native Identity Security Platform that integrates context throughout the entire identity lifecycle, spanning both cloud and traditional infrastructures, data environments, SaaS applications, and AI integrations. We are proud to be the only platform capable of uncovering all types of identities—be it workforce, IT administrators, developers, or machines—while providing the ability to assign appropriate access levels, identify anomalies, and respond to threats in real time. With implementations that take weeks instead of months, requiring 90% fewer resources than our nearest competitor, and boasting an uptime of 99.995%, Delinea delivers uncompromised security alongside operational efficiency. To learn more about us, visit Delinea.com, LinkedIn, X, and YouTube.Join our dynamic global team at Delinea and contribute to our mission of creating a safer, more secure world. Our achievements are fueled by exceptional product leadership, outstanding engineering talent, and strategic support from TPG. We prioritize diversity, innovation, and foster a culture of respect and fairness. If you are prepared to challenge conventional limits and drive transformation in the identity security space, we welcome you to apply.

Join our dynamic team at Despegar as a Travel Agent in Galerias Insurgentes, CDMX! We are looking for passionate individuals who thrive in a fast-paced environment and are dedicated to providing exceptional customer service. Your role will involve assisting clients in planning their perfect trips, from booking flights and accommodations to offering expert travel advice.

Are you passionate about travel and customer service? Join our team at Despegar as a Travel Agent at our new Multiplaza Izcalli location! In this role, you will assist customers in planning and booking their dream vacations while providing exceptional service. Utilize your knowledge of destinations, travel trends, and booking systems to create personalized travel itineraries that exceed customer expectations.

Join our dynamic team at Despegar as a Travel Agent at our Plaza Oasis Coyoacán location. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to assist clients in planning their dream vacations. As a Travel Agent, you will be responsible for providing exceptional customer service, offering travel recommendations, and ensuring a seamless booking experience for our clients.

Join the dynamic team at Despegar as a Travel Agent in the vibrant Plaza Cuicuilco, CDMX. In this pivotal role, you will assist clients in planning and booking their dream vacations, providing them with expert advice and personalized service to ensure their travel experiences are memorable.Your responsibilities will include managing client relationships, offering tailored travel solutions, and staying updated on the latest travel trends and offers. If you are passionate about travel and possess outstanding communication skills, we want to hear from you!

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

Join Banco Plata as we embark on an exciting phase of growth, innovation, and genuine opportunities for those eager to build something remarkable!Become part of the financial revolution transforming Mexico and enjoy a rewarding experience as a Card Delivery Agent.

Join Banco Plata as we embark on an exciting journey following our recent banking license acquisition! We are entering a phase of rapid growth, continuous innovation, and genuine opportunities for individuals eager to contribute to something significant.Become a part of the financial revolution transforming Mexico! As an Ambassador, you will serve as the vital link between our company and our customers by delivering products and ensuring an exceptional experience with every interaction.Do you enjoy customer interaction and field sales? This is your chance!ActivitiesScheduled visits for card deliveriesPaid training on product usage and applicationProspecting new clients (cold sales and door-to-door)Job is 100% field-basedBenefitsDaily wage of $440.87 MXNTransportation support of $600 MXN monthlyGuaranteed bonus of $4,000 MXN gross during your first monthPerformance bonuses to recognize your effortsLegal benefits from day one, contributing 100%12 vacation days in the first year, 25% vacation premium, 15 days of aguinaldoMinor medical expense insurance (after 90 days)Paid trainingOfficial paid holidaysRequirements:Passion for fieldwork and direct client interactionEffective communication skillsHigh school diploma (certified proof required)Own transportation (motorcycle or car)Schedule: THREE DAYS A WEEK!Monday, Wednesday, and Friday from 9:00 AM to 6:00 PM.Why join Banco Plata?You'll discover more than just a job: a real opportunity to grow, earn competitive income, and develop your potential within a growing company.Work in a dynamic environment with ongoing training, modern tools, and a team that supports your success from day one.

Join The Credit Pros for an Exciting FULL-TIME REMOTE OPPORTUNITY!Elevate Your Career in the Dynamic Credit Repair Industry!Are you ready to propel your career forward? At The Credit Pros, we believe that diverse perspectives fuel innovation and success. We welcome passionate and driven individuals who are eager to learn and embrace new challenges. If you’re looking to be part of a team that values hard work and fun, your future with TCP awaits!Company Overview:The Credit Pros is a prominent national leader in credit repair, committed to assisting clients in removing negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission goes beyond repair; we empower our clients by educating them on the credit system and enabling them to enhance their financial health. As an Inc. 5000 company, we are at the forefront of industry advancement, dedicated to creating a remarkable workplace that positively influences the lives of both our clients and employees. Our commitment to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a distinguished Smart CEO Magazine Corporate Culture Award.Role Summary:As a bilingual (Spanish & English) Client Success Agent, you will be instrumental in driving client satisfaction and contributing to retention and revenue growth goals. You will provide phone-based support to clients from the comfort of your home, addressing product and platform issues, as well as account and billing inquiries. Your effective communication skills and customer-first mindset will be key in empathetically collaborating with TCP’s customers to resolve their concerns.Key Responsibilities:Respond to customer inquiries through phone, email, and chat in accordance with standard operating procedures.Utilize TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.Escalate and assign issues to appropriate departments as necessary.Document, review, and follow up on customer requests and resolutions.Research and provide accurate solutions to customer issues.Maintain and update customer records during interactions.Meet key performance indicators for client engagement, call quality, and occupancy rates.Address inquiries related to collections and billing, including payment plans, account balances, and overdue payments.Clarify billing charges, generate statements, and process adjustments.Manage service cancellations while implementing retention strategies.Complete training on cancellations and apply retention techniques as a core part of your responsibilities.