Business Intelligence Specialist

Role Overview NBCUniversal Media, LLC is looking for a Business Intelligence Specialist based in CDMX. This role focuses on turning complex data into clear insights that support strategic decisions across the company. What You Will Do Analyze data from multiple sources to find trends and opportunities. Create visualizations and reports that help teams understand key findings. Work with teams from different departments to gather data needs and deliver tailored analytical solutions. Present insights in a way that is clear and useful for both technical and non-technical audiences. Collaboration This position works closely with cross-functional teams, supporting their goals by providing timely and relevant data analysis and reporting.

Jobgether is hiring a Business Intelligence Developer for a partner company in Mexico. This role sits at the core of a data-driven organization, where analytics and reporting help shape business decisions and improve day-to-day operations. Main responsibilities Design and implement scalable business intelligence solutions to turn complex data into clear, actionable insights. Create dashboards and reports that support teams and leaders in making informed decisions. Collaborate with cross-functional teams to understand business needs and develop effective analytical tools. Present data in accessible formats so stakeholders can easily interpret and act on findings. What makes this role unique Directly influence strategic projects and operational improvements. Combine technical expertise with the ability to communicate insights through data storytelling. Help define how data is used to drive efficiency and growth throughout the organization. Location This position is based in Mexico.

Business Intelligence (BI) Analytics EngineerAt SunnyData, we are dedicated to guiding our clients through their data journeys, helping them harness the power of data to drive their businesses forward. We believe that a strong foundation is crucial for achieving exceptional data-driven results, including scalable architectures, robust data engineering pipelines, user-friendly data consumption layers, and precise ML and AI applications. We are in search of a Business Intelligence (BI) Analytics Engineer who will play a pivotal role in supporting our ongoing reporting and data engineering requirements. This position will primarily focus on creating and managing business reports across various BI tools, as well as executing data modeling and transformation with extensive datasets.A proactive approach, excellent communication abilities, and a collaborative spirit are essential for success in this role.The Impact You Will Have1. Business Intelligence & ReportingDevelop, modify, and maintain dashboards and reports utilizing BI tools like PowerBI, Tableau, and Databricks AI/BI.Translate business requests (submitted via a ticketing system) into actionable data visualizations.Ensure uniformity in definitions, metrics, and data logic across all reports.Optimize queries and dashboards for enhanced performance and clarity.Document the logic and assumptions that underpin key metrics and dashboards.2. Data Engineering & Data ModelingPossess advanced SQL knowledge and demonstrated proficiency in writing and optimizing SQL queries.Create and maintain database views, derived tables, and other analytical objects to meet reporting requirements.Demonstrate experience in dashboard engineering projects, emphasizing storytelling and usability.Conduct data modeling and transformation tasks to ensure reliable downstream reporting.Identify and resolve data discrepancies while validating data accuracy across systems.Collaborate on enhancements to data structure and warehouse organization as necessary.3. Deliverables & Success CriteriaDeliver accurate, well-documented dashboards within agreed service level agreements (SLAs).Provide clean, reusable SQL objects that support long-term reporting needs.Enhance clarity and consistency in metric definitions.Minimize back-and-forth communication on reporting requests due to thorough documentation and clarity.

About WPP MediaWPP is a trusted partner in driving growth for the world’s premier brands. Leveraging exceptional talent, reliable data, and world-class partnerships through our pioneering marketing platform, WPP Open, we empower clients to navigate change, seize opportunities, and achieve transformative growth.As WPP's AI-driven media operating unit, WPP Media integrates media, data, and partnerships to provide scalable creative personalization. With the support of WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, please visit wppmedia.com.WPP is dedicated to creative transformation, harnessing the power of creativity to foster better futures for our people, our planet, our clients, and our communities. Discover more at wpp.com.WPP Media is a global collective in media, uniting the best platforms, talents, and partners to create limitless growth opportunities. To learn more, visit wppmedia.com.At WPP Media, we value our culture and our people, which empowers us to deliver exceptional experiences for our clients and colleagues alike. In this role, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Role Summary and ImpactAs a key member of the Global Operations Centre (GOC), you will collaborate with teams across the United States, Europe, and Asia to deliver impactful solutions in a dynamic, multicultural setting. We are seeking a Senior Executive of Data Management & BI who will:Oversee quality assurance of data across media platforms and reporting outputs using tools like Alteryx, SQL, and Excel.Identify and manage data gaps necessitating manual entry, escalate issues to investment teams, and handle the collection, quality assurance, and processing of manual data returns.

About the RoleThe Intelligence Specialist will join our data analysis team, utilizing various sources and tools to extract information. Your mission will be to transform data into actionable insights and identify new opportunities for our clients.Key ResponsibilitiesExtract, process, analyze, and present data focused on strategic objectives for the team and clients.Create detailed reports, including daily, weekly, and monthly alerts and summaries.Continuously monitor social media and media outlets to identify and map topics of interest for our clients, pinpointing both opportunities and threats.Manage alerts and crises by monitoring and measuring impact.Innovate and develop new processes or tools to automate tasks and add value for teams and clients.Define listening and monitoring strategies for brands and internal teams, from query definition to implementation and reporting.Develop trend reports to detect opportunities.Implement new measurement and scoring methods, alongside developing and maintaining KPIs and indicators.Extract, transform, and visualize data for final clients.

Customer Care Team:The Lead Customer Care Specialist – Business Operations will play a pivotal role in developing, managing, and expanding a specialized customer support operation that caters to complex financial products for professional clients. Initially, this hands-on leadership position will oversee a team of agents while laying down the essential operational frameworks, processes, and performance standards needed to provide exceptional service.This role will evolve to encompass the leadership of a comprehensive operational structure, including coordinators, supervisors, and agents, ensuring superior performance across critical service metrics such as SLAs, CSAT, AHT, and resolution quality. Acting as a vital link between frontline support, product teams, and internal stakeholders, you will drive continuous improvements in customer experience and operational efficacy.Key Responsibilities:Oversee the daily performance of the Customer Care operation, ensuring adherence to crucial support metrics including SLAs, CSAT, AHT, and resolution quality.Directly manage an initial team of agents, addressing escalations, monitoring performance, and upholding operational discipline during the outset of the operation.Offer coaching, feedback, and performance management while helping to establish a leadership framework (coordinators and supervisors) as the operation scales.Design operational processes such as shift structures, escalation flows, and workload distribution to ensure efficient service delivery.Monitor on-floor service quality, identify recurring operational challenges, and collaborate with internal teams to bridge knowledge or process gaps.Ensure the support model meets the expectations of professional clients requiring clear, accurate, and efficient resolutions.Translate feedback from customers and agents into actionable insights for product teams, including tool enhancements, bug reports, and workflow improvements.Collaborate closely with Product, Analytics, and cross-functional teams to address systemic issues affecting customer experience.Establish the operational structure, processes, and governance needed to scale the support organization.Analyze operational data and dashboards to uncover trends, root causes, and opportunities for service delivery enhancements.

Join our dynamic team at SGS as an Artificial Intelligence Auditor. In this pivotal role, you will be responsible for assessing and ensuring the integrity of AI systems, contributing to our commitment to quality and compliance in technology. Your expertise will help in identifying potential risks and optimizing AI performance across various projects.

Join Despegar as a Business Development Specialist and play a crucial role in driving the growth of our business. You will be responsible for identifying new opportunities, building strong relationships with partners, and executing strategies that enhance our market presence.

To learn more about the role, please visit this Medium article: GTM Strategy & Ops Role OverviewAbout Arkham Technologies:Arkham Technologies is a pioneering Data & AI platform dedicated to assisting large enterprises in:Consolidating disparate systems and dataCreating a singular source of reliable operational metricsAddressing intricate challenges using AI tailored to their specific operationsOur esteemed partners, including Circle K and Kimberly-Clark, collaborate with us to implement AI-driven solutions for sell-out forecasting, promotional analysis, and automated order allocation. With Arkham, they experience rapid, impactful results, laying a solid foundation for enduring AI transformation.Explore more about Arkham: YouTube ChannelMedium BlogThe RoleWe are in search of a GTM Strategy & Ops Specialist to manage and expand Arkham’s go-to-market engine from Mexico City. This role transcends traditional sales; it is centered around systems development, intelligence-driven strategies, and revenue accountability at the crossroads of:GTM LeadershipGTM EngineeringCommercial ExecutionYou will be responsible for transforming market and account intelligence into actionable revenue strategies. Your key decisions will determine:Our target marketsStrategies for account engagementOur competitive advantagesWhat You’ll Work OnAccount & Market Intelligence ManagementUtilize Arkham to gain in-depth insights into target markets and enterprise accountsIdentify key stakeholders, budget allocations, incentives, decision-making processes, and operational frameworksDevelop robust perspectives on where Arkham can exert the most influenceCustomized GTM Strategy DevelopmentConvert product capabilities into specific use cases for each accountAlign operational challenges with executive priorities and financial goals

Join the #DespegarTeam, a group of dedicated professionals committed to crafting exceptional travel experiences that enrich lives. We collaborate, engage, and embrace mistakes as stepping stones towards greater achievements.#DespegarTeam embodies growth, development, and the relentless pursuit of goals. We innovate, create, learn from our missteps, and solidify our position as the leading travel platform in Latin America.We tackle complex challenges and develop cutting-edge technological solutions to stay at the forefront of the travel industry.We are looking for individuals who:- Take charge of their professional growth and seek to maximize their talent.- Are information centralizers aiming to produce high-quality solutions.- Are natural go-getters who make things happen.- Are demanding, competitive, and constantly strive to exceed expectations.We seek a candidate with a strong technical foundation, analytical mindset, and a thirst for learning to join our Tax Intelligence Hub HispAm. This area combines tax compliance, data analysis, business advisory, and digital transformation. Your primary responsibility will be to ensure tax compliance, interpret data, anticipate risks, identify opportunities, collaborate with business areas to support Despegar’s growth, and actively participate in transforming our tax processes by automating repetitive tasks, digitalizing manual workflows, and contributing to an efficient integration between systems for a more agile and scalable tax operation.

Join the dynamic team at Binance as a Business Development Operations Specialist focused on the LATAM region. In this role, you will be instrumental in driving business growth and operational excellence. Your expertise will help ensure strategic initiatives are executed effectively, enhancing our market presence across Latin America.

As a Senior Business Analyst at Sunnydata, you will play a pivotal role in driving strategic initiatives and providing critical insights to propel our business forward. Your analytical skills will be put to the test as you work with cross-functional teams to identify opportunities for improvement and develop data-driven solutions that enhance operational efficiency.

Position Objective The Regional Head of Business Operations will spearhead the launch, development, and scaling of field operations in their region, focusing on onboarding and activating new solutions for clients. This role will lead the end-to-end execution of the onboarding process, including the delivery and implementation of devices and operational tools, ensuring reliable service, high operational performance, and a quality experience for clients. In the initial phase, this position will have a strong operational and hands-on focus, directly managing field ambassadors, resolving operational incidents, and establishing the necessary processes to scale regional operations. As the operation grows, the role will evolve towards structuring leadership, operational discipline based on KPIs, and coordination with Product and Analytics teams. Main Responsibilities • Launch field operations in the region, establishing processes, operational structure, and execution standards. • Directly manage the B2B Ambassador team during the initial phase of operations, ensuring productivity, operational discipline, and consistency in the field. • Design and build the necessary structure to scale regional operations, defining roles and future layers of supervision. • Oversee the implementation of devices, tools, and solutions for clients, ensuring a professional and reliable experience. • Monitor and manage key indicators such as activation, field productivity, execution quality, and operational goal compliance. • Implement corrective actions when performance indicators require it. • Ensure the correct implementation of processes defined by the Product team in the field. • Collaborate closely with Product, Analytics, and other teams to identify opportunities for improvement in processes, tools, and operational flows. • Analyze operational metrics and generate visibility on regional performance to drive data-driven decision-making.

Join our dynamic team at inetum2 as a Senior BI/Data Engineer (Level 3) in Mexico City. In this role, you will be responsible for designing and implementing efficient data solutions that drive business intelligence initiatives. Your expertise will help us in transforming raw data into valuable insights, enabling informed decision-making across the organization.We are looking for a passionate professional who thrives in a collaborative environment and is eager to tackle complex challenges in data engineering. If you have a strong background in data architecture, ETL processes, and BI tools, we want to hear from you!

Join Our TeamAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from ambitious startups to global enterprises, to accept payments and unlock new growth opportunities. Our mission is to elevate the GDP of the internet, and we invite you to be part of this transformative journey. With a dynamic office in Mexico City, we are at the heart of reshaping the financial landscape, fostering a culture of collaboration, innovation, and excellence.At Stripe, we pride ourselves on creating an inclusive environment where every voice is valued. Our commitment to our customers is evident as we manage over a million support cases annually, helping users not only resolve issues but also achieve their goals.About the TeamOur dedicated team is focused on delivering seamless experiences for all Stripe users, whether they are independent businesses, startups, or large enterprises. We handle millions of transactions each year and strive for operational excellence by adopting a solution-oriented approach to support, enabling Stripe's growth while addressing our unique operational challenges.Your RoleAs a Collections Specialist for Stripe Capital, you will provide exceptional, empathetic, and strategic support to our merchants who may have missed payments. You will manage a collections queue, reaching out via phone, email, and SMS to assist overdue users. Your role will be crucial in fostering relationships and helping businesses thrive, all while contributing to our mission of enhancing the global economy.

Role Overview Turner Townsend is hiring a Business Generation Analyst in Mexico City. This position focuses on finding and developing new business opportunities, analyzing market trends, and helping drive client growth strategies. What You Will Do Identify and pursue potential business leads Conduct research and analysis on market conditions Support the development and execution of growth strategies for clients What We Look For Strong analytical skills Clear and effective communication Proactive approach to solving problems Attention to detail

ALTEN México es una subsidiaria del Grupo ALTEN, un líder global en consultoría de ingeniería y tecnología con más de 30 años de trayectoria. Con operaciones en 30 países y más de 54,000 ingenieros en su equipo, ALTEN proporciona un ciclo integral de desarrollo, que abarca desde el diseño inicial hasta la implementación de productos y sistemas de producción. Buscamos un Business Manager altamente motivado para unirse a nuestro equipo. Este rol requiere una fuerte orientación comercial para la prospección de nuevos clientes, así como destrezas de negociación para asegurar nuevos proyectos. También implica la gestión estratégica y operativa de un equipo, garantizando su contratación, desarrollo y rendimiento dentro de la organización. El Business Manager será responsable de la gestión financiera de los proyectos, controlando la rentabilidad y optimizando los resultados económicos del área. El trabajo colaborativo con diferentes departamentos, incluyendo reclutamiento, desarrollo organizacional y dirección técnica, es esencial. Responsabilidades:Asegurar la apertura de nuevas cuentas.Crear un pipeline de prospección de clientes potenciales.Liderar y gestionar equipos de consultores.Presentar y vender los servicios de la empresa a los clientes.Negociar con clientes y candidatos.Dirigir proyectos y garantizar la satisfacción del cliente.Proveer los recursos necesarios para los proyectos.Elaborar un plan de acción para alcanzar los objetivos.

Role overview QIMA seeks a Business Development Executive based in Mexico City. The main focus is expanding QIMA's reach by discovering new business opportunities and strengthening connections with clients in the region. Key responsibilities Identify and pursue new business prospects to support market growth Develop and maintain long-term relationships with clients Contribute to sales initiatives that drive the company's expansion Enhance customer satisfaction by providing attentive service

About PayJoyAt PayJoy, we are committed to empowering underserved customers in emerging markets by providing innovative credit solutions that pave the way towards financial stability and success. Our patented technology for secured credit allows new customers to seamlessly enter the credit ecosystem. With PayJoy’s point-of-sale financing and card products, we enhance our customers' quality of life and enable them to explore entrepreneurial opportunities. Our cutting-edge machine learning, data science, and anti-fraud AI have already benefited over 18 million customers by 2025, driving sustainable growth and profitability.Role OverviewAs the Business Enablement Manager, you will be a key driver of partnership growth for PayJoy Mexico, transforming signed agreements into scaled operations. While our business development teams open doors, you will ensure that every partnership thrives by overseeing activation, enhancing same-store origination rates, increasing wallet share, and converting new accounts into our leading performance channels. You will manage relationships with retail and telecom partners post-launch, establish reporting and analytics frameworks to monitor partnership health, and proactively eliminate barriers between partners and our internal teams. This role offers high visibility and requires a dynamic individual who thrives on driving impactful results.

Join Lyft as a Business Systems Engineer, where you'll play a pivotal role in enhancing our internal systems and processes. Your expertise will help drive efficiency and innovation across our operations, ensuring that we remain a leader in the rideshare industry.